HomeMy WebLinkAboutP-2021-1708.Thomas.2022-02-17 Decision
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Commission des
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PSGB# P-2021-1708
IN THE MATTER OF AN ARBITRATION
Under
THE PUBLIC SERVICE OF ONTARIO ACT
Before
THE PUBLIC SERVICE GRIEVANCE BOARD
BETWEEN
Thomas Complainant
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The Crown in Right of Ontario
(Ministry of the Solicitor General) Employer
BEFORE Thomas Kuttner Vice Chair
FOR THE
COMPLAINANT
Osborne G.Barnwell
Barrister & Solicitor
FOR THE EMPLOYER Peter Dailleboust
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING January 11, 2022 and January 23, 2022
(written submissions)
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Decision
Introduction
[1] This is a complaint filed on November 1, 2021, pursuant to subsection
4(1) of O Reg 378/07 (“the Regulation”) under the Public Service of
Ontario Act, 2006, SO 2006 c.35 Sch A (“the Act”). In it, the
Complainant, Glendon Thomas, a Black Sergeant (Operational Manager
1) at the Toronto South Detention Centre (“TSDC”), alleges that the
Employer unfairly dismissed him as an act of reprisal, being someone who
spoke out against systemic anti-Black racism and abuse of power by
management at the TSDC.
[2] The Employer, by way of letter dated September 13, 2021 dismissed
Sergeant Thomas from his employment as a result of his alleged engaging
in an excessive use of force against an inmate at the TSDC on January 9,
2021, and as well for allegedly orchestrating and taking part in a
concerted job action in the form of a sick leave call on the weekend of
February 5-7, 2021, with other Sergeants at the TSDC.
[3] A case management conference call was held in this matter on January
4, 2022. At that time the Employer raised the issue of the jurisdiction of
the Board to entertain this matter inasmuch as the notice of proposal to
file a complaint was not given to the Deputy Minister within the timeframe
stipulated at section 8(4).1 of the Regulation. By agreement of the
parties this jurisdictional issue was to be determined on the basis of
written submissions, prior to proceeding any further with this matter. This
Decision addresses only the jurisdictional issue. For the reasons here
given, the Board concludes that it has no jurisdiction to entertain this
complaint.
Employer Submissions
[4] The letter of dismissal was emailed to Mr. Thomas on September 13,
2021, with a copy to Mr. Barnwell, his counsel. It was also couriered to
Mr. Thomas’s address on September 14,2021. On September 15, 2021
the TSDC Deputy Superintendent of Administration, Ms. Nassanga-
Sessanga, received correspondence from Mr. Barnwell, on which Mr.
Thomas was copied, advising that he was aware of the dismissal decision.
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[5] This September 15th correspondence was not sent to the Deputy Minister
or her delegate, nor did it mention a notice of proposal to file a complaint.
Although it is plausible that Mr. Thomas and/or his counsel were aware
of the dismissal on September 13th, on the most generous calculation,
the date for when Mr. Thomas received notice of his dismissal was
September 15th, the date of correspondence from Mr. Barnwell to Ms.
Nassanga-Sessanga.
[6] Mr. Thomas advised Ms. Karen Ellis, Deputy Solicitor General,
Correctional Services of his notice of proposal to file a complaint by email
letter on September 30, 2021. This was one day beyond the date on
which it ought to have been filed — September 29, 2021. Accordingly,
Mr. Thomas’s complaint is out of time and as such the Board has no
jurisdiction to hear it.
[7] Mr. Thomas did not comply with mandatory statutory timelines and notice
requirements. The relevant provisions of the Regulation are sections 4,
8(1).1, 8(4).3 and 9(1), (3) and (5). The timelines set out in sections 4,
8 and 9 of the Regulation are mandatory and the Board has no jurisdiction
to extend them. The Board jurisprudence is clear that the time limits
under section 8 of the Regulation start to run once the Complainant
becomes aware of the circumstances giving rise to the complaint.
[8] The principal procedural failing on the part of Mr. Thomas was to file his
notice of proposal to file a complaint to the Deputy Minister fifteen (15)
days after becoming aware of the term of employment giving rise to the
complaint — namely his dismissal — whereas subsection 8(4).1 of the
Regulation mandates that such notice to the Deputy Minister be given
within fourteen (14) days of becoming so aware.
[9] The September 15th email from Mr. Barnwell to Ms. Nassanga-Sessanga
did not meet the obligations imposed by sections 4 and 8 of the
Regulation. Board jurisprudence has held that, to comply with subsection
8 (1).1, notice of proposal to file a complaint must be given to the Deputy
Minister, not to another member of management. As a result of his failure
to provide notice to the Deputy Minister of his intention to file a complaint,
the Complainant failed as well to comply with the mandatory period for
dispute resolution pursuant to section 9 of the Regulation.
[10] Given these failings on the part of the Complainant, the complaint was
filed out of time, and, as the Board has no jurisdiction to relieve against
the mandatory time limits, the Board ought to dismiss the complaint.
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[11] Counsel cited in support the following jurisprudence of the Board: Taylor
v The Crown in Right of Ontario (MCSCS) PSGB No P-2016-2281;
Ashdown et al v. The Crown in Right of Ontario (MCSCS), PSGB No. P-
2016-0603; Hasted/Berezowsky v The Crown in Right of Ontario
(MCSCS), PSGB No P-2014-2665; LaForest v The Crown in Right of
Ontario (SolGen), PSGB No P-2018-3801; Muldoon v The Crown in Right
of Ontario (MCSCS), 2011 CanLII 83724 (ON PSGB).
Complainant Submissions
[12] Mr. Thomas submits that, given the communications as between his legal
Counsel and Counsel for the Ministry, Mr. Peter Dailleboust, there should
be no doubt that the requirement of a notice of proposal to file a
complaint to the Deputy Minister, or more specifically conveying that the
termination would be challenged, was communicated within the fourteen
(14) day time line stipulated at subsection 8(4).1, and as such the Board
is clearly within its jurisdiction to adjudicate the complaint as it sees fit.
[13] Although Thomas issued his notice of proposal to file a complaint on
September 30, 2021, this was basically a formality prompted by his own
insecurity. In fact, since his July 27, 2021 e-mail to Mr. Dailleboust,
Counsel for Thomas has made it clear that Thomas would challenge the
actions of the Employer, as he did explicitly in his Counsel’s email of
September 15, 2021 to Ms. Nassanga-Sessanga which was forwarded to
Ms. Donata Calitri-Bellus, Superintendent TSDC. That correspondence
came to the attention of Mr. Dailleboust and prompted him to respond to
Mr. Barnwell by email on September 16, 2021, repeating a request that
Mr. Barnwell not email his clients on this file directly but correspond
through him.
[14] The Employer’s argument that the interpretation of the timeline
provisions of the Regulation must be strict, allowing no deviation from
their mandatory language, is inconsistent with the modern approach to
statutory interpretation. Interpretation of legislation should not defeat
the purpose of a statute or render some aspect of it pointless or futile.
An Act is to be interpreted as remedial and given such fair, large and
liberal interpretation as best ensures the attainment of its objects. Any
ambiguity should be resolved in favour of the person whose right of action
is being taken away.
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[15] The Regulation provides access by non-unionized employees to a
summary process wherein their employment disputes with the Employer
can be dealt with expeditiously, and the remedies of reinstatement and
damages made available to them. Unreasonably denying Thomas access
to process before the Board on the basis of a strict interpretation of the
timeline provisions of the Regulation would not be fair or just. If the Board
does not take jurisdiction Thomas would have to engage the expensive
route of litigation before the Superior Court of Justice, where the length
of time to receive justice would be inordinately long, and where the
remedy of reinstatement is unavailable.
[16] Given the chain of emails on September 15 and 16, 2021, the Employer
cannot say that it had not received at that time notice of the
Complainant’s intention to file a complaint before the Board. The
Employer was aware at that time that Thomas considered his termination
to have been illegal, and that he would challenge it. Thomas’s Counsel
was advised by Counsel for the Ministry that correspondence should flow
through his Office. The facts of this case drive the result that Thomas has
fully complied or has substantially complied with the timeliness provisions
of the Regulation.
[17] Counsel cited in support the following jurisprudence and legislation: The
Statutory Powers Procedures Act, RSO 1990, c. S22; The Legislation Act,
SO 2006, c.21, Sch F; Verdan v Toronto Dominion Bank [1996] SCJ 50,
Ordan Estate v Grail [1998] 3 SCR 437; Canada (Minister of Citizenship
and Immigration) v Vavilov, 2019 SCC 65 (CanLII); Dixon v The Crown
in Right of Ontario, (Solicitor General), 2020 CanLII 74279 (ON PSGB).
Analysis and Conclusion
[18] There is no dispute over the facts related to the timeliness of this
Complaint, but deep division between the parties as to the legal
consequences flowing from them. Mr. Barnwell’s submits that the Board
look to the substance of the exchanges of correspondence between
himself and Counsel for the Employer, Mr. Dailleboust, and not simply to
its form to conclude that the timeliness provisions of the Regulation have
been met.
[19] Mr. Barnwell would have the correspondence between himself and Mr.
Dailleboust have the effect that the latter was acting throughout as a
delegate of the Deputy Minister for all purposes of the Regulation. Mr.
Dailleboust denies that this is so, and points out that the September 15,
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2021 correspondence from Mr. Barnwell was, in any event, addressed not
to him but to Ms. Nassanga-Sessanga, and forwarded on to Ms. Calitri-
Bellus both senior managers at the TSDC. Nor does that correspondence
purport to be “notice” of proposal to file a complaint.
[20] The September 15th correspondence reads in relevant part:
I am really saddened at this development. Truly this is a travesty.
Frankly, I am in shock that after recalling the manner in which this
interview went and the sense that the questioners gave the
impression that the conduct of Sgt Thomas was appropriate in the
circumstances. How then can a dismissal be justified following that
meeting? Truly, this is a miscarriage of justice and should be
investigated.
…
Surprisingly, this has affected me more than any case in which I
have been involved as it is so crystal clear that this termination is
contrived, unfair and is reprisal in purpose and nature. It is rather
difficult to ignore as it is downright unjust and reflects the
underbelly of a system which
has no interest in doing the right thing.
Mr. Thomas does not have the fortitude to deal with this matter
going forward. I therefore request on his behalf and as his lawyer,
that you forward to me all documents requiring his signature and
whatever else he must do to deal with this rather disheartening
and shocking development.
[21] Viewed most generously, this correspondence could be said to be notice
of the intention on the part of Thomas to challenge his dismissal. But can
it be said to be notice of proposal to file a complaint before the Board
within the meaning of subsection 8(1).1? That section stipulates:
8.(1) A person who proposes to file a complaint shall give notice
of the proposal to the following person or entity:
1. A complainant who, at the material time, worked in a
Ministry shall give the notice to his or her deputy minister.
Here, notice has been given to two senior managers at the TSDC and
even accepting that it was forwarded on to Mr. Dailleboust, he was
acting throughout as Counsel to the Ministry, not as a delegate of the
Deputy Minister.
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[22] The Board has held consistently that notice of a proposal to file a
complaint must be given to the Deputy Minister. Notice to a Ministry
manager does not suffice. In Ashdown et al, supra, the Board noted that
subsection 8(1).1 of the Regulation:
…requires that notice of proposal to file a complaint be given to
the appropriate Deputy Minister. It is not sufficient that
information be relayed to an Associate Deputy Minister via another
manager. This notice of proposal to file a complaint is the first
formal step leading to proceedings before the Board. It is not
merely an internal communication between employer and
employee. [at para. 20].
That Mr. Barnwell was or ought to have been aware that more formal
notice was required, can be deduced from his request “that you forward
to me all documents requiring his signature and whatever else he must
do to deal with this rather disheartening and shocking development.”
Moreover, such formal notice of proposal to file a complaint was in fact
given by Mr. Thomas in his extensive correspondence to Deputy Minister
Ellis dated November 1, 2021, but received on September 30, 2021.
[23] The provisions of subsection 8(4).1 of the Regulation stipulate:
8(4) The notice must be given within the following period:
1. For a complaint about dismissal for cause, within 14 days
after the complainant receives notice of the dismissal.
There is no dispute that Mr. Thomas’s notice of proposal to file a
complaint was filed fifteen (15) days after he received notice of the
dismissal — one day late. Counsel for Mr. Thomas argues on several
grounds that the Board ought nevertheless to take jurisdiction and
entertain this complaint. First, given his past experiences with
management at the TSDC, Thomas wished to make sure that he
personally write to the Deputy Minister. His September 30th notice
offered substance about the concerns regarding the termination and
should be seen as an addendum to his Counsel’s previous notice of
September 15th. Moreover, Thomas sincerely believed that he was on
time.
[24] Counsel cites the Dixon case supra as an example of the Board taking a
modern approach to interpretation of the Regulation as laid down by the
Supreme Court of Canada, most recently in Vavilov supra. Yet here,
rather than subscribe to an interpretation which satisfies the remedial
objective of the Act and the Regulation — namely to offer a forum of relief
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for non-unionized employees to have their grievances heard — the
Employer seeks to deny the employee such access on technical grounds.
[25] Counsel points out that in Dixon supra, the Board commented:
[43] This case, and a companion one, being released at the same
time, Beach and The Crown in Right of Ontario (Ministry of the
Solicitor General) are cases that illustrate the confusing wording
and difficulty of application of the wording of the timeliness
provisions of the present regulation. The time lines are written in
complicated language, with a dispute resolution period of variable
length, which can make it difficult to know when it is too late, or
even too early, to forward a complaint to the PSGB. This, together
with the lack of legislative provision for the extension of time lines
in appropriate cases, can lead to unnecessary frustration of parties
seeking to solve serious workplace problems, leaving a problem
unaddressed, to the detriment of the morale of all concerned. The
lack of “user-friendliness” leads to the extensive use of time and
resources, including those of the parties and the Board’s
administrative staff and adjudicators, in explaining and dealing
with technical objections which might be better used for other
purposes, including solving the underlying problem that gave rise
to the complaint.
Yet, in the following paragraph the Board noted:
[44] The Board has nonetheless applied the regulation’s
wording consistently in light of the mandatory time lines, in
cases where the facts were clear that a breach had occurred.
As discussed above, that is not the case here.
[26] The cases obliquely hinted at in Dixon, in which the Board has stressed
both the mandatory nature of the timelines found in the Regulation and
the lack of grant to it of power to extend them, are myriad. For example,
the Board noted in Barnes v Ontario (MCSCS), 2017 CanLII 25427:
[8] The Board has previously determined that this 14-day time
limit for providing a Notice of proposal to file a complaint is
mandatory and that the Board has no discretion to relieve against
the time limit. A failure to adhere to the time limit deprives the
Board of jurisdiction to entertain the complaint. See the Board’s
decision in St. Amant v Ontario (Ministry of Community Safety and
Correctional Services), 2013 CanLII 4673 (ON PSGB) and
paragraph 28 of Bourgeault v Ontario (Ministry of Community
Safety and Correctional Services), 2013 CanLII 84294 (ON PSGB).
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And more recently, to the same effect, see the decision of the Board in
Bazger v Ontario, 2021 CanLII 71621 (ON PSGB). Here, the underlying
facts are clear, and there is no basis to depart from the consistent Board
jurisprudence on the mandatory nature of the timelines and lack of
discretion on the part of the Board to extend them.
[27] For the foregoing reasons, the Board concludes that it has no jurisdiction
to entertain the within Complaint. This complaint is dismissed.
Dated at Toronto, Ontario this 17th day of February, 2022
“Thomas Kuttner”
__________________________
Thomas Kuttner, QC, Vice-Chair