HomeMy WebLinkAbout2005-0823.Zolnierczyk.11-02-08 Decision
Commission de
Crown Employees
Grievance Settlement
UqJOHPHQt des griefs
Board
dHVHPSOR\pVGHOD
Couronne
Suite 600 Bureau 600
180 Dundas St. West180, rue Dundas Ouest
Toronto, Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8
Tel. (416) 326-1388 7pl. : (416) 326-1388
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GSB#2005-0823
UNION#2005-0234-0122
IN THE MATTER ARBITRATION OF AN
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Zolnierczyk)
Union
- and -
The Crown in Right of Ontario
(Ministry of Community Safety and Correctional Services)
Employer
BEFOREVice-Chair
Bram Herlich
FOR THE UNION
Tim Hannigan
Ryder Wright Blair & Holmes LLP
Counsel
FOR THE EMPLOYER
Felix Lau
Ministry of Government Services
Legal Services Branch
Counsel
HEARING
May 15 & 28, 2009, June 3, 2009,
September 9 & 10, 2009, October 16, 2009,
November 5 & 6, 20, 26, 2009,
March 22, 2010, April 26 & 27, 2010,
September 22, 2010, October 12 & 15, 2010.
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Decision
[1]The grievor, Rocky Zolnierczyk, was discharged from his employment as a
&RUUHFWLRQDO2IILFHU³&2´
DWWKH0DSOHKXUst Correctional Complex by letter dated May 24,
2005. The grounds relied upon by the employer to support the termination, as set out in the
notice of dismissal, were as follows:
That on December 24, 2003 you used excessive force on an inmate under
your care and control and failed to report the use of force as required by
Ministry Policy and the Regulations made under the Ministry of Correctional
Services Act.
That you submitted false and misleading reports regarding the circumstances
surrounding the incident.
[2]The central event giving rise to the termination and, thus, to these proceedings,
happened some seven years ago. It took approximaWHO\VHFRQGVWRXQIROG,WLVWRQRRQH¶V
credit that it has taken such an inordinate amount of time to constitute, commence and complete
the instant proceedings. Some of the reasons for the delay are more compelling than others, e.g.
parallel criminal and civil proceedings and on-again off-again mediation efforts in these (and
perhaps other) proceedings. But the inherent frustration engendered by the delay in this case is
only magnified by the fact that there were disputed versions of the critical 28 seconds of events,
which, now seven years later, must be resolved.
[3]Indeed, as will be seen, the outcome of this case hinges largely, if not exclusively,
on findings of fact in relation to those 28 seconds. Three individuals: the grievor, an inmate and
another CO all testified to their parts in those 28 seconds of salient events. But while it might be
thought that the viva voce evidence of three witnesses, however divergent their accounts of the
28 seconds might be and were, could be heard by this Board in short order.
[4]However (once the litigation commenced in earnest), the case required some 16
days of hearing over a period of a year and a half. In addition to the three individuals already
mentioned, we heard the evidence of 5 further witnesses, some of whom testified at great length.
I will shortly detail, in summary form, the nature of the evidence proffered by each of the
- 3 -
witnesses. Suffice it to say that in a circumstance where there were multiple opportunities for
various witnesses to provide various statements at various times about the events in question,
there were many opportunities to hear not only evidence about what actually transpired but also
WRKHDUHYLGHQFHWKDWZDVIDUPRUH³GHULYDWLYH´in nature, i.e. not direct evidence about what
actually happened, but rather evidence about what the participants, at various times, said or
wrote or otherwise reported about what happened. Of course, this trail of multiple utterances
contributed to the many layers of the evidentiary onion and provided fertile ground for cross-
examination aimed at identifying inconsistencies in order to test and possibly undermine the
UHOLDELOLW\RIDJLYHQZLWQHVV¶VHYLGHQFH,GRQRWPHDQWRVXJJHVWWKDWDQ\RIWKLVHYLGHQFHZDV
not, strictly speaking, relevant or admissible. However, having now traversed this impressive
evidentiary terrain, I am less than certain that much of this derivative evidence was ultimately of
great probative value. Neither is it apparent to me that the result in the case would have been
significantly different had the viva voce evidence been largely restricted to direct testimony
about the salient events.
[5]In addition to the viva voce and written documentary evidence, a number of video
recordings were marked as exhibits. These included videos recorded at the same time as the
events in question. As will be seen, the events took place in the Admitting and Discharge
³$ '´
DUHDRIWKH0DSOHKXUVWIDFLOLW\7Kere are numerous cameras mounted in various
locations within the jail. We were provided with the recordings from two such cameras mounted
at opposite ends of a hallway within the A&D area. These afford a clear view and record of
movements in the hallway. The central event took place in a small cell off this hallway. While
the videos provided no view into that cell, they were, nonetheless, extremely helpful in
demonstrating various relevant comings and goings and in establishing the timing of events. We
also took a view of the facility and the relevant areas.
[6]In its briefest possible summary form, thHHYHQWVJLYLQJULVHWRWKHJULHYRU¶V
termination were as follows. At approximately 8 a.m. on December 24, 2003, a number of
inmates were being prepared for transport to courts. One of these inmates, then recently arrested
.HQQHWK0RRQH\KHUHLQDIWHUUHIHUUHGWRDV³WKHLQPDWH´
EHFDPHXQUXO\7KHJULHYRUHVFRUWHG
him into cell #12. They were inside the cell for approximately 28 seconds. Another CO, Cole
Jensen, can be seen in the video, standing at the entrance to the cell with a view of its interior.
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While the video suggests that at least one other CO may have had a partial view into the cell for
some portion of the 28 seconds, the direct evidence we heard was restricted to that of the inmate,
the grievor and CO Jensen.
[7]The employer asserts that during those 28 seconds in the cell, the grievor
assaulted the inmate by delivering a punch to his head. There was, the employer asserts, no basis
or need for any physical intervention on the grLHYRU¶VSDUW7KHDVVDXOWZDVWKHUHIRUHDQ
excessive use of force in circumstances which required no physical force at all.
[8]As I have already alluded to, a central part of my task is to reconcile the
conflicting versions of events offered by the grievor, the inmate and CO Jensen. Both the inmate
and Jensen testified, in versions that were compatible one with the other, that the grievor struck
the inmate. The grievor denied it. My task was made somewhat more complicated by the fact
that each of these three individuals offered different versions of the events at different times. For
example, although they were unequivocal in their testimony before me, both the inmate and
Jensen had initially denied that any assault had taken place. For his part, while the grievor has
constantly and consistently denied any assault took place, he initially even denied ever entering
WKHFHOOWRJHWKHUZLWKWKHLQPDWHWKHUHZHUHRWKHULQFRQVLVWHQFLHVLQWKHJULHYRU¶VHYLGHQFHWR
which I shall return).
[9]After emerging from the cell, it would appear that the inmate continued his
disruptive behaviour. About three and one half minutes after exiting cell #12, the inmate was
once again escorted into that cell by the grievor. Whatever transpired during the second cell
entry is of less importance for our purposes. There is, however, no issue that the inmate emerged
from the cell with a serious head injury, requiring surgery and hospitalization. The inmate
testified that he had no recollection of anything between the time of his immediate (second) entry
LQWRWKHFHOODQGKLV³FRPLQJWR´DIWHUVXUJHU\LQthe hospital. (I note that there is evidence,
including the video and other direct and hearsay evidence, clearly establishing that the inmate
was conscious and seen walking along the A&D hallway upon emerging from the second cell
HQWU\
$QGWKHJULHYRU¶VHYLGHQFH±LQUHVSHFWRIWKHVHFRQGFHOOHQWU\±LVQRWQHFHVVDULO\DW
least in its broad contours, incompatible with that of the inmate. The grievor testified that,
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virtually upon entering the cell (the second time) the inmate collapsed and, in the course of
falling, struck his head against a hard concrete surface.
[10]There may be any number of possible explanations for the injury sustained by the
inmate during the course of the second cell entry. It may be that, entirely consistent with the
JULHYRU¶VHYLGHQFHWKHLQPDWHVLPSO\FROODSVHG±that would be consistent with a terse entry by
the attending surgeon. The clinical note reads as follows:
The patient is an unfortunate 39-year-old male who has a significant
drug addiction and was recently incarcerated. At the time of dictation,
I did not have a full history of how this gentleman sustained his injury,
but apparently, it was a witnessed sudden collapse and this is very
likely, given his positive drug screen. On arrival at Trillium Health
Centre, the patient was drowsy, but arousable, confused and moving all
limbs. The CT scan showed a significant left acute subdural with mass
effect and midline shift. The risks and benefits of surgery were
GLVFXVVHGZLWKWKHSDWLHQW¶VIDWKHUDQGFRQVHQWZDVUHFHLYHG
[11]This constituted virtually the full extent of any medical evidence tendered. And,
RIFRXUVHWKHEDVLVIRUWKHFRQFOXVLRQRI³VLJQLILFDQWGUXJDGGLFWLRQ´DQGWKHH[WHQWDQG
significance of the positive drug screen were therefore not further explained.
[12]It may be that, not inconsistent with thHJULHYRU¶VHYLGHQFHRIZKDWWUDQVSLUHG
during the second cell entry, the inmate collapsed as a result of the delayed impact of a blow
sustained during the first cell entry. This would, of course, be inFRQVLVWHQWZLWKWKHJULHYRU¶V
version of the first entry.
[13]There may be other possibilities with respect to what exactly transpired during the
second cell entry (including those which might cRQVLGHUWKHLQPDWH¶VSRVLWLYHGUXJVFUHHQ
However, both employer counsel and Superintendent Dalgleish, who made the decision to
WHUPLQDWHWKHJULHYRU¶VHPSOR\PHQWPDGHLWFOear that the employer did not rely upon anything
that transpired during the second cell entry or any alleged impropriety that may have taken place
there. Indeed, while Superintendent Dalgleish candidly conceded that he may have had and
continued to have suspicions about what precisely occurred during the second cell entry, the
evidence was insufficient to establish any wrongdoiQJRQWKHJULHYRU¶VSDUW7KXVLQPDNLQJWKH
- 6 -
GHFLVLRQWRWHUPLQDWHWKHJULHYRU¶VHPSOR\PHQWDQGLQDGYDQFLQJLWVFDVHEHIRUHPH
WKH
employer placed no reliance on the events of the second cell entry and neither did it rely on the
FRQVLGHUDEOHH[WHQWRIWKHLQPDWH¶VLQMXU\DVDbasis for the discharge. In those circumstances, I
have not found it necessary, beyond that which is undisputed, to arrive at any firm or
comprehensive conclusions as to what transpired during the second cell entry.
[14]Thus, it is clear that we are led back to the 28 seconds that comprised the first cell
entry as the evidentiary heart of the case. As I have already indicated, very little of the many
days of evidence in this case relates directly to those 28 seconds. I will, however, before further
examining those 28 seconds, offer an annotated summary of the evidence proffered by the
witnesses who testified.
[15]Mike McDonald is the Security Investigations Officer at the Maplehurst facility.
There had been video cameras in various locations within the facility for some time. However,
until two or so days prior to the events in question, none of these cameras had the capacity to
record. That innovation was implemented by Officer McDonald. Further, it would appear that
the impetus for the innovation was triggered, at least in part, by concerns over excessive use of
IRUFHZLWKLQWKHLQVWLWXWLRQ±HYHQWVWKDWLQYROYHGWKHJULHYRU
[16](In fact the grievor ultimately received a three-day suspension for, inter alia,
using excessive force on an inmate. That incident took place some two weeks prior to the
incident we are reviewing and resulted in a three day suspension, imposed approximately one
year later in December 2004, some 5 months prior to the discharge that is the subject of these
proceedings. The employer did not rely on any aspHFWRIWKHJULHYRU¶VUHFRrd in general or this
suspension in particular to support its decision to terminate the grievor.)
[17]Mr. McDonald visited and interviewed the inmate in his hospital room some four
days after his operation. And while the inmate, in his evidence before this Board, professed little
if any recollection of the meeting, Mr. McDonald testified and produced notes and an occurrence
report prepared at the time to support his evidence that the inmate asserted that he had been
struck by the grievor. There are some peculiarLWLHVLQ0U0F'RQDOG¶VHYLGHQFHDQGUHSRUWV
For example, his occurrence report records asking the inmate whether there were any other
- 7 -
RIILFHUVSUHVHQWZKHQ³WKLVSXQFK´RFFXUUHG%XWthere is nothing prior to that notation in the
occurrence report to establish that any punch occurred.
[18]Perhaps more significant is the narrative attributed to the inmate, who is recorded
as having said that in the cell (it is not clear whether during the fiUVWRUVHFRQGHQWU\
³,ZDVVDW
on the bench and all of a sudden he hooked me with his right fist. I went to stand up, felt dizzy
and fell on the floor. The next thing I rememberZDVLQWKHQXUVH¶VRIILFHZLWKKHU´7KLV
account is difficult to square with that of others (including the LQPDWH¶VRZQYLYDYRFHHYLGHQFH
and with the video record. In any event, Mr. McDonald was quite certain of the nature of the
central allegation advanced to him by the inmate.
We next heard directly from the inmate.
[19]Mr. Mooney was 45 years old at the time he testified. He is no stranger to
FRUUHFWLRQDOIDFLOLWLHV±KHHVWLPDWHGWKDWKHKDs been convicted of crimes some 85 times and
incarcerated on some 20 occasions in relation to those convictions, typically for offences such as
theft, other property offences and possession of stolen property. He also conceded that, at least
up to December 2003, he regularly used illicit drugs, including cocaine and others. When he was
³RQWKHVWUHHW´WKLVZDVDGDLO\RFFXUUHQFHDnd continued, though perhaps not with the same
frequency or selection, even while he was incarcerated.
[20]His evidence about the relevant events was brief, at least in examination-in-chief.
He acknowledged that he caused something of a ³UXFNXV´LQWKH$ 'DUHDDVDUHVXOWRIKLV
objection to the attire he was being required to wear for his court appearance. The grievor
directed him into a cell off the A&D corridor and told him to sit on the bench in the cell. The
inmate complied whereupon the grievor, with his fist, struck him in the face. The inmate, still
sitting, asked what that was for and the grievor responded only by exiting the cell. Another CO,
who was at the door, told the inmate to get changed for court. The inmate exited the cell went to
his clothing bag (in the hall) and started taking clothes out of the bag. The grievor returned and
gave him a coat. Some time after that the inmate made a comment to the grievor, something like
³\RXKLWOLNHDJLUO´ZKHUHXSRQWKHJULHYRURQFHDJDLn directed the inmate into the cell, but all
that the inmate could recall subsequent to thatHQWU\ZDVZDNLQJXSLQWKHKRVSLWDO³ZLWKWXEHV
- 8 -
FRPLQJRXWRIP\EUDLQ´7KHLQPDWHKDGQRUHFROOHction at all of anything that transpired during
the second cell entry apart from the entry itself and his apparently virtually immediate blackout.
[21]We next heard from Cole Jensen, who has been a CO at Maplehurst since 2002.
He was on duty in A&D on the morning in question. Initially, Jensen was unable to provide any
real independent recollection of the events. However, he was provided with an opportunity to
review some of his own previous statements, including a transcript of his interview by
LQYHVWLJDWRUVIURPWKH0LQLVWU\¶V&RUUHFWLRQDO,QYHVWLJDWLRQDQG6HFXULW\8QLW³&,68´
RQ
February 16, 2004 and his testimony, in August 2005, at a preliminary inquiry held in relation to
the criminal charges, which were brought against the grievor. (We were not formally advised of
the precise disposition of those charges but it does not appear that any conviction resulted.) And
with those memory aids, CO Jensen was able to confirm the truth of and adopt those prior
VWDWHPHQWV±QRWDEO\WKDWKHZitnessed the grievor assault, i.e. punch the inmate inside the cell
off the A&D corridor.
[22]Special Constable Phil Martin of the Waterloo Regional Police testified
essentially to a single relevant point. He was in attendance in the facility on the day to transport
inmates to Court. At some point after the inmate had collapsed, Constable Martin made his way
to the entrance of the cell. Inside were the grievor, the inmate, the nurse and, perhaps, others.
The constable made a gesture to the grievor by which he intended to convey an inquiry as to
what had happened. The grievor responded in kind, making a three part gesture: presenting one
finger and then a fist, followed, finally, by making a two-handed motion such as a baseball
XPSLUHPLJKWWRLQGLFDWH³VDIH´RUSHUKDSVPRre aptly, as a boxing referee might to indicate
³RXW´
[23]Constable Martin acknowledged that while he may have misunderstood the
gesture, he took it to mean that the grievor had punched the inmate once and that the latter
consequently collapsed.
[24]We next heard, at great length, from the lead CISU investigator in the matter,
Inspector Bruce Graham. The inspector prepared an 81 page undated report, which included an
- 9 -
appendix, comprised of 55 pages of video screen shots and other photos as well as a three page
exhibit register listing the 37 exhibits he considered in the preparation of his report.
[25]Obviously, Inspector Graham was not in a position to offer any first-hand
evidence of the events giving rise to the termination. However, his elaborate report was heavily
relied upon by Superintendent Doug Dalgleish in PDNLQJWKHGHFLVLRQWRWHUPLQDWHWKHJULHYRU¶V
employment.
[26]7KHXQLRQZDVH[WUHPHO\FULWLFDORIVHYHUDODVSHFWVRI,QVSHFWRU*UDKDP¶V
approach and final report. There may be some basiVIRUDWOHDVWVRPHRIWKHFULWLFLVPVOHYHOHG±
the report blends fact-finding with polemic and is tinged with a certain prosecutorial zeal. Some
RIWKHFXULRVLWLHVLQFOXGH,QVSHFWRU*UDKDP¶Vconcession that, even before interviewing the
grievor, he had already concluded that there was sufficient clear and cogent evidence to support
the conclusion that the grievor had struck the inmate. Despite the fact that he never interviewed
Constable Martin, Inspector Graham concluded that the gesture Martin observed the grievor to
make was tantamount to a confirmation of an admission by the grievor. Not all of the dots which
might connect the information before Graham with his conclusion appear to be well connected
and, although I will ultimately have more to say DERXWWKHHYLGHQFHUHJDUGLQJWKLV³JHVWXUH´E\
the grievor, I simply note, again, that Martin himself acknowledged that he may have
misunderstood or misinterpreted the meaning of the gesture.
[27]Neither did Graham even secure a copy RI&2-HQVHQ¶VSROLFHLQWHUYLHZXQWLO
months after the fact. (Graham interviewed JeQVHQRQ-DQXDU\±GD\VHDUOLHU-HQVHQ
had provided a significantly different versiRQRIHYHQWVLQKLVSROLFHLQWHUYLHZ±QR
documentation of this police interview is expressl\UHFRUGHGLQ*UDKDP¶VH[KLELWUHJLVWHUDQG
neither does his report otherwisHUHFRUGRUDVVHVV&2-HQVHQ¶V prior inconsistent account).
[28]I was also impressed by how firmly Inspector Graham arrived at conclusions
about the severity of the inmate¶VFRQGLWLRQ³WKHJX\ZDVDOPRVWGHDG´
7KHUHZDVOLWWOHLQWKH
way of medical evidence or documentation in the materials Graham considered or, for that
matter, in the evidence before me. And finally, just to highlight some of the curiosities,
Inspector Graham did not fully pursue all possible evidence, including evidence of accounts
- 10 -
others may have offered suggesting that the inmate, on the very day of the events, denied any
assault had occurred.
[29]In fairness, Inspector Graham conducted an investigation, not a quasi-judicial
proceeding subject to the rules of natural justice or administrative fairness. And it is not my task,
at least not directly, to assess the accuracy of the report. My principal task is to determine
whether there was just cause to support the grieYRU¶VWHUPLQDWLRQ,PDNHWKDWGHWHUPLQDWLRQRQ
the basis of the relevant evidence before me, not on the basis of Inspector *UDKDP¶VILQGLQJV,W
is not surprising that such a detailed report may be the subject of some fair criticism, which, in
and of itself, does not give me great pause. If I were persuaded that ,QVSHFWRU*UDKDP¶VUHSRUW
was not merely subject to some fair criticism, but so utterly unreliable that it had an improper
LPSDFWRQWKHHPSOR\HU¶VGHFLVLRQPDNLQJWKHQLWmight be necessary to delineate and assess its
faults and their impact much more fully. But while one might quibble with the approach and
HYHQVRPHRIWKHFRQFOXVLRQVRI,QVSHFWRU*UDKDP¶VUHSRUWDVZLOOEHVHHQ,ILQGQRIDXOWLQ
PDQ\RILWVHVVHQWLDOILQGLQJV±SDUWLFXODUO\ those of relevance to my determination.
[30]Inspector Graham, in both his report and his evidence before me outlined and
RSLQHGRQWKHQDWXUHRIWKH³&RGHRI6LOHQFH´VDLG to be prevalent in the corrections context. I
will return to this.
[31]He also provided us with a guided or annotated viewing of the video evidence and
I agree with his assessment, also echoed in his report, that the video evidence in this case is the
most reliable of all the evidence tendered. We may have been treated to a progression of
changing statements proffered by all of the direct observers, including those they offered in their
evidence before me, some six to seven years after the fact, but the video images remained
constant.
[32]We next heard from Superintendent Dalgleish who made the decision to terminate
WKHJULHYRU¶VHPSOR\PHQW7KH6XSHULQWHQGHQW¶VDSSURDFKDQGhis evidence both struck me as
fair and balanced. He testified that in making his determination, he relied most heavily on CO
-HQVHQ¶VDFFRXQWDQGRQWKHLQFRQVLVWHQFLHVLQWKHJULHYRU¶V+HLQGLFDWHd that he placed less
weight on the evidence of the inmate. He was clear that, while he candidly conceded that he
- 11 -
might have his own opinion (which he did not share) about what transpired during the second
cell entry, the evidence was such that the only reasonable conclusion was that the inmate fell
(without having, at the time of his collapse, been subjected to any other external force). He was
equally clear (perhaps unlike Inspector Graham
WKDWZKLOHVWULFWO\VSHDNLQJWKHJULHYRU¶V
touching of the inmate twice (as can be seen on WKHYLGHRUHFRUGZKHQWKHLQPDWH¶VHOERZZDV
touched/held to guide/direct him into the cell) was a use of force, it was neither excessive nor of
any particular significance. Thus, the determination was based solely on the events associated
ZLWKWKHILUVWFHOOHQWU\DQGWKHJULHYRU¶VFRQWLQuing failure to properly report about those events.
[33]The union then called its evidence. The grievor provided a concise summary of
the events on the day in question. It was curious that his initial recitation of those events
included no account or description whDWVRHYHURIWKHLQPDWH¶VFROODSVHVXEVHTXHQWWRWKHVHFRQG
cell entry. Union counsel directed him backwards in his narrative to provide that account. I will
examine the accounts of the principal eyewitnesses in a little more detail shortly. For the
moment it is sufficient to note that the grievor has been constant in all of his various statements:
he has consistently denied ever striking the inmate. He testified that he escorted the unruly
uncooperative inmate into the cell and spoke with him briefly before exiting.
[34]Finally, we heard from Kevin Mitchell who was the Acting Operational Manager
on the shift in question. Mr. Mitchell provided little in the way of any helpful evidence related
directly to the events in question. Essentially, he was called by the union to share his positive
opinion of the grievor as a colleague.
[35]The pictures presented by the video recordings do not vary or suffer from
inconsistency over time and re-telling. Unfortunately, however, neither do they disclose what
actually transpired in the cell on either of the two occasions. The entrance to the cell, but not its
interior, is plainly visible and thus we have a precise record of who entered the cell and when,
from approximately 8:10 a.m., when the inmate first appears in the video, until he emerges from
the cell the second time at approximately 8:32 a.m.
[36]He appears initially to be wearing a black jacket over top of his orange prison
garb and carrying a garment bag, which he hangs on a clothing rack in the corridor. After
- 12 -
speaking with the grievor (and another CO whose testimony we did not hear) he returns to the
clothing rack. The grievor has gone to another area of the corridor. The inmate shuffles about,
approaches the garment bag, takes off his jacket and puts it in the garment bag. He is now clad
exclusively (at least his outermost layer) in orange prison gear. He walks to the other side of the
clothes rack and has words with Acting OM Mitchell. (From the gestures made, one might
reasonably assume that his attire may well have been the subject of the conversation.) He then
returns to the clothes rack spot he was in previously, throws his jacket on the floor, throws his
garment bag on the floor and appears to be, perhaps even deliberately, attracting attention. He
undoes and removes the upper portion of his orange one-piece jumpsuit, revealing a black top
underneath. The grievor and CO Jensen approach him. He removes his shoes and with his
jumpsuit somewhat askew, is escorted by the grievor into the adjacent cell. The two of them are
inside the cell for 28 seconds. During that time, CO Jensen can be seen standing at the cell door
and virtually continuously looking in the direction of the cell interior. At least one other CO
(who did not testify) can be seen glancing briefly into the cell as he walks down the corridor and
pauses near the cell entrance. The grievor emerges from the cell first, followed closely by the
LQPDWHZKRDSSHDUV³QRZRUVHIRUWKHZHDU´
[37]The inmate returns to the clothing pile, removes his black top and another black t-
shirt underneath it and puts on an orange t-shirt from the garment bag and does up the top portion
of his jumpsuit over it. He puts on a different pair of shoes from the garment bag. The grievor
then walks over and hands him an outer coat, returning in the same direction he came. Acting
OM Mitchell arrives, has words with the inmate and walks away. The inmate then puts on the
coat, packs up his garment bag, places it on the clothes rack and walks to the other side of the
rack, where the grievor is standing, with others. The inmate appears to say something to the
grievor and the grievor then, once again, escorts the inmate into the cell (approximately three and
RQHKDOIPLQXWHVHODSVHEHWZHHQWKHLQPDWH¶VILrst exit from and second entry into the cell).
[38]The inmate is inside the cell for approximately 15 minutes before he emerges and
is escorted, although largely under his own steam, by the grievor, the institution nurse (who did
not testify), OM Mitchell and Constable Martin to the health area of the facility for medical
attention. During the 15 minutes in the cell, there is no one who can be seen with a constant
view into the cell. Numerous people come and go, walking by the cell, sometimes glancing in or
- 13 -
entering. The first entry into the cell by another CO (who did not testify) occurs approximately
40 seconds after the grievor and the inmate had entered. Another CO (who did not testify) enters
the cell briefly about 30 seconds later. And the grievor can be seen emerging briefly from and
re-entering the cell about 30 seconds after that.There are further entries by acting OM Mitchell,
Special Constable Martin, and, shortly thereafter, the nurse. Ultimately, the inmate is escorted
out of the cell as described.
[39]The evidence of each of the three principal witnesses is, to varying degrees,
problematic. One cannot lose sight, however, of the fact that these proceedings did not even
commence in earnest until some five and one half years after the events in question. Over that
period of time, various events, including investigations by the employer and by the police,
preparations for civil and criminal proceedings, and testimony at a preliminary inquiry provided
a wealth of opportunities for the witnesses to offer and be questioned and cross-examined on
their accounts of the critical 28 seconds. It should come as no surprise that none of them was
able to traverse all of those inquisitorial challenges without falling victim to at least some
inconsistency. The three principal witnesses, did, however, share one common characteristic:
they all appeared, though each in their very different ways and undoubtedly for very different
reasons, uncomfortable, nervous and less than enchanted with the need to testify. I will now
review their evidence a little more fully.
[40]I begin with the evidence of the inmate. Before reviewing or assessing his
testimony, it may be useful to catalogue the sources of evidence of statements by him and others,
which were or could be used to test his evidence (I set these out in roughly chronological order):
6HFXULW\2IILFHU0DF'RQDOG¶VHYLGHQFHVXSSRUWHGE\IRXUGLIIHUHQWGRFXPHQWVKH
prepared shortly after the incident recording, inter alia, WKHLQPDWH¶VVWDWHPHQWVWR
him a few days after the events;
-information from the inmate recorded on hospital admission forms
- information about the inmate included in the record of operation prepared by the
attending surgeon
- the statement of the nurse to police on January 5, 2004
- 14 -
-tKHWUDQVFULSWRIWKHLQPDWH¶Vstatement to police, January 8, 2004
-interview (video and written transcript) of the inmate by CISU investigators
January 13, 2004
WKHLQPDWH¶VHYLGHQFHLQ pre-trial proceedLQJVLQUHODWLRQWRWKHJULHYRU¶VFULPLQDO
charges in August 2005
WKHLQPDWH¶VVWDWHPHQWVDVUHFRUGHGin a neurophysiological assessment report
prepared in March 2009 in relatiRQWRWKHLQPDWH¶VFLYLOVXLW
-other viva voce evidence before this Board during the course of the hearing,
LQFOXGLQJ$FWLQJ200LWFKHOO¶VWHstimony that, on the day of the event, the inmate
denied any assault had occurred.
6LPLODULPSUHVVLYHSDSHUWUDLOV±LWZLOOQRWEHQHFHVVDU\WRHQXPHUDWHWKHPLQLQWULFDWe
detail, the above list provides WKHIODYRXU±PDUNHGWKHWHVWLPRQ\RIWKHRWKHUWZRSULQFLSDO
witnesses.)
[41]As I have already suggested, this multiplicity of sources and documents provided
fertile ground to establish inconsistencies, some more significant than others. And even apart
IURPWKDWWKHLQPDWH¶VHYLGHQFHDQGKLVGHPHDQRXUin its presentation did not inspire the greatest
of confidence. He was particularly belligerent and obstreperous in response to union counsel
during cross-examination. And the more union counsel was able to highlight (even some
UHODWLYHO\OHVVVLJQLILFDQW
GLVFUHSDQFLHVLQWKHLQPDWH¶VFROOHFWHGYHUVLRQVRIHYHQWVWKHPRUH
obstinate the inmate became. We were required, on perhaps more than one occasion, to interrupt
the proceedings to permit the inmate to gather his composure. Neither do I lose sight of the fact
that, at least at the time he gave his evidence, the inmate himself, with a lawsuit pending against
the Crown, had a personal financial interest in the content of his evidence (indeed, there was a
certain irony in the spectacle of the employer hastenLQJWRFDOOWKHLQPDWHWRWHVWLI\±EHIRUHZKDW
ZDVKLVLPSHQGLQJUHOHDVHIURPMDLO±LQDQHIIRUWWR prove, in these proceedings, at least some of
the very facts upon which the inmate would likely rely in his civil action against the Crown).
[42]I will not catalogue all of the various inconsistencies in detail. But there can be
QRGRXEWWKDWWKHFKLHISRUWLRQRIWKHLQPDWH¶Vevidence and other utterances that are most
difficult to reconcile relate to the principal factual issue in the case. On a number of occasions
- 15 -
on or very close to the day in question, the inmate, given separate opportunities (with Acting OM
Mitchell, with the nurse and with hospital staff) consistently denied any assault had occurred.It
was only several days later in hospital after his surgery and when pressed by Security Officer
McDonald to make a statement, that the inmate first alleged that the grievor had assaulted him.
$QGHYHQWKHQDVVXPLQJ2IILFHU0F'RQDOG¶VDFFRXQWLVDFFXUDWHWKHLQPDWH¶VUHQGHULQJZDV
significantly different from his ultimate version and was, in itself, inconsistent with the video
images (initially the inmate described only a single cell entry with the grievor during which time
he was assaulted and collapsed virtually immediately). The video, however, makes it plain and
clear that there were two separate cell entries involving the inmate and the grievor. In his
XOWLPDWHWHVWLPRQ\EHIRUHPHWKHLQPDWH¶VDFcount had migrated to one that fixed the assault in
the first entry and the collapse in the second.
[43]:KLOHWKHVXUURXQGLQJGHWDLOVPD\KDYHYDULHGDQGZKLOHWKHLQPDWH¶VFDSDFLW\
for recollection seemed to also vary at different times, there was one point which, from the initial
declaration to Officer McDonald and for the duration, culminating in his evidence in these
proceedings, remained constant and unwavering: the inmate was certain that the grievor had
assaulted him, punched him, though not overpoweringly.
[44]I could speculate and posit many possible explanations for the variation in the
LQPDWH¶VDFFRXQWVH[SODQDWLRQVWKat would range from benign to nefarious. But while I cannot
ignore the relative constancy of his assault allegation, if the emSOR\HU¶VFDVHUHVWHGH[FOXVLvely
RUHYHQFKLHIO\RQWKHLQPDWH¶VHYLGHQFH,PLght well be constrained to conclude that the
employer had failed to meet its onus of proof in this case.
[45]While the evidence of Cole Jensen is not without its difficulties, I certainly found
him to be a far more reliable witness than the inmate. His account did not suffer from the
ongoing rambling inconsistency and checkerboard of recollections that sometimes emerged from
WKHLQPWH¶VDFFRXQW
a
[46]There were, however, broadly speaking, two issues with his testimony. First, he
was extremely slow to start and exhibited, at least initially, little, if any, capacity to recall the
salient events with any level of specificity. However, as his testimony progressed and as he was
- 16 -
afforded the opportunity to review some of his own prior statements, his recollection was clearly
improved. The other principal issue with his evidence is the undisputed fact that the account he
gave on the stand (and in several other contexts) directly contradicts the account he initially
offered in one critical respect. In his interview with the police investigating possible criminal
charges, Jensen (although he expressed some doubtVDERXWWKHLQPDWH¶VLQMXU\UHVXOWLQJVROHO\
from a fall) clearly stated that he had not seen the inmate assaulted. Approximately 10 days later
edings), he
(and in all of his subsequent accounts, including his viva voce evidence in these proce
clearly described seeing the grievor strike the inmate in the face with his right hand.
[47]Jensen conceded that, at least in that respect, the statement he had given to police
was inaccurate. He explained that he had not prepared an occurrence report (as he ought to have)
about the events and had made some misrepresentations to the police because he did not want to
³UDWRXW´DIHOORZ&2%XWYHU\VKRUWO\DIWHUthe police interview, he met with a lawyer to
discuss the matter and realized the seriousness of having proffered a false statement to police.
How exactly he came to be interviewed by the CI68LQYHVWLJDWRUVZDVQRWFOHDULQ-HQVHQ¶V
UHFROOHFWLRQ,QVSHFWRU*UDKDP¶VHYLGHQFHVXJJested it was a result, at least indirectly, of
-HQVHQ¶VRZQLQLWLDWLYH±*UDKDPZDVFRQWDFWHGby a union representative and the result was that
an interview of CO Jensen was arranged to be held away from the workplace with his union
representative in attendance. From that point forwDUG-HQVHQ¶VFODLPWRKDYHZLWQHVVHGWKH
grievor assault the inmate has been unwavering.
[48],WZDVLQUHODWLRQWR-HQVHQ¶VWHVWLPRQ\and the two issues adverted to that the
employer pointed to and relied most heavily RQWKHH[LVWHQFHRID³&RGHRI6LOHQFH´WKH
³&RGH´
ZLWKLQWKHFDGUHRI&2VHPSOR\HGE\WKHMinistry. Evidence about this Code, in the
context of our proceedings, was the subject of some controversy between the parties. In lieu of
hearing specific and particular evidence to establish and support the existence of the Code in
other contexts within the Ministry, the parties agreed to file a number of decisions of this Board
s apparent
as exhibits and to make legal argument accordingly. Evidence about the Code and it
operation in the instant case formed part of the testimony of a number of witnesses.
[49]There is no doubt that this Board has found, on more than one occasion, (see three
cases filed as exhibits: OPSEU (Collin) and Ministry of Community Safety and Correctional
- 17 -
Services, GSB No. 2001-1578, March 30, 2001 (Harris); OPSEU (Gillis et al) and Ministry of
Community Safety and Correctional Services, GSB No. 2003-1520, May 16, 2008 (Abramsky);
and OPSEU (Beltrano et al) and Ministry of Community Safety and Correctional Services, GSB
No. 2003-3597, August 11, 2008 (Petryshen)) that there is a Code in operation among COs. As
the Board described it in Beltrano:
As the summary of the evidence discloses and as a number of decisions have
referenced, there is a code of silence in correctional institutions which places
considerable pressure on a CO to refrain from disclosing the misconduct of fellow
officers to management. In a setting where COs rely on each other to a considerable
degree for safety, it is perhaps not entirely surprising that the code of silence is a part
of the reality of the correctional facility. Another aspect of this reality is that a CO
who breaches this unwritten rule is likely to face serious adverse consequences. The
code of silence operates to protect COs who engage in misconduct and to some extent
it condones and encourages misconduct. The code of silence also operates to turn
those COs who elect not to remain silent into victims. They will likely be labeled a rat
and generally ostracized. They will often be harassed in various ways, inside and
outside of their institution. They may find that the only way to address the stress
associated with being labeled a rat is to change institutions or give up correctional
duties.
[50]-HQVHQ¶VHYLGHQFHDERXWZK\KHLQLWLDOO\refrained from reporting accurately and
some of the consequences he claimed to haveVXIIHUHGSULQFLSDOO\KDYLQJEHHQSXEOLFO\±
WKRXJKDQRQ\PRXVO\±ODEHOHGDVDUDWDQGWKHGLIILFXOWLHVKHKDVHQFRXQWHUHGLQKLVUHODWLRQV
with fellow COs) after coming forward is consistent with the operation of the Code. I will return
to questions of the operation of the Code and its significance in the instant case later. Suffice it
to say that whether as a matter of how the person on the Clapham omnibus might view the
situation, as a matter about which this tribunal may take official notice or as a matter which has
already been proved and established in prior proceedings between thHVHSDUWLHVWKH³QRWHQWLUHOy
VXUSULVLQJ´H[LVWHQFHRID&RGHLQ the general terms described in Beltranhas been established.
[51],UHWXUQEULHIO\WR&RQVWDEOH0DUWLQ¶VHYLGHQce. It will be recalled that he testified
WKDWWKHJULHYRUVKRUWO\DIWHUWKHLQPDWH¶VFROOapse, made a gesture to Constable Martin, which
the latter had understood to mean the grievor was indicating he had punched the inmate. This
evidence cannot be characterized as direct evidence of anything that transpired while the grievor
and the inmate were alone together in the cell. It is, however, evidence of a communication
- 18 -
made by the grievor almost contemporaneous with the events. Thus, if this communication were
clear in its contradiction of thHJULHYRU¶VVXEVHTXHQWVWDWHPHQts, it might be of significant
ar
probative value, perhaps even in the nature of an admission. The evidence is not, however, cle
or unequivocal in that respect. Indeed, the witness himself acknowledged that he might have
misunderstood the gesture. Further, even if this evidence might be seen to provide some support
IRUWKHHPSOR\HU¶VFDVHLWLVFXULRXVWRQRWHLWVWLPLQJ±LWRFFXUUHGDVthe video would support)
after the secondcell entry and would in that regard seem to be more logically connected to
events during that period of time and, of course, there is no allegation before me that the grievor
did anything untoward during the second cell entry. Thus, ConstablH0DUWLQ¶VHYLGHQFHLVRI
limited utility and I have no hesitation in concluGLQJWKDWLIWKHHPSOR\HU¶VFDVHZHUHSUHPLVHG
ight
exclusively or even largely upon this evidence, that case would fail. I have returned to highl
this evidence, however, not so much for its intrinsic value, but rather to set the stage for the
JULHYRU¶VUHVSRQVHWRLWVRmething I will return to and which I found far more significant that
0DUWLQ¶VHYLGHQFHSHUVH
[52]7KHJULHYRU¶VHYLGHQFHTXLWHDSDUWIURPLWVLQFRQVLVWHQF\ZLWKWKDWRIWKH
employer witnesses, exhibits numerous difficulties. As with the other witnesses, I do not
propose to catalogue all of the myriad inconsLVWHQFLHV±PDQ\RIZKLFh are of questionable
significance and may simply be attributable to the unsurprising human inability to, on close
examination, maintain a consistent version of events in all their intricate details over protracted
periods of time punctuated by various accounts of the same events. There are, however, certain
DVSHFWVRIWKHJULHYRU¶VHYLGHQFHZKLFKDUHPXFKPRUHSUREOHPDWLF
[53]If the inmate and Jensen can be seen to have changed their accounts (quite early
in the piece) from ones that excluded to ones that included the assault, the grievor demonstrated
his own capacity for flexible accounts even in respect of the critical 28 seconds.
[54]Most significant of all is the change LQWKHJULHYRU¶VDFFRXQt with regard to
whether he even accompanied the inmate into the cell (the first time), let alone assaulted him
there. Of course, there is now no dispute (the video and the accounts of all witnesses, including
WKHJULHYRUDUHQRZXQLIRUPRQWKLVSRLQW
±WKHJUievor escorted the inmate into the cell and the
- 19 -
two emerged some 28 seconds later. The grievor, however, initially failed to acknowledge,
indeed, specifically denied that he had entered the cell with the inmate on the first occasion.
[55]The occurrence report the grievor prepared on the day of the events, makes no
mention whatsoever of the first cell entry. And when asked about that during the CISU
interview with Inspector Graham on January 30, 2004, the grievor categorically denied entering
WKHFHOOZLWKWKHLQPDWH±KHFOearly acknowledged, indeed, made it a point to acknowledge that
the inmate had entered the cell, but had done soDORQHRQWKHJULHYRU¶VGLUHFWLRQ'XULQJWKH
allegation meeting, well over a year later, on May 18, 2005, the grievor continued to deny the
first cell entry and made no use of the invitation extended to him by Superintendent Dalgleish to
correct or clarify any portions of his account. Sometime between that date and the
commencement of these proceedings several years later, the grievor acknowledged (at least
through counsel and later in his own testimony) that he had entered the cell with the inmate.
And there was little constancy in the reasons proffered by the grievor for his continuing failure to
acknowledge the first cell entry. At various times he suggested that: nothing which transpired
during the first cell entry (whether the inmate was alone or accompanied) was of any
significance and therefore was not prominent in his recollection; he simply did not recall entering
the cell with the inmate; he did recall it but, in particular at the allegation meeting, felt that the
employer had already determined to discharge him and there was no point in raising it.
[56]What I found even more telling than this ³HYROXWLRQ´LQWKHJULHYRU¶VDFFRXQWZDV
his explanation, or lack thereof, of when or how his recollection of having entered the cell was
revived. The denial is clearly inconsistent with the video images. We were never told precisely
n
when the video was first shown to the grievor. One would have thought that whatever the reaso
for the grievor having not reported or recollected the first cell entry (i.e. whether it was a
deliberate attempt to conceal wrongdoing or an innocent failure to recall insignificant events),
viewing the videotape would have made it clear that either the subterfuge could not continue in
its existing form or, alternatively, would have otherwise assisted in the recollection of a benign
event.
[57]Indeed, employer counsel specifically put to the grievor that he did not admit the
ILUVWFHOOHQWU\XQWLOKHUHDOL]HGWKHUHZDVDYLGHRWRGHPRQVWUDWHLW±WKHJULHYRUKRZHYHU
- 20 -
explicitly denied that suggestion. But in re-examination the grievor confirmed that he had been
provided with more information (i.e. he had seen videos and photos and read written statements)
y in
subsequent to the January 2004 CISU meeting and that that information refreshed his memor
some way. No more specific explanation of how, when and whatWKHLPSDFWRIWKLV³PRUH
LQIRUPDWLRQ´ZDVSURYLGHG$QGILQDOO\LQUHsponse to questions from the Board regarding
when and how his view of whether or not he had gone into the cell changed, the grievor said that
it was sometime during the CISU interview (i.e. prior to the discloVXUHRIWKH³PRUH
LQIRUPDWLRQ´
DQGWKDWKHGLGQRWNQRZZK\KHGLGQ¶WWHOOWKH&,68people about having gone
into the cell, but suggested he had not thought it was relevant.So while union counsel, in final
argument, suggested (as did employer counsel, though for a different purpose) that viewing the
recollection of the first cell entry, that
YLGHRWDSHZDVVLJQLILFDQWLQWKHJULHYRU¶VXOWLPDWH
submission (while it may well be true, though perhaps more in the fashion the employer
suggHVWV
ZDVVLPSO\QRWWKHJULHYRU¶VHYLGHQFH
[58]I find these chains of evidence in the JULHYRU¶VWHVWLPRQ\WREHLPSRVVLEOHWR
reconcile in any fashion favourable to him. It is one thing to simply not report an event if one is
genuinely of the view it is of no significance, it is perhaps only slightly more troubling to simply
not recall such an event, but to actually recall the event and to notPHUHO\³QRWPHQWLRQLW´EXWWR
specifically deny it, while recollecting it, is extremely troubling and does not invite any benign
explanation.
[59]In a similar vein, I find it difficult to coPSUHKHQGWKHJULHYRU¶VIDLOXUHWRFOHDUO\
acknowledge that it was the viewing of the video that made it clear that any continued denial of
the cell entry was untenable. (As already noted, in different ways and for different reasons, that
was the import of questions put to him by both employer and union counsel). Frankly, had he
simply and clearly acknowledged the role that viewing the video must have had, it is not clear to
me that would have necessarily prejudiced his case. It may well have been plausible (assuming
DOORWKHUDVSHFWVRIWKHJULHYRU¶VDFFRXQWZHUH true) to suggest that he had no particular
recollection of a benign insignificant event until he was able to view the video record of it.
Instead, the grievor offered a reflex denial to the suggestion of the importance of the video by
employer counsel and then later went on (almost as if to bolster that denial) to acknowledge that
he was in fact aware of and recalled the first cell entry even at the time of the CISU interview. In
- 21 -
my view, this sequence and combination of HYLGHQFHVHULRXVO\XQGHUPLQHVWKHJULHYRU¶V
credibility.
[60]I have similar difficulties in response WRWKHJULHYRU¶VHYLGHQFHUHJDUGLQJWKH
³JHVWXUH´&RQVWDEOH0DUWLQWHVtified to seeing. Again, I am not persuaded that Constable
0DUWLQ¶VHYLGHQFHVWDQGLQJDORQHKDVDQ\JUHDWSUobative value. It is evidence of a gesture
made near the conclusion of the second cell entry and to the extent it has any significance, one
might have thought that would relate to events during the second cell entry. But no impropriety
is alleged or proven or relied upon by the employer in relation to that. And, in any event, a
gesture and certainly the one reported, hardly has the same clarity as the words of an admission,
words the employer, effectively, asks me to transform the gesture into. And even Constable
Martin himself acknowledged that his interpretation of the gesture might not have been accurate.
[61]The grievor denied that he made the gesture that Martin reported and testified to.
In fact, he repeatedly claimed to have no recollection at all of having made any gesture.
Notwithstanding that, he offered his speculation on the (non-incriminating) different gesture he
mayhave made. On three separate occasions in his evidence the grievor coupled his assertion of
having no recollection of having made any gesture with a speculative description (using
FRQGLWLRQDOIRUPXODWLRQVOLNH³PLJKWKDYH¶RU³ZRXOGKDYH´
RI what the gesture could have
at the grievor
been. I find this juxtaposition suspect and unconvincing. It leads me to conclude th
was doing little more than attempting, at the expense of veracity, to undercut the perceived effect
of CoQVWDEOH0DUWLQ¶VHYLGHQFH,QP\view that has precisely the opposite effect.
ce,
[62]There were other, albeit less significant, aspects ofWKHJULHYRU¶VHYLGHQ
demonstrating its internal inconsistency and implausibility, which gave me pause. I do not find
it necessary to catalogue these in intricate detail. They included varying and shifting
explanations for the cell entry, some of which (as did the grievoU¶VGHVFULSWLRQRIWKHLQPDWH
fficult to reconcile with the video images.
³VWDJJHULQJ´LQWRWKHFHOOWKHVHFRQGWLPH
ZHUHdi
7KHUHZHUHDOVRLQFRQVLVWHQFLHVLQWKHJULHYRU¶Vevidence and past reports related to the history
of the acquaintance between him and the inmate.
- 22 -
[63]In short, and quite apart from the cRQIOLFWZLWKRWKHUZLWQHVVHV¶WHVWLPRQ\
supporting the conclusion that the grievor struck the inmate, there are reasons to approach the
JULHYRU¶VHYLGHQFHZLWK significant caution.
[64]This is not, of course, to say that thHHPSOR\HU¶VHYLGHQFHLVIUHHIURPTXHVWLRQ.
And it is undoubtedly the evidence of Cole Jensen that, in my vLHZLVSLYRWDOWRWKHHPSOR\HU¶V
FDVH)RUHYHQLIWKHLQPDWH¶VHYLGHQFHPXVWEH handled with some care and even if Constable
MartLQ¶VHYLGHQFHLVRIOLPLWHd probative value, there remains the direct evidence of another
eyewitness testifying that he saw the grievor strike the inmate.
[65]Jensen did, however, initially provide a contradictory account of the events. He
explained that he did so because, at least initially, he did not wantWR³UDWRXW´DIHOORZ&29HU\
early on in the piece, however, he came to realize the seriousness of having provided a false
account to the police investigators and from that point forward was constant in his assertion that
he had seen the grievor struck the inmate.
[66]It is here that the employer seeks to invoke the prevalence of the Code to explain
DQGSHUKDSVH[FXVH
-HQVHQ¶VLQitial reluctance to report. But the union, on the other hand,
urgeVPHQRWWRDFFRUGVRPHVRUWRI³VXSHUFUHGLELOLW\´WR-HQVHQ¶VHYLGence merely because the
employer paints him as defying the Code.
[67]The time, energy and effort invested by the employer into its portrayal of the
Code are out of all proportion with its significance in the case.This case is not about the Code
and I will therefore limit my comments in relation to it. However, I must observe that the
employer may well need to develop a more comprehensive and rational strategy in respect of its
treatment of the Code. It cannot purport to occupy the moral high ground, as Inspector Graham
did in much of his testimony, painting the Code (not unjustifiably) as an obstacle to justice and
integrity in Correctional Services and then be seen, as in this case, to be somewhat indifferent to
its operation. There is little doubt that CO -HQVHQ¶VFRQGXFWRQKLVRZQDFFRXQWPD\ZHOOKDYH
EHHQZRUWK\RIVRPHGLVFLSOLQH±LQWKHFLUFXPstances as they unfolded, it may not be surprising
that did not occur. However, the evidence before us and, in particular, the video images suggest
that there may have been numerous other COs who also failed to report, under-reported or mis-
- 23 -
reported events they had witnessed. Many (though not all) of these individuals were not called
to testify. There is no evidence before me that the employer considered or took any steps to
discipne or otherwise specifically investigate thlie operation of the Code and its impact in the
present case.
[68]In any event, and whether or not I take specific account of the Code and its
operation in the instant circumstances, I find CO JeQVHQ¶VH[SODQDWLRQIRUKLVLQLWLDOIDLOXUHWR
report what he had witnessed to be both plausible and credible. In other words, while his
conduct may well give rise to the classic credibility question, I believe he was telling the truth
when he admitted to having initially lied during the earliest phase of the investigations resulting
from the incident. I understood his initial reluctance and even reticence on the witness stand to
be a further reflection of the constraints upon his testimony, whether those be his discomfort with
perceived future ostracization, his unease at being required (under summons) to testify against a
fellow CO, or his discomfort at having to publicly acknowledge his own misdeeds.
[69]Even more significant, I can find no plDXVLEOHH[SODQDWLRQ±GHVSLWHXQLRQ
FRXQVHO¶VYDOLDQWHIIRUWWRFRQVWUXFWRQH±IRUwhy Jensen would testify to the grievor having
struck the inmate if that was not what he had seen. Indeed, a comprehensive theory to explain
any such nefarious motive would, almost of necessity, suggest some kind of conspiracy
involving, at a minimum, the participation of Jensen, the inmate, DQGDQDJHQWRIWKHHPSOR\HU±
there is not the hint of any evidentiary foundation for even the inference of such a conclusion.
[70]2QWKHRWKHUKDQGWKHJULHYRU¶VHYLGHQFHHYHQDSDUWIURPWKHGLUHFW
FRQWUDGLFWLRQZLWK-HQVHQ¶VDERXWZKHWKHURUnot he struck the inmate) was replete with
inconsistencies and vagaries that were difficult to reconcile with any honest desire to tell the
truth. And neither is it difficult to posit an explanation, rooted in the grieYRU¶VRZQVHOILQWHUHVW
for denying the assault.
[71]In these circumstances, I have no difficult\LQDFFHSWLQJWKDW-HQVHQ¶VYHUVLRQ
(supported by the evidence of the inmate and, to a much lesser extent, that of Constable Martin)
is accurate. In other words, I am satisfied that, during the 28 seconds in question inside the cell,
There was no evidence to support any conclusion that a use of
the grievor struck the inmate.
- 24 -
force was required. In the circumstances, there can be no question that there were grounds for
the imposition of discipline.
[72]Union counsel acknowledged that the manner in which the instant case unfolded
transformed the matter into what ZDVDODUJHO\³DOORUQRWKLQJ´SUoposition. Either the grievor
did not strike the inmate as alleged, in which case the grievance would be allowed with full
remedial entitlements or the grievor not only struck the inmate but lied about it and continued to
do so throughout these proceedings and, in that context, no evidence had been proffered, at least
not in direct relation to the events giving rise to the discharge, to support reasons to mitigate the
penalty imposed.
[73]Notwithstanding that, the union still argued that, even if I were to find, as I have,
that there was some basis for the imposition of discipline, I ought nonetheless to modify the
penalty.
[74]7KHXQLRQ¶VVXEPLVVLRQVZHUHURRWHGLQ an application of the doctrine of
discrimination in two respects.
[75]First, the union points to discipline previously imposed on the grievor by letter
dated February 4, 2005. This was a three-day suspension imposed on the basis that the grievor
used excessive force with an inmate and failed to comply with minimum reporting requirements.
There is some irony in the fact that the employer did not rely on this prior discipline to support
the discharge, but the union refersWRLW±DQXQGLVSXWHGH[FHVVLYHXVHRIIRUFH±WRDUJXHWhat the
f force
penalty in the instant case ought to be reduced.If the first instance of an excessive use o
warrants a three-day suspension, the union argues, then a subsequent incident, given the
requirements of progressive discipline, ought to warrant a penalty short of termination.
[76]I am not attracted to this argument. First, there can be a broad range of facts that
might constitute an excessive use of force (recall InspHFWRU*UDKDP¶VDVVHUWLRQWKDWHYHQthe
JULHYRU¶VWRXFKLQJWKHLQPDWH¶VHOERZZDVDQH[FHVVLYHXVHRIIRUFH±RQHZKLFKGLGQRWDSSHDU
to significantly trouble Superintendent Dalgleish). The documents filed do not permit a
determination as to the precise nature of the prior use of force. Perhaps as significant, however,
- 25 -
while the prior discipline refers to failure to comply with reporting requirements, there is nothing
in its conclusions (as perhaps distinguished from the initial allegations) that explicitly includes
the submission of false and misleading reports. In short, apart from the fact that the conduct falls
under the generic heading of excessive use of force, I am not in any position to draw conclusions
about the equivalency of the conduct.
[77]The second argument advanced by the union centers on the lack of discipline
(though the union did not wish to be seen as advocating that result) on any other COs as result of
the incident or, more accurately, the lack of reporting regarding it. I have already adverted to
some concerns in that regard, particularly in YLHZRIWKHHPSOR\HU¶VLGHQWLILFDWLRQDQGUHOLDQFH
on the Code as a workplace evil. The fact remains, however, that even if some discipline might
have been visited on other employees, there is nothing to suggest that their roles related to the
actual assault or that they had any direct role or responsibility in that regard. Thus, there can be
no eqXLYDOHQF\DVEHWZHHQWKHJULHYRU¶VFRQGXFWDQGWKHXQGLVFLSOLQHGFRQGXFWRIRWKHUV
[78]The grievor committed a serious offence. This was not a technical use of force. It
was substantial. There was no evidence to support the need to use any force in the
circumstances. Quite apart from the obvious difficulties, excessive use of force brings the
administration of justice into disrepute, damages the reputation of the Ministry and subjects it to
financial liability. The grievor had some 6-1/2 years of seniority at the time of the incident.
That, in and of itself, is not sufficient, in my view to warrant an alteration to the penalty imposed.
Not only did the grievor commit a serious offence, he was less than honest about what he had
done and, before this Board, continued to deny and obscure his misconduct. In short, I am not
satisfied that it would be just or reasonable to interfere with the penalty imposed.
[79]The grievance must therefore be and hereby is dismissed.
th
day of February 2011.
Dated at Toronto this 8
Bram Herlich, Vice-Chair