HomeMy WebLinkAbout2017-0616.Webb.20-11-26 DecisionCrown Employees
Grievance Settlement
Board
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180 Dundas St. West
Toronto, Ontario M5G 1Z8
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
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Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB# 2017-0616
UNION# 2017-0713-0001
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Webb) Union
- and -
The Crown in Right of Ontario
(Ministry of Natural Resources and Forestry) Employer
BEFORE
M.V. Watters
Arbitrator
FOR THE UNION
Alex Zamfir
Ontario Public Service Employees Union
Grievance Officer
FOR THE EMPLOYER Felix Lau
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING October 15 and 21, 2020
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DECISION
[1] Prior to the events giving rise to this grievance, the grievor William (Kyle) Webb
worked as a Forest Technician-Forest Health as part of the Employer’s Biodiversity and
Monitoring Section. At the time, the grievor worked out of the Rosslyn, Ontario office near
Thunder Bay, Ontario. The Forest Technician-Forest Health position is a seasonal
position that lasts approximately nine (9) to ten (10) months from April or May of a given
year to January or February of the next calendar year. The grievor commenced work for
the 2016-2017 season as a permanent seasonal employee. His seasonal contract had
an expiry of February 4, 2017.
[2] The Forest Technician-Forest Health job is physically demanding. It involves
substantial driving to remote areas of the Province. Once on site, the employee is
regularly required to hike considerable distance into the forest or bush to collect samples
and data relating, inter alia, to deforestation and bug infestation. The Forest Technician-
Forest Health uses equipment such as chain saws, hand saws, pole saws, axes and
shovels to assist with the performance of the necessary tasks. The grievor advised that,
while this collection of hand tools could be “a heavy load”, he would generally not carry
more than forty pounds (40 lbs.) of equipment at any one time. Given the nature of their
duties, the Forest Technician-Forest Health spends a lot of time away from their home
location.
[3] The grievor experienced the onset of a serious illness during the early morning of
Sunday, January 8, 2017. He was taken by his wife, Linda Webb, to the Thunder Bay
Health Sciences Centre and remained hospitalized there until February 10, 2017. While
in hospital, the grievor underwent extensive treatment and diagnostic testing. His
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symptoms included impaired motor functioning, vision and speech; the loss of muscle
memory and the use of his hands; related neurological issues; and high blood pressure.
The grievor has not returned to work following his release from hospital.
[4] The grievor’s wife contacted Mr. Jay Wright, the grievor’s supervisor, on Monday,
January 9, 2017 to advise of her husband’s hospitalization and that he would not be
attending work that day as a consequence. She subsequently provided an update to
Mr. Wright on January 12, 2017 as to her husband’s status and apprised him of the
specific diagnosis. Ms. Webb further communicated with Mr. Wright on January 27,
2017. At that time, she informed him of the following: the grievor was still in hospital;
his symptoms from the diagnosed illness were decreasing; and that he had developed a
blood infection that required antibiotic treatment.
[5] The Employer was provided with a medical note dated February 14, 2017
prepared by the grievor’s family physician, Dr. J. Behse. The note, excluding any
reference to the diagnosis, reads:
“This is to confirm that William was recently hospitalized for a severe medical
condition. He was discharged on February 10, 2017. His diagnosis was
determined to be …………………….. He is expected to have a full recovery. He
will have regular follow-up assessments by myself and his specialists. His next
full work ability evaluation/assessment, to return to work will be done March 27,
2017.”
[6] The Employer permitted the grievor to work out of Rosslyn, instead of Dryden,
Ontario, on a trial basis for the 2016-2017 season. The grievor, however, continued to
be responsible for monitoring the Dryden/Sioux Lookout Distinct. The latter District is
approximately three hundred and seventy-five (375) kilometres northwest of Thunder
Bay. It was the Employer’s intent to re-evaluate this arrangement at season’s end.
[7] By letter dated March 14, 2017, the Employer advised the Union of its decision to
permanently relocate the grievor’s position from Rosslyn to Dryden for operational
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reasons. The Union did not raise any concerns with the Employer about the relocation
during the disclosure notice period. It is also not challenging the relocation decision, per
se, in this proceeding.
[8] Mr. Wright subsequently sent the following letter dated March 27, 2017 to the
grievor:
“…………………………………………………………………………………………
RE: Change in Headquarters Greater Than 40 Kilometres
I am writing to advise you that following an operational assessment, it has been
determined that your seasonal position of Terrestrial Monitoring Forest Heath
Technician will be permanently relocated from 173 25th Sideroad, Rosslyn,
Ontario to 479 Government Road, Dryden, Ontario effective May 1, 2017.
There will be no changes to your reporting relationship, job description,
classification, or salary as a result of this change in headquarters.
Attached is a Notice of Intent which, when signed by you, forms a binding
agreement between you and the ministry. Once signed, this Notice constitutes
confirmation that you will or will not be relocating with your position. Please
return the signed Notice of Intent to your current manager, Jay Wright, Science
Operations Supervisor, no later than 5:00 pm on Friday, April 21, 2017.
Should you choose to decline recall to the relocated position in 2017 or if you do
not respond within this period, you will be deemed to have forfeited rights to
reemployment under Article 32.5.1.1 of the OPSEU Collective Agreement.
Therefore, please ensure that you fully understand the information in this letter
before you sign the Notice of Intent.
Should you have any questions regarding this change in headquarters, please do
not hesitate to contact me.
……………………………………………………………………………………………”
[9] The Notice of Intent referenced in the above correspondence reads:
NOTICE OF INTENT
CONFIRMATION OF INTENT TO RELOCATE
I hereby confirm that I will relocate with my position from 173 25th
Sideroad, Rosslyn, Ontario to 479 Government Road, Dryden, Ontario on
my agreed to date of May 1, 2017.
__________________ __________________
Name (Please Print) Signature
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___________________
Date
CONFIRMATION OF INTENT NOT TO RELOCATE
I hereby confirm that I will not relocate with my position to 479
Government Road, Dryden, Ontario.
____________________ ____________________
Name (Please Print) Signature
_____________________
Date
Please return the Notice of Intent to:
Jay Wright
Science Operations Supervisor
173 25th Sideroad, Rosslyn, Ontario
Tel:
On or before 5:00 pm April 21, 2017.
[10] Following receipt of the letter of March 27, 2017 and the attached Notice of
Intent, the grievor communicated with Mr. Mark Belanger and Mr. Ian Monteith, the
President and Vice-President of the Union Local, respectively. The grievor noted that
the letter was different from any other that he had received previously, as it required him
to relocate to Dryden. He, therefore, elected to seek clarification from the Union.
[11] The grievor subsequently arranged to meet with Mr. Wright at the Rosslyn office
at about 3:30 p.m. on April 10, 2017 to collect some personal belongings. He was
advised by Mr. Belanger to request an accommodation from Mr. Wright while there.
The grievor was unable to make this request, as Mr. Wright had left the office by the
time he was finished packing his belongings in the car. He, therefore, decided to speak
with Ms. Shelagh Duckett, the Coordinator of the Northwest Biodiversity and Monitoring
Unit, and Mr. Wright’s superior, for purposes of seeking an accommodation. The
grievor asked Ms. Duckett who he should speak to in order to obtain the forms
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necessary for pursuing an accommodation request. She provided him with the contact
information for Ms. Anita Woolman, a Disability Accommodation Specialist. The
grievor’s recollection, as documented in his journal, was that Ms. Duckett stated she
would contact Ms. Woolman to request an update and expedite the delivery of the
required forms. During the course of this hearing, these forms were referred to as the
CEHSW assessment package. I am left with the impression that the package includes
a medical questionnaire, to be completed by an employee’s doctor, which identifies the
restrictions and limitations to be accommodated. The grievor, at the time, believed that
the accommodation process commenced once he made the request for an
accommodation.
[12] As the grievor had not received the assessment package by April 17, 2017, he
tried to contact Ms. Woolman directly by telephone, but was unsuccessful in doing so.
The grievor was also unable to reach the alternate contact person identified by Ms.
Woolman. On April 18th, the next day, the grievor received a voicemail message left for
him by Ms. Duckett. By all accounts, the message was to the effect that the grievor had
to accept the offer of re-employment in Dryden in order to receive the necessary forms.
[13] Following Ms. Duckett’s voicemail on April 18, 2017, the grievor contacted Mr.
Belanger and Mr. Monteith by telephone to advise them as to the content of same. He
subsequently met with Mr. Shawn Koza, OPSEU Staff Representative, on April 20,
2017 to discuss the “pros and cons of filing a grievance”. The grievor also met with both
Mr. Koza and Mr. Belanger on April 21, 2017. A decision was ultimately reached that
day that the grievor would file a grievance and would not sign the Notice of Intent.
[14] In the later afternoon on April 21, 2017, Mr. Koza delivered the following letter, of
the same date, to Mr. Wright’s office on the grievor’s behalf:
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“To whom it may concern;
With regards to my offer of employment dated March 27th of 2017; pleased be
advised that the Ministry is obligated to, pursuant to article 32.5.1.1, provide me
with an offer of employment in the same position.
Please be advised that I will accept, on a without precedence or prejudice basis,
an offer of employment consistent with the provisions of the Collective
Agreement and Human Rights Code of Ontario.
Attached is a letter from my treating physician indicating that I will be off work
due to a medical condition effective immediately. The duration of this leave is
subject to reassessment to take place in 3 weeks, as indicated in the letter.
If further clarification is required, please contact Shawn Koza-Staff
Representative OPSEU at…………………………………………….
Kyle Webb
Forest-Health Technician
……………………………………………………………………………………”
[15] The medical note of Dr. Behse dated April 19, 2017, which was attached
to the above letter reads:
“This is to confirm that Mr. Webb was reassessed today for his known disabling
medical condition. He continues to cooperate with all referrals, investigations
and treatments. He is still medically unable to competently, reliably and safely do
his work. He will continue in therapy and be reassessed in 3 weeks.”
[16] The grievance, leading to this proceeding, was also filed on April 21, 2017. The
‘Statement of Grievance’ reads: “I grieve that I have been discriminated against contrary
to the Collective Agreement and the Human Rights Code of Ontario”. The ‘Settlement
Desired’ lists the following remedies: 1. Cease and Desist; 2. Accommodated Work; 3.
To be made whole; and 4. Damages as per the Human Rights Code of Ontario.
[17] Following the provision of the above documentation to Mr. Wright on April 21,
2017, the grievor received a telephone call from Mr. Wright at approximately 4:18 p.m.
that same day. The grievor recalled that Mr. Wright indicated that he did not understand
the letter and sought clarification. The grievor told Mr. Wright to direct his questions to
Mr. Koza and Mr. Belanger as, from his perspective, they could better explain the
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collective agreement requirements. Mr. Wright’s recollection of the exchange is
captured in the following excerpts of his Will Say Statement which read:
“……………………………………………………………………………………………..
19. Following the receipt of Mr. Webb’s letter, I phoned Mr. Webb from my office
at 4:17 pm on April 21, 2017 to ensure that he was aware of the implications
should be chose to not sign the Notice of Intent to relocate. I explained to
Mr. Webb the reason for my call was that it was unclear to me if he was
accepting the relocation to Dryden because of what he stated in paragraph
2 of his April 21, 2017 letter.
20. During the call, I communicated to Mr. Webb as to the consequences if he
were to decline recall to the relocated position. I read to him verbatim
paragraph 4 of my March 27, 2017 letter (“Should you choose to decline
recall to the relocated position in 2017 or if you do not respond within this
period, you will be deemed to have forfeited rights to reemployment
under…”) and he stopped me mid-sentence and stated that he did not
receive the correct recall letter for his job. I asked him again if he was
accepting or declining the position because the “Confirmation of Intent to
Relocate” was submitted to me as a blank form (not filled out). Kyle was
becoming very agitated, and he stated to me that I should talk to either
Shawn Koza (OPSEU Staff Representative) or Mark Belanger (President
OPSEU local 713). I re-stated to Kyle I was seeking clarification on his
intent and thanked him for his time. We closed off the conversation by
wishing each other a good weekend.
………………………………………………………………………………”
[18] The Employer has brought a preliminary motion in this proceeding. It asserts
that the grievor declined an offer for re-employment and, thereby, lost his seniority
pursuant to article 32.4.2.1 (d) of the collective agreement. Put another way, the
Employer’s position is that the grievor’s employment relationship with the Ministry of
Natural Resources and Forestry came to an end when he failed to sign the Notice of
Intent. The Union, in response, disputes the assertion that the grievor declined the offer
for re-employment. The respective positions on this question are set out below. I note,
at this juncture, that the Employer’s motion, if successful, will likely put an end to this
case. In contrast, if it fails, the matter will proceed to address a number of issues,
including whether the Employer conducted a sufficient and timely search for modified
work to accommodate the grievor’s restrictions and limitations.
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[19] The provisions of the collective agreement relevant to the resolution of this
dispute read:
ARTICLE 32 – SEASONAL EMPLOYEES (SE)
32.2.2 For the purposes of Article 32.2, same position is defined as the position
in the same classification, in the same organizational or administrative unit
and work location which the employee held prior to the seasonal break.
32.4.2.1 A seasonal employee will lose his or her seniority when:
…………………………………………………………………………………….
(d) he or she is unavailable for or declines an offer for re-employment as
provided in Article 32.5 (Employment Stability), …………………….
32.5.1.1 Seasonal employees who have completed their probationary period shall
only be offered employment in the same position in the following season
on the basis of seniority.
32.5.1.2 If the same position is no longer available, the Employer may offer the
employee another position within forty (40) kilometres.
[20] Mr. Jay Wright was the sole witness called by the Employer in support of the
preliminary motion. As mentioned above, Mr. Wright was the grievor’s direct supervisor.
His position title is Science Operations Supervisor. A Will Say Statement was filed
setting out Mr. Wright’s evidence in-chief. Once he adopted the Statement, Mr. Wright
was cross-examined by counsel for the Union. The grievor was the only witness to
present evidence for the Union.
[21] Mr. Wright, as noted, was informed of the grievor’s hospitalization on January 9,
2017. He acknowledged that, thereafter, he was aware of the grievor’s diagnosis, as
well as some of the symptoms he was experiencing. Mr. Wright received Dr. Behse’s
medical notes of February 14 and April 19, 2017. It was apparent to him that the grievor
required time off work to combat his medical condition. In cross-examination, Mr.
Wright recognized that given the nature of the Forest Technician-Forest Health job, and
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the grievor’s neurological condition, that he should not be out in the bush performing
physically demanding work. Mr. Wright further agreed that the Forest Technician-Forest
Health position might be too physically demanding for the grievor in view of his illness.
[22] Mr. Wright noted that the grievor was offered the seasonal position in Dryden
because his former position in Rosslyn had been abolished. He further noted that the
grievor was on a seasonal hiatus following the expiry of his 2016-2017 contract. Mr.
Wright testified that, as a consequence, the grievor was not an employee until he
accepted the offer of re-employment in Dryden. He advised that once the grievor
accepted the relocation, the Employer would be able to start the accommodation
process by providing the grievor with a medical questionnaire to take to his doctor for an
assessment. Mr. Wright agreed that the grievor’s accommodation was contingent on
his acceptance of the relocated position.
[23] Paragraph #17 of Mr. Wright’s Will Say Statement reads:
“17. During the early part of April 2017, the Ministry worked with the
Disability Accommodation Specialist from the Centre for Employee Health
Safety and Wellness to prepare a medical questionnaire to be sent to Mr.
Webb to provide to his physician, in the event that he decided to accept
recall to the relocated position (Attachment 4). The purpose of the
questionnaire would be to determine Mr. Webb’s ability to perform the
duties of the position and/or if he required any employment
accommodation. On April 18, 2017, I was advised by Ms. Duckett that
she had left a message on Mr. Webb’s home answering machine,
advising to the effect that the Ministry will not be providing the
questionnaire unless he accepted the relocated position (Attachment 5).”
A series of several emails, covering the period between April 10 and April 18, 2017, are
attached to Mr. Wright’s Will Say Statement. The emails were authored by Ms. Duckett;
Ms. Paula Riccio, Disability Accommodation Specialist; Ms. Lauren Steinsky, Human
Resources Advisor; and Ms. Carly Jones, Treasury Board Secretariat. Mr. Wright was
copied on all of the emails. It is clear from a reading of the emails that, while the
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Employer was willing to prepare the medical questionnaire, it would not provide it to the
grievor until he accepted the relocation. It appears that, from the Employer’s
perspective, there would be no need to provide the grievor with the documentation if he
did not accept the position in Dryden.
[24] In cross-examination, Mr. Wright was referred to the grievor’s letter of April 21,
2017. It was then suggested to him that its wording reflected the grievor’s intention to
keep working with the Ministry of Natural Resources and Forestry. Mr. Wright noted
that the grievor was not offered re-employment in his former position but, instead, was
offered the opportunity to relocate to Dryden. He added that he had some difficulty
understanding the letter and that his interpretation of same was different from that
advanced by the grievor and the Union. Mr. Wright was asked if the second paragraph
of the letter expressed an intent, on the grievor’s part, to maintain employment with the
Ministry. I recorded his response as, “Yes, okay he wants to work”.
[25] Mr. Wright reiterated that the grievor had to confirm his intent to relocate, or not
relocate, by signing the Notice of Intent by April 21, 2017. It was suggested to him in
cross-examination that he was asking the grievor whether he would accept the Forest
Technician-Forest Health position, even though he knew the grievor could not perform
the required job duties in view of his medical condition. Mr. Wright answered as follows:
“I made the offer, I was not entirely sure if he could do the job”. He observed that
following acceptance of the offer, the grievor would be assessed by his doctor and that,
thereafter, the Employer would evaluate the medical information received. Mr. Wright
agreed that the Employer needed more information before it could properly assess
whether the grievor could perform the Forest Technician-Forest Health job, or some
alternate job. He acknowledged that the Employer was not going to seek any additional
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information until the grievor accepted the relocated position. Mr. Wright advised that he
never sought out such information because the grievor failed to sign the Notice of Intent.
Mr. Wright acknowledged that he was aware the grievor was looking for accommodated
work.
[26] The grievor agreed that getting the medical questionnaire was the first step in the
accommodation process. He noted, however, that Ms. Duckett’s voicemail message of
April 18, 2017 stated, in effect, that he would have to move to Dryden to be eligible to
receive the questionnaire. The grievor added that, “At that point, I was concerned about
getting back to normal, it didn’t add up”. From his perspective, Ms. Duckett’s voicemail
contradicted their earlier conversation of April 10, 2017. The grievor noted that Ms.
Duckett then gave him Ms. Woolman’s contact information and advised that she would
contact the Disability Accommodation Specialist to move the accommodation process
ahead.
[27] The grievor stated that Mr. Koza and Mr. Belanger assisted him with the drafting
of his letter of April 21, 2017. He explained that he was not experienced in matters
relating to the collective agreement and, as a consequence, relied on their advice. The
grievor advised that his focus was then on getting better and trying to manage as best
he could. He testified that he wanted to maintain his career and “get back to the bush
someday”.
[28] The grievor indicated that the first paragraph of the letter of April 21, 2017
addressed the relocation from Rosslyn to Dryden. In his evidence in-chief, the grievor
seemed to suggest that a change of location in excess of forty (40) kilometres applied to
permanent, and not seasonal, employees. In cross-examination he stated that,
because of his limited knowledge of the collective agreement, he could not answer the
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question as to whether he believed the Employer was precluded from relocating him
from Rosslyn to Dryden. The grievor added that he could only speculate as to the
meaning of the words “same position” in the opening paragraph of his letter.
[29] The grievor testified that the second paragraph of his letter of April 21, 2017
referred back to the first paragraph. In his words, “certain articles didn’t gel with a recall
letter versus a relocation letter”. The grievor was asked to explain what the words
“…will accept, ….., an offer of employment” in the second paragraph meant. In
response, he asserted that he would have taken any position that he physically could
have done. In this regard, the grievor maintained that there were a number of
administrative positions, of a sedentary nature, at his home location which frequently
become vacant and need to be filled. As is apparent, the second paragraph also refers
to the Human Rights Code of Ontario. It was the grievor’s evidence that this legislation
was referenced therein as a consequence of the fact his job was being moved because
he became sick. He stated that, “The reality is I just wanted to be able to work. I didn’t
want to lose my career because I got sick”.
[30] It was the grievor’s belief that his symptoms, as of late April, 2017, would not
have permitted him to perform the Forest Technician-Forest Health job. He referenced
the following symptoms: weak shoulders which would have prevented him from doing
the required lifting; continuing nerve damage in his back; a feeling of “pins and needles”
in his feet, thumb, and left arm; and visual sensitivity to light. The grievor further
testified that he was then unable to drive the distances required, or to hike into the bush,
to collect the necessary samples. In his words, “it wasn’t a possibility” that he could
safely perform the duties of his former position.
[31] The grievor was asked why he did not sign the Notice of Intent and accept the
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relocation to Dryden. I note that he answered as follows:
“I’d be lying to say I could do it. The job in general, in Thunder Bay, or anywhere.
If I could have done it, I would have but I couldn’t”.
He was also asked whether, in his letter of April 21, 2017, he was saying that he wanted
to keep working, but the Forest Technician-Forest Health job was not a job he could do.
His response was, “Yes, one hundred percent”.
[32] The grievor was further questioned about how far he was willing to go to secure
an accommodated position, in terms of both jobs and distance. He responded that, at
the time, he was focused on getting better and returning to work. The grievor stressed,
however, that he had to regularly attend appointments in Thunder Bay with doctors,
specialists and at physiotherapy. He observed that, if in Dryden, he would be a
considerable distance away from his healthcare providers. The grievor testified as
follows on this point: “The idea of having to take a position in another city didn’t add up
to my attending appointments and continuing rehabilitation”. Simply put, the grievor
expressed concern that a relocation to Dryden would have impeded his recovery. It
was the grievor’s evidence that he did not insist on an alternate position in Thunder Bay.
I took from his evidence that he did not then have any discussions with the Employer
about other suitable positions or locations. The grievor emphasized, however, that he
did request an accommodation prior to the April 21, 2017 deadline.
[33] The Employer’s position in this matter is as follows:
1. The relocation letter of March 27, 2017 is very clear in terms of setting out the
consequences if the grievor failed to accept the relocated position in Dryden. Counsel,
in this regard, referenced the fourth paragraph of the letter which states that should the
grievor decline recall to the relocated position, or if he did not respond by 5:00 pm on
April 21, 2017, he will “be deemed to have forfeited rights to re-employment” under the
collective agreement.
2. The grievor declined the position because he did not want to relocate to Dryden.
Counsel argued it is apparent from the meeting of April 21, 2017 that the Union and the
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grievor concluded such a change of location could not be done in this instance, given the
grievor was a seasonal employee. This belief, on counsel’s reading, is reflected in the
grievor’s letter of April 21, 2017. He referenced the words “same position” in the first
paragraph of the letter and the definition of “same position” found in article 32.2.2 of the
collective agreement. Counsel noted that the only thing which changed with respect to
the grievor’s position was the location. He submitted that it is clear, in the
circumstances, that the grievor was seeking the Rosslyn position which he had
previously performed in the 2016-2017 season and was, in effect, rejecting the offer of
re-employment in Dryden.
3. Counsel referenced Mr. Wright’s telephone call to the grievor during the late
afternoon on April 21, 2017 in which he cautioned the grievor as to the consequences of
not confirming his intent to relocate. He noted that the grievor stopped the conversation
and told Mr. Wright that he did not receive the correct recall letter. Counsel submitted
that their brief exchange evidences the fact the grievor did not agree with the relocation
of his position to Dryden and, for that reason, refused to accept same. He further
suggested that the intent to reject the Dryden relocation is confirmed by the fact the
grievor had completed a similar recall form for the 2016-2017 season. From the
perspective of the Employer, there was no lack of understanding or confusion on the
grievor’s part.
4. Counsel noted the grievor’s statement in direct examination that the first paragraph
of his letter of April 21, 2017 related to the change in location and his further evidence
that the second paragraph thereof was in reference to the first paragraph. He argued
that if the grievor was actually expressing concerns about his ability to perform the
Forest Technician-Forest Health job, it would not have made sense to request
employment in the “same position”. For these reasons, I was urged to find that the
second paragraph of the aforementioned letter did not represent a request for
accommodation in either the grievor’s former position, or in some alternate position.
5. Counsel observed that the grievor’s position in Rosslyn no longer existed for the
2017 season, as it had been relocated to Dryden. He emphasized that the Employer’s
ability to relocate the seasonal position, as it did, is not being challenged in this
proceeding. Similarly, the relocation was not contested by the Union after it received
disclosure of the intended move at the corporate level. On the Employer’s analysis, the
“same position” no longer existed for the 2017-2018 season and the grievor, therefore,
no longer had a right to re-employment in such position. Counsel asserted that, in all of
the circumstances, the Employer went “above and beyond” by offering the grievor the
relocated position in Dryden. He maintained that the grievor was not entitled to dictate
the terms of his seasonal recall, that is, he could not insist the Employer only re-employ
him in his former position in Rosslyn.
6. It is the position of the Employer that it did not refuse to accommodate the grievor or
“side step” its obligations under the Ontario Human Rights Code. Counsel referenced
Mr. Wright’s evidence, together with the series of emails noted earlier, in support of the
argument that the Employer initiated a plan in early to mid-April 2017 to accommodate
the grievor, once he accepted the relocated position. More specifically, at that juncture,
the Employer would then provide the grievor with the medical questionnaire to take to his
doctor. This approach is reflected in Ms. Duckett’s voicemail to the grievor on April 18,
2017. Counsel noted that the Employer, at that time, felt it would make little sense to
provide the grievor with the questionnaire, asking him if he could perform the job duties,
if he was not going to accept the relocation and be in the job. Simply put, the Employer
rejects any suggestion that it was not prepared to accommodate the grievor.
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7. Counsel asserted that the requirement for the grievor to accept the relocation, as a
condition for receiving the medical questionnaire, did not amount to an “artificial hurdle”
in the accommodation process. Rather, he argued that the Employer’s course of action
was dictated by the nature of seasonal employment and, more specifically, that a
seasonal employee does not have an employment relationship with the Employer during
the seasonal hiatus. Counsel referenced Mr. Wright’s evidence that the grievor had to
accept the relocated position, as he was not an employee at the time, and that such
acceptance would have the effect of re-establishing the employment relationship and,
thereby, permit the Employer to commence the accommodation process.
8. The Employer relies on the Decision in OPSEU (Ballak) and Ministry of Natural
Resources, GSB#1869/92 (Knopf) in support of the above position. In that case, the
Board determined that seasonal employment comes to an end at the conclusion of each
season. It rejected the idea that seasonal employees retain the status of employees
between contracts. Instead, the Board held that there is no employment status during
the hiatus period between seasons.
[34] For all of the above reasons, I was asked to sustain the Employer’s preliminary
motion on this threshold issue and to find that the grievor lost his seniority as a seasonal
employee pursuant to article 32.4.2.1(d) of the collective agreement.
[35] The Union’s position, in response, is that the grievor did not decline the offer of
re-employment and that the Employer’s motion should, accordingly, be dismissed. Its
arguments may be summarized as follows:
1. Counsel noted that the grievor intended to request an accommodation from Mr.
Wright at their meeting on April 10, 2017. He was unable to do so, however, as Mr.
Wright had departed from the workplace. As a consequence, the grievor spoke to Ms.
Duckett to request the accommodation. Counsel observed that the grievor left the
meeting with Ms. Duckett thinking that the medical questionnaire would be forthcoming.
The grievor, however, subsequently received a voicemail from Ms. Duckett on April 18,
2017 advising that he would have to accept the Dryden position, approximately four
hundred (400) kilometres distant from Thunder Bay, in order to receive the questionnaire
and start the accommodation process. Counsel stressed that this was just three (3)
days prior to the deadline for acceptance of the offer for re-employment, and was at a
time when the grievor was recovering from a grave illness and was trying to figure out
how he could actually be accommodated. Counsel emphasized that the grievor, on the
evidence, sought to be accommodated and that such an intent was communicated to the
Employer. He submitted that this was inconsistent with a decision to decline
employment. Counsel argued that, to the contrary, it reflected a desire on the grievor’s
part to maintain an employment relationship with the Ministry.
2. Counsel argued that the Employer should have sought out more information relating
to the grievor’s condition and ability, once he expressed his intent to maintain
employment. He re-iterated that Mr. Wright was aware of the grievor’s symptoms and
that it may not have been possible, or appropriate, to return him to the Forest
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Technician-Forest Health job. Notwithstanding this knowledge, the Employer required
the grievor to accept a job he could not perform before it would commence the
accommodation process.
3. Counsel asserted that the Employer made an artificial attempt to “side step” its duty
to accommodate. He argued that such duty should not hinge “on ticking a box, or
signing a line”, on a form. Counsel submitted that the approach adopted by the
Employer in this case is inconsistent with the breadth of the duty to accommodate, which
he described as “a far reaching obligation which only stops at the point of undue
hardship”. He further argued that, in the circumstances of this case, the Employer
should have considered what alternate work was available for the grievor. Counsel
noted that this question was never explored by the Employer.
4. Counsel referred to the grievor’s evidence that the work of a Forest Technician-
Forest Health is both physically demanding and strenuous. He re-iterated that the
Employer, as of April, 2017, was aware that the grievor’s medical condition very likely
prevented him from performing his former duties. Specific mention was made of Mr.
Wright’s acknowledgement that the grievor’s neurological difficulties, which impaired his
motor functioning, might preclude him from performing his prior work and that he could
not be sure of the grievor’s capacity until an assessment was done by the grievor’s
doctor. Counsel noted that the grievor’s inability to function safely and reliably in the
Forest Technician-Forest Health job is documented in Dr. Behse’s medical note of April
19, 2017.
5. Counsel referenced the grievor’s evidence that he could not do the Forest
Technician-Forest Health job in either Rosslyn or Dryden. It was his submission that the
grievor should not have been required to accept a job that he knew he could not
perform. In his judgment, such a requirement unduly limited the Employer’s obligation to
accommodate the grievor. Counsel argued that the Employer was not entitled to recall
the grievor to a position it knew, or reasonably expected, he could not perform. Rather,
it was obligated to consider what accommodation might be appropriate as part of the
recall.
6. Counsel acknowledged that the first paragraph of the grievor’s letter of April 21, 2017
speaks to what he and his Union representatives thought the Employer was obligated to
offer under the collective agreement in terms of location. In counsel’s view, they “get to
be right or wrong about that”. From his perspective, this case turns more on the second
paragraph of the letter.
7. Counsel submitted that the grievor did not intend to decline the Employer’s offer of
re-employment. He referenced the grievor’s statement in the second paragraph of the
letter of April 21, 2017 that he would “accept, ….., an offer of employment consistent
with the provisions of the Collective Agreement and Human Rights Code of Ontario”. In
counsel’s view, this statement represents “an unequivocal acceptance” of an offer of
employment. He maintained that it cannot be reasonably construed as a constructive
decline of employment. Counsel considered it is material that Dr. Behse’s medical note
of April 19, 2017 was attached to the letter.
8. On counsel’s reading, the second paragraph of the above-mentioned letter is not
about the change to the location of the grievor’s position. In this regard, he noted the
grievor’s evidence that he just wanted to work and continue his career. Counsel further
noted that the grievor spoke of other positions that might have become available in
Rosslyn, which he could have performed on an accommodated basis.
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9. Counsel referenced Mr. Wright’s telephone call to the grievor in the late afternoon of
April 21, 2017. He thought it material that Mr. Wright then focused on his relocation
letter of March 27, 2017 and did not address the grievor’s request for an
accommodation. Counsel considered this to be a significant oversight. It was his
submission that Mr. Wright should have canvassed the issue of accommodation with
both the grievor and his Union representatives at this time. Instead, on the Union’s
analysis, Mr. Wright presented the grievor with an improper ultimatum, that is, accept the
relocation or the accommodation process would not commence.
10. Counsel submitted that this case does present an interpretive issue relating to article
32.4.2.1(d) of the collective agreement. He argued that the collective agreement must
be interpreted strictly in situations where an employee’s seniority may be forfeited,
truncated, or abridged. Counsel asserted that such seniority should only be adversely
affected by very clear contractual language. He stated that it is readily apparent from
the facts that the grievor did not decline re-employment. Counsel repeated that the
grievor’s letter of April 21, 2017, notwithstanding the dispute over location, demonstrated
the clear acceptance of an offer for re-employment. I was asked to strictly interpret the
word “declines” in article 32.4.2.1(d).
11. Counsel argued that the option to decline an offer of re-employment is a decision for
the employee, and not the Employer, to make. I was urged to conclude that nothing the
grievor did amounted to a decline of the offer of March 27, 2017. From the Union’s
perspective, the accommodation process should have been triggered once the grievor
manifested his intention to accept re-employment. Counsel observed that the instant
dispute raises an important issue under the Ontario Human Rights Code, namely, the
grievor’s right to equal treatment as a person with a disability. In his submission, this
right should not be defeated by “an alleged defeat in form”.
12. Lastly, counsel stated that it is important to note that the grievance of April 21, 2017
includes a request for accommodated work. He disputed the Employer’s suggestion that
accommodation is a “red herring” in this case. Rather, he asserted that is the “crux of
the dispute”.
[36] The Union relies on the following authorities in support of its position: New Flyer
Industries Ltd. v. CAW-Canada, Local 3003, 2004 CarswellMan 501 (Hamilton); OPSEU
(Anderson) and Ministry of Natural Resources, GSB#471/86 (Roberts); OPSEU (Union)
and Ministry of Natural Resources and Forestry, GSB#2018-0110 (Dissanayake);
Prudence Simpson-Bowlyn and Commissionaires (Great Lakes), 2009 HRTO 1362
(Chadha); Gentek Building Products Ltd. v. U.S.W.A., Local 1105 (2003), 119 L.A.C.
(4th) 193 (Surdykowski); and Quality Meat Packers Ltd. and UFCW, Local 175 (Nunes),
2013 CarswellOnt 3605 (Chauvin).
[37] The threshold issue in this proceeding is whether the grievor declined the
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Employer’s offer for re-employment for purposes of article 32.4.2.1(d) of the collective
agreement. While it is necessary to determine whether this provision is applicable here,
the issue in my judgement is primarily one of fact. In addressing the issue, however, it
is necessary to closely consider all of the evidence, given that a finding in the
Employer’s favour will result in the loss of the grievor’s seniority. This, without doubt,
would constitute a serious employment consequence for this grievor. The importance of
seniority rights is addressed in the following authorities: New Flyer Industries Ltd.;
OPSEU (Anderson); and OPSEU (Union). The Decision in OPSEU (Anderson) states
as follows with respect to the importance of seniority rights:
“There seems to be little dispute that, in general, seniority rights constitute “one
of the most important and far-reaching benefits which the trade union movement
has been able to secure for its members by virtue of the collective bargaining
procedure.” Tung-Sol of Canada Ltd. (1964), 15 L.A.C. 161, 162 (Reville). In
recognition of this, the Grievance Settlement Board has adopted the view laid
down by Judge Reville in the foregoing case that “an employee’s seniority should
only be affected by very clear language in the collective
agreement…and...arbitrators should construe the collective agreement with the
utmost strictness whenever it is contended that an employee’s seniority has been
forfeited, truncated or abridged under the relevant sections of the collective
agreement.”……………………………………………………………….”
(pages 13-14)
[38] Mr. Wright was made aware early on of the grievor’s diagnosis, as well as some
of the symptoms he experienced following his hospitalization. He also received Dr.
Behse’s medical notes of February 14 and April 19, 2017. Mr. Wright acknowledged, in
his evidence, that he recognized the grievor required time off work to combat his illness
and that the Forest Technician-Forest Health position might be too physically
demanding for the grievor in view of his medical condition. As mentioned, the grievor
testified that he was medically unable to perform the duties of his former position as of
late April, 2017. His evidence is consistent with Dr. Behse’s note of April 19, 2017,
which stated that the grievor could not then “competently, reliably and safely” perform
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the tasks required in his prior job.
[39] The grievor’s discussion with Ms. Duckett on April 10, 2017 made it clear to the
Employer that he wanted to start the accommodation process. Her voicemail to the
grievor of April 18, 2017, which informed him that he would not receive the medical
questionnaire until after he accepted the offer of the relocated position in Dryden,
confirms that Ms. Duckett was fully aware of the nature of the grievor’s request. It is
noteworthy that the grievor’s request to Ms. Duckett for an accommodation was made
well in advance of the April 21, 2017 deadline imposed by Mr. Wright in his letter of
March 27, 2017. I find that the aforementioned request is inconsistent with an intent to
decline the offer of re-employment.
[40] The grievor did not sign the Notice of Intent. I accept that the possible
consequences of such a failure were clearly set out in Mr. Wright’s letter of March 27,
2017 and later re-iterated in his subsequent telephone conversation with the grievor on
April 21, 2017. After assessing all of the evidence, I think it understandable why the
grievor was reluctant to sign the Notice of Intent. The grievor believed, at the time, that
he could not perform the duties required of a Forest Technician-Forest Health. This
inability was confirmed by Dr. Behse’s medical note of April 19, 2017. The grievor was
also concerned that acceptance of the relocation to Dryden would impair his ability to
attend his many medical appointments in Thunder Bay and, thereby, hamper his
recovery from a very serious and debilitating illness. Additionally, the Notice of Intent
was different from the document he signed prior to the 2016-2017 season, in that it
required him to accept or decline a relocation. I reject the assertion that the only reason
for the grievor not signing the Notice of Intent was that he simply did not want to
relocate to Dryden and wished to stay in Rosslyn. I conclude that his reasoning has to
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be assessed in the context of a request for accommodation.
[41] I accept that the first paragraph of the grievor’s letter of April 21, 2017 challenges
the propriety of the relocation of his position to Dryden. I think it material, however, that
the second paragraph of the letter states that the grievor would “accept, ….., an offer of
employment consistent with the provisions of the Collective Agreement and Human
Rights Code of Ontario”. The grievor explained that, in part, the second paragraph
related back to the first paragraph. I am inclined to think that the reference to the
collective agreement in the second paragraph of the letter related to the issue of
location of the position. In contrast, I am satisfied that the reference therein to the
Human Rights Code was intended to address the grievor’s medical condition and the
resulting need for an accommodation. When read in its entirety, I do not construe the
grievor’s letter of April 21, 2017 as a decline of an offer for re-employment for purposes
of article 32.4.2.1(d) of the collective agreement. Notwithstanding these findings, I
recognize that the wording of the letter is not crystal clear and could have been drafted
with greater precision.
[42] As previously mentioned, Dr. Behse’s medical note of April 19, 2017 was
attached to the grievor’s letter. On my reading, the content of the note is consistent with
the grievor’s intent to return to work once medically cleared to do so. There would have
been no need to provide this medical note if the grievor actually intended to decline re-
employment.
[43] The wording of the grievance of April 21, 2017 is similarly inconsistent with an
intent to decline the offer of re-employment. It asserts that the grievor was
“discriminated against”; cites “the Human Rights Code of Ontario”; and requests
“accommodated work” as one of the desired remedies. It is unlikely, in my judgement,
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that the grievor would have sought this remedy if he intended to decline the offer of re-
employment. Rather, it suggests that he was seeking to work in an accommodated
position going forward.
[44] I accept that the Employer, subsequent to April 10, 2017, took steps to prepare a
medical questionnaire for the grievor to take to his doctor to complete. However, it took
the decision to not provide the questionnaire to the grievor until he accepted the
relocated position in Dryden. I note Mr. Wright’s agreement that the grievor’s
accommodation was contingent on his acceptance of this position. On the evidence
presented, this was a position that the Employer likely knew the grievor could not
perform given his medical condition. Notwithstanding this knowledge, the Employer
deemed the grievor to have forfeited all rights to re-employment when he failed to sign
the Notice of Intent.
[45] I have been persuaded that the Employer should have sought out more medical
information once the grievor requested an accommodation. The timely completion of
the medical questionnaire would likely have identified restrictions and limitations relating
to the grievor’s ability to perform the duties required of a Forest Technician-Forest
Health. Further, adopting such an approach would have permitted the parties to
engage in discussions, in an informed manner, concerning the following matters:
whether the Forest Technician-Forest Health position could have been modified in some
fashion to accommodate the grievor’s restrictions and limitations; whether some
alternate position might have been more appropriate in the circumstances; and, most
importantly, the location from which the grievor would perform accommodated work
given his need to attend regular medical appointments in Thunder Bay. In this instance,
there were no discussions with the grievor or the Union about whether acceptance of
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the Dryden position would preclude accommodated work in Rosslyn, or at some other
location closer to Rosslyn than Dryden. Indeed, on the evidence, there were no
discussions at the time of the reasons why the Employer insisted on acceptance of the
offered position in Dryden. Rather, it simply took the position that the accommodation
process would not proceed further if the grievor did not accept the relocation.
Ultimately, I conclude that the Employer did not engage in sufficient discussions with the
grievor and the Union once the former made it clear that he was seeking an
accommodation.
[46] For all of the above reasons, I find that the grievor did not decline an offer for re-
employment for purposes of article 32.4.2.1(d) of the collective agreement. The
Employer’s motion is, accordingly, denied.
Dated at Toronto, Ontario this 26th day of November, 2020.
“M.V. Watters”
______________________
M.V. Watters, Arbitrator