HomeMy WebLinkAbout2016-1301.Campbell et al.21-11-10 Decision
Crown Employees Grievance Settlement
Board
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Toronto, Ontario M5G 1Z8
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Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
GSB#2016-1301; 2016-1568
UNION#2016-0108-0016; 2016-0999-0059
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Campbell et al) Union
- and -
The Crown in Right of Ontario
(Ministry of the Solicitor General) Employer
BEFORE Nimal Dissanayake Arbitrator
FOR THE UNION Jane Letton
Ryder Wright Blair & Holmes LLP
Counsel
FOR THE EMPLOYER Thomas Ayers
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING November 1, 2021
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Decision
[1] The union filed a group grievance dated August 20, 2016 and a union grievance
dated September 19, 2016, alleging that the employer had failed to properly
progress fixed term employees employed in corrections through the salary grid
as required by article 31A.2.3. When the Board first convened to deal with the
grievances on June 28, 2018, it became clear that the parties disagreed on the
proper interpretation of the article. The parties agreed that the Board should first
determine the interpretation issue, with the employer reserving the right to raise
an estoppel motion in the event the Board upholds the union’s interpretation.
[2] Subsequently mediation attempts were not successful. The Board dealt with
several preliminary and case management issues, and issued decisions. The
hearing on the interpretation issue commenced on September 27, 2019. For
present purposes it suffices to note that by decision dated August 11, 2020, the
Board ruled in favour of the union’s interpretation of article 31A.2.3.
[3] On March 15, 2021, the Board heard the employer’s estoppel argument, a
decision was issued on April 9, 2021 upholding the employer’s position, and the
Board retaining jurisdiction “to deal with any and all outstanding issues”.
[4] On July 8, 2021, the union filed particulars and sought a further hearing,
asserting that the employer had not applied article 31A.2.3 properly to fixed term
employees after the freeze on salary progression ended on December 31, 2017.
The employer objected to the Board’s jurisdiction to determine that assertion on
the grounds that it was an undue expansion of the grievances that were filed by
the union.
[5] The union’s particulars are as follows:
1. On September 19, 2016 the Union filed policy grievance # 2016-0999-0059
and associated group and individual grievances (in or around September
and October 2016) alleging that the Employer breached Articles 2, 31A2.2;
31A2.3 when it failed to implement salary progression upon completion of a
minimum of one thousand, seven hundred and twenty-five and a half
(1,725.50) straight time hours or one thousand, nine hundred and four
(1,904) straight time hours on the date it is earned before the January 1,
2016 wage salary schedule freeze. These grievances were referred to the
GSB and heard by Arbitrator Dissanayake who issued a series of
decisions. The decision issued August 11, 2020 determined that merit
increases are to be granted upon completion of the minimum hours
(“Dissanayake – Merit”) and a further decision issued April 23, 2021 found
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that the Union was estopped from enforcing the strict terms of the
Collective Agreement for the duration of the present Collective agreement
and thus, the Employer’s practice of granting merit increases on the first
day of the month following the completion of the minimum hours
(“Dissanayake-Estoppel”).
2. Subsequently, on August 24, 2017 the Union filed policy grievance #2017-
0999-0041 and on February 12, 2018 the Union filed policy grievance #
2018-0999-0006 and these grievances regarding how salary progression
resumes after the end of the salary schedule freeze. These grievances
were referred to the GSB and heard by Arbitrator Petryshen (“Petryshen”).
The Parties reached an Agreed Statement of Facts (ASF) that did not
include the peculiarities of the FXT employees who’s salary progression is
governed by Article 32, namely that each time they complete the required
minimum hours they obtain a new anniversary date nor did any of the
scenarios placed before Arbitrator Petryshen address post freeze salary
progression for FXT employees.
3. Arbitrator Petryshen determined that salary progression would resume
following the end of the freeze from the employee’s current step on the
salary grid. Thus an employee hired in March 2016 would get a merit
increase in March 2018. This was the case even though a more senior
employee hired in December 2015 would not obtain a salary increase until
December 2018.
4. When the Union referred the Petryshen grievances to the GSB the issue of
how FXT employees were to move through the wage grid as a result of the
freeze was already before Arbitrator Dissanayake and thus he is properly
seized with any remedial issues flowing from the impact of the salary
freeze.
5. A remedial issue that came to light following the issuance of the
Dissanayake-Estoppel decision was that the Schedule B employees
(attached) did not properly resume progression through the salary grid
following the end of the salary freeze. For example (examples omitted).
6. With respect to FXT employees who’s salary progression is governed by
Article 31A, the Employer did not properly resume salary progression as
rather than treating the period of January 1, 2016 – December 31, 2017 as
a freeze, it has evaporated all hours worked in advance of the freeze and
required FXT employees to work an additional 1904 / 1725.50 hours
outside of the freeze period in order to obtain their salary increases.
7. As this is a matter that flows directly from Arbitrator Dissanayake’s
decision, the Union submits that he has jurisdiction to determine the
appropriate process for how FXT employees are to progress through the
wage grid following the end of the salary freeze.
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[6] Union counsel submitted that the Petryshen decision was only about non-fixed
term employees. Employer counsel disagreed. Assuming in any event that the
union’s submission in this regard is correct, at para. 2 of its present particulars it
states that the grievances before arbitrator Petryshen were “regarding how salary
progression resumes after the end of the salary schedule freeze”. Consistent
with that, in his decision (GSB File 2017-2895) arbitrator Petryshen at para:1
wrote that the grievances “essentially raise the question of how salary
progression should resume under the relevant collective agreement after the
ending of a salary progression freeze”. In that proceeding there was no dispute
that the grievances were about how salary progression should resume when the
freeze ended with the expiration of the 2015-2017 collective agreements on
December 31, 2017. In other words, those grievances were about the period
commencing January 1, 2018.
[7] The parties cited numerous authorities on expansion of grievances. An often-
cited authority is Blouin Drywall Contractors Lt. v. U.B.C. J.A.L. 2486, (1975), 57
D.L.R. (3d) 199 (Ct of Appeal, Ont.). At p. 204 the court wrote: “No doubt it is the
practice that grievances be submitted in writing and that the dispute be clearly
stated, but these cases should not be won or lost on the technicality of form,
rather on the merits and as provided in the contract and so the dispute may be
finally and fairly resolved with simplicity and dispatch". The Court went on to
state, “Certainly, the board is bound by the grievance before it but the grievance
should be liberally construed so that the real complaint is dealt with and the
appropriate remedy provided to give effect to the agreement provisions...".
[8] In Greater Sudbury Hydro Plus Inc. and CUPE L. 4705 (2003) 121 L.A.C. (4th)
193 (Dissanayake), the arbitrator reviewed a number of authorities and wrote as
follows at para. 14 on the Court decision on Blouin Drywall:
I find two countervailing principles in the foregoing statement by the Court of
Appeal. The first is that, where on a liberal reading of the grievance an issue,
although not articulated well, is inherent within it, an arbitrator ought to take
jurisdiction over that issue, despite any flaws in form or articulation.
However, there is also a countervailing principle to the effect that an
arbitrator ought not, in the guise of "liberal reading", permit a party to raise at
arbitration an issue which was not in any manner, even inherently, joined in
the grievance filed. To do that would be to defeat the very purpose of the
grievance and arbitration procedure.
[9] In Re Liquid Carbonic Inc (1992), 25 L.A.C. (4th) 144 (Stanley) at p. 147, the
arbitrator wrote:
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The whole process of grievance arbitration, and grievance procedure, is
designed to permit the parties at the earlier stages to resolve the dispute
between themselves. Hence, collective agreements invariably contain
grievance procedure provisions so that grievances are funneled to an
arbitration board only after the parties have had a chance to resolve the
matter. It is our view that the comments of Professor Laskin and the decision
in the Re Blouin Drywall case attempt to accommodate both values. If the
issue raised at the arbitration hearing is in fact part of the original grievance,
a board of arbitration should not deny itself jurisdiction based on a technical
objection as to the scope of the original grievance. To do so would deny the
value of flexibility and would be to compel the parties to draft their grievances
with a nicety of pleadings. On the other hand, if the issue raised by one of
the parties is not inherent in the original grievance, for the board to permit
the party to raise that issue as part of their original grievance would be to
deny the parties the benefit of the grievance procedure in an attempt to
resolve the issue between themselves. In fact, it would be to permit one
party to substitute a new grievance for the original grievance.
[10] In the instant case, union counsel repeatedly asserted that the treatment of fixed
term employees when the freeze ended is a remedial issue that flows from the
Board decisions the union was entitled to seek. An analogous argument was
made in Re Sudbury Hydro Plus Inc. (supra). At para 16-17, the Board wrote:
16. The union focuses on the remedy and submits that throughout, the union's
concern has been the personal redress of the grievor for the loss of her
collection officer position as a result of the contract out. The union's focus
was always on the proper treatment of the grievor following the contract out.
At arbitration the union is not attempting to "undo" the contract out. It is
simply attempting to ensure that the grievor is treated in accordance with the
collective agreement following the contract out. He points out that the article
governing the grievance procedure (art: 6), while requiring that a grievance
be in written form, has no requirement that a grievance explicitly set out the
article alleged to have been violated. Nor does it require that the exact
remedy sought be set out.
17. I have concluded that the employer's objection must be upheld. The problem
here is not the union's failure to specify an article number or an exact
remedy. It is about its failure to raise the alleged violation until the arbitration
stage. In the grievance the union clearly complained that the grievor had
been denied her bumping rights under the collective agreement. There was
no mention of a "demotion". The union submits that by complaining about the
denial of bumping rights, it put the employer on notice that the union was
objecting in a general way to the way the grievor was treated following the
contract out. That, in my view, is not what the courts meant by "liberal
reading" of a grievance. To include an issue through a "liberal reading" I
must be able to conclude that the employer reasonably should have
understood upon reading the grievance that the issue in question was part of
the grievance. I am unable to reach that conclusion in this case. The
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grievance was very specific about the right violated. It was about bumping
rights. It was open to the union to clarify or amend the grievance during the
grievance procedure to include additional claims. There is no suggestion that
this was done.
[11] In all of the authorities relied upon by the parties, the alleged "expansion"
occurred during the grievance procedure or in filing particulars prior to the
commencement of the hearing. In situations where the alleged expansion is
sought early in the process, the arbitrator may have to engage in a balancing of
the two countervailing principles in Re Blouin Drywall. This is not such a case.
Here the grievance forms do not make any reference to the issue of salary
progression post freeze. It was not part of the grievances even inherently. For
the very first time the issue of how salary progression should work post-freeze
was raised after the hearing had been completed and even after the Board had
issued its decision. The post-freeze issue was not raised or even mentioned
during mediation, when dealing with a number of preliminary and process issues,
in the union’s opening statement or in its closing submissions.
[12] In the instant case, it is not possible to consider the union’s present claim to be a
remedial claim that follows or arises from the Board decision. The union never
raised that issue, and the employer could not have reasonably understood that
the administration of salary progression when the freeze ended formed any part
of the grievances any time before the union filed additional particulars after the
Board decisions were issued.
[13] The union also pointed out that the financial liability of the employer if the Board
takes jurisdiction over its present claim would be very modest. It was also
argued that it was a matter of fairness to the affected employees. However,
those are not factors that would give the Board jurisdiction over claims that were
not grieved. Having failed to include that claim in these grievances, the union
could have filed another grievance in accordance with the requirements in the
collective agreement, alleging that the employer failed to properly apply salary
progression on fixed term employees when the freeze ended, as the union had
done on behalf of non-fixed term employees. It was not open to it to tack on a
new claim to these grievances in the guise of a remedy flowing from the Board
decisions.
[14] In the result, the union’s particulars dated July 8, 2021 are struck. The Board
lacks jurisdiction to deal with the claims made therein.
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[15] The Board continues to retain jurisdiction over any outstanding issues properly
arising out of the grievances and its decisions issued in respect of those
grievances.
Dated at Toronto, Ontario this 10th day of November, 2021.
“Nimal Dissanayake”
________________________
Nimal Dissanayake, Arbitrator