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HomeMy WebLinkAboutMcGrail 20-02-12IN THE MATTER OF AN ARBITRATION BETWEEN: ST. CLAIR COLLEGE (the College) AND ONTARIO PUBLIC SERVICE EMPLOYEES UNION (the Union) RE: JORDAN McGRAIL (2019-0137-0001) JOB EVALUATION; PAYBAND; ARTICLE 18.5 Appearing for the Union: Connie Collins, OPSEU Appearing for the Employer: David Foster, Hicks Morley Hamilton Stewart Storie LLP Sole Arbitrator: Norm Jesin Hearing Held: February 3, 2020 Decision Date: February 12, 2020 AWARD: In this case the Union seeks a re-evaluation of the classroom technologist position presently held by the grievor. The College evaluated the position and rated it at 509 points, placing the decision within Payband G. The grievor and the Union seek a re -evaluation to 634 points that would place the position at Payband I. Duties of the Position: The position supports the deliver y of the Colleges robotics program to students. The contents of the Position Description Form (PDF) have been agreed to. According to the PDF, the incumbent “demonstrates and supervises the application of theory and concepts (math and communications) to students according to faculty direction and prescribed skills and objectives in the program. Provides remedial assistance to students when required.” (60% of the time). The incumbent also “Administers and evaluates tests as assigned by faculty, in relation to program standards” (25%). In addition, the incumbent assists faculty with maintenance and development of materials, resources, record keeping and prov ides input into student assessment (5%) and is also responsible for the operation of labs in absence of faculty (5%). Notwithstanding that the contents of the PDF have been marked as agreed, the Union suggests that an amended description of the duties is as follows: Demonstrate and supervises the application of theory and concepts in the Robotics program to students according to faculty direction and prescribed skills and objectives in the program curriculum. Provides remedial assistance to students when required. Adm inister and evaluates tests as assigned by faculty, in relation to program standards. Assists faculty with maintenance and development of materials, resources, record keeping, and provides input into the student assessment process. 75% The incumbent must be able to determine resolutions to meet the learning out comes to assist students in learning the required out comes of the program through adjusting teaching and using custom teaching methods for each student. The incumbent will evaluate labs as assigned by faculty, in relation to program standards. The incumbent will evaluates equipment and other resources and makes recommendations to faculty and to administration about purchases, lab supplies and design. 10% The incumbent is responsible for the robotics equipment repair and maintenance. The incumbent must determine if the equipment can be fixed in house or outsourced or replaced. The incumbent is responsible for time management of projects they are working on and to let other staff now of changes to the curriculum schedule due to maintenance and updating of equipment. The incumbent works independently to solve complex issues when repairing and updating labs using their technical expertise. 10% Responsible for the operation of labs in the absence of facu lty. 2% Other duties as required. 3% Factors in Dispute There are five factors in dispute. They are: Factor 3 – Analysis and Problem Solving; Factor 4 – Planning/Coordinating; Factor; Factor 6 – Independence of Action; Factor 7 – Service Delivery and Factor 11 – Working Environment. I will deal with each of these factors separately. Analysis and Problem Solving The Union seeks an increase in the rating from level 3 to level 4. The difference in the rating focussed on by the parties is that under level 3 an incumbent must deal with problems that are readily identifiable but where the incumbent may be required to obtain information from areas or resources not normally used by the incumbent. In level 4 problems are not readily identifiable and solutions require further investigation and research together with interpretation and analysis of information within generally accepted principles. The examples provided generally relate to problems which are readily identifiable but for which information may be required which are not readily available. Therefore, I am of the view that that the rating for level 3 is appropriate. However, the Union has identified circumstances that occasionally arise, such as the breakdown of equipment during labs, which occasionall y may require further investigation or research in order to achieve a solution. I have therefore determined that the regular rating of 3 is correct but that an occasional rating of 4 should be awarded. Planning and Coordinating This factor is rated at level 2. The Union seeks a rating of level 3 with an occasional rating of level 3. Level 2 is the rating assigned for an incumbent who plans or coordinates activities and resources to complete own work and achieve overlapping deadlines. Level 3 consists of planning/ coordinating activities, information or material to “enable the completion of tasks and events which affect the work schedule of other employees.” “Other employees” is defined to include students. I accept the submission of the College that the tasks described in the submissions of both parties do not regularly affect the work schedule of other employees. I do accept however there is occasional impact on the work schedule of others, particularly in the incumbent’s role as lead for the skills competition. Therefore, although the claim is allowed in part only to the extent of providing for an occasional level 3. Independence of Action The position is rated at level 3 under this factor. The Union seeks an occasional rating of level 4. Level 3 describes position duties which are completed according to general processes. “Decisions are made following general guidelines to determine how tas ks should be completed.” Level 4 is describes decisions which are made using industry practices and/or departmental policies. The notes to raters describes level 3 as follows: Specific results or objectives that must be accomplished are pre -determined by others. The position has the ability to select the process(es) to achieve the end result, usually with the assistance of general guidelines. The position has autonomy to make these decisions within these parameters. Level 4 on the other hand applies when “the only parameter or constraints … [for] decision making are industry practices … or departmental policies.” In the tasks submitted before me the results or objectives are not determined by the incumbent although the incumbent may determine the process es to achieve the end result. The rating therefore will remain unchanged. Service Delivery The position is rated at level 2. The Union seeks a rating of level 3. Under level 2, an incumbent provides service according to specifications by selecting the best method of delivering service. Under level 3 an incumbent must “tailor service” based on an understanding of the customer needs. The Union submits that the grievo r must tailor service that provide students with solutions and methods which accommodate their particular circumstances. The notes to raters suggest that under level 2 an incumbent may recommend the best of available options but cannot change the options . Under level 3, however, delivery of service may be modified to suit a customer’s particular circumstances. The ob jectives of the tasks at issue are pre-determined by others and the grievor must provide the best available options to students to suit their needs. The rating for these tasks are properly rated for level 2 under this factor. Working Environment This factor is rated at level 1. The Union seeks a rating of level 2. Level 2 includes a noisy environment, or working in crowded or isolated conditions. In this case the grievor is working in an industrial environment in which people are working with robotics. Her work area is small and she is in close quarters with other equipment. She is required to wear safety equipment such as steel-toed boots and protective eyewear. It is agreed that noise emanates from some of the equipment near the grievor’s work area although there is some dispute about the level of noise. All in all, I am in agreement that a level 2 rating should be awarded for this factor. Based on the foregoing the grievor’s claim is awarded in part . The number of points have increased sufficiently so that the Payband is increased to level H. Dated at Toronto, this 12th day of February, 2020 ______________________ Norm Jesin Arbitration Data Sheet - Support Staff Classification College: St.Clair College Incumbent: Jordan McGrail Supervisor: Dale Sinneave Current Payband: `_ .G Payband Requested by Grievor: 1 1. Concerning the attached Position Description Form: ® The parties agreed on the contents ❑ The Union disagrees with the contents and the specific details are attached. 2. The attached Written Submission is from: ® The Union ❑ The College Factor k £Recurring Management Union Regular/Occasional Regular O c asionai Recurring A bItrafQr Regular / Occasional Recurring Level Points Level Points Level Pants Level Pant s Leve I Pant s Levu Pants 1A. Education 1B. Education 2. Experience 4 1 4 48 3 54 4 1 4 4 48 3 54 S 3 Analysis and Problem Solving 3 7g 1.1;0 4. Planning/Coordinating 2 32 3 56 4 7 1 Q. 31 > .-7 5. Guiding/Advising Others 4 41 4 41 6, 4ndep6nddrice of Action 3 3 78 4 9 7 Service Delivery 2 o 1. l' 8. Communication 3 78 3 78 9. Physical Effort 2 26 2 26 10. Audio/Visual Effort 2 35 2 35 11. Working Environment 1 7 2 3$ 1 2. j"*5Fj Subtotals (a) 509 (b) 0 (a) 618 (b) 16 (a) 5 (b) Total Points (a) + (b) 509 634 Resulting Payband G Si atu s:� � ��2- Al Gvor Date College Representative Date I�fpresent ive Date ,_ r 1 r Arbitrator Date of Hearing Date of Award