HomeMy WebLinkAbout2013-0183.Dewnandan.21-04-20 Decision
Crown Employees Grievance Settlement
Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
Fax (416) 326-1396
Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
GSB#2013-0183
UNION#2013-5105-0001
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Dewnandan) Union
- and -
The Crown in Right of Ontario
(Ministry of Government & Consumer Services) Employer
BEFORE Ken Petryshen Arbitrator
FOR THE UNION Jane Letton
Ryder Wright Blair & Holmes LLP
Counsel
FOR THE EMPLOYER George Parris
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING Written submissions were completed on
December 4, 2020, and a Conference Call
was held on April 13, 2021.
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Decision
[1] I have before me a complaint by the Union that the Employer had failed to
comply with certain terms of a Memorandum of Settlement (“MOS”) dated September 23,
2015. The Union made this complaint on behalf of Ms. S. Dewnandan. The Union is
seeking a declaration that the MOS had not been complied with. The parties agreed to
have this matter heard by means of written submissions.
[2] The circumstances giving rise to the Union’s complaint originated a number of
years ago. Ms. Dewnandan filed a grievance dated February 22, 2013, in which she
claimed that the Employer had contravened the Collective Agreement by not placing her in
a Payroll Production Analyst (“PPA”) position following a job competition. In order to set
the stage for a final resolution, the parties entered into Minutes of Settlement dated June
4, 2015. The key feature of the settlement was the agreement to have a meeting for the
purpose of providing Ms. Dewnandan with a better understanding of the outcome of the
job competition and to discuss job training/shadowing opportunities. Any identified
opportunities were to be provided for a fixed period of time and would be included in a
separate settlement document. The parties were successful at the meeting in reaching
agreement on certain job training/shadowing opportunities and these opportunities are
referenced in the MOS which the Union now claims had been breached.
[3] The Union claims that the Employer had failed to comply with the following
three paragraphs of the MOS:
3. The Employer agrees to provide the Grievor with the following courses as they
become available:
- Succeeding in the Interview - CFLL-CFLL00705.
- Debunking Interview Myths (Webinar) - CFLL-CFLL00825.
4. The Employer agrees to assign the Grievor to two Branch/Divisional projects,
specifically the Client Service Delivery Model Improvement Project and the Day
13/14 review. The Grievor will participate in the projects by working with the
assigned PPA leads for the projects.
5. The Employer agrees to provide the Grievor with a PPA job shadowing
opportunity from September 21, 2015 to November 20, 2015. The parties further
agree to the following conditions as part of the job shadowing opportunity:
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a. The Grievor agrees to remain in her home position with no changes to
classification or salary. The Grievor will continue to be responsible for her
Pay and Benefits Specialist duties, but will have her workload adjusted
during the job shadowing opportunity period to take into account that she will
be working with a PPA.
b. The Grievor agrees not to complete PPA work independently and must
have all work reviewed by a PPA.
c. The Grievor agrees to be assigned to a different PPA at the beginning of
each month, allowing the Grievor the opportunity to learn from multiple
incumbents. In the event that the assigned PPA is on vacation or off for an
extended period of time, the Grievor will be assigned to another PPA.
d. The Grievor agrees to align her work schedule to that of the PPA being
shadowed.
[4] The Union submitted that the Employer did not provide Ms. Dewnandan with a
meaningful job shadowing opportunity and that she did not receive interview skills training.
Employer counsel argued that the Employer complied with its obligations under the MOS
and requested that the Union’s complaint be dismissed.
[5] I have carefully reviewed the circumstances giving rise to the Union’s complaint
as set out in the written material, and the written submissions of counsel. I am satisfied
that the written material does not establish that the Employer had contravened the MOS.
[6] The Employer agreed to provide Ms. Dewnandan with two courses when they
became available. At one point, Ms. Dewnandan advised her manager that the courses
were full, but that she would register for them as soon as they became available. In late
November 2015, she told her manager that she had registered for one of the courses.
There is no indication of what efforts Ms. Dewnandan had made to register for the other
course. It appears that the only reason for Ms. Dewnandan not taking both courses is that
they were unavailable or that she did register for them. It certainly does not appear that
the Employer prevented Ms. Dewnandan from taking the courses referenced in paragraph
3 of the MOS. I agree with the Employer that there is no basis for Ms. Dewnandan or the
Union to complain about a breach of paragraph 3 of the MOS.
[7] Ms. Dewnandan was obviously unhappy with the quality of the job shadowing
opportunity made available to her by the Employer. There is no dispute that she was
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provided with job shadowing. I agree with Union’s submission that a commitment to
provide job shadowing can be breached if the opportunity was not a serious one and too
limited. However, on the basis of the material before me, I am not prepared to conclude in
this case that the Employer had failed to provide Ms. Dewnandan with the job shadowing
opportunities contemplated by the MOS.
[8] For the foregoing reasons, the Union’s complaint alleging a contravention of the
MOS is hereby dismissed.
Dated at Toronto, Ontario this 20th day of April, 2021.
“Ken Petryshen”
________________________
Ken Petryshen, Arbitrator