HomeMy WebLinkAbout2020-1750.VanMourik.21-11-19 DecisionCrown Employees
Grievance Settlement
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Commission de
règlement des griefs
des employés de la
Couronne
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Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
GSB# 2020-1750
UNION# G-069-20-TS
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Amalgamated Transit Union - Local 1587
(VanMourik) Union
- and -
The Crown in Right of Ontario
(Metrolinx - GO Transit) Employer
BEFORE
Kathleen G. O’Neil
Arbitrator
FOR THE UNION
Dean Ardron
Ursel Phillips Fellows Hopkinson LLP
Counsel
FOR THE EMPLOYER
Daniel Fogel
Hicks Morley Hamilton Stewart Storie LLP
Counsel
HEARING November 11, 2021 by videoconference
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INTERIM DECISION
[1]. This decision provides a ruling concerning the scope of reply evidence. Employer
counsel asks permission to call an expert witness in two installments, first as part
of the employer’s case in chief, and then in reply, to give his full opinion evidence,
if necessary. The union opposes the request on the basis that it is entitled to know
the case it has to meet prior to calling its own evidence, including a report from the
expert.
[2]. This is a discharge case, in which the grievor was fired based on allegations that
he used excessive force in dealing with a Go Transit passenger. The proposed
expert witness in question, Douglas Ashton, is an individual who provides use of
force training to Transit Safety Officers, the position the grievor held prior to his
discharge. The employer proposes to call him on matters which would clearly form
part of its case in chief, such as the training that was provided to the grievor
concerning use of force, and any involvement dealing with the actual incident at
issue here. There is no objection to that element of the proposed evidence.
[3]. The controversial part is the employer’s proposal to have Mr. Ashton hear all of the
union’s evidence in chief, prior to providing his assessment of the events and the
appropriateness of the use of force on the night in question, as part of the
employer’s case in reply. That is because, in the employer’s view, a fundamental
component of such an assessment is the officer’s subjective perception of the
events and the degree of threat they are facing. Employer counsel notes that Mr.
Ashton has advised that he is not prepared to speculate about that, and thus
cannot form a proper opinion without hearing the evidence of the grievor and the
other officer who was on the scene, if called. It is the employer’s view that to
confine the basis of Mr. Ashton’s opinion evidence to notes and documents would
only give a partial picture, and would not be the full input that is required. The
inefficient alternative, in employer counsel’s submission, is that Mr. Ashton would
provide his less complete view of the incidents based on notes and video footage,
would then hear the union’s witnesses describe their experience, and would then
need to deal with any additional information he gained from that.
[4]. Employer counsel noted that if Mr. Ashton were not to hear the evidence himself,
the possibility of disputes over what was said might arise, and proposed that it is
best just to have Mr. Ashton listen to the evidence and incorporate that into his
opinion. It did not appear that the union took exception to the idea that Mr. Ashton
would be present for other evidence, so I have not dealt with that point below.
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[5]. The employer submits that its proposed approach is part of a reasonable process,
consistent with natural justice and procedural fairness to the greatest extent. In
terms of prejudice, the employer submits there would be none to the union, but
significant prejudice to the employer if its expert is not permitted to testify with an
evidentiary basis for his best opinion. Moreover, the employer submitted it would
not object if the union wished to bring evidence in surreply, meaning in response to
the employer’s reply evidence. This is in contrast to the usual order of
proceedings where there are only three segments to the presentation of evidence,
i.e., the party with the onus of proof puts in its evidence first, followed by the case
of the opposing party, with limited reply evidence as the final evidentiary stage.
[6]. Employer counsel also noted that he would give notice to the grievor in the course
of cross examining the grievor of any anticipated contradiction, following the
principles in Browne and Dunn (1893) 6 R. 67, H.L. Further, he offered to provide
a will-say statement or other format in advance of Mr. Ashton’s evidence so the
union knows what to expect.
[7]. Relying on the case law set out in Appendix “A”, employer counsel notes that,
where it is not possible to know in advance precisely what the grievor will say,
expert evidence in reply does not constitute improper splitting of its case. Further,
unlike in civil court, there is no discovery or detailed particulars to rely on, and
those the employer has may well change in the course of the evidence. Employer
counsel submits that there is nothing unusual or improper about the employer’s
request and argues that neither fairness nor efficiency favours the union’s
proposal.
[8]. Counsel also notes that expert witnesses are in a different category than other
witnesses, and are subject to ethical standards, including that the expert should be
accepting all the facts with an open mind and be ready to change his mind should
the evidence be different than anticipated.
[9]. Employer counsel notes that, in the end, Mr. Ashton may not be needed in reply,
but wished clarity for both parties in advance, to avoid surprise, and facilitate
efficient preparation of the case.
[10]. By contrast, the union sees the employer’s request as an attempt to improperly
and unfairly split its case, in an attempt to preserve a strategic advantage, and
asks that its request be refused.
[11]. In light of the fundamental premise that the employer has the onus to demonstrate
just cause, union counsel emphasizes that the union and the grievor have a right
to know the case that is to be met, when the employer closes its case in chief.
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Further, they are entitled to an efficient process, which is not unduly delayed. In
the union’s view, the employer’s proposal will require the union to lead its case
while guessing what the expert would say about the grievor’s conduct. Union
counsel predicts it would likely necessitate the inefficiency of recalling each and
every one of the union’s witnesses in surreply.
[12]. Union counsel emphasizes that the employer is asserting that what can be seen in
the video evidence does not amount to justifiable force. This is the basis of its
assertion of just cause, which union counsel submits would be wholly improper to
introduce as reply evidence, because it would prevent the union from leading its
own full case. Further, union counsel does not see its case, based on the assertion
that there was no just cause, as analogous to an exculpatory defense such as
condonation, alibi, discriminatory discipline or a defence based on a medical
condition. In the union’s view, these would be positive defenses that the union
would lead evidence about and then the employer would reply. It is on this basis,
that counsel for the union distinguishes the decisions in Ottawa (City) v. A.T.U.,
Local 279, 2012 CarswellOnt 4618, 2012 CanLII 51931 (ON LA) [Sheehan] and
Toronto Transit Commission and ATU, Local 113 (Smith), Re, 2A17 CarswellOnt
17285, 2017 CanLII 74319 (ON LA) [Slotnick], relied on by the employer.
[13]. Union counsel suggested that the employer’s expert should give all the evidence
he could in chief, rather than carving out evidence that is appropriately related to
just cause to give in reply. In the union’s view, the evidence related to just cause
needs to be part of the employer’s case in chief, which may include the video
evidence and other evidence already in the employer’s possession, and on which
the decision to terminate was based. Referring to the documents already filed in
the parties’ briefs in this matter, union counsel underlines that the grievor has
provided detailed statements, and that there are notes of interviews which clearly
set out what transpired, including from the second officer involved in the incident.
In the union’s view, it is entirely feasible for Mr. Ashton to provide a report and give
evidence based on all the available information concerning just cause. Counsel for
the union notes that the possibility that an expert may need to update a report
based on the actual evidence is contemplated in the decisions cited from the civil
courts. It is the union’s position that if the expert has to revise his opinion after
hearing the union’s evidence, that is one thing, but the opinion should not be given
for the first time in reply. To avoid creating significant unfairness to the union, the
union submits that the employer should lead all the evidence they have now as
part of their case in chief.
[14]. Union counsel stresses that it is fundamentally unfair for the grievor to have to give
evidence without knowing what the employer says he did wrong, or for the union to
lead expert evidence without having knowledge of what the employer’s expert is
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going to say, characterizing this approach as an improper displacement of the
onus of proof. Further, the idea that the expert would only comment on the
evidence already in the employer’s possession in reply creates a necessity for
surreply from the grievor and the union’s expert, to respond for the first time to
what the employer’s expert says in reply.
[15]. The union relies on the general proposition in the case law that reply evidence is to
be narrowly construed, essentially restricted to issues that cannot be anticipated,
in the service of efficiency and fairness. The union argues that it is not efficient to
organize things in a way that would require numerous witnesses to be recalled,
which could significantly prolong the hearing.
[16]. In reply to the union’s submissions, employer counsel maintained that the union’s
argument that Mr. Ashton should provide as much opinion as he can, and then top
it up in reply if necessary was problematic. Firstly, Mr. Ashton’s advice has been
that because of the components that go into a use of force assessment, he needs
to hear the grievor’s assessment to give his opinion, and thus it would not work for
him to top it up in reply if necessary when the initial assessment would have been
made absent a fundamental component.
[17]. As to the union’s concerns about having its own expert testify without knowing
what the employer’s expert would say, employer counsel notes that they are fully
prepared to have the union made aware of the employer’s expert’s view before the
union calls its own expert. Counsel acknowledges that this may mean that the
union would be allowed to call the expert later.
[18]. Employer counsel indicated that the main concern was to have a process that
makes the most sense, and that since the expert’s opinion would be significantly
reliant on the union’s evidence, it fits within the concept of reply evidence. Whether
or not the union’s defense is seen as a positive defence such as condonation,
employer counsel says the important point from the authorities on which it relies is
that the objective should be finding the most fair and sensible approach in the
circumstances.
[19]. Employer counsel stresses that the approach it is requesting means that before
the employer’s expert gives his opinion, the grievor will have input through his
evidence. Employer counsel suggests it is hard to fathom how that could be just
for management’s convenience, as suggested by union counsel, or prejudicial to
the grievor. In the employer’s view, it is necessary for the expert to hear the
nuanced report from the grievor step by step, which cannot be done in advance.
The point is, in the employer’s view, that the expert should not give his opinion
until he has the full picture. It is not an attempt to re-hash the case in chief or save
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its ammunition to the end, in the employer’s view, as was the concern in some of
the case law.
[20]. Nor is there the concern expressed in some of the case law relied on by the union
where there was an element of surprise in that the union thought the employer’s
case was closed. Employer counsel emphasizes that there can be no surprise
here because the union is on notice of what the employer intends to do, and
agrees the union can call its expert later, following the employer’s, if necessary.
[21]. The employer is of the view that what is being proposed does come within the
parameters of reply and surreply if necessary because it would be in consideration
of what would come in the union’s case, even if it could be considered a less
formal but more practical approach.
[22]. In answer to a question from me, a discussion ensued between counsel
concerning the role of union’s counsel’s cross-examination of Mr. Ashton if we
proceeded in the manner suggested by the employer. Both agreed that union
counsel would be entitled to cross-examine him on the tape and his opinion,
although employer counsel explained that his understanding was that there was
only so much that Mr. Ashton could offer before hearing the union’s case. Union
counsel saw this as inefficient, especially without benefit of an expert report,
commenting that the employer was essentially asking to fix a process that is not
broken. Union counsel asserts that he is entitled to a report in advance so he can
consult with his own expert. If deprived of that opportunity in advance, union
counsel observes that the chances of losing part of a hearing day so he could
consult with his own expert before continuing cross-examination would increase,
creating further inefficiency.
* * *
[23]. Counsel referred to the authorities listed in Appendix “A”, all of which I have
carefully considered. Although none of them speaks directly to the constellation
of issues present in the matter before me, the decisions are unanimous on the
point that the core principles engaged in deciding on issues like the one before me
are efficiency and fairness. The application of those principles in any given case is
a matter of the arbitrator’s broad discretion in light of all the relevant
circumstances.
[24]. Essentially the dispute here has its roots in the difference between the parties
about how to characterize one aspect of the case, which is the grievor’s
anticipated evidence on his subjective state when involved with the altercation at
issue. The employer refers to this as the union’s anticipated defense of reasonable
perception of imminent harm, which its expert witness is not capable of assessing
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without hearing the grievor’s actual testimony. Employer counsel analogizes this
to the positive defense of condonation dealt with by Arbitrator Slotnick in Toronto
Transit Commission and ATU, cited above.
[25]. By contrast, the union’s contention is that its case is not based on a positive
defense akin to condonation. Rather, the case is a rejection of the notion that the
employer had just cause in all the circumstances of the case at the time of its
decision. In the union’s submission, the grievor should be able to give his evidence
with full knowledge of the case the employer can put forward on the issue of just
cause. The union sees Mr. Ashton’s evidence as an integral part of the employer’s
case for just cause, which was based on the information that it had at the time of
the decision to dismiss the grievor, which included interviews with the grievor as
well as video footage.
[26]. Both points of view have merit, and were supported by principled arguments. It is
never possible to be certain in advance what will be the best approach to a
question such as the one posed here. In the end, though, I have concluded that it
is best to maintain, as much as feasible, the usual order of proceeding. Given the
important basic principle that the union and grievor are entitled to know what case
they have to meet before deciding what evidence to call, I am not convinced that
there would be no prejudice to the union and the grievor in permitting the employer
to save all its expert’s opinion evidence for reply. The possibility that the grievor
and other witnesses would need to be recalled, perhaps months after their original
testimony, has many built-in hazards, including the effect of the passage of time on
memories. I am of the view that there is less likelihood of prejudice to both parties
from maintaining the usual order, which is also likely more conducive to a less
protracted hearing.
[27]. Further, there are practical problems with the employer’s proposal. Even if union
counsel’s “100% guarantee of surreply” of all its witnesses were not to materialize,
there is a very increased likelihood of a splintered presentation of the evidence if
the employer’s expert gives the bulk of his opinion evidence in reply. This is not a
case where the parties have agreed that the expert evidence should be presented
separately, such as in a panel format, nor am I suggesting that it is the type of
case that would be conducive to it. However, the employer’s proposal would
result, in my estimation, in a separate section of the hearing centred on opinion
evidence after the fact evidence was in. It appears to me that this runs the risk,
not only of lengthening the hearing, but of isolating the expert evidence in a
manner I am not convinced will be more useful to me as the trier of fact than the
usual format. My task is to decide whether there was just cause for the grievor’s
termination in all the circumstances, which will necessarily include consideration of
whether or not the grievor’s use of force was excessive, but will also focus on the
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employer’s decision, which will include other aspects of the circumstances. I am of
the view that the usual order of proceedings will keep the expert evidence more
rooted in the integrated case put forward by each of the parties on the central
issue of the merits of the employer’s decision.
[28]. The merit of relying on the usual order of procedure flows from that fact that my
task will be to decide if the employer had just cause to discharge, a decision it
made on the material it had, which included the grievor’s version of events in
writing and from interviewing him. And there may be very little difference between
what the grievor said prior to discharge and what he says in his evidence at the
hearing. And if that turns out to be the case, any reason for the employer to recall
Mr. Ashton might well have evaporated. At the time of the argument of this motion,
employer counsel did not intend to have Mr. Ashton address the video footage in
direct examination, but accepted that Mr. Ardron would be able to cross-examine
him about that. The employer is entitled to put in its case on just cause without
asking its expert for his opinion on the video footage, but it is not in my view proper
that he would address the video evidence for the first time in reply, since it is an
integral part of the employer’s case in chief.
[29]. I also accept union counsel’s submission that delay in receiving a report or will-say
statement from the expert until after the union has called its case, might well
further prolong the hearing.
[30]. Employer counsel submitted as an important part of this motion that Mr. Ashton did
not feel able to give his full opinion without having the full picture, including the
grievor’s view of subjective perception of the situation. For the purpose of this
motion, I have assumed the truth of that assertion, rather than delay this matter by
having Mr. Ashton called to testify to that view. Nonetheless, I am not persuaded
that it is appropriate to disconnect the expert evidence from the employer’s case in
chief, which ought to be sufficient for me to find in favour of the employer if no
further evidence were to be called. It is not my view that setting the hearing up for
a prolonged section of reply and surreply will be beneficial to either the quality of
the evidence or the efficiency of the hearing for either side. I am persuaded that
the usual procedure will not likely prejudice the employer, as it will provide ample
opportunity for the employer to present its evidence even if the expert’s opinion
evidence is not based in the first instance on the grievor’s evidence at the hearing.
[31]. As union counsel acknowledged, there may be something additional from the
union’s case to which Mr. Ashton might properly reply after hearing the grievor’s
evidence. For instance, union counsel seemed to accept that if the expert has to
revise his opinion after hearing the union’s evidence, that would likely be
admissible rebuttal evidence.
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[32]. In terms of Mr. Ashton’s qualification as an expert, union counsel raised a related
issue about the independence of Mr. Ashton’s evidence given his longstanding
and ongoing contractual relationship with the employer. Counsel for both sides
were directed to consult about an approach and timetable to deal with this issue,
preferably before the next date of hearing, November 25, 2021, if it cannot be
resolved between them. I will give further direction as necessary about this issue
at the request of either party. Counsel are also directed to consult about the
provision of will-say statements or reports of their proposed expert witnesses, and
to seek direction if they cannot agree on how to proceed.
[33]. For the reasons set out above, and to the extent therein indicated, the usual order
of procedure will apply, including that reply evidence will be allowed within the
usual parameters.
Dated at Toronto, Ontario this 19th day of November, 2021.
“Kathleen G. O’Neil”
_________________________
Kathleen G. O’Neil, Arbitrator