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HomeMy WebLinkAboutUnion 10-02-23 IN THE MATTER OF AN ARBITRATION Between FANSHAWE COLLEGE (the "Employer") and ONTARIO PUBLIC SERVICE EMPLOYEES UNION (Local 110) (the "Union") REGARDING STAFFING LEVELS IN THE SCHOOL OF DESIGN GRAPHIC DESIGN PROGRAM ARTICLE 2 - STAFFING (GRIEVANCE NO. 2004-0010-0017) BOARD OF ARBITRATION: PAMELA COOPER PIC HER CARLA ZABEK SHERRIL MURRAY CHAIR EMPLOYER NOMINEE UNION NOMINEE APPEARANCES FOR THE COLLEGE: Robert Atkinson -Counsel Sheila Wilson -Employee Relations Manager Dr. Terry Boyd -Dean, Fac. of Arts, Media and Design APPEARANCES FOR THE UNION: Tim Hannigan -Counsel Daryl Bedford -Chief Steward Gary Fordyce -Past Chief Steward Paddy Musson -Union President Hearings were held in London, Ontario on March 3, 2005; February 15 and 16, June 20, December 6, 2007; April 8 and 9, September 11 and 12, October 22 and 23,2008 and January 22, April 29 and 30, May 1, September 18, September 25 and October 13, 2009. AWARD The Union filed a grievance dated April 13, 2004 asserting that the College has acted in breach of article 2.02 of the collective agreement by allegedly failing to give preference to regular full-time positions in the College's Art and Design Division, the name of which has been revised, most recently, to the "School of Design", which is part of the Faculty of Arts, Media and Design. The School of Design includes approximately 10 different programs, such as Graphic Design, Horticulture Technician, Fashion Merchandising, Landscape Design and numerous others. The parties have agreed to focus the issues by dividing the grievance according to the various programs involved. This aspect of the grievance concerns the Graphic Design Program. Issues and positions were modified as the hearing of this segment of the grievance progressed. The Union asserts that as of the fall of 2004, the College had breached article 2.02 by failing to give preference to the designation of regular full-time positions in the Graphic Design Program. More specifically, the Union maintains that the College breached article 2.02 by having failed to post and fill one, and arguably two, full- time positions by the fall of 2004, but, at the latest, by the fall of 2005. The Union seeks a declaration of breach, a direction for the posting and filling of one, jf not two, regular full-time positions and compensation for Union dues owing, with interest. 1 The Union's initial position was that, as of the fall of 2004, the College should have filled four full-time positions in the Graphic Design Program. However, by the fall of 2005, the College had posted and filled two full-time positions. Through that process, Mr. Tim Handelman and Ms. Lee-Ann Powley became regular full~time teachers. Up to that point, they both had been teaching in the Graphic Design Program in either a partial-load or part-time capacity. In response to the College's increase in its full-time positions, the Union reduced its claim from four full-time positions to two. Article 2.02 of the collective agreement provides as follows: The College will give preference to the designation of full-time positions as regular rather than partial-load teaching positions, as defined in Article 26, Partial-Load Employees, subject to such operational requirements as the quality of the programs, attainment of the program objectives, the need for special qualifications and the market acceptability of the programs to employers, students, and the community. A primary area of disagreement is the College's regular use of non-full-time teachers to deliver advanced level courses in the third and final year of the Graphic Design Program. The College maintains that its use of non-full-time teachers to provide these advanced courses is necessitated by its operational requirements. More particularly, the College contends that the use of non-full-time teachers is vital to maintaining the quality of the Graphic Design Program, to attaining the Program's objectives, to meeting the need for specialized skills not sufficiently available among its full-time professors and to promoting the credibility and market acceptability of the 2 Program in the eyes of both its students and the industry to which the students turn for employment following graduation. The parties agree that the initial onus lies with the Union to establish, on a prima facie basis, a "Body-of-Work" taught by non-full-time teachers sufficient to support one or more full-time positions. Once such a Body"of-Work has been established, the parties further agree that the evidentiary burden of proof shifts to the College to demonstrate that, notwithstanding the Body-of-Work, operational requirements within the meaning of article 2.02 existed to justify the assignment of some or all of the work to non-full-time teachers. The parties further have agreed to confine the Board's inquiry to a two year period commencing with the fall semester of 2004 and ending with the completion of the fall semester of 2006. It is from the evidence of the work assignments to non-full-time teachers during this two year period that the parties will make their respective submissions regarding the College's alleged breach of article 2.02. Testimony in this matter was given on behalf of the College by Dr. Terry Boyd, who has been the Dean of the Faculty of Arts, Media and Design since at least 2004. Dr. Boyd stated that the Faculty includes three Schools, one of which is the School of Design, which delivers the Graphic Design Program under review. While continuing in his role as Dean of the Faculty, Dr. Boyd became the Acting Chair of the School of 3 Design in April of 2004, following the retirement of Chair Frank Rogers. Dr. Boyd remained Acting Chair until the fall of 2006 when Ms. Angela Bourne, from the Interior Decorating Program, was hired to replace Mr. Rogers. Ms. Bourne vacated the position of Chair prior to the fall of 2008, at which point Dr. Boyd, once again, assumed the role of Acting Chair of the School of Design, pending the appointment of Ms. Bourne's replacement. On behalf of the Union, evidence was presented by Mr. Daryl Bedford, the chief steward of Local 110 since September of 2008, and by Ms. Paddy Musson who has been the President of the Faculty Union since 1984. Ms. Musson has been a professor of sociology since 1976. She testified, primarily, to studies in which she was involved respecting projections for staffing requirements at Fanshawe College for years which included the period in issue in this arbitration. The Board is satisfied that staffing predictions, while perhaps helpful to the parties in multiple ways, do not assist the Board in determining whether in this particular grievance the College engaged in a breach of article 2.02. Mr. Bedford has a background in computer science and web applications. He has been a full-time professor in the School of Information Technology in the Faculty of Business since August of 2002. Within the School of IT, he has taught design courses. He has never, however, taught in the Graphic Design Program. Both Mr. Bedford and Dr. Boyd gave general evidence about the Graphic Design Program which was largely 4 consistent. In addition, Mr. Bedford gave detailed evidence respecting calculations involved in the creation of the SWFs (Standard Workload Forms) for full-time teachers, which was not the subject of dispute by the College. Mr. Bedford further put together the Union's alleged full-time positions, particularly, the Union's ultimate course listings for "Position #1" and "Position #4", which the Union alleges reasonably form full-time positions and demonstrate the College's breach of article 2.02. Mr. Bedford assembled these course combinations for Position #1 and Position #4 on the basis of his reading of the SWFs of full-time professors and the course outlines for the courses taught by non-fullNtime teachers. He was also mindful of the skill sets required to teach courses in the various subject areas in the Graphic Design Program. Mr. Bedford, in other words, testified to the non-full-time Body-of-Work that the Union was putting fOlWard on a prima facie basis to assert the existence of non-full-time work that would support the creation of two full-time positions and its allegation of a breach of article 2.02 by the College. Mr. Bedford did not, however, testify to the operational requirements brought fOlWard by Dr, Boyd in support of the College's use of non-full-time teachers. Mr. Bedford acknowledged that given that he is not a member of the Faculty of Arts, Media and Design and given that he has never been part of the Graphic Design Program, he does not have knowledge of the operational constraints that may have determined the actual staffing decisions made for the various course assignments in question. Although 5 he was mindful of the operational requirement references in article 2.02, he acknowledged that he did not take into account operational factors in putting together his alleged full-time positions. Rather, he looked at the non-full-time hours taught in the Program I the skill sets involved and ultimately grouped them into two alleged full-time positions, Position #1 and Position #4. A. BACKGROUND REGARDING THE GRAPHIC DESIGN PROGRAM: The structure of the Graphic Design Program has a bearing on the resolution of the grievance. The Graphic Design Program is a three year, advanced diploma program. The year is divided into three semesters: fall, winter and summer. The students attend two semesters each year followed by one semester off. There are two annual intakes or starts to the Program, one in the fall and one in the winter. Year 1 of the three year Program consists of two semesters referred to as level 1 and level 2, respectively. Levels 1 and 2 cover introductory courses primarily focused on the four basic subject areas of the Program. The parties described these four subject areas as "Streams": Stream # 1 is Design; Stream #2 is Illustration; Stream #3 is Print Production and Stream #4 the Board has designated for Interactive Design. The second year of the Program, levels 3 and 4, offers courses that teach intermediate skills primarily in the four Streams. The two semesters of the third and final 6 year of the Program, levels 5 and 6, respectively, provide students with advanced and mastering skills in these subject areas as well as two classes called Digital Master Class 1 and 2. All students take all of the courses presented throughout the three years. It is a dispute over the course assignments to non-full-time teachers in the third year of the Program that lies at the heart of this grievance. The organization of the Program into a scheme of two intakes per year, one in the fall and one in the winter, impacts the scheduling of both full-time and non-full-time teachers. There is an overlap in the course offerings from the two intakes which occurs in the winter semester, and the winter semester only. The parties refer to this overlap as "the Winter Spike". Because the fall-intake Program takes the summer off, the course load of only the winter-intake Program is taught in the summer. Because the winter- intake Program takes the fall off, it is only the course load of the fall-intake Program that is delivered in the fall. However, in the winter semester, both the fall-intake Program and the winter-intake Program run concurrently. The result is that in the winter semester, the course offering is virtually double that of the other two semesters. According to Dr. Boyd, it regularly includes an increase of 63 teaching contact hours (TCHs) over those delivered in the fall and summer semesters. Although the College may cover the substantial majority of summer and fall semester courses with full-time teachers, that naturally becomes more difficult in the winter semester given the virtual doubling of the course load. The relevant impact of the 7 Winter Spike is that the College's need for non-full-time teachers rises in direct proportion to the number of course offerings that extend beyond the teaching capacity of the full-time professors. The College maintains that if it hired full-time teachers to match the course load of the Winter Spike it would find itself in the untenable position of being forced to repeatedly layoff teachers for the summer and fall semesters. Accordingly, the College's basic approach is to employ the number of full-time professors generally required to deliver the courses offered in the summer and fall semesters and to draw on non-full-time teachers to meet the shortfall in full-time teaching capacity for the Winter Spike. The Union does not particularly dispute the College's use of non-full-time teachers to meet the increased demands of the Winter Spike. B. THE BODY..OF..WORK: As set out above, the Union's initial onus en route to establishing a breach under article 2.02 is to set forth a Body-of-Work taught by non-full-time teachers which, on a prima facie basis, demonstrates that there is sufficient non-full-time work to support the addition of one or more regular full-time positions. Once such a prima facie Body-of- Work has been confirmed, the onus shifts to the College to demonstrate that some or all of the non-full-time hours in the prima facie Body-of-Work were necessitated by "operational requirements". If the College verifies that operational requirements justified some or all of the non-full-time hours, those hours would be removed from the Union's preliminary or prima facie Body-of-Work for the calculation of whether, in the final analysis, the Union has put forth a non-full-time Body-of-Work sufficient to establish a 8 breach of article 2.02, i.e. sufficient to support the designation of one or more regular full-time positions. The appropriate scope of the Body-of-Work that may be relied on by the Union to establish its prima facie case is impacted by a number of diverse factors including, for example, (1) the length of time over which the Body-of-Work must extend, (2) the Winter Spike (as referred to above), (3) the % semester nature of vacation coverage, (4) the phenomenon of the "double cohort" between approximately 2003 and 2006, (5) the question of whether the TCHs (teaching contact hours) being covered by non-full-time teachers belong in the Body-of-Work given their nature as either "temporary" or "permanent" (an issue that presents itself in this matter through Coordinator duties and absences on L TO), as well as (6) the category of the non-full-time person who has been assigned the TCHs, i.e. whether the person is part-time instead of partial-load. An appreciation of these various factors provides necessary context for the determination of this aspect of the grievance. 1. LENGTH OF TIME OVER WHICH THE BODY~OF~WORK MUST EXTEND: The parties agree that a full-time position cannot be carved out of the non-full- time workload in a single semester. It is undisputed, in other words, that even if the Union establishes that for a single semester there was a Body-of-Work that contained the level of TCHs for a full-time teacher, approximately 14 in this case, that would be insufficient evidence, standing on its own, for the Union to meet its prima facie case. 9 The parties agree that to be of probative value, the non-full-time Body-of-Work must be ongoing or continuous. The parties disagree, however, as to the length of time required to establish an ongoing or continuous Body-of-Work. The Union asserts that one year is enough, pointing, by analogy, to the situation relating to sessional teachers, although sessional teachers are not used in the Graphic Design Program. Article 2.03C of the collective agreement provides that the position of a sessional teacher, which may be assigned the load of a regular full-time teacher, will be designated as a regular full-time position if the College continues the sessional teacher's full-time position beyond "one full academic year". The College, on the other hand, maintains that for an alleged Body-of-Work taught by non-full-time teachers to be supportive of a full-time position for the purposes of article 2.02, it must extend over a two year period, at least. 2. THE WINTER SPIKE: The existence of the Winter Spike, as explained above, becomes relevant to an assessment of the overall Body-of-Work that the Union must demonstrate to establish a breach of article 2.02. What is the probative value of an increase in TCHs (teaching contact hours) assigned to non-full-time teachers in the Winter Spike? Put differently, if the Body-of-Work in the summer and fall semesters falls below the TCHs that are normally carried by a full-time teacher, does it assist the Union to show a higher average of TCHs in the winter semester? The Board is satisfied that it does not. When 10 an essential feature of the Body-of-Work is that it be continuous or ongoing for at least a year, as acknowledged by the Union, a single semester of a non-full-time Body-of-Work of a magnitude, at least, that is typically carried by a full-time teacher would be insufficient, in and of itself, to establish a probative non-full-time Body-of-Work for the purposes of article 2.02. Accordingly, in the instant matter, little turns on an increased level of TCHs taught by non-full-time teachers during the Winter Spike if it is unrepresentative of the continuing workload in the summer and fall semesters. For the Union to establish a persuasive non-full-time Body-of-Work that would justify a full-time position in the instant situation, the primary focus must be on the fall and summer semesters. It follows, therefore, that when final calculations are made respecting the sufficiency of the magnitude of the non-full-time Body-of-Work put forward by the Union (which is done in Section 0, below), minimal probative weight can be placed on the non-full-time workload in the winter semesters in 2005 and 2006. Instead, it is primarily the level of the non-full-time TCHs in the summer and fall semesters that will establish whether there is a continuous Body-of-Work supportive of one or more full-time positions in the Graphic Design Program. 3. VACATION COVERAGE: A further relevant feature impacting the calculation of the volume of the Body-of- Work involves recognition of the general nature of vacation coverage. Typically, a full- 11 time teacher is allotted 7 weeks off from teaching each year and most all of the faculty take that time off in the summer semester. In recognition of this practice, the 14 week summer semester is split into two 7 week segments: May and June, on the one hand, and July and August, on the other. When a full-time teacher takes a half semester off for vacation, another teacher, be it full-time or non-full-time, is assigned to cover the TCHs for that half of the semester. Accordingly, when non-full-time teachers are assigned to cover vacation in a particular semester, that coverage is typically for % the semester only, not the full semester, unless otherwise stipulated. Accordingly, in the final calculations of the magnitude of the non-full-time Body-of-Work in Section D, below, it is understood, in the ordinary course, that non-full-time hours attributable to vacation coverage are representative of only % the semester and do not accurately reflect the level of non-full-time teaching hours throughout the full semester. 4. THE DOUBLE COHORT: Another factor that impacted the Body-of-Work during the relevant period was the "double cohort", which resulted in two high school classes graduating simultaneously in the spring of 2003 and entering the University and College system in the fall of 2003. The parties agree that the double cohort was responsible for an inflation in the normal course load in the Graphic Design Program over the ensuing three years. The parties attempted to remove from the evidence the inflationary impact of the double cohort, although they could not do so entirely. The evidence reveals that the inflationary effect of the double cohort had fully worked its way through the system by the fall of 2006. Dr. 12 Boyd stated without contradiction that the scheduling of the Graphic Design Program was "back to normal" in fall of 2006, the last semester in the stipulated relevant period. 5. THE NATURE OF THE TCHs (TEACHING CONTACT HOURS) BEING REPLACED - WHETHER THEY ARE "TEMPORARyn OR "PERMANENT" - COORDINATOR DUTIES AND LONG TERM DISABILITY: A further element influencing the appropriate composition of the Body-of-Work is the nature of the full-time TCHs that have been assigned to non-full-time teachers. In the instant matter, this issue focuses particularly on non-full-time replacement for reduced full-time capacity due to a full-time professor's exercise of Co-ordinator duties or absences on LTD. The parties agree that the Body-of-Work that may be relied upon by the Union for the purposes of article 2.02 does not include just any hours taught by non-full-time teachers in a given term. The parties agree that the coverage of certain types of TCHs by non-full-time teachers is legitimate and consistent with the College's obligation under article 2.02. They agree that these TCHs would not be appropriately included in the non-full-time Body-of-Work available to the Union to assert a breach of article 2.02. 13 The College typically turns to either partial-load or part-time teachers to fill gaps in course load coverage that remain outstanding after full-time teachers have been assigned to capacity following the application of workload rules and SWF calculations. Shortfalls in the capacity of full-time teachers to cover their normal course load in the Graphic Design Program may arise when teachers become temporarily unavailable to carry out their full teaching loads. For example, the TCHs of full-time teachers may be reduced if they are seconded for a semester to another program or if they have been temporarily allotted time away from teaching for such matters as curriculum development, professional development, new course preparation, teaching circles or the like. In the ordinary course, the Union does not suggest that gaps or pockets of TCHs that are created by such temporary or short term circumstances would appropriately form part of a Body-of-Work upon which the Union could rely to assert the existence of an ongoing full-time position that should be created by the College in compliance with article 2.02. The Union does argue, however, that there are other gaps or reductions in full. time capacity leading to non-full-time coverage that are sufficiently upermanent" or "ongoing" that they should be included in the Body-of-Work. In the context of the Graphic Design Program, the Union maintains that in appropriate circumstances shortfalls in full-time teaching capacity resulting from either the performance of Coordinator duties or absences on L TO, among others, should be included in the Body- of-Work. 14 Looking first to the situation involving Coordinators, Mr. Robert Chilvers, a full- time teacher in the Graphic Design Program, was the Coordinator of the Program throughout the relevant period. During that time, he was assigned two fewer TCHs (teaching contact hours) per semester in recognition of the demands of his Coordinator obligations. Because of the ongoing nature of the Coordinator assignment, the Union maintains that those two hours each semester should be included in the Body-of-Work available to the Union. The College disagrees. Having regard to the determination of other aspects of this matter, set out below, the Board is satisfied that it is unnecessary to resolve the issue respecting the Coordinator hours in the context of the Graphic Design Program. For the purpose of the calculations, the two TCHs that were taught by non-full-time teachers each semester to replace the reduction in Mr. Chilver's TCHs in light of his performance of Coordinator duties have been left in the Union's Body-of- Work. Another situation of disagreement lies with Long Term Disability leave. At what point, if at all, should the replacement through a non-full-time teacher of the TCHs of a full-time teacher on L TO leave become part of the non-full-time Body-of-Work available to the Union in an article 2.02 grievance? With respect to the full-time professor, Ms. Jeannie McDonnell, the parties agree on the following: that she was on STD (short term disability) for the fall of 2004; that in the winter of 2005, she was on L TO for 50% of her time and carried a 50% workload; that she took vacation for % of the summer of 2005; 15 and that she went on L TO full-time commencing in the fall of 2005. She has remained on full L TO since. As indicated above, the parties have confined the Board's inquiry in this grievance to the fall of 2004 through the fall of 2006. The Union does not suggest that Ms. McDonnell's absence on STD for the fall of 2004 was a sufficiently continuous absence to render it appropriate for inclusion in the Body-of-Work that would be available to the Union. Moreover, since she was simultaneously carrying out a 50% teaching load in the winter of 2005, Ms. McDonnell's 50% absence on L TO that semester was not sufficiently permanent to place those L TO replacement hours into the Union's alleged Body-of-Work. The Board is further satisfied that replacement TCHs occurring in the first and second semesters Ms. McDonnell went off on full-time L TO, i.e. the fall of 2005 and the winter of 2005, would not be appropriate for inclusion in the Body-of-Work. In the absence of evidence to the contrary, during those two semesters, her absences were still sufficiently "temporary" because the possibility of her returning to work was still sufficiently realistic. Subsequent to the Winter of 2006, i.e. in the summer and fall semesters of 2006, no partial~load or part-time teachers were brought in to cover hours related to hours Ms. McDonnell would have taught but for her absence on LTD. 16 Accordingly, although it would appear appropriate that at some point the hours relating to an ongoing absence on L TO should be included in the Body-of-Work available to the Union for the making of its prima facie case under article 2.02, that point was not reached by Ms. McDonnell between the fall of 2004 through the winter of 2006, after which her hours were not replaced by the use of either partial-load or part-time teachers. In the result, the Board has determined that L TO replacement hours for Ms. McDonnell performed by partial-load or part-time employees during the relevant period do not appropriately fall into the Body-of-Work available to the Union and should therefore be removed. The calculation for that adjustment is made in Section 0, below 6. ASSIGNMENTS TO TEACHERS WORKING IN A PART-TIME CAPACITY: Finally, the parties disagree on whether in the context of this grievance, non-full- time hours assigned to teachers working in a part-time capacity belong in the Body-of- Work available to the Union for the establishment of its prima facie case. In maintaining that none of the part-time hours should be included in the Body-of-Work, the College emphasizes that the preference for regular full-time positions stipulated in article 2.02 is a preference expressly stated to be over partial-load teaching positions. Article 2.02 does not contain a preference over part-time teaching positions. Pursuant to article 26, referred to in article 2.02, the definition of a partial-load teacher, who is included in the bargaining unit, is one who teaches "more than six and up to and including 12 hours per week on a regular basis." In contrast, part-time 17 teachers, who are not included in the bargaining unit, are stated in NOTE A of article 1.01 to be "persons who teach six hours per week or less." In its Preliminary Award in this matter dated July 29, 2005, the Board of Arbitration came to the following conclusion respecting the inclusion of part-time hours in the Body-of-Work that may be used by the Union to discharge its initial burden of establishing a prima facie case of sufficient ongoing work to support the designation of a regular fulHime position. At pp. 34-36 of its determination, the Board stated the following: The provisions of the agreement, when read as a whole, reveal the intention of the parties that the part-time employees, who are outside the bargaining unit, are at the low end of the hierarchy. While the part-time teachers are not in the bargaining unit, through the various terms of the collective agreement, the parties both have recognized the importance of their use in the staffing scheme established in the agreement and have ensured that their use will be in coordination with full-time, partial-load and sessional teachers, and not in isolation from or in conflict with, them. Given the express protection provided within the collective agreement for the preservation of full time positions by placing express limits, subject to operational requirements, on the College's use of partial load and sessional employees, this Board cannot adopt the position of the College that the parties intended that full time positions would have no protection from the establishment of part-time positions which are excluded from the bargaining unit. Canadian arbitral jurisprudence has long recognized that in the operation of a collective agreement, effect must be given to the scheme of job classifications provided within it. It is well established that having agreed to the performance of certain work by employees in a bargaining unit, it is not open to an employer to undermine that obliaation by assigninQ the same work outside the bargaining unit in a manner that 18 conflicts with staffing priorities given to the members of the bargainina unit. Accordingly, given the staffing priorities set out in article 2, in particular, as situated in the collective agreement as a whole, and given the parties' arrangement for the ongoing visibility of part-time hours through the various provisions of the agreement, as discussed above, this Board is satisfied that part-time hours may be relied upon by the Union and considered by a board of arbitration in an article 2 grievance where the Union can establish a prima facie case that the College has assigned hours to part-time positions in a manner that either intentionally or unintentionally functions to undermine the staffing scheme set out in the collective agreement and/or erode the barqaininq unit and/or circumvent the collective agreement. In such circumstances, the hours of part-time positions become available to the Union as part of the "Body of Work" from which the Union may argue a breach of the article 2 preference for regular full-time over partial-load or sessional teachers, subject to operational requirements. In seeking to demonstrate a prima facie case respecting an alleged misuse of part-time hours, the Union may look to and rely on the full "Body of Work". While such inappropriate part-time assignments would be rare, if they would occur at all, it is the conclusion of the Board that the staffing scheme agreed to by the parties in the collective agreement provides for an ongoing protection against the potential for the abuse of part-time positions by ensuring the ongoing visibility of the part-time hours and by ensuring that an impenetrable wall is not placed around part- time hours. The importance of avoiding the wall around part- time hours is underscored by the College's assertion that its use of part-time teachers is entirely unregulated by article 2 and, thus, that it may create as many part-time positions as it wants without recourse by the Union under article 2. [emphasis added] Having regard to the principles set out above, the Board will include the part-time hours in the Body-of-Work available for the Union to meet its prima facie case if, on a 19 prima facie basis, it is demonstrated that their use in the College's scheduling "either intentionally or unintentionally [functioned] to undermine the staffing scheme set out in the collective agreement and/or erode the bargaining unit and/or circumvent the collective agreement." Otherwise, the part-time hours will not be so included. However, even if a prima facie case of inappropriate use of part-time hours is established for the purposes of the Union discharging its initial onus, the alleged inappropriate use would be negated if, with the shifting of the burden to the College, the College is able to demonstrate that the part-time hours were assigned in furtherance of "operational requirements" as delineated in article 2.02. Part-time hours assigned in fulfillment of operational requirements would not be deemed to have been inappropriately assigned, i.e. they would not be found, ultimately, to "undermine the staffing scheme set out in the collective agreement and/or erode the bargaining unit and/or circumvent the collective agreement." Accordingly, even if, prima facie, it might appear that the assignment of part-time hours is inappropriately undermining the staffing scheme, eroding the bargaining unit or circumventing the collective agreement, such that they would appropriately be placed in the Body-of-Work available to the Union to make out its prima facie case of a breach of article 2,02, those part-time hours would be removed from the Body-of-Work if, with the shifted evidentiary burden, the College establishes that the part-time hours were assigned in furtherance of its operational requirements. 20 In the end, in the instant situation, the content or magnitude of the ultimate non- full-time Body-of-Work upon which the Union may rely to assert its alleged breach of article 2.02 depends on the extent to which, if any, the College is able to justify its use of non-full-time hours through its operational requirements. The College maintains that the assignment of most of the part-time hours in dispute was in fulfillment of its operational requirements and, accordingly, would not appropriately be included in the Body-of-Work even if, prima facie} they seemed to be undermining the staffing scheme, eroding the bargaining unit or circumventing the collective agreement. Accordingly, in the interest of expedience, the Board will assume, without finding, that the part-time hours were appropriately included in the Body-of-Work available to the Union for the purposes of demonstrating a prima facie case of alleged breach of article 2.02. 7. CONCLUSION REGARDING THE BODY-OF-WORK: Having regard to the foregoing, the Board is prepared to find that the Union has established on a prima facie basis a non-full-time Body-of-Work of a level sufficient to justify the creation of a full-time position. On that ground, we find that the evidentiary onus must now shift to the College to demonstrate that a sufficient portion of this Body- of-Work was justified by its operational requirements in order to negate a breach of article 2.02. 21 C. OPERATIONAL REQUIREMENTS: 1. GENERAL CONSIDERATIONS: A primary area of disagreement between the parties in the Graphic Design Program is the College's contention that operational requirements necessitated its regular and ongoing assignment of non-full-time teachers to third year advanced level 5 and 6 courses delivered in the various Graphic Design subject areas of Design, Illustration, Print Production, Interactive Design and Digital Master Class. As Acting Chair of the School of Design, Dr. Boyd was responsible for hiring and scheduling for the Graphic Design Program at the relevant time. Given his duties and responsibilities as Acting Chair and given his overarching position as Dean of the Faculty of Arts, Media and Design to which the School of Design belongs, Dr. Boyd is uniquely placed to assess and testify to the operational needs of the Graphic Design Program. His evidence was consistent, clear and straightforward and was not shaken on cross-examination. Moreover, no evidence was brought which undermined or contradicted his evidence of the Program's operational requirements. To explain why operational requirements created a necessity for the College to regularly bring in, on a part-time or partial-load basis, highly skilled professionals who work full-time in the graphic design industry, Dr. Boyd testified to the impact of numerous attributes of the Graphic Design Program that combined to create this need. 22 He emphasized, primarily, that it is a non co-op Program, that the technology and software underpinning work in graphic design changes at a rapid rate, and that the expertise required to teach the advanced level 5 and 6 courses is so specialized that the College cannot fulfill its teaching requirements in the third year of its Program by using only its full-time teachers. a) The Non Co-op Nature of the Graphic Desiqn Program: Dr. Boyd testified that F anshawe College is unable to offer its students a co-op opportunity as an integral part of its Graphic Design Program. There are no co-op semesters where the students are placed with industry experts to enable them to gain on-the-job experience with highly skilled professionals who are working full-time in the field. Dr. Boyd explained that London Ontario, where Fanshawe College is located, is too small to support student co-op placements in the graphic design industry. The difficulty for Fanshawe College, as Dr. Boyd emphasized, is that Fanshawe's Graphic Design Program competes vigorously with other similar programs in Ontario that do offer the co-op programs and/or internships that are generally highly valued by both students and the industry. To compensate for this deficit, Dr. Boyd testified, Fanshawe College has structured the third year of its Program to simulate for students, as closely as possible, the actual experience of working in a graphic designer's enterprise, but doing so on-site, at Fanshawe College. To this end, Dr. Boyd stated, the College has developed a Digital Master Class in the third year which is taught exclusively by a highly skilled expert who 23 runs his own graphic design shop. In addition, in respect of its other third year courses, the Program supplements the full-time teaching of the level 5 and 6 courses by regularly drawing on experts working full-time in the industry to teach these courses as well. Dr. Boyd emphasized that bringing in experts who are working full-time in the industry to teach the advanced level 5 and 6 courses on a partial-load or part-time basis is vital for the Program's credibility in the eyes of both the students and the industry that will hire them. According to Dr. Boyd, the College's regular use of experts from the field ensures that upon graduation students are fully up to date with both industry standards and the latest technology, a standard of achievement, he maintained, that is essential to assuring the quality of the Program and its marketability. b) The Impact of Rapidly ChanQinQ Technology: Dr. Boyd further observed that the College's use of industry experts in the third year of the Program is required by the reality that the technology in the field of graphic design is under constant revision and improvement. He stated that for the quality and credibility of the Program to be sustained, the courses at the third year level have to be taught by teachers who are fully on top of the ever-changing software and other technology which form an integral part of work in graphic design. Both Dr. Boyd and Mr. Bedford agreed that full-time professors regularly need to update themselves to stay abreast of the constant changes in the software packages. Dr. Boyd commented, however, that it is the industry experts who are the ones who have optimal knowledge of 24 the technological changes in the industry because they are the ones on the "front lines" performing the work for clients. c) The Necessity for Specialized Skills: Dr. Boyd stated, in addition, that the Program's need to tap non-full-time teachers who are full-time professionals in the industry is grounded in the highly specialized nature of its third year courses and the challenge of finding people who are sufficiently skilled in the various subject areas of the Program to teach at the advanced levels. Dr. Boyd testified that the Graphic Design Program does not have enough full-time teachers who are sufficiently expert or skilled in the respective areas covered by the advanced level courses to ensure proper delivery of the Program at the level of quality needed to protect the Program's credibility and marketability. For this reason, the College regularly supplements the delivery of level 5 and 6 courses by full-time professors with non-full- time industry experts when the appropriately skilled full-time professors are unavailable to teach the particular level 5 and 6 courses in question. 2. DIGITAL MASTER CLASS 1 (GRAF 5015), LEVEL 5 and DIGITAL MASTER CLASS 2 (GRAF 5020). LEVEL 6: We turn first to assess the College's use of a non-full-time person to deliver the third year level 5 and 6 courses of Digital Master Class 1 and 2. According to Dr. Boyd, these are the two primary courses in the Graphic Design Program that are set up to achieve the Program's goal of simulating for students the experience of working in an 2S actual graphic design workshop under the instruction of a fullwtime professional who, by working full-time in the field and servicing clients, is fully up to date with industry practices and standards. Accordingly, these two courses are taught exclusively by an industry expert rather than a full-time member of the faculty. Dr. Boyd noted that the term "master class" is a standard phrase understood in the industry to indicate that the class is taught by an expert working in the industry. Dr. Boyd stated that Mr. Max Devries, who operates his own graphic design shop, has been brought in to teach these two classes for years. Dr. Boyd observed that Mr. Devries is highly skilled in the use of the pixel rendering software, Z Brush, which, according to Dr. Boyd, is a particularly advanced and sophisticated tool used for producing 2D and 3D modeling, among other products. Dr. Boyd highlighted that through the creation of 3D modeling, a graphic designer is able to actually demonstrate a product to the client. Dr. Boyd commented that in the Digital Master Classes 1 and 2, the students undertake design tasks using Z Brush software. They create professional level documents and produce design projects of basic rendering as well as 2D and 3D models. In addition, they create portfolios demonstrating their ability to perform a variety of specialized skills using Z Brush software. Because their work is done under the professional guidance of an expert in Z Brush who is fully current in the industry, Dr. Boyd observed, the College and students have the confidence that their portfolios are in 26 full compliance with updated industry standards, a level of achievement that Dr. Boyd stressed is essential to the credibility of the Program. The evidence revealed that for one semester outside the relevant time period, the fall of 2007, Digital Master Class 1 was assigned to Ms. Powley, a full-time faculty member, by the then Chair, Ms. Angela Bourne, who has since left the post. Dr. Boyd was not aware of the assignment of this course to a full-time professor and stated that it was an aberrant departure from the philosophy of the Program which dictates that these two Master Classes be taught by an industry expert working full-time in the field. Dr. Boyd's testimony respecting the ramification of the absence of a co-op opportunity from Fanshawe's Graphic Design Program and the resulting need to bring in a full-time expert in industry to teach the two Master Classes in order to simulate for students, as closely as possible, the actual experience of working in a professional graphic design shop in the industry was uncontested. Equally uncontradicted by the evidence was Dr. Boyd's assertion that given the non co-op nature of the Program, having an industry expert teach the two Master Classes, as opposed to a full-time teacher in the Program, is essential to protecting the credibility and marketability of the Program. Dr. Boyd maintained, without dispute, that it is by having students work in these Master Classes under the direct guidance of an 27 industry expert with the skills to ensure that the students' work is in compliance with industry standards and based on current knowledge of the ever-changing, highly sophisticated software that confidence in the Program is generated both in the students, who have to decide which of a number of competing such Programs in the province they will attend, and in the industry to which the students will look for employment upon graduation. Dr. Boyd further asserted, without contradiction, that the simulated experience is also the means by which the Graphic Design Program is able to meet its own Program objectives of ensuring that its students upon graduation are fully up to date with industry standards and are knowledgeable in the latest technology. As set out above, Mr. Bedford, who testified to the Union's alleged non-full-time Body-of-Work, had no actual experience in the workings of the Graphic Design Program. He stated that he did not have knowledge of the actual operational requirements that went into the actual staffing assignments. Accordingly, he gave minimal evidence respecting operational requirements for the Graphic Design Program. No one testifying for the Union seriously challenged Dr. Boyd's assessment of the operational requirements at play in his course assignments. Dr. Boyd, on the other hand, was well situated to testify to the operational requirements since he was the Dean of the Faculty of Arts, Media and Design, which included within it the School of Graphic Design, which delivered the Graphic Design Program. Moreover, he was the acting 28 Chair of the School of Design throughout much of the specific period under review and was responsible for staffing course assignments. In this dual capacity, it was his responsibility to be knowledgeable about the operational requirements. His evidence in this regard was clear and convincing and largely unchallenged either in cross examination or through the introduction of other evidence. Accordingly, the Board has determined that Dr. Boyd's evidence respecting the operational requirements carries substantial credibility and persuasion. Moreover, Dr. Boyd's evidence that there are no full-time faculty with the specialized skills sufficient to teach these two courses is accepted by the Board. The one example of a full-time teacher being assigned the level 5 course for one semester in 2007 was, for the reasons set out above, of no probative value. Additionally, the Board accepts Dr. Boyd's uncontradicted assertion that for these two Digital Master Classes, if the non-full-time expert from the industry were to move into the position of a regular full-time teacher at the School, he or she would very quickly lose the ucurrent in the industry" connection required to teach these courses, Le. the very qualities in the teacher that are necessary for these two courses to meet the operational requirements respecting the quality and credibility of the Graphic Design Program. That arrangement creates, in effect, the advantages of a co-op or internship program which the College cannot otherwise attain. 29 Accordingly, for the reasons set out, the Board concludes that the assignment of Digital Master Classes 1 and 2 to an industry expert working full-time in the field was necessitated by operational requirements involving the need to ensure the quality of the Graphic Design Program, to meet the objectives of the Graphic Design Program, to obtain the specialized skills necessary to deliver the two courses and, further, to assure the credibility and market acceptability of the Graphic Design Program in the eyes of students and their future industry employers. As a result, the Board further concludes that the decision of the College to staff its level 5 and 6 Master Classes 1 and 2 in the third year of its Graphic Design Program with a professional working full-time in the industry, be it someone utilized on a part-time or partial load basis, does not undermine the staffing scheme contemplated by the collective agreement, erode the bargaining unit or circumvent the collective agreement. In reaching its decision, the Board is mindful that the College has restricted this level of exclusive non-full-time coverage to its Master Classes 1 and 2 at levels 5 and 6. By so doing, the Board is satisfied that the College has duly balanced the dictates of the collective agreement's article 2.02 preference for regular full-time positions over partial- load teachers and the counterbalancing need recognized by article 2.02 for the College to meet its operational requirements. 30 In the result, the Board finds that the hours assigned on a non-full-time basis for Digital Master Classes 1 and 2 do not appropriately fall within the Body-of-Work upon which the Union may rely to assert an alleged breach by the College of article 2.02. Calculations for removing these hours from the Union's prima facie Body-of-Work are set out below in Section D, "Final Calculations of the Union's Body-of-Work". 3. DIGITAL ILLUSTRATION ADVANCED 1 (GRAF 6013), LEVEL 6. and DIGITAL ILLUSTRATION ADVANCED 2 (GRAF 6018), LEVEL 6. STREAM #2 and DIGITAL APPLICATIONS 6 (GRAF 6014), LEVEL 6. and DIGITAL APPLICATIONS 6 (GRAF 6019). LEVEL 6 STREAM #3: In contrast to the situation respecting the delivery of Digital Master Classes 1 and 2, which the College covered exclusively with an industry expert working in either a partial-load or part-time basis, for Digital Illustration Advanced 1 and 2 and Digital Applications 5 and 6, the College used a combination of full-time professors and non- full-time teachers. The College contends that its targeted use of non-full-time teachers in these level 5 and 6 courses to supplement the delivery of these courses by full-time teachers is necessitated by reason of its operational requirements. The Union disagrees. 31 To assess the merits of the dispute between the parties respecting the College's targeted use of non-full~time teachers at levels 5 and 6 in Streams #2 and #3 during the relevant period, it is helpful to consider further background concerning the Graphic Design Program which lies behind the College's decisions relating to the mixed use of full-time professors and industry experts to teach the level 5 and 6 courses in dispute. This background includes (a) the scheduling practice for the Graphic Design Program; (b) the goal of obtaining optimal skill-set matches and the resulting "cascading effect"; (c) the difficulty in obtaining optimal skill~set matches for the level 5 and 6 courses; (d) the basic four subject Streams in the Program; and (e) the qualification of full-time teachers to teach across the four Streams. With this background, the Board is better positioned to assess the College's regular use of non-full-time teachers to supplement its full-time professors in the level 5 and 6 courses in Streams # 2 and # 3. a) The Scheduling Practice in the Graphic Design Program; Dr. Boyd explained the scheduling practice he followed for the Graphic Design Program as Chair of the School of Design and the person primarily responsible for the course assignments during the relevant period between 2004 and 2006. His initial step was to assign the full~time professors their full load of teaching contact hours (TCHs). On average, a full-time teacher in this Program carries 14 TCHs. However, as noted above, there are regularly various legitimate reasons why a full~time teacher in a given semester may not be able to carry his or her typical 14 TCHs. Circumstances that might 32 typically decrease a full-time professor's ability to carry a normal full load of TCHs would include such factors as being the Coordinator of the Program, teaching a course for the first time, being a newly hired full-time teacher, pursuing professional development or curriculum development, being on STO, being on vacation, being on special assignment, being on secondment or one of countless other possibilities that are officially worked into and accounted for on each full-time teacher's SWF, which establishes each teacher's TCH capacity for the semester. When one full-time teacher has a reduced TCH capacity, it typically leaves gaps in course coverage that need to be filled by others. Dr. Boyd indicated that he first looks to the capacity of other full-time professors to determine if they still have space in their allotted TCHs to cover the gaps. It is at this stage that the controversy between the Union and the College starts to emerge. It is undisputed by the Union that, virtually inevitably, after full-time teachers are assigned to capacity, there are still hours left over that legitimately must be assigned on a non-full-time basis to enable the College to deliver its Program. The Union does not dispute that, as a general rule, as long as the conditions are appropriate, it is within the intention of the staffing scheme in the collective agreement that these leftover hours may be covered by partial-load or part-time teachers. However, the Union maintains that the College's practice of regularly assigning the level 5 and 6 courses in dispute on 33 a non-full-time basis to full-time professionals in the industry goes beyond the legitimate assignment of non-full-time hours. b) The Goal of ObtaininQ Optimal Skill-Set Matches and the Resulting "Cascading Effect": Dr. Boyd stated that as he assigns teachers to their schedules, he is intent on finding the best match between a professor's skill-set and the requirements of the courses that need to be covered. Dr. Boyd stated that if a full-time professor is on special assignment, for example, and unable to teach his or her full teaching load for a semester, he will not necessarily bring in a non-full-time teacher to cover the very course that that full-time teacher is unable to deliver. Rather, Dr. Boyd explained, he will "juggle" or move courses around to obtain the best skill-set matches possible throughout the Program as a whole, from level 1 through level 6, in order to meet the overall goals of the Program, including the particular goals of the third year of the Program, as detailed above. To describe more precisely, if, for example, all full-time professors have been scheduled to capacity, but one full-time teacher has a reduced TCH capacity in a given semester and, therefore, is unable to teach a course he or she otherwise would have taught, "course A in level 2", let us say, the need for non-full-time coverage is created. Instead of bringing in a non-full-time teacher to teach "course A in level 2", however, the 34 College, in order to maximize the best skill matches throughout the Program, may move another full-time teacher to teach "course A in level 2" and bring in a partial-Ioad/part- time teacher to meet the shortfall that was transferred to a different place in the schedule by moving full-time professors around. This "juggling" results in what Dr. Boyd referred to as the "cascading effect", c) The Difficulty in Obtaining Optimal Skill-Set Matches for the Level 5 and 6 Courses: Of importance to this dispute, Dr. Boyd testified that due to the highly complex and specialized content of some of the advanced level 5 and 6 courses in the final year of the Program, it is frequently difficult to find a skill-set from among available full-time professors that can adequately match the skill:-set required for the particular advanced level 5 or 6 courses that may be in issue. As a general rule, Dr. Boyd stated, the full- time teachers have the skill sets to teach a broader variety of courses in the first and second years of the Program, levels 1 through 4, than in the third year of the Program, levels 5 and 6. Dr. Boyd testified that it is through the level 5 and 6 courses that comprise the third and final year of the Program that the students develop their most advanced skills and knowledge base. Dr. Boyd noted that the first and second year courses, consisting of levels 1 through 4, impart the fundamental principles in the four basic Streams or 35 subject areas. He observed that the principles taught in levels 1 through 4 do not change dramatically over time. In contrast, he testified, it is in the third year that students are taught the more specialized skills involved in using an expanse of sophisticated software including Corel Draw, Adobe Photoshop, Z Brush, Quark Express, Adobe Illustrator and others. As noted above, these technologies are under constant revision. Dr. Boyd commented that because a primary goal of the Graphic Design Program is to prepare students to be able to work with each of these software programs at an advanced level when they graduate and to be "dead-onH with the industry standards, it is particularly important for them to be taught by people who are fully and continuously up to date with industry requirements and the latest technology in the various areas of graphic design. It is far easier, Dr. Boyd indicated, to find skill-set matches among the full-time teachers to meet skill-set requirements for the courses in the various Streams in the first and second years of the Program, i.e. for the courses given in levels 1 through 4. Accordingly, in application of the cascading effect, when the need for non-full-time coverage is created somewhere in the schedule, Dr. Boyd may juggle the course assignments among full-time teachers, particularly in levels 1 through 4, matching skill- set requirements, and focus the requirement for non-full-time coverage up to the level 5 and 6 courses. To meet that re-Iocated shortfall in full-time teaching capacity, he would then bring in an industry expert to deliver the level 5 or 6 course, not only because it ensures the specialized skills required to deliver the level 5 or 6 course but also because, in Dr. Boyd's view, it meets additional operational requirements of securing 36 the market acceptability of the Program in the eyes of the industry and the credibility of the Program in the eyes of current and prospective students. d) The Basic Four "Streams" in the Graphic Design Program: The evidence of both the Union, through Chief Steward Daryl Bedford, and the College, through Dr. Boyd, reveals that the major portion of the Program may be broadly divided into four subject areas, referred to by the parties as "Streams". They are Stream #1 - Design; Stream #2 - Illustration; Stream #3 - Print Production and what the Board has referred to as Stream #4 - Interactive Design. The third year, level 5 and 6 courses in the four Streams are set out below:: Stream #1- Design: Level 5 - Design Advanced 1 (GRAF5012) Level 6 - Design Advanced 2 (GRAF5017); Stream #2 -,Illustration: Level 5 - Digital Illustration Advanced 1 (GRAF5013) Level 6 - Digital Illustration Advanced 2 (GRAF5018); Stream #3 - Print Production: Level 5 - Digital Applications 5 (GRAF5014) Level 6 - Digital Applications 6 (GRAF5019); Stream #4 - Interactive Design: Level 5 - Interactive Design 5 (GRAF5016) Level 6 -Interactive Design 6 (GRAF5021). 37 e) The Qualification of Full-Time Teachers to Teach Across the Four Streams: There is a difference between the parties concerning the capacity of the full~time professors to teach multiple level 5 and 6 courses "across" the four Streams of Design, Illustration, Print Production and Interactive Design. Dr. Boyd asserted that there is not a single full-time faculty member who can teach in every Stream at virtually every level. He further maintained that, in general, the maximum number of Streams in which a single teacher can competently teach would be two. He quickly emphasized, however, that even if a teacher is competent to teach across two Streams in levels 1 through 4, i.e. in the first and second year courses, that same teacher would almost inevitably not be sufficiently competent to teach the third year, level 5 and 6 courses across the same two Streams. Dr. Boyd contends, in other words, that the knowledge and skills required for the level 5 and 6 courses are so specialized and demanding that it is almost inevitable that a teacher would be competent to teach in only one Stream at levels 5 and 6 even if that teacher is sufficiently accomplished to teach in two Streams for levels 1 through 4. Dr. Boyd readily and immediately acknowledged that currently in the Program there is one exception to that rule, which exception he asserted is highly unique and extraordinary. He stated that Mr. Robert Chilvers, who was the Coordinator during the relevant time, is qualified to teach levels 5 and 6 in both Stream #1, Design, and Stream #2, Illustration. He stressed, however, that the skill"set required at the advanced levels 38 is so specialized that it is very unusual to find one person, full-time or non-full-time, who is an expert at the top end of any two of the four basic Streams. While the Union presented evidence of full-time teachers being able to teach across some of the Streams at the lower levels, it did not present credible evidence of any full-time professor, apart from Mr. Chilvers, who was qualified to teach across Streams #1 though #4 at levels 5 and 6. Mr. Bedford testified that someone should be able to teach both the Master Class 1, level 5, (5015) and Digital Applications 5 (5014) but gave no example of anyone able to teach both. Moreover, given the Board's conclusion that the assignment of the Master Classes exclusively to a non-full-time teacher was in furtherance of the College's operational requirements, this particular combination of level 5 courses would not be part of an appropriate course assignment for a full-time professor in the Program. Among the full-time teachers at the relevant time, Dr. Boyd detailed their respective areas of expertise. As noted, he stated that Robert Chilvers is an expert in Stream #1, Design, and Stream #2, Illustration. He was able to teach level 5 and 6 courses in each of these Streams. Lee-Ann Sanford Powlev, who became full-time in the fall of 2005, was qualified to teach at the advanced levels in Stream #1, Design. The Board accepts Dr. Boyd's evidence that she was not qualified to teach at the upper level of the other Streams. Moreover, as determined above, the Board accepts Dr. Boyd's uncontradicted evidence that her assignment to Digital Master Class 1 in 2007 was an 39 aberration and not a reflection of her ability to teach in more than one Stream at the third year advanced level. Tony Paul, Dr. Boyd's evidence reveals, was qualified to teach at levels 5 and 6 in Stream #3, Print Production. The Board accepts Dr. Boyd's uncontradicted evidence that he was unable to teach at the advanced third year levels in any other Stream. Tim Handelman, Dr. Boyd's evidence establishes, was able to teach levels 5 and 6 in Stream #4, Interactive Design. The Board accepts Dr. Boyd's uncontradicted evidence that he was unable to teach levels 5 and 6 in any other Stream. Dr. Boyd stated that Mike Robson was in the interactive field along with Mr. Handelman. He commented, though, that he does not have Mr. Haldelman's strong design background and, therefore, is more limited in scope. Accordingly, there were two full-time professors qualified to teach level 5 and 6 in Stream #1, Design: Mr. Chilvers and Ms. Powley. There was one full-time teacher qualified to teach level 5 and 6 in Stream #2, Illustration: Mr. Chilvers. There was one full-time teacher qualified to teach level 5 and 6 in Stream #3, Print Production: Mr. Paul. Finally, there was one, or possibly two, full-time teachers qualified to teach level 5 and 6 in Stream # 4, Interactive Design: Mr. Handelman and possibly Mr. Robson, though the evidence of Mr. Robson's capacity to do so is less than clear. Accordingly, and of importance to the resolution of this matter, the Board concludes on the evidence that if the full-time professor who was qualified to teach at the top end of a particular Stream was unavailable in a given semester to cover all of 40 the level 5 or 6 level courses being offered in that Stream in that semester, the School was required, legitimately, to look outside its full-time complement of professors to obtain the skill-set required to match the skill-set needed to deliver the outstanding level 5 and/or level 6 courses in that particular Stream. Respecting the non-full-time coverage for Stream #2 and Stream #3 during the period in question, from the fall of 2005 through the fall of 2006, there were two non-full- time teachers who were consistently called upon to deliver the level 5 and 6 courses in the respective Streams: Ms. J.M. Grieve and Mr. G. Weibe. Just as with the full-time teachers, each had his or her area of specialty. Ms. Grieve was an industry expert in Stream #2, Illustration, and was the one consistently assigned to cover the Program's non-full-time requirements at level 5 or 6 in Digital Illustration. Ms. Grieve was not hired to cover level 5 or 6 courses in any Stream other than Stream #2. Similarly specialized, Mr. Weibe was an industry expert in Stream # 3, Print Production, the Stream for which Mr. Paul was qualified among the full-time teachers. Mr. Weibe was not hired to cover level 5 or 6 courses in any Stream other than Stream # 3. During the relevant period] in respect of the courses under review, no non-full- time teachers were brought in to cover the level 5 and 6 courses in Stream #1, Design, the Stream in respect of which there were two full-time teachers, Mr. Chilvers and Ms. Powley, with the qualifications necessary to teach at the highest levels. Similarly, in the 41 courses relied on by the Union to constitute its Body-of-Work, no non-full-time teachers were brought in to cover the level 5 or 6 courses in Stream #4. 4. THE COllEGE'S DECISION REGARDING ITS USE OF NON-FUll-TIME TEACHERS IN STREAM #2 for DIGITAL IllUSTRATION ADVANCED 1 (GRAF 5013), lEVEL 5. and DIGITAL IllUSTRATION ADVANCED 2 (GRAF 5018). lEVEL 6: The rationale for the College's need to supplement the coverage of level 5 and level 6 courses in Stream #2 emerges from the evidence. Dr. Boyd testified that Mr. Chilvers normally teaches level 5 (GRAF5013) and 6 (GRAF5018) in Stream #2, Illustration. However, during the relevant period, he was the Coordinator of the Program. His TCHs were regularly reduced, therefore, by two every semester. Moreover, he had a further reduction in teaching capacity for curriculum development in the fall of 2004 and the fall of 2005. He also took vacation in the summers. Accordingly, during the relevant period, Mr. Chilvers' available TCHs were consistently reduced. Having carefully evaluated the evidence and submissions respecting the specialized skills required to teach at the top end of each of the four Streams, the Board has determined that it was not a misuse of non-full-time hours for Dr. Boyd to implement a cascading effect by adjusting the location of gaps that could not be covered by full- time faculty in order to achieve the optimal skill-set match required to deliver the 42 Program's course load in its entirety, including, in particular, the third year of its Program. For the College to implement the cascading effect and focus the need for non- full-time hours in the third year, when non-full-time coverage was going to be needed somewhere in levels 1 through 6, was, the Board finds, in furtherance of its operational requirements. The Board is satisfied that directing its need for non-full-time coverage to the level 5 and 6 courses, as opposed to levels 1 through 4, was required to obtain the necessary specialized skills in level 5 and 6 to fulfill the Program's objectives of preparing the students upon graduation to be fully current in the industry standards and knowledgeable in the latest technology relevant to that Stream. No full-time teacher other than Mr. Chilvers had the qualifications and skill-set required to do that at the top end of Stream #2 and, as indicated above, Mr. Chilvers' teaching capacity was consistently reduced during the relevant period. His TCH availability was insufficient to fully cover these courses. Because no other full-time teacher had the skill set required to cover the courses at the top end of Stream #2 that were not covered by Mr. Chilvers, a non-full-time industry expert was required in order to provide the necessary specialized skills to deliver these courses. In addition, the Board is further satisfied that the practice of focusing the College's need for non-full-time coverage on the level 5 and 6 courses was justified in order fulfill its operational requirements in light of the reality that Fanshawe's Graphic 43 Design Program is a non co-op Program and is in vigorous competition with other graphic design programs that are able to offer either co-op or internship opportunities as an integral part of their programs. Given the non co-op nature of the Graphic Design Program, the College's practice of regularly tapping industry experts for top end courses when the need for non-full-time coverage had arisen somewhere in the schedule was an appropriate and necessary response to enable the College to meet the Program's goals, to ensure the overall quality of the Program and to promote the credibility and market acceptability of the Program in the eyes of both the students and the industry. The Board observes that the College's practice in this regard reflects a balancing between, on the one hand, protecting the staffing scheme set out in the collective agreement with its preference for full-time teachers and, on the other hand, meeting its operational requirements. The College had at least one full-time teacher who was a highly skilled specialist and competent to teach at the advanced levels in each of the fours Streams of Design, Illustration, Print Production and Interactive Design. At the same time, when it had a need for non-full-time coverage somewhere in the schedule, it focused the need on the advanced level 5 and 6 courses, where the Program's goals required the specialized skills of professionals working full-time in the industry and the enhancement of the credibility and marketability of the Program in the eyes of students and industry by maximizing the use of expert professionals working full-time in graphic design. 44 Accordingly, the Board concludes that the hours that were taught by Ms. Grieve in levels 5 (GRAF5013) and 6 (GRAF5018), including those that were part time, did not function to undermine the collective agreement, to erode the bargaining unit or to thwart the staffing scheme set out in the collective agreement. They were scheduled, the Board finds, in direct fulfillment of the operational requirements of the Graphic Design Program and are not appropriate for inclusion in the Body-of-Work upon which the Union may seek to rely to assert a breach of article 2.02. 5. THE COLLEGE'S DECISION REGARDING ITS USE OF NON-FULL-TIME TEACHERS IN STREAM #3 for DIGITAL APPLICATIONS 5 (GRAF 5014), LEVEL 5, and DIGITAL APPLICATIONS 6 (GRAF 5019), LEVEL 6: The Board draws the same conclusion for the same reasons for the hours taught by Mr. Weibe in Stream #3, Print Production. The Board is satisfied that the College scheduled those hours in order to ensure that a person with the required skill-set was teaching the level 5 and 6 courses in Stream #3, Print Production. Apart from Mr. Paul, there was no full-time professor who had the advanced skill-set required to teach Digital Applications 5 and 6. During the relevant period, there were times when Mr. Paul's teaching capacity was reduced by curriculum development. Naturally, he also took vacation. The Board is fully satisfied that turning to Mr. Weibe to cover third year advanced the level 5 and 6 courses in Stream #3 was in furtherance of the College's need to meet its operational requirements in respect of ensuring the quality of the Program, of securing the specialized skills needed to properly teach the courses in 4S question and of assuring the market acceptability of the Program in the eyes of the students and the industry. Accordingly, the non-full-time hours assigned to Mr. Weibe during the relevant period to cover the level 5 and 6 courses in Stream #3, Print Production, which were Digital Applications 5 (GRAF 5014) and Digital Applications 6 (GRAF 5019) are not appropriately included in the Body-of-Work available to the Union to assert a breach of article 2.02. D. FINAL CALCULATIONS OF THE UNION'S BODYMOFMWORK: We turn to the fundamental issue of whether the College has breached article 2,02 of the collective agreement. Applying the Board's findings regarding both operational requirements and long term disability to the calculation of the non-full-time teaching hours in the Union's Body-of-Work, has the Union established that the College breached its article 2.02 obligation to give preference to regular full-time positions over partial load teaching positions? The Union put forward a prima facie Body-of-Work consisting of two groupings of courses divided into what the Union referred to as "Position #1" and "Position #4". The 46 Union asserts that each of these two positions reflects a Body-of-Work that embodies a sufficient level of TCHs that were being assigned to non-full-time teachers to support a breach of article 2.02. The Union further maintains that if neither of the two alleged full- time positions, standing on its own, has sufficient hours to support a breach of article 2.02, the TCHs from Positions #1 and #4 should be combined to justify one full-time position. The College disputes that combining the two positions would be appropriate. Based on the Board's findings, the following hours must be removed from the Union's prima facie Body-of-Work between the fall of 2004 through the fall of 2006 in either or both of the alleged Position #1 and Position #4: 1. The hours attributed to coverage for Ms. McDonnell when she was absent on either STD or L TD; 2. The hours taught by Mr. Devries in either a partial-load or part-time capacity to provide either the level 5 Digital Master Class 1 (GRAF5015) or the level 6 Digital Master Class 2 (GRAF5020); 3. The hours taught by Ms. Grieve in either a partial-load or part-time capacity in Stream #2, for either the level 5 course, Digital Illustration Advanced 1 (GRAF5013) or the level 6 course, Digital Illustration Advanced 2 (GRAF5018); and, 4. The hours taught by Mr. Weibe to deliver either the level 5 course, Digital Applications 5 (GRAF5014), or the level 6 course, Digital Applications 6 (GRAF5019), in Stream # 3, Print Production. A summary of the TCHs remaining in Position #1 and Position #4 after the removal of the above noted hours, as well as a calculation of the hours remaining in the 47 combination of Position #1 and Position #4 once the above noted hours have been removed, are set out below: POSITION #1 POSITION #1 COMBINED Total hours Fall 14-10=4hrs 15 - 9 = 6 hrs 4+6=10hrs 2004 [removed: Weibe 4 hrs; [removed: McD 3 Devries 6 hrsl hrs; Grieve 6 hrsl Winter Winter Spike - not 2005 sufficiently probative to support continuous full- time position Summer 14 - 2 :::: 12 hrs 6 - 3 :::: 3 hrs 12 + 3 = 15 hrs 2005 [removed: Weibe 2 hrs] [removed: Devries 3 [note: 6 of the hrs] 12 hrs were only for % the semester due to vacationl Fall 16 - 6 :::: 10 hrs 12-12=Ohrs 10 + 0:::: 10 hrs 2005 [removed: Weibe 6 h rs] [removed: Devries 6 hrs; Grieve 6 hrs] Winter Winter Spike - not 2006 sufficiently probative to support continuous f-t position Summer 15 - 10 :::: 5 hrs 16 - 6 :::: 1 0 h rs 5+10=15hrs 2006 [removed: Weibe 4 hrs; [removed: Grieve 6 [note: 3 hrs Devries 6 hrs] hrs] were for only % semester due to vac.' Fall 16 - 10 = 6 hrs 8 - 6:::: 2 hrs 6 + 2 :::: 8 hrs 2006 [removed: Devries 6 [removed: Grieve 6 hrs; Weibe 4 hrs] hrs] To summarize, after removing the hours itemized above respecting the level 5 and 6 courses taught by Mr. Devries, Mr. Weibe and Ms. Grieve, as well as the hours relating to the STDIL TD absences of Ms. McDonnell, and being mindful of avoiding 48 double counting in the event of overlap, the hours assigned to non-full-time persons in the two positions through the relevant period are as follows: POSITION #1 POSITION #1 COMBINED Fall 4 6 10 2004 Winter Winter Spike Winter Spike 2005 Summer 12 3 15* 2005 {*note: 6 hrs of the 12 were for only % the semester due to vacationl Fall 10 0 10 2005 Winter Winter Spike Winter Spike 2006 Summer 5 10 15* 2006 {*note: 3 hrs of the10 were for only % the semester due to vacation 1 Fall 6 2 8 2006 Respecting the hours remaining in the Body-of-Work after the removal of the courses itemized above, the Board will assume, without finding, that they would be appropriately included in the Body-of-Work upon which the Union may rely and that the skill set required would appropriately combine to form a position. The accuracy of both of these assumptions is denied by the College. Given that the average TCHs for a full-time position in the Graphic Design Program is 14, it is readily apparent that there are not enough hours in Position #1, 49 standing on its own, or Position #4, standing on its own, to support a full time position: In Position #1, the TCHs for the relevant period are fall 2004 : 4; summer 2005 : 12; fall 2005 : 10; summer 2006 : 5, and fall 2006 : 6. In Position #4, the TCHs are fall 2004 : 6; summer 2005 : 3; fall 2005 : 0; summer 2006: 10 and fall 2006 : 2. Moreover, even if the hours remaining in Positions #1 and #4 were combined to form one Body-of-Work, something to which the College objects, it is clear that there still would have been insufficient non-full-time work available during the relevant period to demonstrate that the College had breached its obligation under article 2.02 to give preference to regular full-time positions over partial-load teaching positions. As set out above, the parties agree that the Body-of-Work of a level sufficient to support a full-time position must be sustainable over a period of time. However, whether one year is taken as the required length of time, as asserted by the Union, or whether a two year span is appropriate, as claimed by the College, the Union has not established a Body-of-Work of sufficient magnitude for a sufficient length of time to demonstrate a breach of article 2.02. The average TCHs for a full-time teacher in the Graphic Arts Program is 14. A level of 14 TCHs in one semester, like the winter semester, which has the Winter Spike, is insufficient. In fall of 2004, the fall of 2005 and the fall of 2006, there were, 50 respectively 10 hours, 10 hours and 8 hours remaining in a combination of Position#1 and Position #4. This is decidedly too low to sustain an ongoing full-time position. Moreover, even in the summer of 2005 and the summer of 2006, where there were 15 hours, that level was for only % the summer semester and is not a true 15 hours for the semester as a whole. In the summer of 2005, for the first half of the semester, there were only 9 hours. Similarly, in the summer of 2006, for the second half of the semester, there were 12 hours. Accordingly, looking at either a one year span or a two year span, the Union has failed to demonstrate a non-full-time Body-of-Work of sufficient quantity to establish a breach of article 2.02 or to justify the posting and filling of a full-time position. Moreover, Dr. Boyd testified that the course load set out in the fall of 2006 is particularly significant because it represents both a post double cohort stabilization and the effect of having hired two new full-time teachers in the fall of 2005. As evident by fall of 2006, once the full-time teachers had been scheduled to capacity, there were only 8 hours left to be assigned to non-full-time teachers, which is clearly not enough to support a full-time position. E. CONCLUSION: In the result, for the reasons set out, the College has established that its assignment of non-full-time hours to deliver the level 5 and 6 courses included in the Union's Body-of-Work comprised of Position # 1 and Position # 4 from the fall 2004 51 through the fall 2006 was in furtherance of its operational requirements. Accordingly, those hours, whether partial load or part-time, were not an inappropriate use of non-full- time hours and were not in conflict with the College's obligation under article 2.02. Accordingly, they do not belong in the Body-of-Work upon which the Union may rely to assert its alleged breach of article 2.02. Following their removal, as well as the removal of the hours related to Ms. McDonnell's L TO during the relevant period, as set out above, the Board has determined that the non-full-time Body-of-Work remaining in Position # 1 and Position # 4, standing alone or in combination, does not establish a Body-of-Work sufficient to support a full-time position. In view of the conclusion set out above, it is not necessary for the Board to determine the question of the Coordinator hours and whether they should be included in the Body-of-Work. For the purposes of the calculations, the non-full-time replacement TCHs by virtue of the performance of Coordinator duties have been left in the Union's Body-of-Work. Even with the inclusion of those disputed hours, for the reasons set out above, the magnitude of the Body-of-Work is not sufficient to support a full-time position. Nor has the Board determined at what point the hours of a teacher on L TO should be included in the Body-of-Work and available to the Union in an article 2.02 complaint. It was evident, for the reasons set out, that that point had not been reached 52 for Ms. McDonnell when the College was still assigning non-full-time teachers in replacement of her absences. Accordingly, for the reasons set out, the Board finds that in respect of the Graphic Design Program the College did not act in breach of its article 2.02 duty to give preference to regular full-time positions over partial load, subject to operational requirements. In the result, the aspect of the grievance respecting the Graphic Design Program is hereby dismissed. The Board will reconvene to address the next portion of the grievance. Dated in Ottawa this 23rd day of February Pamela Cooper Picher Chair so "Carla Zabek" I concur. College Nominee "Sherril Murray" I dissent for reasons set out below. Union Nominee 53 DISSENT OF UNION NOMINEE, SHERRIL MURRAY: Fanshawe College "Arts and Design" Article 2 With all due respect, this member dissents from the majority view on a number of issues raised by this grievance. First and foremost there is absolutely no evidence that teaching in "two streams" and at the higher levels is not attainable. The evidence is that Mr. Chilvers can and does. That is the evidence before this Board. It is Dr. Boyd's opinion that it is unusual. The employer put nothing before this Board to show us it was not possible. They have recruited in this department for many years and nothing came into evidence to suggest they could not fill a position that required the skill set of Mr. Chilvers in all"streams". Similarly there is simply no evidence other than Dr. Boyd's opinion that the offering of upper level courses by a part-time/partial- loader, for example Mr. Devries, in anyway substitute for a co-op experience or delivers more current industry knowledge than full time professors. Indeed the collective agreement provides both time and money for full time people to stay abreast of the industry. The employer continues to rely on the skills of people such as Devries and Weibe as non full-timers effectively depriving them of the opportunity to have their professional development funded. It is precisely this reliance that violates the provisions of preference for full- time hires and effectively erodes the bargaining unit. Failing to increase complement by its very nature serves to erode the 54 bargaining unit. Dr. Boyd's own evidence confirms that he adjusts the teaching assignments to accommodate the hiring of non-full time hires such as Mr. Devries. While Dr. Boyd served as a credible and knowledgeable witness, much of his opinion evidence was not supported. We saw nothing to support his assertion that this staffing pattern served to increase market acceptability to either students or industry. His opinion that none of the current staff could teach in the higher levels simply does not preclude the fact that a suitable candidate may be recruited. Indeed, there are full time Professors who teach in the higher levels. His assertion that once found, that staff would soon loose current industry knowledge is not supported by the terms and conditions of the collective agreement. I agree that the Union has met its obligation to establish a prima facie case. The employer falls short of meeting its onus to prove why a full time hire was not possible due to operational requirements. Therefore, the teaching contact hours of Weibe, Devries and Grieve must be included in the available hours for full-time. On pages 11 and 12, the majority discusses the impact of the "Winter Spike" concluding that it is of little probative value and the fall and summer semesters then become the "focus". The winter "spike" still represents a number of new students added to the students who started the programme the previous September. The evidence was, although they could typically expect a higher dropout rate from the January intake, many of the students do continue thru the programme and must be "counted". So although there are legitimate non full time hours associated with the winter intake, there ss still exist a group of students who will complete the programme which also demonstrates a need for continuing full time teaching hours. In terms of the length of time considered an appropriate picture of the staffing pattern, the union correctly asserts that the collective agreement envisions a "12 in 24" for the length of time a sessional position may exist. It is a logical assertion that if an ongoing position can be staffed by a non-full time person for that length of time and then calls for that same position "to be staffed by a bargaining unit member" that a 12 month period be examined for viability of a full time hire. The Local filed this grievance in 2004.By the time this case was completed, the college had hired two new full time Professors, dramatically changing the staffing arrangement the Union grieved. This Board excluded the evidence of an impartial review of the college's staffing projections that impugned the integrity of its staffing vision. With all due respect, it is a valuable piece of evidence that should have become part of the decision capacity of this Board. In conclusion, this member would have allowed the teaching contact hours performed by non full timers Grieve, Weibe and Devries (or other NFT's similarly situated) and ordered a minimum of two more full-time positions to be created and brought into 56 complement status allowing the professor (and by extension the students) the benefits of the collective agreement. All of which is respectfully submitted by Sherril Murray. February 23, 2010. 57