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HomeMy WebLinkAboutDick (Fobert) 22-08-15 IN THE MATTER OF AN ARBITRATION BETWEEN: COMMUNITY LIVING CAMPBELLFORD/BRIGHTON (the “Employer”) -AND- ONTARIO PUBLIC SERVICE EMPLOYEES UNION AND ITS LOCAL 316 (the “Union”) -AND- BEVERLY DICK (FOBERT) (the “Grievor”) JANICE JOHNSTON - SOLE ARBITRATOR APPEARANCES: For the Employer: Geoff Ryans Counsel Caroline DeBrun Counsel For the Union: Indika Chandrasekara Counsel A video conference hearing on this matter was held on May 05, 2022 followed by written submissions. AWARD 1. At the hearing on May 5, 2022 the parties agreed to proceed by way of an Agreed Statement of Facts (the “ASF”) and written submissions. We agreed upon a timetable for the finalization of the ASF and the filing of the submissions by the parties. We also agreed that after reviewing these filings I would issue a brief bottom line decision. 2. The ASF reads as follows: AGREED STATEMENT OF FACTS 1.Community Living Campbellford/Brighton (hereinafter referred to as “Employer”) provides support and services to people with intellectual disabilities and promotes opportunities for personal growth within their community. The Employer’s core services are located in the Campbellford/Brighton area, with services offered throughout Northumberland County. 2.The Ontario Public Service Employees Union (hereinafter referred to as “Union”) is the sole and exclusive bargaining agent for all employees of the Employer, save and except Supervisors and persons above the rank of Supervisor and those excluded, as recognized in Article 1.01 of the Collective Agreement. 3.The Union and Employer have been involved in a collective bargaining relationship for many years. The grievance herein arose under the Collective Agreement with a term running from April 1, 2018 – March 31, 2021. (See Tab 1 of Union’s Book of Documents) 4.The Grievor, Beverly Dick (formerly Fobert; hereinafter referred to as “Ms. Dick”) was hired by the Employer as a Part Time Outcome Support Facilitator in or around September of 2017. She secured a Full-Time position as an Outcome Support Facilitator at the Parkview Residence on or around March 25, 2019. In her role as a Full Time Outcome Support Facilitator at the Parkview Residence, Ms. Dick was scheduled to work one weekend in four. 5.Sometime in the fall of 2019, Ms. Dick made a complaint of resident abuse against one of her co-workers and a supervisor at the Parkview residence. As the complaint was being investigated by the Employer, co- 2 workers found out that the complaint was made by Ms. Dick. Ms. Dick started experiencing harassment and intimidation by her co-workers at the Parkview residence. 6.As a result, Ms. Dick wrote to Leslie Steeves, Director of Human Resources on or about December 4, 2019, requesting a lateral transfer out of Parkview (See Tab 3 of Employer’s Book of Documents). 7.Later on December 4, 2019, Leslie Steeves responded to Ms. Dick’s request for an opportunity to discuss a lateral transfer, and wrote: I’d be glad to talk to you about this. Do you want to talk on the phone or in person? In the meantime be sure to apply for the 2 FT postings that are coming out; #218 & $219. Let me know what works best for you. I’m in all day tomorrow if you want to give me a shout. (See Tab 4 of the Union’s Book of Documents) 8.Given that another employee had also requested a lateral transfer at the time, and there were a number of open full time job postings, the Employer and Union agreed the best way forward would be for Ms. Dick and the other employee seeking lateral transfers to apply to advertised vacant positions. On January 7, 2020, Leslie Steeves wrote to Ms. Dick advising her to apply to posted positions (See Tab 9 of Employer’s Book of Documents and Tab 5 of the Union’s Book of Documents). 9.As a result, Ms. Dick applied to four internal job postings in December 2019 and January of 2020. Two of the postings #218 and #219 required the successful candidate to work every other weekend (See Tabs 5 and 6 of Employer’s Book of Documents). Ms. Dick was not the successful candidate in any of those four postings/competitions. 10.On or about January 23, 2020, posting #225 went up for a full time Outcome Support Facilitator at the Employer’s residence located at 55 Centre Street, Campbellford (hereinafter referred to as “55 Centre”). Posting #225 specified that the hours of work were “inclusive of evenings, every other weekend & overnights” (See Tab 11 of Employer’s Book of Documents). 11.Ms. Dick initially did not apply for the position. On February 3, 2020, before the posting closed, Ms. Dick received a phone call from Dawn Lee. Ms. Lee is the current Executive Director of Community Living Campbellford/Brighton. At the time, Ms. Lee was Director of Quality Enhancement, and was heading the investigation into the allegations of abuse made by Ms. Dick against a co-worker at Parkview. 3 12.The evidence about the phone call is disputed: a. Ms. Dick’s evidence would have been that Ms. Lee inquired as to why Ms. Dick had not applied to posting #225. When Ms. Dick explained that being scheduled to work every other weekend or two weekends in four did not work with her personal schedule, as Ms. Dick works another job, Ms. Lee advised Ms. Dick to go ahead and apply to the position. Ms. Lee said that the schedule could be changed once Ms. Dick got the position, that what was important was for Ms. Dick to secure a spot to move into, so she could move out of Parkview. b. Ms. Lee’s evidence would have been that she suggested to Ms. Dick during the phone call that she apply for the position and then speak to the supervisor during the hiring process to see if any changes could be made to the scheduling requirements. At the time, Ms. Lee had no responsibility for or role in making the schedules for Outcome Support Facilitators. At no time did Ms. Lee make any promises with respect to the ability for Ms. Dick’s schedule to be changed, nor would she have had the authority to unilaterally make such a promise. 13.Following the telephone call, Ms. Dick applied to posting #225 (See Tab 14 of the Employer’s Book of Documents). 14.At no time during the job competition process for posting #225 did Ms. Dick raise any concerns about the scheduling requirements. One of the questions during the interview was: As per the job posting, this position requires someone who is flexible and available to work days, evenings, bi-weekly weekends and/or overnights as required. Why do you think this is a job requirement for the position? Ms. Dick did not raise any concerns with the schedule in responding to that question, but rather responded by saying “we need to be flexible in our schedule to have their (people supported) outcomes and goals be achievable”. She emphasized in her answer that the goals and outcomes of the persons the Employer supports “don’t just run on a 9-5 job” (See Tabs 15-17 of the Employer’s Book of Documents). 15.Further, during the interview, Ms. Dick did not raise any concerns with the schedule or inquire if the schedule could be changed to one weekend in four when she was questioned if she had anything else she would like to tell the interview panel, or given an opportunity to ask questions. (See Tabs 15-17 of the Employer’s Book of Documents). 4 16.Ms. Dick was the successful candidate for posting #225. Ms. Dick commenced working in her new full-time position as Outcome Support Facilitator at 55 Centre shortly thereafter. Ms. Dick was scheduled every other weekend. 17.In or about the spring of 2020, following Covid-19 pandemic related restrictions and workplace responses, Ms. Dick became part of an Emergency Response Team of Outcome Support Facilitators who worked from home and were available to respond to a need in a residence at short notice, for extended durations, including on weekends. 18.Ms. Dick asserts that on at least three occasions, she requested her then manager, to change her schedule to one weekend in four. The Employer has no record of any such requests prior to the request described below at paragraphs 20-22. At no time did the Grievor raise these requests with Ms. Lee and/or the Employer’s Human Resources department. 19.On September 14, 2020, Ms. Dick signed an Employment Status Change Agreement confirming that she was the successful candidate in filling the vacancy at 55 Centre Street. The Employment Status Change Agreement reiterated that “The ability to work flexible hours is a mandatory requirement inclusive of days, evenings, overnights and every other weekend according to a schedule determined by your Supervisor” (See Tab 18 of Employer’s Book of Documents). 20.After the Emergency Response Team ended at the end of 2020 and Ms. Dick returned to working regularly at 55 Centre, Ms. Dick asked that her schedule be changed to one weekend in four instead of every other weekend. 21.After the request was denied, Ms. Dick initiated the complaint stage of the grievance process as set out in the Collective Agreement. 22.Ms. Dick’s concerns and request was then escalated to Leslie Steeves, Director of Human Resources, who investigated and confirmed that the Employer was unwilling to change Ms. Dick’s weekend schedule to one in four weekends. 23.As a result, the grievance herein (#2021-0316-0001) was filed on February 14, 2021 and referred to arbitration on February 25, 2021. (See Tab 1 of the Employer’s Book of Documents). The grievance states: 5 I grieve that the Employer is violating Letter of Understanding #8. The Employer will endeavour to continue weekend scheduling in accordance with the current practice. As well specifically but not exclusively of the collective agreement and any other articles that may apply. 24.On February 23, 2021, the Employer denied the Grievance (See Tab 2 of the Employer’s Book of Documents). 25.Letter of Understanding #8 of the Collective Agreement provided as follows regarding weekend scheduling: Letter of Understanding #8 BETWEEN: Community Living Campbellford/Brighton - and - Ontario Public Service Employees Union and its Local 316 The Employer will endeavour to continue weekend scheduling in accordance with the current practice. 26.During the lifetime of the Collective Agreement under which this grievance was filed, the Employer’s practice when an employee successfully posts into a vacant position was to require that employee to perform weekend work in accordance with the requirements in the posting. For example, if an employee who was previously allowed to work 1 weekend in four applied for a position where every other weekend is a requirement of the position, and was successful in obtaining that position, they would be required to work every other weekend in accordance with the posting (See Tabs 25 to 30 of the Employer’s Book of Documents). 27.During the lifetime of the Collective Agreement under which this grievance was filed, there are no examples where an employee successfully posted into a vacant position but was allowed to maintain the weekend scheduling requirements of their previous position. 28.Article 2 of the Collective Agreement provides as follows: ARTICLE 2 - MANAGEMENT RIGHTS 2.01 The Union recognizes and acknowledges that the management of the Association operations and the direction of its employees are fixed exclusively in the Association except as specifically limited by an express provision of this agreement. Without restricting the generality of the foregoing, the Union acknowledges that it is the exclusive function of the Association to: 6 (a) … (b) … (c) … (d) determine the nature and kind of operational activities conducted by the Association, the services to be performed, the kinds and locations of operations, facilities, equipment and materials to be used, the control of the materials, the methods, programs, procedures and techniques of work, the number, location and classification of personnel required from time to time, the allocation and scheduling of work assignments, the extension and limitation, curtailment, or cessation of operations or any part thereof; 2.02 The Employer agrees that it will not exercise its functions in a manner inconsistent with the provisions of this Agreement and the express provisions of this Agreement constitute the only limitations on the Employer's rights. Union Submissions 3. Counsel for the Union stated that the question before me was, “Did the Employer breach the Collective Agreement by failing to allow Ms. Dick to continue her one weekend in four schedule in her new position at 55 Centre Street?” 4. Union counsel argued that the Letter of Understanding #8 of the Collective Agreement, which was in effect at the time the grievance was filed, provided that the Employer will endeavour to continue weekend scheduling in accordance with the current practice. It is not disputed that the Employer’s practice in effect at all material times to this grievance, and during the term of the Collective Agreement under which the grievance arose, with regard to weekend scheduling, was that, if an employee successfully transferred into a new position, they would maintain their previous weekend schedule; if an employee successfully posted into a vacancy, weekend scheduling was in accordance with the requirements set out in the posting. 7 5. Although the Grievor did not transfer, but posted into her new position at 55 Centre Street, the Grievor expected the Employer to continue her previous weekend schedule of one weekend in four, in the new position she posted into. 6. Given that the Letter of Understanding #8 does not clearly set out a practice, nor direct the employer to follow a specific practice, but rather provides a discretion on the Employer to “endeavour” to continue weekend scheduling in accordance with the practice in existence at the time, the Grievor asserts that the employer should have maintained her previous schedule of one weekend in four in her new position. 7. It is trite law that if a provision of the Collective Agreement confers a discretion on the employer, it is open to an arbitrator to conclude that the discretion was intended to be exercised fairly and reasonably. Arbitrator Newman in Zehrs Markets and UFCW Local 1977 1996 CanLII 20408 (On LA) follows Arbitrator Swan’s comments with respect to the duty to exercise management rights in a manner which is reasonable as follows (pages 34 h – 35 a): … every allegation that an employer is in breach of the collective agreement must be considered individually, against the language which the parties themselves negotiated, and in accordance with the well-known cannons of construction. If, based on the general law of implied terms in contracts, as general law may be adopted to the particular case of collective agreements, the implication arises that a particular management function must be exercised in a certain way, then an arbitrator is bound to make that implication, since it arises from the collective agreement from which the arbitrator draws his or her jurisdiction and which constitutes the entire bargain between the parties. 8. In assessing the Grievor’s request with regard to weekend scheduling, the Employer should have balanced the Employer’s operational needs and interests alongside those of the Grievor’s. In Zehrs Markets, Arbitrator Newman follows 8 Arbitrator Burkett on how to apply an implicit standard of reasonableness to any specific set of facts as follows (page 35 f – h): In our view, the employer’s decision making should be assessed against the requirement to act for business reasons and the requirement not to single out any employee or group of employees for special treatment which cannot be justified in terms of real benefit to the employer. 9. The Grievor would not have sought to move out of Parkview, had she not felt bullied and harassed by her co-workers. The Grievor sought a transfer out of Parkview, but was advised to apply to posted positions instead, as there was another employee seeking a transfer at the time. The Grievor would not have applied to posting #225, were it not for the assurances given to her, as she believed, by the Employer’s representative, that her schedule could be changed once she was successful in a position. Under section 25(1) of the Occupational Health and Safety Act, the Employer had a duty to take every precaution reasonable in the circumstances, for the protection of Ms. Dick, while she was feeling harassed and unsafe by her co-workers at Parkview. 10. On February 18, 2020, just two weeks after posting #225 closed, another posting was advertised internally (posting #228), for a full time Outcome Support Facilitator at 55 Centre Street, which did not require an every other weekend schedule, but a one in four weekend schedule (see Tab 9 – Job posting #228 on the Union’s Book of Documents). Given the requirements of posting #225 and #228, it is clear the Employer did not require all full-time positions at 55 Centre Street to be an every other weekend schedule. The Employer’s operations needs required a mix of every other weekend and one weekend in four, full time schedules at 55 Centre Street. As such, the Employer could have reasonably balanced its operational requirements and scheduling needs, and that of Ms. Dick’s personal needs, and given her a one weekend in four schedule, as she sought. 9 11. The Union recognizes and acknowledges, under Article 2 of the Collective Agreement, that allocation and scheduling of work assignments is fixed exclusively in the Employer, except as restricted in the Collective Agreement. However, the Union takes the position that the employer did not use its discretion reasonably with regard to weekend scheduling related to Ms. Dick. As such, the Union seeks an Order declaring the Employer breached the Collective Agreement in denying Ms. Dick’s request to continue a one in four weekend schedule at 55 Centre Street and any other remedy deemed appropriate. Employer Submissions 12. In response to the Union’s submissions made on June 23, 2022 counsel for the Employer points out that as is set out in the Agreed Statement of Facts, the Letter of Understanding #8 of the 2018-2021 Collective Agreement provides that “The Employer will endeavour to continue weekend scheduling in accordance with the current practice.” There is no dispute that the relevant past practice is, as stated by the Union at paragraph 2 of its submissions, that “if an employee successfully posted into a vacancy, weekend scheduling was in accordance with the requirements set out in the posting”. 13. Counsel suggested that there is also no dispute that the Employer acted in accordance with that practice in the instant matter. It is the Union that is claiming that the Employer should not have followed its practice with respect to weekend scheduling in the Grievor’s circumstances. The thrust of the Union’s submissions is that: a) Letter of Understanding #8 is discretionary; and b) the Employer unfairly exercised that discretion by not deviating from the requirements set out in the posting. The Employer disagrees with both aspects of the Union’s position. 10 14. Employer counsel disagreed with the Union’s suggestion that the Letter of Understanding #8 is completely discretionary. It remains trite law that an employer retains discretion to operate its business as it sees fit, unless there are express terms providing otherwise; there exists such a limiting term in the Letter of Understanding #8. Specifically, in the Letter of Understanding #8, the Employer agreed to limit its management rights by “endeavouring” to continue weekend scheduling in accordance with the practices in place at the time of the agreement. To the extent that there was any discretion under this letter of understanding, such discretion certainly was not unfettered. 15. Secondly, counsel argued that the lack of unfettered discretion and clear presumption in favour of maintaining the status quo undermines the Union’s argument that the Employer unfairly and unreasonably exercised its discretion. The Employer submits that the wording of the Letter of Understanding #8 means that it is impossible for it to act unreasonably and/or unfairly so long as it is acting in accordance with what it agreed to “endeavour” to do under the Collective Agreement. It would only be if the Employer was seeking to not follow its past practice that it would have to justify the reasonableness and fairness of its actions. 16. Counsel pointed out that the Union relies on Zehrs Markets and UFCW Local 1977 in support of its position. In his view, that case is factually distinguishable in that it involved the employer transferring a junior employee to a vacant position that was desired by a more senior employee. No business reason was provided by the employer for selecting the junior employee. Arbitrator Newman found that while the Collective Agreement did not require the employer to select the senior employee, it was required to act reasonably, which included providing a legitimate business reason for selecting the junior employee. 11 17. While the case is factually dissimilar, the decision relies on a relevant quote from Arbitrator Burkett’s decision in Re United Parcel Service Canada Ltd. and Teamsters Union, Loc. 141 (1981), 29 L.A.C. (2d) 202 wherein he commented on how to assess the reasonableness of an employer’s decision. The Union in this case also relied on this quote, which is reproduced below for ease of reference: Is the arbitrator to sit back and assess management’s decision-making in the light of some subjective concept of reasonableness or fairness? The result would be to substitute the arbitrator’s judgment for that of management in areas where the parties have decided, given certain broad parameters, that management’s judgment should govern. Rather, in our view, the duty is one which should be measured against more objective standards such as used by the Court in the Metropolitan Toronto transfer judgment [1977], supra. In our view, the employer’s decision-making should be assessed against the requirement to act for business reasons and the requirement not to single out any employee or group of employees for special treatment which cannot be justified in terms of real benefit to the employer. [emphasis added] 18. Employer counsel argued that in the instant matter, the Union is suggesting that the Employer ought to do exactly what Arbitrator Burkett cautioned against, namely, single out the Grievor for special treatment without any benefit to the Employer. Indeed, the inappropriateness of the Union’s request is exacerbated by the fact that it is suggested that the Employer ought to have done so despite the language of the Letter of Understanding #8, which requires the Employer to endeavour to follow its practice with respect to weekend scheduling. 19. On top of this, even if Letter of Understanding #8 did not exist, it was suggested that the Employer would retain the right to assess such a decision against its operational needs. There exists no scenario where permitting the Grievor to work fewer weekend shifts promotes operational efficiency. 12 20. The Employer relied on Arbitrator Luborsky’s recent decision in Bell Canada and Unifor, Local 46, 2017 CarswellNat 3583. In that case, the Grievor had been required to relocate after his job was eliminated. The Collective Agreement provided that employees “shall be reimbursed for moving expenses as approved by the Company and in accordance with Company practices”. Arbitrator Luborsky found that the employer’s actions with respect to the Grievor in that case did not violate the specific article of the collective agreement outlined above. The arbitrator then turned to the question of whether the employer had acted “fairly”, and made the following comments: 69. …Even before the Supreme Court of Canada's decision in Bhasin v. Hrynew, supra, which stands for the principle that, "parties generally must perform their contractual duties honestly and reasonable and not capriciously or arbitrarily" (per Cromwell J. at para. 63), many arbitrators had concluded that a presumed underpinning of all collective agreements is the expectation that its provisions will be administered in a "fair" or "reasonable" manner, thereby prohibiting the arbitrary exercise of managerial discretion and/or application of the terms of the collective agreement that have a discriminatory effect, even when there is no specific provision governing the matter outside of the general grant of "managerial rights"… … 71. However, while recognizing the expectation of fairness underpinning the proper administration of the terms of the collective agreement in the present case, even if there was no explicit contractual provision governing the matter outside of the general application of the prerogative of the Company to manage its operations, which under article 8.01 confers on the Company, "the exclusive right and power to manage its operations in all respects and in accordance with its commitments and responsibilities to the public, to conduct its business efficiently and to direct the working forces", the determination of what is and is not "fair" (to paraphrase from Arbitrator Surdykowski, supra,) also does not come out of or exist in the air. "Fairness" as a construct derives its appreciation from the contextual perspective of the collective agreement read as a whole, which in the instant case includes the management rights clause that must be interpreted in the context of the substantive provisions in the collective agreement addressing the matter at hand. The decision in Bhasin and the arbitration awards that have followed do not stand for a grand new vision that an inherent concept of "fairness" must supersede or govern the proper interpretation of the substantive 13 contractual provisions under consideration. In a "chicken-and-egg" analogy, considerations of "fairness" do not rule the interpretive roost; or in other words, the tail of "fairness" does not "wag the dog" of proper contractual construction. 72. Instead, before one can assess what is a "fair" or "reasonable" application of managerial discretion one must look to the wording of the collective agreement as a whole to determine whether the parties have addressed their minds to the specific obligation or entitlement on the matter, which is the proper context of what constitutes fair or reasonable administration of that obligation or entitlement under the principles in Bhasin … [emphasis added] 21. Counsel took the position that in applying these comments to the instant matter, demonstrates the inherent fairness of the Employer’s actions. Any requirement that the Employer act “fairly” must be read in context with the Collective Agreement, and specifically the Letter of Understanding #8. By doing exactly what it agreed to endeavour to do, the Employer clearly was acting fairly and reasonably in the circumstances. 22. The Union, in its submissions, makes reference to job posting #228, despite that posting and the facts surrounding it not being part of the agreed statement of facts. While the Employer argued that the Union’s reliance on that job posting is inappropriate, it is relevant to note that the successful applicant for that position has greater seniority than the Grievor. As such, the Union’s position would require the Employer to take away one in four weekend scheduling from a more senior employee in order to provide the Grievor with special treatment. 23. The Union also argued that the Grievor would not have applied to posting #225 were it not for the assurances given to her. As indicated in the agreed statement of facts, Ms. Lee’s evidence would have been that she never made any promises with respect to the ability for Ms. Dick’s schedule to be changed, nor would she have had the authority to unilaterally make such promise. The agreed statement 14 of facts also confirm that, subsequent to her conversation with Ms. Lee, the Grievor: a. applied to posting #225, knowing that the posting specified that the hours of work included “every other weekend”; b. did not raise any concerns about the scheduling requirements for the position during the job competition process; c. indicated during the interview that she understood the “need to be flexible in our schedule” and that the goals and outcomes of the persons the Employer supports “don’t just run on a 9-5 job”; d. did not raise any concerns with the schedule or inquire if the schedule could be changed when asked, at the end of the interview, if she had anything else she would like to ask of or tell the interview panel. e. never spoke to Ms. Lee and/or the Employer’s Human Resources department to request a schedule change after she was the successful candidate for posting #225; f. on September 14, 2020, signed an Employment Status Change Agreement that confirmed that “The ability to work flexible hours is a mandatory requirement inclusive of days, evenings, overnights and every other weekend according to a schedule determined by your Supervisor”. 24. All of the above undermines any suggestion that the Grievor relied on any assurances from Ms. Lee. In any event, any alleged assurance (which is denied to have occurred) would be in violation of Article 1.01 of the Collective Agreement, which provides that the Union is the “sole and exclusive bargaining agent for all employees of Community Living Campbellford/Brighton” save and except for the exceptions set out in that Article. 25. In summary, the Employer’s position is that, to the extent that it had discretion with respect to the Grievor’s weekend scheduling, such discretion was clearly limited by the parties’ agreement in the Letter of Understanding #8. As such, it cannot legitimately be argued that the Employer failed to act reasonably by doing exactly what the Collective Agreement required it to “endeavour” to do. In any event, the Employer’s decision to act consistently with the Collective Agreement and with its operational need for weekend work was clearly reasonable. Accordingly, the Employer requests that the grievance be dismissed. 15 26. The union did not make any submissions in reply. Decision 27. I have carefully reviewed the submissions of counsel and the jurisprudence provided. At the hearing in this matter, the parties agreed that they were content to have me issue a “bottom line” decision. The Union acknowledged that pursuant to Article 2 of the Collective Agreement, the allocation and scheduling of work assignments are fixed exclusively in the Employer, except as restricted in the Collective Agreement. There is no dispute that the Employer’s practice with regard to weekend scheduling was that, if an employee successfully transferred into a new position, they would maintain their previous weekend schedule and that if an employee successfully posted into a vacancy, weekend scheduling was in accordance with the requirements set out in the posting. There is also no dispute that the Employer in this case acted in accordance with this practice and complied with the Letter of Understanding #8 and with the Collective Agreement. 28. Counsel for the Union took the position that the Employer did not use the discretion found in the collective agreement and the Letter of Understanding #8 reasonably with regard to weekend scheduling related to Ms. Dick. As such, the Union sought an order declaring the Employer breached the Collective Agreement in denying Ms. Dick’s request to continue a one in four weekend schedule in her new position. 29. I disagree with the assertion of the Union. I believe that the Employer exercised the discretion found in the collective agreement and the Letter of Understanding #8 reasonably and in a manner consistent with the collective agreement and operational needs. There has been no violation of the collective agreement in this case. 16 30. Accordingly, the grievance is dismissed. I will remain seized in the event that there are any issues arising from this decision. Dated in Toronto this 15th day of August, 2022 Janice Johnston Arbitrator