HomeMy WebLinkAbout2010-0045.Union.10-11-04 DecisionCommission de
Crown Employees
Grievance
UqJOHPHQWGHVJULHIV
Settlement Board
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Couronne
Suite 600 Bureau 600
180 Dundas St. West 180, rue Dundas Ouest
Toronto, Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 7pO
Fax (416) 326-1396 7pOpF
GSB#2010-0045
UNION#2010-0999-0014
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Union)
Union
- and -
The Crown in Right of Ontario
(Ministry of Revenue)
Employer
BEFOREDeborah J.D. Leighton Vice-Chair
FOR THE UNIONDavid Wright
Ryder Wright Blair & Holmes LLP
Barristers and Solicitors
FOR THE EMPLOYERLisa Compagnone
Ministry of Government Services
Labour Practice Branch
Counsel
HEARING
July 19, 2010.
- 2 -
Decision
[1]On March 22, 2010, the union grieved that the employer had violated the collective
agreement by refusing to acknowledge its obligation to certain payments due under Article 53
and 78 for the employment period of members who are accepting positions with the Canada
Revenue Agency (CRA). The parties have agreed to the following statement of facts for the
purposes of this litigation and without prejudice to any position they may take in any other
matter.
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Dnd the Ontario Ministry of Revenue
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HQWHUHGLQWRD³&DQDGD2QWDULo Comprehensive Integrated Tax Co-
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is assuming responsibility for various tax collection services formerly performed by
MOR in relation to the Retail Sales Tax/Provincial Sales Tax.
2.In late 2009, OPSEU and the Employer had conducted information sessions for
OPSEU employees who may have been affected by the transfer and provided those
employees with the following documentation regarding Collective Agreement
entitlements:
a.236(8(PSOR\HH3RUWIROLRV±$SSHQGL[$
b.5LJKWVDQG(QWLWOHPHQWVRI,PSDFWHG(PSOR\HHV±$SSHQGL[%
3.Pursuant to the Agreement discussed in paragraph 1, the CRA and MOR negotiated
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approximately 1253 individuals who had one of the positions identified in Appendix
1 of HRA would receive job offers from the CRA for positions in the Public Service
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related Letters of Understanding, is attached as Appendix C.
4.The Employer distributed communications for affect MOR OPSEU employees
regarding the Original Agreement as follows:
a.+XPDQ5HVRXUFHV$JUHHPHQW4XHVWLRQVDQG$QVZHUV±$SSHQGL['
b.+XPDQ5HVRXUFHV$JUHHPHQW+5$
$WD*ODQFH±$SSHQGL[(
c.-RE2IIHU3URFHVV:KDW¶V+DSSHQLQJ±$SSHQGL[)
5.7KH&5$DQG025DJUHHGWRDPHQG+5$RQ-XQH³$PHQGHG+5$´
whereby the CRA would instead offer jobs in the Professional Institute of Public
6HUYLFHRI&DQDGD³3,36&´
EDUJDLQLQJJURXSto a smaller subset of the individuals
who would have received offers for positions in PSAC under the Original HRA. A
copy of the Amended is attached as Appendix G.
- 3 -
6.The Employer issued communications to affected MOR OPSEU employees
regarding the Amended HRA on June 15, 2010 as attaches as Appendix H.
7.OPSEU has been communicating with its members about the transfer to CRA
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a.-DQXDU\±$SSHQGL[,
b.0DUFK±$SSHQGL[-
c.$SULO±$SSHQGL[.
8.The job offers referred to in paragraphs 3 and 5 above are taking place in tow
³ZDYHV´DVLGHQWLILHGLQ$SSHQGL[RIWKHAmended HRA. The first wave of offer
letters was issued by the CRA on June 25, 2010. Those employees have until July
26, 2010 to respond. The second wave of offer letters will be issued on December
17, 2010. Those employees will have until January 17, 2011 to respond.
9.The parties reached an agreement to allow all affected employees the ability to
choose Advance Direct Assignment entitlements under Appendix 40 before
receiving their job offers as discuVVHGLQ236(8¶V$SULO7D[LQJ7LPHV
newsletter and the subsequent Minutes of Settlement attached as Appendix L.
10.On or around May 31, 2010, Ontario Shared Services conducted an information
session with the affected OPSEU employees who would be receiving an offer
during the first wave of offers. A copy of the slide deck used at the information
session is attached as Appendix M.
11.The job offers referred to in paragraphs 3 and 5 above are considered Appendix 18
Schedule B transfers and are not considerHG³JRRG´MRERIIHUVEHFDXVHWKH&5$
does not recognize seniority.
12.Employees who choose to reject offers with the CRA referred to in paragraphs 3
and 5 above will be surplussed and will receive a termination payment of one week
of salary for each year of continuous service.
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with the CRA referred to in paragraphs 3 and 5 above who were hired prior to
January 1, 2009 with one or more years of service will receive a termination
payment of one week of salary for each year of continuous service up to December
31, 2008.
14.The Union has grieved a breach of Articles 53 and 78 of the Collective Agreement,
in that employees who have accepted job offers with the CRA referred to in
paragraphs 3 and 5 above are entitled to termination pay calculated based on their
length of service up to their last day of employment with MOR.
[2] The parties agree that the issue before me is whether or not employees who accept jobs
with the CRA have voluntarily resigned from the OPS. Since this is a case of first instance, there
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is no case law to guide my decision. The answer to this question involves an interpretation of
several articles of the collective agreement. Article 53 of the collective agreement provides
termination payments to employees when their work ends with the OPS. Section 53.4.1 states as
follows:
An employee,
(a) Who has completed a minimum of one (1) year of continuous
service and who ceases to be an employee because of:
(1) Death,
(2) Retirement pursuant to,
(a) Articles 8.4, 8.6, 9, 10.1, 10.2, 10.3 or 17 of the
OPSEU pension plan and who is found by the
OPSEU pension trust to be unable to perform his or
her duties by reasons of mental or physical
LQFDSDFLW\DQGZKR¶VVHUYLFHLVWHUPLQDWHGLQ
circumstances under which he or she is not entitled
to a disability pension; or
(3) Dismissal for certain reasons under section 39 of the
P.S.O.A., or
(4) Resignation during the surplus notice period; or
(b) who has completed a minimum of five (5) years
of continuous service and who ceases to be an
employee for any reason other than:
(1) Dismissal for cause under subsection 34
of the P.S.O.A., or
(2) Abandonment of position under section
42 of the P.S.O.A., or
is entitled to severance pay for continuous service from and after
April 1, 1978 equal to one (1) week of salary for each year of
continuous service from and after April 1, 1978.
Article 53.4.2 of the collective agreement provides:
53.4.2 Not withstanding Article 53.4.1 an employee who
voluntarily resigns is only entitled to termination payments for
services accrued up to December 31, 2008.
Article 78.1.2 makes the same provision as 53.4.2, but for the part time employees in the unit.
[3] Article 6 of Appendix 18 (Schedule B transfers) governs what the parties have referred to
as a negotiated transfer of work from the Ontario Government to another employer and thus
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applies here to the employees whose work is being transferred to the Federal Government.
Article 6.4 provides as follows:
6.4 Employees who accept a job offer in accordance with Article
6.1.1 with a receiving employer will be deemed to have resigned
effective the date the commence employment with the new
employer, and no other provision of the collective agreement will
apply except for Article 53 or 78 (termination pay).
Article 6.6 states:
6.6. Where the salary of the job offered by the receiving employer
is less than eight-five percent
RIWKHHPSOR\HH¶VFXUUHQW
weekly salary or if the employHHV¶VHUYLFHRUVHQLRULW\DUHQRW
carried over to the receiving employer, the employee may decline
the offer. In such a case, the employee may exercise the rights
prescribed by Article 20 (EMPLOYMENT STABILITY) and/or
paragraphs 2-5 of Appendix 9.The employee must elect whether
or not to accept employment with the receiving employer within
three (3) days of receiving an offer. In default of election, the
employee shall be deemed to have accepted the offer.
Article 6.6 is clear that the individuals affected by the transfer of the HST work to the Federal
Government have a choice as to as to whether or not to accept a position with the CRA or not.
However, once their positions are identified they are eliminated from the OPS. Those who
choose not to transfer to the Federal Government will be declared surplus. If they are not able to
find another job within the OPS, they will receive termination pay and all of their service will be
recognized for the purpose of Articles 53 and 78.
[4] Those who choose to transfer to the CRA, in WKHHPSOR\HU¶VYLHZDUHnot entitled to have
their service counted after December 31, 2008, because under Article 53.4.2 and Article 78.1.2
an employee who voluntarily resigns is only entitledWRWHUPLQDWLRQXSWRWKDWGDWH7KHXQLRQ¶V
position is that the employees being transferred to the CRA are not voluntarily resigning their
positions from the OPS and therefore they should get credit for their full service up to the time
they are deemed to have resigned under Article 6.4 of Appendix 18.
- 6 -
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[5] Counsel for the union argued that Article 53 and 78 contemplate a true choice to resign
from work that is still ongoing. He argued that employees here do not have a free choice. It is
more like choosing between the least bad options, given the job is being eliminated in the OPS.
He argued that Article 53.4.2 and Article 78.1.2 could not apply to someone who has no option
to stay in their own job. Counsel relied on the language found in Article 6.4 that employees who
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argued that this is not a typical resignation and is quite different to one that is voluntary.
[6] Counsel noted that the provisions on negotiated transfers in Appendix 18 are new in the
collective agreement and there is no case law that is right on point. He provided me with
definitions of the word voluntary from %ODFN¶V/DZ'LFWLRQDU\ and :HEVWHU¶V He argued that
this is no voluntary choice here in the common understanding of the word.Counsel also relied
on cases relating to whether or not over time had been taken on voluntarily or not. He relied on
Cooper Tool Group Limited and United Steel Workers, Local 6497, 10 L.A.C. (2d) 407(1975),
2¶6KHD
)LUH&RPPLVVLRQHU¶V2IILFHDQG1HZIRXQGODQGAssociation of Public Employees,
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(1994) 42 L.A.C. (4) 1. In both these cases it was found that the overtime performed by
bargaining members was done in a truly voluntarily basis and was not required by the employer.
Therefore, there was no entitlement to overtime.
[7] Counsel also relied on other provisions in the collective agreement that indicated true
voluntariness such as Article 20.7, the voluntary exit option. Counsel also pointed to Appendix
40, Article 3 regarding direct assignments of individuals that have been identified as surplus.
Article 3 provides where individual has not yet received a layoff notice, they can be deemed to
have received a layoff notice for the purpose of direct assignment, if they choose to be
- 7 -
considered for such assignment. And finally, counsel pointed to Article 5, of Appendix 18
(Schedule A) where individuals are given a choice as to whether or not they wish to be included
in a request for proposal or RFP. In counsel submission these provisions stand in contrast to
Article 6.4 where an individual is deemed to have resigned the day before beginning
employment with the Federal Government.
[8] In summary counsel argued that I ought to give meaning to the language that has been
used, that is, that the transferred employees are deemed to have resigned. He urged me to find
that if the parties had intended that the resignations were to be considered as voluntary, they
would have used the words voluntary resignation.
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[9] Counsel for the employer argued that the employees who accept positions with the CRA
have voluntarily resigned from the OPS. The effective date of this resignation is the day before
they start work with the Federal Government. Counsel for the employer argued that clearly
employees who accept a position with another employer have voluntarily resigned. Given the
resignation is voluntary, these employees are entitled to pay for termination up to December 31,
7KXVLQFRXQVHO¶VVXEPLVVLRQWKHEDUJDLQLng unit members transferring to a job with the
Federal Government do not receive any pay after December 31, 2008 to the day they leave the
OPS.
[10] Counsel for the employer argued that this board looks to the substance of what has
occurred and not what an employer has called it. Here one must look at the subjective and
objective intent of the employees. The resignations of individuals taking a job with the CRA
may be reluctant but they are never the less voluntary.
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[11] Counsel argued further that the resignation here comes with a transfer to another employer.
The language in this case is new, but counsel argued there are many cases on voluntary
resignation. The difficulty of the resignation does not mean that it is not voluntary. So counsel
urged me not to look at the dictionary definitions as tendered by the union, but to look to the case
law on resignations. Counsel relied on the Sachigo case, infra, where the issue before the
adjudicator was whether or not the teacher had quit her employment with the board and it could
treat her actions as a resignation. Counsel relied on a quotation from Professor Palmer in
Collection Agreement Arbitration in Canada, cited in Sachigo:
Central to an understanding of the law in this area is an awareness
RIWKHµULJKWWRTXLW¶HPSOR\PHQWis personal to the employee and
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conclusion that this right has been exercised by the employee
involved. Consequently, arbitrators have developed the view that
there is both the subjective and anREMHFWLYHHOHPHQWWRDµTXLW¶
first, an employee must form an intent to quit his employment;
and, second, he must carry out an act inconsistent with his further
employment.
Counsel argued that in this case employees taking employment with the Federal Government is
evidence of a quit or resignation.Counsel argued further that a threat or inducement from an
employer may negate the voluntariness of a resignation. However, in this case there is no
evidence to support any undue influence on employees. The decision must be independent and it
was even if it was an unpleasant choice. In the facts before me, it is clear that people are given
the option to choose to go work for the CRA or not.
[12] Counsel argued further that the documentation before me shows that the employees had
plenty of information on the job offers and time to decide whether they wanted to take the job
with the CRA or not. Once an offer was made, employees were given a month to decide whether
or not to take the job. Counsel noted that the decision of employees to accept the job offer was
- 9 -
voluntary and what is deemed is the date of the resignation. Those that do not accept a job with
the CRA are entitled to the provisions under Article 20 of the collective agreement. Counsel
agreed with the union that these individuals would be declared surplus. They might perhaps be
matched to a job or if not, they would be terminated.
[13] Counsel for the employer submitted that the provisions noted by the union on other Articles
involving voluntary choice are not helpful to my decision here. She noted that the provisions
identified by the union involve completely different circumstances and therefore are of no
assistance in deciding whether or not this is a voluntary resignation or not in all circumstances.
Counsel for the employer addressed the argument of the union that the employees did not have a
IUHHFKRLFHLQWKHFLUFXPVWDQFHVKHUH6KHDUJXHGWKDWWKHFDVHODZDGGUHVVHVWKH³UHOXFWDQW
UHVLJQDWLRQ´DQGWKDWHYHQDUHluctant resignation can be found to be a voluntary quit. She
argued that thus these individuals should not be given severance pay for 2009 until the date they
are deemed to have resigned from the OPS. If that is an injustice, she argued, it is outside the
ERDUG¶VMXULVGLFWLRQ7KHLVVXHEHIRUHPHLVZKether or not the decision to resign was voluntary
and therefore caught by Article by 53 and 78 respectively. The parties negotiated the results of a
voluntary resignation and this Article first appeared in the collective agreement in 2008.
[14] Counsel for the employer relied on the following cases in support of her submission:
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7UDQVDOWD8WLOLWLHV&RUSDQG7UDQV(PSOR\HHV¶$VVRFLDWLRQ (1998), 77 L.A.C.(4) 129; OPSEU
and Ministry of Agriculture, Food, and Rural Affairs (2008), GSB 2007-1045 (Briggs); OPSEU
and Ministry of Consumer and Business Services (2003),GSB 2001-0884 (Herlich); OPSEU and
Ministry of the Attorney General (2008),GSB 1992- 1290 (Waters); Anchor Cap and Closure
Corp of Canada v. United Electrical Radio and Machine Workers of America, Local 812 (1949)
1 L.A.C. 222 (Finkelman); Sachigo Lake Band and Vansickle (1996) C.L.A.D. 6; Westfair Food
- 10 -
Limited and UFCW, Local 832 (2001) M.G.A.D 11; Community Life Care Inc. and UFCW,
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Local 175 (2008) 174 L.A.C. (4) 64 (Bendel).
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[15] Counsel for the union argued that the fundamental question before me is who severed the
employment relationship. Counsel argued that it is clear that the employer is the one who
severed the relationship. The retail sales taxes jobs are being eliminated and therefore there is no
further employment in the OPS for the effected individuals. The employees had two choices.
The first was to go to the CRA; the second was to be declared surplus. But, in the second choice,
those who choose surplus will get all their severance. Counsel argued that the issue before me is
not whether there has been a resignation or not, as in the cases put before me by the employer.
The case law put forward by the employer deals with whether or not an individual has truly quit
a job or not. There is no issue before me as to whether these individuals have quit. Thus these
cases are of no assistance in deciding the issue of whether the resignation was voluntary. The
issue in the cases of whether or not somebody has quit or not where a job still exists usually
involves an analysis of whether or not the individual was forced by the employer to resign.
Counsel argued further that given the employer severed the employment relationship by
transferring the work to another employer there can be no voluntary resignation.
[16] Counsel for the union also argued that the parties made a distinction here. They could have
called it a deemed voluntary resignation. But they GLGQRW7KHODQJXDJHWKH\XVHGZDVµGHHPHG
UHVLJQDWLRQ¶
[17] In concluding, counsel agreed with the submission of the employer that it is not the label
that the employer gives something but what actually occurred that is important. The employer
- 11 -
here made a decision to sever employment, the employees had two options: to take a job with the
CRA or to be declared surplus. Counsel argued that there should not be any difference in
treatment as to termination or severance pay between the two groups of people. He argued that
Article 53.4.2 and 78.1.2 mean that a person who had the option of staying in a job, but
voluntarily chooses to resign, should be covered by the cap in termination pay that is up to
December 31, 2008. That is simply not the caseEHIRUHPHLQFRXQVHO¶VVXEPLVVLRQ7KXV
counsel urged me to find that the individuals who chose to go with the CRA did not voluntarily
resign for the purposes of applying Article 53.4.2 and 78.1.2.
Decision
[18] Having carefully considered the submissions of the parties, I have decided that the union
must prevail. I am persuaded that the meaning of Articles 53.4.2 and 78.1.2 which specifically
cap termination payments to employees, who voluntarily resign from an existing job in the OPS,
is not applicable in the case of employees whose work is transferred to another employer. I
make this decision for several reasons. One is that the language used in the Appendix 18, Article
6.4 could have specified that the resignation for these employees is voluntary. However, it did
not. It uses a word often used in law which suggests that what occurredZLOOEHµFRQVLGHUHG¶RU
µWUHDWHG¶DVDUHVLJQDWLRQ7KLVlanguage is inconsistent with the usual sense or meaning of a
voluntary resignation.
[19] I am persuaded that the real question here is, who decided to sever the employment
relationship as argued by the union. And of course the answer is that the employer decided to
transfer the work and to sever the employment relationship. The employees had some choice.
They could decide to transfer or they could take their chances being declared surplus. However,
there was no choice about staying in their old jobs. There was no question that their jobs were
- 12 -
gone. Again, this supports a finding that the resignations are not voluntary. This interpretation
also has the effect of treating both groups of employees equally while in the OPS. I am also
convinced that if the employer and the union intended to treat the two groups here differently for
the purposes of termination pay they would have included clear language in Article 6.4 of
Appendix 18 to do so. And they did not.
[20] I have carefully considered the case law presented by the employer on resignations. Given
the nature of the question before me I did not find that the cases helped in my deliberations. The
case law put before me raised issues as to whether a grievor had quit work or not. This is not the
issue before me. There is no question that the employees who choose to be transferred are
resigning. The only question is whether it is a voluntary resignation.The employer argued that
a reluctant resignation is nevertheless a resignation. I agree, but the language of Articles 53.4.2
DQG
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[22] For all the reasons noted above, I hereby grant the grievance. I shall remain seized of any
issues which may arise upon implementation of the award.
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Dated at Toronto this 4 day of November 2010.
Deborah J.D. Leighton, Vice-Chair