HomeMy WebLinkAboutMadronic 01-04-02
IN THE MATTER OF AN ARBITRATION
BETWEEN
SALVATION ARMY COMMUNITY LIVING
(Hereinafter referred to as the "Employer")
AND
ONTARIO PUBLIC SERVICE EMPLOYEES UNION
AND ITS LOCAL 108
(Hereinafter referred to as the "Union")
RE:
LA YOFF GRIEVANCE OF ROBERT MADRONIC
APPEARANCES FOR THE EMPLOYER Mr. Christopher White, Counsel
Ms. Beth Traynor, Counsel
Captain Beverly Hamilton, Executive Director
APPEARANCES FOR THE UNION Mr. Alich: Ryder, Counsel
Robert Madronic, Grievor
DATE OF HEARING February 27,2001
DATE OF AWARD Apl'i12,2001
The grievor, Robert Madl'Onic, has grieved that he was improperly laid off and has asked that he be
reinstated with full compensation.
The events giving rise to the grievance originated in 1996 when the parties reached Minutes of
Settlement which provided that the grievor be reinstated on terms set out in an Order issued by me
on September 13) 1997. The terms of that Order included a standard confidentiality clause and, as
a result) I have only included the portion of that order that is at issue in the case before me. That
provision reads as follows:
The grievor, Robert Madronic) shall remain permanently assigned to his current position as
sleep-over staff at Hummingbird House and will not be eligible to apply for job postings for
any other positions nor displace bargaining unit employees in other positions.
Two years later the parties entered into negotiations for a new collective agreement which
culminated in a strike that ended in April of2000. At the conclusion of the strike ce11ain changes
occun-ed that directly affected the grievor) in particular, his position as sleep-over person at
Hummingbird House.
Hummingbird House had originally been created to accommodate four developmentally and
physically challenged adults who had been housed in a facility in Brantford but transfelTed as part
of the initiative of the goverrunent of the day to de-institutionalize residents in long telID care
facilities. These four residents required 24 hour care and that, in turn, required 6 full time and 10
part time staff. Two of those staff were required to be in the House during the night; one to provide
standard care, the other be back-up for emergency situations. That position required) in the normal
course of events, no direct resident contact. That was the position the gtievor was placed in pursuant
to my Order. During the strike the residents at Hummingbird house had been transferred back to
Brantford and at the conclusion of the strike, and with the agreement of the families, the decision
was made to leave the residents in the Brantford facility. As a result Hummingbird House was
closed and the grievor)s position as sleep"over person was eliminated. Although the Employer
2
retained the premises at Hummingbird House and eventually reopened it as a facility for
developmentally challenged children, the new program did not require a sleep~over position and the
grievor was pelmanently laid off.
The grievor received a letter dated April 7,2000 advising him that as a result of the restmcturing of
the Community Living Program he was being laid off from his full time position. When he
questioned the lay-ofT, he was referred to the Order of the Board produced earlier as grounds for his
permanent lay-off. He then filed the grievance before me. In fact there are three grievances, one
alleging an improper lay-off contrary to the policy and practices of the Employer, one alleging an
improper termination contrary to the collective agreement and one alleging a violation of the Back
to Work Protocol. All of these grievances relate to the same issue, and that is whether the Order of
the Board applies in this situation and, if it does, what does it mean.
The Back to Work Protocol referred to in his grievance was signed on March 23, 200 and contains
a section dealing with the method of returning striking employees back to work. Succinctly put, it
provides for the return of all employees on the basis of seniority allowing those with the most
seniority to chose the program they prefer to work in subject to the needs of the individuals requiring
the services.
Mr. Ryder, counsel for the Union, took the position that the grievor has been dismissed without
cause and should be reinstated with all benefits and seniority. It was submitted that the Employer has
a prospective obligation to employ the grievor in a position that is independent of the operation of
Hummingbird House. That obligation continues even if Hummingbird House closes. In the
alternative, once the decision was made to close Hummingbird House, the contract between the
Employer and the grievor was frustrated and the grievor reverted back to his status as a regular
employee with seniority with all the rights and protections under the collective agreement and the
Return to Work Protocol. Further, even though the residents were transfelTed to Brantford,
Hummingbird House has been reopened and positions for the program were posted in November of
2000. That reopening of Hummingbird I-louse revived the contract between the grievor and the
3
Employer and he should have been reassigned to a full time position in Hununingbird House as was
guaranteed in the Order.
Mr. White, counsel for the Employer, took the position that the issue before me is whether the order
pfthe board applies to this situation. In the first instance, it was argued that the Order is clear and
unambiguous. The parties used the word "displaced" intentionally because they did not intend to
allow the grievor to displace any other employee nor move out of the sleep-over position. In the
alternative it was submitted that the Order is patently ambiguous and the words "permanently
. .
assigned" require clarification. Mr. White was involved in the negotiations of the Minutes of
Settlement that formed the Order of the Board and was prepared to give evidence about those
negotiations if necessary. With respect to the program offered in new Hummingbird House, there
is no equivalent sleep-over position. The grievor's position as described in the Order no longer
exists and the Employer has no further obligation to employ him.
Mr. White and the grievor were the only witnesses to the negotiations of the Minutes of Settlement.
Mr. White's evidence can be summarized as follows: there were very clear discussions between him
and counsel for the Union, Mr. Stephen Satchell, about the intentions of the Employer concerning
the reinstatement of the grievor. Specifically, it was explained to Mr. Satchell in detail that the only
tenTIS upon which they would reinstate the grievor would be on the understanding that the sleep-over
position had no resident care duties and never would. The Employer intended to prevent the grievor
from bumping into any other position under any circumstances and Mr. White was clear about that
in his discussions with Mr. Satchell. The words used in the proposed Minutes of Settlement were
deliberately chosen to convey that understanding. The grievor's evidence was that he was never told
the Employer's intention and did not and would not agree to Minutes of Settlement that would
deprive him of his seniority rights under the collective agreement. He believed that as long as he was
in the sleep-over position he could not displace another employee in another position. He did not
believe that meant that if the sleep-over position was eHminated, he would be unable to bump into
another position. He did, however, acknowledge that the Order was based on the mutual
ulldersUmding that the Employer did not want him to work in any othcr position in the workplClce
4
that required resident care.
Captain Beverly Hamilton is the Director of the London Village which is part of the Community
Living Program of the Salvation AImy. She took over her duties in July of 1999 and was involved
~n the strike that began in September oIthat same year. It was her evidence that the program that
was initiated in Hmnmingbird House after the strike is distinctly different from the program in place
when the grievor was employed. It now involves the care of children who are developmentally
challenged with high care needs that are not otherwise provided for in the community. It is funded
by the Ministry of Community and Social Services under the Family Services Act wlnle the fOlmer
program was ftmded as an adult program under the Developmental Services Act. The new program
contains no sleep~over position such as had been occupied by the grievor. She frankly admitted that
they gave no consideration to the placement of the grievor when Hmnmingbird House was closed
because they believed that; under the provisions of the Order; they had no obligation to offer him
employment. The only position he had a valid claim to was the sleep-over position that had been
eliminated.
SUBMISSIONS
Without prejudice to its position; the Employer agreed to proceed first. However, it maintained,
the onus was on the Union to show that the grievor had been improperly laid off. It took the
position that the language of the Minutes of Settlement that fonned the Order of the Board are clear
and unambiguous. The grievor was to be pelmanentIy assigned to the sleep-over position in
Hummingbird House. It was not a promise of a job in perpetuity but rather a limited offer of
employment to that position alone. It was; from the Employer's perspective; a mandatory posting
to a pelmanent position from which the grievor could not move nor be moved~ The Employer could
have placed the grievor on the relief list before or after the strike but was under no obligation to do
so.
It was also SH id that 10 suggest the duty to employ him extends beyond the lite of the job itself is
5
unreasonable and defies labour relations reality and common sense. The fact that the parties felt the
need to prohibit against bumping out of or posting to another position indicates their understanding
that at some point in time the position might disappear. Once that happened the prohibition against
him using his seniority to displace someone else became operative.
In the alternative, if the Board finds the language ambiguous and requires some assistance in
reconciling the tension between permanent assignment and displacement; it was submitted that the
clear and uncontradicted evidence before the Board resolves that ambiguity. The grievor
. acknowledged that he tmderstood the Employer did not want him working at any other position than
the sleep-over position. It did not want him involved in resident care. The Employer's evidence is
equally clear. Counsel for the Union was advised in the clearest of terms the Employer's
interpretation of the settlement offer. Whether that was relayed to the grievor is irrelevant for the
purpose of this hearing. The Union's representative knew what the Employer intended and the
grievor agreed to be bound by those telIDS.
Mr. Ryder took the position that, although the Order of the Board deprived the grievor of certain
rights under the collective agreement, he continued to be a bargaining unit member with all of the
protections found within a collective agreement. The Minutes of Settlement and resulting Order
should be interpreted carefully and in a restricted manner so as to give full effect to those rights.
It was said there are two parts to the Order: the first for the grievor's benefit, the second for the
Employer's benefit. In the first pm1 the grievor was promised a permanent job assignment. In return
for that promise, he agreed to restrictions on his access to other positions. These parts exist together
and should be read in a manner consistent with that interpretation. As long as his position as sleep-
over person existed, he was bound by the limitations on his mobility. Once the job was eliminated,
the limitations or restrictions became meaningless. Even the reference to limited displacement can
be explained since it could have referred to a situation where the grievor might have been bumped
by a more senior employee and been unable to bump a more junior employee as a result of the Order.
All of the provisions of the Order can be J'(~ad in such manner so as to give the gl'ievor thefhlI
6
protection of his employment rights under the collective agreement. The language is clear and
requires no extrinsic evidence to explain its meaning. Indeed. It was submitted, It would require
clear language to the effect that the gdevor~s rights under the agreement for all purposes had been
waived. No such language exists in this case and the Board should not be persuaded to read such
~ waiver into the language of the Order.
REASONS FOR DECISION
For the most part~ there is no dispute on the facts giving rise to these grievances. The grievor was
a signatory to a settlement that reinstated him to the position of sleep-over person on the night shift
at Hununingbird House. As part of that agreement the grievor was prohibited from exercising his
seniority to post into another position or to bump another employee from his/her position. The
parties were involved in a lengthy strike that ended in April of 2000 and which resulted in a
restructuring ofits operations and programs. Specifically, the entire program at Hummingbird House
was discontinued and the grievor~s position was eliminated. It is at this point that the parties differ
as to what should have happened. The Employer takes the position that the Minutes of Settlement
that subsequently formed an Order of the Board are clear. Its obligation to employ the grievor ended
when his guaranteed position as sleep-over person was eliminated, He was prohibited fi'om bumping
another employee and he was therefore properly laid off. The Union interprets the Order as a two
part agreement, one part dependent on the other, It argues that the promise of a guaranteed job was
given in return for a promise not to attempt to post for another job or to bump anyone out of another
job. That waiver of the grievor's seniority rights was dependent on him continuing in the promised
position. When the position was eliminated~ his agreement to forego his seniority rights was also
eliminated.
The Union also submitted that the Return to Work Protocol took precedence over the Order and it
required the Employer to return employees to work based on seniority and their preference for a
position. The grievor, it was said, should have been rehlrned on that basis, irrespective of the Order.
With respect to the issue respecting the Return to Work Protocol, J distlgree. 'fhe terms of the
7
Minutes of Settlement were agreed to by the parties and were to apply as long as the position
continued to be required or as long as the grievor was employed or until the parties negotiated
alternative telms. The intervening strike and return to work agreement did not specifically alter the
agreement ofthe parties in respect of the grievor's employment and cannot be read to alter the terms
~f that agreement. In the absence of any amendment of the Order, it applies in all respects to the
situation after the strike.
The question then becomes what the terms of the Minutes of Settlement and subsequent Order mean.
. Written documents, in particular collective agreements "and Minutes of Settlements between the
parties in a labour relations milieu, should be interpreted on the clear language of the written
document. The intention of the parties should be determined by a usual and common sense
interpretation of the words and terms of the document. Regard to extrinsic and external evidence
should only be allowed if there is a patent 01' latent ambiguity in respect of those words or terms.
In the instant case, both parties primarily take the position that the language is clear. They disagree
on how that language should be interpreted. I agree that the language is clear on its face and I have
no need to consider the evidence offered by the parties in coming to my decision;
The importance of seniority rights in a collective agreement is beyond dispute. They are eamed
through service and are designed to regulate the relative standing of employees within the workplace.
They govern an employee's right to bid for transfers and promotions within the bargaining unit, the
order in which employees will be laid off and employees' recall rights after a layoff. These are
significant and substantive rights that cmmot be read out of a collective agreement without precise
words to that effect. In the instant case, the grievor was promised a permanent position as sleep-over
person in Hummingbird House. His seniority rights under the collective agreement were extremely
limited in retulD for that permanent position. He could not use his seniority to post into any
vacancies that might arise and he could not use his seniority to bump a more junior employee out of
a position. The words of the Minutes of Settlement chosen by the parties are clear in that regard.
What they do not say is that the grievor losses all of his seniority for all purposes. The collective
agreement does contain a provision that defines the circumstances that must exist betore a person
8
loses his/her seniority and ceases to be an employee. Those situations include a voluntary quit, a
discharge that is not reversed, a failure to return to work after a leave of absence, an unauthorized
leave of absence, a failure to retum to work after a layoff and an absence from the payroll for more
than 24 months. None of those situations are relevant to the instant case. Absent similar clear
!anguage in the Minutes of Settlement, I cannot strip the grievor of seniority earned over several
years of service.
Having said that, the grievor's right to exercise that seniority is of little assistance to him. The only
application of seniority left to him is a recall right to the sleep-over positioti: at Hummingbird House.
That is the pelmanent position he was promised and that he has a claim to. Until that position is
returned to the bargaining unit, he remains an employee on layoff.
The grievance therefore is dismissed. The grievor was properly laid off according to the provisions
of the collective agreement and the Order of the Board dated September 13, 1997. He retains the
recall rights provided in the collective agreement but only with respect to the position of sleep-over
person in Hummingbird House.
~ated this n.d day of April, 2001.
C1.l_l!tJ ~
oretta Mikus