HomeMy WebLinkAboutP-2020-1834.Shkuratoff.21-08-03 Decision
Public Service
Grievance Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
Fax (416) 326-1396
Commission des
griefs de la fonction
publique
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
Téléc. : (416) 326-1396
PSGB# 2020-1834
IN THE MATTER OF AN ARBITRATION
Under
THE PUBLIC SERVICE OF ONTARIO ACT
Before
THE PUBLIC SERVICE GRIEVANCE BOARD
BETWEEN
Shkuratoff Complainant
- and –
The Crown in Right of Ontario
(Ministry of Children, Community and Social Services) Employer
BEFORE Marilyn A. Nairn Vice Chair
FOR THE
COMPLAINANT
Kevin Shkuratoff
FOR THE EMPLOYER
Erika Montisano
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING July 26, 2021
- 2 -
Decision
[1] In his notice of proposal leading to this complaint, Kevin Shkuratoff (the
“Complainant”) set out his allegation against the Ministry of Children, Community and
Social Services (“MCCSS” or the “Employer”) as follows:
I am writing today to grieve that the employer failed to follow its own Policy and
Procedures regarding Fair and Equitable treatment of all employees. To be specific,
at the Brookside Youth Center in Cobourg Ontario all OPSEU bargaining staff and
all Operational Managers within the security fence of the facility are receiving
COVID-19 enhanced pay except for the department heads. This means that every
Ontario Ministry employee within the security fence is receiving enhanced pay
except for two (2) managers. I am requesting to be treated fairly and equally the
same as every other employee in the secure section of the facility and have the
settlement retroactive to the start date of the pay enhancement.
[2] The Employer takes the position that the complaint does not make out a prima
facie case for the remedy requested. More specifically, the Employer asserts that the
Complainant cannot point to an applicable term or condition of his employment that he
alleges the Employer has breached. The Employer relies on Section 4 of Regulation
378/07 (the “Regulation”) made pursuant to the Public Service of Ontario Act, 2006, S.O.
2006, c. 35 as amended (the “PSOA”). The Employer also asserts that the Board does
not have the jurisdiction to award the remedy requested. Those issues proceeded to
hearing. Evidence and submissions were heard by videoconference and documentary
material was filed. The facts were either not in dispute, or the Complainant had no
evidence to dispute facts relied on by the Employer.
[3] Mr. Shkuratoff’s position is Coordinator, Maintenance Services at the Brookside
Youth Centre, a facility operated through the Employer’s Youth Justice Division. There
is no dispute that he is excluded from the bargaining unit and is considered part of the
management team. As part of his responsibilities, Mr. Shkuratoff plans and coordinates
the maintenance and monitoring of various facility systems and he supervises
tradespersons, housekeeping staff, and maintenance workers who work throughout the
facility. He monitors construction and renovation projects and is responsible for ensuring
the provision of appropriate environmental conditions.
[4] Mr. Shkuratoff's office is situate within the secure area of the facility as are the
offices of Youth Service Managers (“YSMs”) who supervise Youth Service Officers
(“YSOs”) who work directly with the clients. Other managers such as Business Managers
or Food Service Managers have offices located outside the secure area of the facility.
Coordinator, Maintenance Services is a Schedule 5 position, with job code M0611C.
YSM is also a Schedule 5 position but with job code M0712D. Health Care Managers are
classified as Schedule 6 employees. Mr. Shkuratoff receives custodial pay in the same
manner as YSMs.
[5] Mr. Shkuratoff became aware that certain employees within the facility were in
receipt of additional temporary compensation due to the COVID-19 pandemic. According
to Mr. Shkuratoff, he is the only individual who works within the secure area of the
- 3 -
Brookside facility who did not receive some form of enhanced ‘COVID’ pay. It was not
disputed that the Health Care Manager, who also works within the secure area of the
facility, did not receive enhanced pay, but was allowed to claim overtime pay during this
temporary period, a premium to which Health Care Managers are not normally entitled.
[6] There were two categories of temporary enhanced pay provided in the context of
the COVID-19 pandemic, “pandemic pay” and “Institutional COVID-19 Response Pay”
Pandemic Pay
[7] On May 29, 2020, Ontario Regulation 241/20, was promulgated pursuant to the
Reopening Ontario (A Flexible Response to COVID-19) Act, 2020 and its application was
made retroactive to April 24, 2020. That Regulation identified employees in the public
service and the broader public service who were eligible for pandemic pay as follows:
1. In this Order,
“eligible employee” means an employee who is entitled to receive temporary
pandemic pay in accordance with the document entitled “Eligible workplaces and
workers for pandemic pay” dated May 29, 2020 and available at
https://www.ontario.ca/page/eligible-workplaces-and-workers-pandemic-pay;
(“employé admissible”)
…
Application
2. This Order applies to the following, province-wide:
1. Eligible employees.
…
[8] The document referenced in the Regulation, “Eligible workplaces and workers for
pandemic pay”, also dated May 29, 2020, included maintenance staff in youth justice
facilities, such that the staff that Mr. Shkuratoff supervises were eligible for and did receive
the enhanced payments set out in the Regulation. However, that document also stated:
Temporary pandemic pay is designed to support eligible full-time, part-time and casual
employees. It does not apply to management.
To receive pandemic pay, you must work in both an eligible:
- role (i.e. be an eligible worker)
- workplace
(emphasis added)
[9] In a drop-down option to “learn more”, a section describing who is eligible stated:
Pandemic pay does not apply to management employees, including individuals in
managerial positions who were redeployed to work in eligible front-line positions.
- 4 -
(emphasis added)
[10] Section 3 of Regulation 241/20 provides:
3. Despite any other statute, regulation, order, policy, arrangement or agreement,
including a collective agreement, the following rules apply with respect to
temporary pandemic pay:
…
2. No employer, tribunal, arbitration board…may expand eligibility for
temporary pandemic pay or require the payment of temporary pandemic
pay to employees who are not eligible employees.
Institutional COVID-19 Response Pay
[11] By memo dated April 28, 2020, from Assistant Deputy Minister Mitchell, and
addressed to Youth Services Managers in Youth Justice facilities, a second type of
temporary pandemic pay within the Youth Services Division was announced. That memo
stated, in part:
I would like to take the opportunity to advise you that the government has
announced a new temporary compensation measure (Institutional COVID-19
Response Pay) for all frontline Youth Services Managers who work in a youth
facility.
This compensation recognizes the vital role Youth Services Managers play within
our youth facilities to ensure the health and safety of fellow staff and our youth is
maintained. You are often called upon to lead the team, fill in the gaps and help
staff manage crisis situations, often making split-second decisions under extreme
stress and in difficult conditions. As part of the frontline, Youth Services Managers
are on the floor working directly with youth, de-escalating volatile situations, and
supporting frontline staff.
… In addition to his/her regular salary, Youth Services Managers shall be eligible
for consideration for an additional lump sum payment of up to $890 per month,
subject to… conditions…
(italics added)
[12] That enhanced payment derived from Directive #33-89 from Management Board
of Cabinet, titled “Directive for Remuneration” (the “Directive”), dated April 28, 2020. The
Directive states:
Whereas in recognition of the dedication, long hours and increased risk of working
to contain the COVID-19 outbreak, the Ontario government has provided frontline
staff with a temporary pandemic payment.
And whereas, the Management Board of Cabinet has determined it necessary and
advisable to authorize time-limited special Institutional COVID-19 Response Pay
- 5 -
for public servants who work in positions as listed in Schedule 1, in the work
locations listed in Schedule 2.
Therefore, pursuant to subsections 33 (3) and (4) of the Public Service of Ontario
Act, 2006, the following compensation is determined:
APPLICATION AND SCOPE
1. This Directive applies to any full-time and part-time, regular and fixed-term
public servant appointed by the Public Service Commission under section 32
of the Public Service of Ontario Act, 2006 (“employee”) who meets both of the
following conditions:
(a) The employee is appointed to a position as set out in Schedule 1 to this
Directive…
(emphasis added)
[13] Schedule 1 of the Directive sets out the following:
Managers in the positions listed below who directly supervise front-line employees
who are eligible to receive the government’s frontline staff temporary pandemic
payment as announced on April 25, 2020:
Children, Youth Justice – Youth M0712D
Community Direct Operated Services (Social
and Social Facilities Manager Services28)
Services
Child and Residence M0712G
Parent Resource Manager (Social Services50)
Institute (CPRI)
[14] A “Q&A” document was prepared and circulated with respect to the Institutional
COVID-19 Response Pay. It was identified as being “intended for all Youth Services
Managers (with job classifications of M0712D) working in youth justice facilities during the
COVID-19 outbreak”.
[15] Although different entitlements, in both cases the enhanced pay was effective from
April 24, 2020 until August 13, 2020.
* * *
[16] The Complainant argues that the enhanced pay was provided to YSM's who, like
him, are Schedule 5 employees. The enhanced pay was also provided to the staff whom
he supervises, as well as to YSOs, and the staff supervised by the YSMs. The reason
for providing the temporary enhanced pay to all of those individuals was the same, argued
the Complainant. They work within the secure area of the facility with the young
offenders. The Complainant argued that he regularly assisted his staff and similarly
worked within the secure area. He argued that there was no basis for distinguishing him
from these groups. The Complainant relied on the Employer’s Respectful Workplace
- 6 -
Policy, the Correctional Services - Statement of Ethical Principles dated July 26, 2017 to
argue for fair and equitable treatment. He also referenced Bill 47, Making Ontario Open
for Business Act, 2018 which speaks to equal pay for equal work.
[17] The Employer argues that the Board has consistently held that in order for a
complaint under s. 4 of O. Reg. 378/07 to succeed, it must point to an existing term or
condition of employment, and that a failure to do so may result in dismissal. The Employer
submits that the Complaint fails to identify an existing term or condition of employment
that would entitle the Complainant to enhanced COVID pay. Neither form of enhanced
COVID pay introduced by the Employer forms part of the Complainant’s terms and
conditions of employment, argued the Employer.
[18] As the Complainant in the instant case is not a Youth Service Manager, argued
the Employer, it was clear that he did not meet the eligibility requirement for the
Institutional COVID-19 Response Pay and has therefore failed to make out a prima facie
case for the remedy requested.
[19] In addition, the Employer argued, the Complainant does not meet the eligibility
criteria for the pandemic pay established by Regulation 241/20 as he is a member of
management and thereby excluded from that benefit. Further, argued the Employer, the
Board has no jurisdiction to grant pandemic pay pursuant to Regulation 241/20 by virtue
of section 3 of that Regulation, which preludes any tribunal from awarding pandemic pay.
* * *
[20] I was referred to and have considered the following decisions: James Allen et al v
Ontario (Community Safety and Correctional Services), 2009 CanLII 43639 (ON PSGB)
(O’Neil); MacDonald et al v. Ontario (MCSCS), 2014 CanLII 76836 (ON PSGB) (O’Neil);
Bryan v. Ontario (SOLGEN), 2021 CanLII 37120 (ON PSGB) (Nairn); and Mark
Woodward et al v Ontario (Community and Social Services), 2006 CanLII 91921 (ON
PSGB) (O’Neil).
[21] The Employer’s Respectful Workplace Policy deals with workplace harassment
and discrimination. There was no allegation of harassment and the Complainant
expressly confirmed that he was not asserting that the Employer had discriminated
against him. Discrimination at law requires differential treatment based on specific
prohibited grounds, such as gender, race, or disability.
[22] To the extent that the Complainant filed reference to Bill 47, Making Ontario Open
for Business Again, 2018, to support an argument for equal pay for equal work, that
legislation amended the Employment Standards Act, 2000, S.O. 2000, c. 41 (the “ESA”)
to remove a provision from the ESA that required employers to pay equal wages to part-
time, contract, and temporary workers relative to a full-time employee performing
substantially the same work. To the extent that the ESA continues to require ‘equal pay
for equal work’, that requirement applies only as between males and females performing
substantially the same work. Part XII of the ESA, titled “Equal pay for equal work” provides
in part, as follows:
- 7 -
42 (1) No employer shall pay an employee of one sex at a rate of pay less than the
rate paid to an employee of the other sex when,
(a) they perform substantially the same kind of work in the same
establishment;
(b) their performance requires substantially the same skill, effort and
responsibility; and
(c) their work is performed under similar working conditions…
Exception
(2) Subsection (1) does not apply when the difference in the rate of pay is made on
the basis of,
…
(d) any other factor other than sex…
(emphasis added)
[23] Of note is that the ESA does allow for different rates of pay as between employees
performing substantially the same work when that differential treatment is not based on
sex discrimination. Otherwise, those provisions have no applicability to the facts at hand.
[24] The Complainant also relies on Statement #4 of the Correctional Services –
Statement of Ethical Principles. However, like the Respectful Workplace Policy, that
statement addresses workplace harassment and discrimination and similarly has no
applicability here.
[25] The temporary pandemic pay expressly excluded management employees.
Regulation 241/20 cited above and the accompanying explanatory document, “Eligible
workplaces and workers for pandemic pay” are clear and unambiguous in stating that
pandemic pay does not apply to managers. Pandemic pay was made available to
bargaining unit employees including those maintenance staff supervised by the
Complainant. There is no dispute that the Complainant is considered to be part of the
management team. As such, the Complainant was not provided with pandemic pay as a
term or condition of his employment.
[26] Institutional COVID-19 Response Pay did not include the Complainant. With
respect to those working in youth justice facilities, only Youth Services Managers were
granted this temporary benefit. Whether it was ‘fair’ that the Complainant was the only
employee working within the secure area of the facility not made eligible to receive some
additional temporary compensation due to the pandemic is not the test before this Board.
[27] Compensation is a term or condition of employment. A complaint about
compensation must meet the terms of sub-section 4(1) of Regulation 378/07:
4. (1) Subject to subsection (2), a public servant who is aggrieved about a working
condition or about a term of his or her employment may file a complaint about
- 8 -
the working condition or the term of employment with the Public Service
Grievance Board,
[28] In order for a valid complaint to be filed, the particular compensation complained
about must form part of the existing terms and conditions of employment of the
complainant. This complaint does not identify a breach of an existing term of employment.
Rather, the Complainant is seeking to have a term of employment added to his contract
of employment.
[29] As the Board sets out in its decision in James Allen, supra:
[12] … a complaint has to set out enough facts to establish that some term or
condition of employment has been breached, and that some remedy is owed to
make up for that breach. Establishing a viable case can be thought of as a chain
with at least three links: first, grievors must establish an existing term or condition of
employment; second, they must establish that the employer has breached that term
or condition of the employment contract, and third, they must establish that there is
a connection between the breach and the remedy requested, or at the very least,
some remedy within the Board’s jurisdiction. The Board is not in a position to “fix” all
complaints that come before it. Specifically, it is not given the authority to set terms
and conditions of employment, or change or add to them…
(emphasis added)
[30] Similarly, in Hugh MacDonald, supra, the Board considered the issue of equal pay
and the scope of this Board’s jurisdiction where a complainant could not establish that the
complaint sought to enforce an existing term or condition of employment; a term that
forms part of that employee’s individual contract of employment:
[16] It can be seen from the provincial legislation providing for equal pay for equal
work, and equal pay for work of equal value, that the kind of unequal pay that is
illegal is based on gender or sex discrimination... there is no suggestion of any
gender-based disparity here, or of discrimination in wages on the basis of any other
ground prohibited under the Ontario Human Rights Code. In general, it is not illegal
to pay employees differently from others, unless the basis for the difference is
prohibited by statute or the applicable contract.
[17] As noted in earlier decisions of this Board, in order for the Board to be able
to award a remedy to a complainant, there must first be an existing term or condition
of employment related to the facts complained of, something that is part of the
complainant’s contract of employment. This is something more than a belief that
something is unfair, no matter how deeply held...
[18] Where there is no term or condition of employment, or overriding legal
principle preventing the action complained of, the Board has no basis to find a
breach or award a remedy. That was the case in Garrett cited above, dealing with
a fact situation not dissimilar from this one.
[19] In the Garrett case, the Board was faced with complaints filed by a group of
managers who grieved salary compression between themselves and the OPSEU
bargaining unit employees who reported to them. The Board dismissed the
- 9 -
complaints in respect of compression with bargaining unit compensation on the
basis that it had no authority to set terms and conditions of employment or to give
binding opinions as to whether the contractual terms complained of are fair in some
absolute sense or in comparison to bargaining unit employees…For the Board to
apply terms and conditions to managers that have been bargained by, or awarded
to, a bargaining unit or contractual employees would amount to setting terms and
conditions of employment for the managers, which is not the function of the Board.
The PSGB can and does enforce existing terms and conditions of managers’
contracts, but has no authority to set wages or compensation.
[20] …“Especially in the managerial setting, where contracts of employment are
not collective, but individual, it is not enough to say that it is fair or would be more
fair if a grievor was paid more, or not less, than some other employee. In order to
succeed, a grievance must show that the difference is improper, either because it
offends a specific term or condition of employment, or some more general principle
of law."
[21] … the complainants have failed to identify a term or condition of their
employment that has not been applied correctly, or a promised level of salary that
has not been provided. Nor have they shown facts that make out a viable case of a
breach of statute or an illegal contractual provision. In the circumstances, even
accepting all the facts asserted by the complainants to be true and provable, there
is no viable case stated in the materials, so that the complaint is dismissed for want
of a prima facie case.
[31] Finally, as this Vice-Chair held in Bryan, supra, in dismissing a similar claim
brought by Health Care Managers for temporary enhanced pay due to the pandemic:
[28] … As the Employer correctly argued, Regulation 378/07, made under the
Public Service of Ontario Act, 2006 as amended, establishes the scope of this
Board’s jurisdiction. Section 4 of that regulation allows excluded employees to file a
complaint concerning an alleged breach of an existing term or condition of
employment. The Board’s authority has consistently been described as one of
enforcing existing terms and conditions of employment, not creating new terms of
employment…
[32] This Board cannot set terms and conditions of employment and provide the
Complainant with the enhanced pay that he feels should have been provided to those in
his position. It is unfortunate that the Employer chose not to meet with the Complainant
and provide an explanation as to his exclusion from that benefit, particularly as his
circumstances appear to be even less distinguishable than those associated with the
Health Care Managers. It is the case that employees often do not have easy access to
directives or regulations that might assist them in deciphering Employer decisions and
these kinds of actions have an impact on employee relations.
[33] Having regard to all of the above, I find that there is no term or condition of
employment entitling Mr. Shkuratoff to temporary pandemic pay, either under Regulation
241/20 which does not extend to management personnel, or, in the same manner as that
introduced for Youth Services Managers in youth justice facilities. In the result, his
complaint fails to make out a prima facie case for the remedy requested.
- 10 -
[34] This complaint is hereby dismissed.
Dated at Toronto, Ontario this 3rd day of August, 2021.
“Marilyn A. Nairn”
________________________
Marilyn A. Nairn, Vice-Chair