HomeMy WebLinkAbout2019-1741.John.23-11-02 Decision
Crown Employees
Grievance Settlement
Board
Suite 600
180 Dundas St. West
Toronto, Ontario M5G 1Z8
Tel. (416) 326-1388
Commission de
règlement des griefs
des employés de la
Couronne
Bureau 600
180, rue Dundas Ouest
Toronto (Ontario) M5G 1Z8
Tél. : (416) 326-1388
GSB# 2019-1741; 2019-2145; 2019-2464; 2019-2915;
2020-0812; 2020-0813; 2020-0814; 2020-1790
UNION# 2019-0228-0007; 2019-0228-0011; 2019-0228-0014; 2019-0228-0005;
2020-0228-0021; 2020-0228-0022; 2020-0228-0023; 2019-0228-0018
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(John) Union
- and -
The Crown in Right of Ontario
(Ministry of the Attorney General) Employer
BEFORE D.J.D. Leighton Arbitrator
FOR THE UNION Ed Holmes
Ryder Wright Holmes Bryden Nam LLP
Counsel
FOR THE EMPLOYER Jordanna Lewis
Treasury Board Secretariat
Labour Practice Group
Counsel
HEARING July 16, 2021; May 19, July 5 and 6,
December 14, 2022
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Decision
Introduction
[1] There are eight grievances before me, seven of which allege, inter alia, that the
Ministry of the Attorney General discriminated against Ms. Fayhorn John, a
permanent full-time client service representative (CSR) while working at the
Brampton Courthouse, contrary to the Human Rights Code, R.S.O. 1990 c.H. 19
and the collective agreement. This preliminary decision addresses the ministry's
motion to dismiss all eight grievances because the particulars provided by the
union, if taken as proven, fail to establish a prima facie case of discrimination, and
therefore should be dismissed. An alternative argument urged me to strike some
parts of the particulars. In addition, counsel for the ministry's position is that one of
the grievances was filed outside of the time limits in the collective agreement.
[2] The Union opposes the motions, taking the position that the grievances represent
a series of events that are not isolated and that grieve a pattern of discrimination
against Ms. John. The grievances were filed over a period of approximately six
months between October 2019 and April 2020. They include allegations of racial
and family discrimination and anti union animus. The Grievor also grieved that she
was discriminated in a job competition held in 2019. In the union’s theory of the
case the grievances considered together will establish discrimination and therefore
the motions should be dismissed. The particulars support a prima facie case, and
the grievances should be heard on the merits.
[3] For the purpose of the motions, the ministry acknowledged that the facts in the
particulars must be taken as true. However, should the matter proceed to the
merits of the case, it reserved its rights to challenge the particulars and defend
against the allegations. The motions proceeded on the basis of stated agreed
facts, documents, and the particulars. No oral evidence was called.
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The Motion to Dismiss the Grievances
[4] Counsel agreed that the legal principles applicable to a motion alleging that the
particulars of a grievance fail to make out a prima facie case are well established
at the Board.
[5] Counsel for the ministry referred to the outline of the applicable legal principles in
OPSEU (Solomon) and Ministry of Children, Community and Social Services, 2019
CanLII 126475 (ON GSB). Arbitrator Anderson cites his earlier decision in OPSEU
(Martin) as follows:
The test for a no prima facie case motion is set out in Ontario Public Service
Employees Union (Martin et al) v Ontario (Community and Social Services),
2015 CanLII 60449 (ON GSB) (Anderson):
[3] There is little disagreement between the parties as to the principles
applicable to a motion alleging the particulars of a grievance fail to make
out a prima facie case. In order to succeed, the moving party, in this case
the Ministry, must establish that the “facts asserted in support of a
grievance, if accepted as true, are not capable of establishing the
elements necessary to substantiate the violation alleged”: Couture, 2011
CanLII 100922 (ON GSB), (Dissanayake). Arguments or conclusions do
not constitute allegations of fact. Accordingly, they need not be accepted
as true for the purposes of a no prima facie case motion.
Arbitrator Anderson goes on in Martin to summarize what the Board must consider
in applying the test for a prima facie case motion:
The question is whether the asserted facts, taken as a whole, constitute
particulars capable of supporting the violation of the collective agreement
alleged. As the Union argues, the words “capable of supporting the
violation” are of some significance. What matters for the purposes of the
no prima facie case motion is whether the party responding to the motion,
in this case the Union, has articulated a legal theory which, on the facts it
has particularized, could reasonably support a conclusion that there is a
violation of the collective agreement. Therefore, the particulars are to be
assessed against the responding party’s theory of the case. Whether that
theory is correct need not be determined at this stage in the proceedings.
Provided the responding party’s theory is reasonable and it has provided
particulars which, if true, would result in a finding of a breach on the
application of that theory, the motion should be dismissed. (at para. 6)
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Union counsel also drew my attention to this paragraph emphasizing that the
particulars must be assessed against the union’s theory of the case. The
particulars must only show that they could support a violation of the collective
agreement. He also noted that Arbitrator Anderson explained that in assessing
particulars, it was important not to look at the paragraphs of the particulars in
isolation. The question to be assessed is whether the union has provided
particulars that if taken as a whole are capable of supporting the theory of the
case.
The Test for a Prima Facie Case Alleging Discrimination
[6] Counsel for the ministry also relied on Solomon, supra, for the test to be
considered in assessing whether particulars of a grievance alleging discrimination
satisfy a prima facie case motion, citing the reasoning in the Ministry of Health and
OPSEU (Grievor), 2019 CanLII 78764 (ON GSB). In this case, Arbitrator Anderson
stated that the test for assessing whether a complainant has satisfied a prima facie
case after a full hearing on the merits was similar to the principles that must be
applied in a motion to dismiss a grievance for failure to provide adequate
particulars, relying on and adopting the reasoning in Peel Law Association v.
Pieters, 2013 ONCA 396 (CanLII).
[7] One of the issues before the Court of Appeal in Peel Law Association was whether
the Divisional Court applied the correct test for satisfying a finding of a prima facie
case of discrimination. The Court of Appeal decided that the test was not correct.
The test applied by the Divisional Court was as follows:
In order to prove a prima facie case of discrimination, there must be evidence to
support the following findings:
[5] a distinction or differential treatment;
[6] arbitrariness based on a prohibited ground;
[7] a disadvantage; and
[8] a causal nexus between the arbitrary distinction based on a
prohibited ground and the disadvantage suffered. (para.53)
(Emphasis added)
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In reviewing this test, the Court of Appeal commented that the term “causal nexus”
does not appear in the case cited by the Divisional Court as authority for this
language. The Court also observed that, traditionally, this test is not used by
human rights tribunals.
[8] The Court of Appeal held that the Divisional Court’s use of the word “causal” with
“nexus” in the test it applied was incorrect and too strict:
I do not think it acceptable, however, to attach the modifier "causal" to
"nexus". Doing so seems to me to elevate the test beyond what the law
requires. The Divisional Court's requirement of a "causal nexus" or a
"causal link" between the adverse treatment and a prohibited ground
seems counter to the evolution of human rights jurisprudence, which
focuses on the discriminatory effects of conduct, rather than on intention
and direct cause. (para.60)
The Court then relied on the test articulated in one of its own decisions. In Shaw
the following three elements of the test were laid out:
1. That he or she is a member of a group protected by the Code;
2. That he or she was subjected to adverse treatment; and
3. That his or her gender, race, colour or ancestry was a factor in the
alleged adverse treatment. Shaw v. Phipps, (2012) ONCA 155.
The Court held that all that is required by this test is “that there is a connection
between the adverse treatment and the ground of discrimination. The ground of
discrimination must somehow be a “factor” in the adverse treatment.” (para.59)
[9] The Court stated that for the adjudicator to find a breach of the Code, he or she
had “to be satisfied, after considering all the evidence, that the appellants were
members of a group protected by the Code, that they were subjected to adverse
treatment, and that the race and colour were factors in the adverse treatment. The
first two elements were not at issue in this case. Whether the appellant’s race and
colour were factors in their questioning by the librarian was the issue to be
decided. (paras. 126-127) Evidence of the questioning was enough to shift the
evidentiary burden to the respondents to explain why the librarian questioned the
applicants right to be in the lawyers’ lounge.
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[10] The Court of Appeal then went on to summarize the evidence, which the Human
Rights Tribunal heard that led to the conclusion that it was a factor in the adverse
treatment. One of the findings was that the librarian was completely unable to offer
a credible non-discriminatory explanation for her decision to challenge the
applicants as to whether they were lawyers and allowed to be in the lawyers’
lounge.
[11] Having reviewed the Court of Appeal’s explanation of the proper test and on the
burden of proof in satisfying a prima facie case of discrimination, Arbitrator
Anderson concluded as follows in Ministry of Health, supra, at para. 39:
While the burden of proof remains on the claimant throughout, because
the reasons for the treatment lie within the responding employer’s
knowledge, relatively little affirmative evidence is required to establish a
prima facie case of discrimination, which gives rise to an “evidential
burden” on the employer to provide a response justifying its actions. (Full
cite omitted)
Consequently, in applying this test to a motion to dismiss a grievance for
inadequate particulars, one must be careful to keep in mind that “relatively little
affirmative evidence is required to establish a prima facie case of discrimination” in
assessing particulars, especially before dismissing a grievance without a hearing.
[12] This Board has clearly held that if a complainant is a member of a protected group,
for example race, and describes an adverse event that may be inferred to be
because of her race, a prima facie case of discrimination in the particulars is
satisfied. (Solomon, supra)
Decision on the motion to dismiss the grievances without a hearing
[13] The theory of the union’s case is that the grievor has suffered discrimination by the
ministry because of her race, adversely affecting her career, in one instance, in a
job competition, in her role as a union representative, and as a person seeking
accommodation for family status. Having reviewed the particulars against this
theory, I am satisfied that the particulars are capable of supporting the alleged
violations of the collective agreement and the Code in seven of the grievances
before me.
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[14] In one example, the particulars indicate that Ms. John, who is Black, attended a
ministry meeting on diversity and inclusion during Black History Month in 2017.
During that meeting the grievor asked her supervisors what plans they had to
“engage in promoting Black history month and the position of Black employees in
the OPS.” The particulars state further that in a subsequent meeting a manager in
the unit advised Ms. John that the supervisors felt targeted and complained about
the way she asked questions, which made them uncomfortable. In the Union’s
submission accusing the grievor of being offensive in asking these questions will
demonstrate a racist view of Black females. Like the Peel Law Association case,
supra, the reasons for the manager’s comments to the grievor about her asking
questions in an offensive way, lie within the ministry’s knowledge and thus it has
the burden to provide a response that speaks to its actions.
[15] I have decided after careful review of the particulars that the ministry’s motion to
dismiss the grievances for failure to establish a prima facie case must be denied
for seven of the grievances.
[16] Since I am of the view that the particulars are capable of supporting the allegations
if proven as true, in seven of the grievances, I will not comment further, except to
note what I did not rely on. In coming to this decision, I have not relied on the
particulars referring to the OPS independent third-party workplace review on anti -
black racism issued in 2021 or the report provided. These particulars were not
helpful to me in deciding whether the grievor may have personally suffered
discrimination for the purposes of a prima facie motion. However, I do not rule out
the possibility that this report could be admissible in the hearing on the merits of
the grievances.
[17] I have decided that grievance (2019-2464), which grieves, inter alia, general
workload issues and that management was not disciplining other employees
properly, must be dismissed. I am of the view that it does not fit within the union’s
theory of the case.
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Decision on the Motion to Strike
[18] I was also asked to strike certain paragraphs of the particulars. Where the ministry
is asking for paragraphs to be struck, the argument, essentially is that the
evidence behind the particulars is not relevant, predates or post dates the
grievances. These are all questions of the relevance of the evidence, and I am
persuaded that these decisions are better made with the context of the evidence
on the merits. Thus, I am satisfied that this motion is largely premature. See
Ministry of Labour and OPSEU (Lunan) 2015 GSB 2013-0513 et al (Leighton) and
Ministry of Children, Community and Social Services (Jackson) 2021 GSB 2019-
1995 et al (Banks).
[19] To the extent that ministry objected to particulars in what the union called
“background”, including those that date back to about two to three years before the
first grievance was filed, I have decided to follow the well established guideline of
this Board in cases alleging discrimination and harassment, contrary to the Code,
that it is appropriate to allow relevant evidence for approximately three years
before the date of the grievance. Thus, evidence going back to October 2016, if
relevant and reliable, may be admissible. See for example, Ministry of Public
Safety and Security and OPSEU (Patterson) 2003 CanLII 5902 (ON GSB)
(Leighton) and Ministry of Children, Social and Community Services and OPSEU
(Lavoie et al), 2015 GSB 2012-2206 and 2012-2965 (Sheehan).
[20] One last issue to address is whether the grievance alleging a breach of the
grievor’s rights under family status was filed late. I would note first that the delay
was not substantial, but also, there was no evidence before me that the ministry
put the union on notice that it would be raising this issue until counsel for the
ministry was assigned to the case. Thus, I am of the view that the ministry has
waived the right to object.
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[21] Having decided that the matter should proceed for seven of Ms. John’s
grievances, I direct the Registrar to canvass the parties to set dates for a hearing
on the merits of the case.
Dated at Toronto, Ontario this 2nd day of November 2023.
“Deborah J D Leighton”
Deborah J D Leighton, Arbitrator