HomeMy WebLinkAbout2020-2919.Coull.24-04-15 Decision
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GSB# 2020-2919
UNION# 2021-0108-0004
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Coull) Union
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The Crown in Right of Ontario
(Ministry of the Solicitor General) Employer
BEFORE Dale Hewat Arbitrator
FOR THE UNION Laura Johnson
Ryder Wright Holmes Bryden Nam LLP
Counsel
FOR THE EMPLOYER Maria-Kristina Ascenzi
Treasury Board Secretariat
Legal Services Branch
Counsel
HEARING December 6 and 8, 2022; June 23, July
19, October 25, November 16 2023;
January 15 and February 1, 2024
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Decision
1. This case involves a 15-day suspension issued to Corrections Officer James Coull
(the “Grievor”) on February 12, 2021 in relation to conduct that occurred on
January 18, 2021 while he was working in Unit 4 Left (“4L”) located in Elgin
Middlesex Detention Centre (“EMDC”). It was undisputed that based on video
footage from January 18, 2021 the Grievor was briefly observed not wearing his
personal protective equipment (‘PPE”) correctly while on duty and was observed
blocking the Close Circuit TV security Camera (“CCTV’) in the Unit 4L staff office
with a plastic-hinged wet floor sign over the office door on two occasions during his
shift. The CCTV camera remained blocked by the wet floor sign for two days and
the fact of it being blocked came to the Employer’s attention when a staff member
was reviewing CCTV footage related to COVID contact tracing in the institution.
2. The Union maintained that the Employer’s decision to place the Grievor on a 20-
day paid suspension pending investigation and the ultimate issuance of a 15-day
suspension was excessive. The Union argued that the discipline issued did not
consider the mitigating circumstances of the Grievor’s 22 years of service with no
prior discipline or the fact that the Grievor showed remorse and took immediate
responsibility for his actions. In addition, the Union submitted that the discipline
imposed was inconsistent with how another Corrections Officer was disciplined in
a similar situation and was also inconsistent with how blockages of CCTV
cameras within the institution had been condoned in the past. Furthermore, given
the Grievor’s involvement in various Union roles at the institution, the Union took
the position that the excessiveness of the 15-day suspension must be attributed, in
part, to anti-union animus by the Employer. While recognizing that the Grievor’s
actions did violate the health and safety rules in place at the time and were in
violation of his role as a Corrections Officer, the Union suggested that a 4-day
suspension would be an appropriate amount of discipline in this case and asked
that I substitute that amount as the penalty.
3. The Employer submitted that it had reasonable grounds to not only place the
Grievor on a paid suspension pending investigation, but also to impose the 15-day
suspension because the Grievor’s actions put the health and safety of staff and
inmates at the institution at risk. In that regard, the Employer emphasized that the
Grievor’s actions took place during a critical period of the COVID Pandemic in
which the institution was on lock-down due to a COVID outbreak making contact
tracing critical. While the Employer acknowledged that the Grievor apologized and
took full responsibility for his actions, it was not convinced that he understood that
his actions of blocking the CCTV camera prevented contact tracing resulting in a
health and safety risk. In addition, while agreeing that the observation of the
Grievor’s face mask being improperly worn was for a very short period of time,
taken together with him blocking the CCTV camera, the Employer asserted that
the penalty imposed was reasonable. The Employer disagreed with the Union’s
position that the 15-day suspension was in any way related to anti-union animus,
that it was excessive compared to the penalty imposed on the other Corrections
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Officer or that the Employer had condoned similar acts of blocking CCTV cameras
in the past. The Employer, therefore, asked that I uphold the 15-day suspension.
4. During the hearing I heard testimony from the following individuals: Mr. James
Coull, the Grievor, Mr. Jeremy Brooks, Deputy Superintendent Operations, Mr.
Brandon Reeves, Acting Deputy Regional Director of Compliance and Oversight
Western Regional Office and Mr. Rick Kennett, EDMC Corrections Officer.
Findings
5. I have concluded that this is an appropriate case to substitute a lesser penalty. In
reaching this decision, I have considered the Grievor’s length of service, his
remorsefulness, candid testimony, acceptance of responsibility and clean prior
record. I have not found that anti-union animus was an underlying factor in the
decision to discipline nor have I found that the Employer condoned the intentional
covering or obstruction of CCTV cameras within EDMC. I have also determined
that the Grievor was not deserving of discipline for the brief period of time that his
PPE mask was under his chin and concluded that he, at most, was deserving of a
letter of counsel like what was received by other Corrections Officers at that time.
While another Correctional Officer received a 7 day suspension for covering a
CCTV camera and was not really remorseful for their actions, I have determined
that despite the Grievor’s mitigating factors referred to above, his act of
intentionally covering the camera in Unit 4L twice during his shift on January 18,
2021 and then not taking the floor sign down resulting in a two day camera
obstruction, was more serious conduct particularly given the context of the COVID
Pandemic at that time. As a result, I have determined that a more appropriate
penalty would have been a 10-day suspension. What follows is a fulsome review
of the facts, evidence and legal analysis.
THE FACTS
6. The Grievor began working as a Corrections Officer in 1999 and spent the majority
of those years working at EMDC. During his career at EMDC he held a variety of
Union positions including Union Steward, Vice-President, President and Treasurer.
At the time of the incident, he was acting as a Union Steward and currently
occupies the role of Treasurer.
7. On January 18, 2021 the Grievor was assigned to Unit 4L to supervise inmates
who were performing kitchen work duties. At EMDC units that directly observe and
supervise inmates (“direct supervision”) are divided into left and right sections with
each section separately staffed. Normally the Grievor was assigned to Unit 9
performing the same role, but the work and supervision of inmates was moved to
4L on January 18, 2021. Unit 5, next to Unit 4L was on lockdown due to a positive
COVID case. In addition, one of the Officers in Unit 4L had been deemed a close
contact to someone who had contracted COVID. Based on the video footage from
January 18, 2021 at 8:47 a.m. the Grievor was observed wearing his PPE mask
under his nose. The recording then showed the Grievor with his mask back on,
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raising a plastic hinged wet floor sign above his head and placing it over the office
door resulting in the CCTV camera being completely blocked. In both instances,
other Corrections Officers were present in the Unit 4L office. One other
Corrections Officer was also observed not wearing his mask properly. At 10:59
a.m. the video showed the wet floor sign falling down and coming close to hitting
another Corrections Officer’s head. At 11:31 a.m. when the Grievor returned to the
Unit 4L office, the video recorded him looking up at the door and then taking the
wet floor sign off the floor and again placing it over the door in order to block the
CCTV camera. During the January 18, 2021 shift, in addition to other Corrections
Officers in the Unit, 2 members of Management entered Unit 4L. The CCTV
camera remained blocked on January 19 and 20, 2021. The Grievor explained that
he got busy dealing with transferring inmates back to Unit 9 at the end of the shift
on January 18, 2021 and forgot to remove the wet floor sign off the door in the Unit
4L office. The other Corrections Officers who were present on January 18, 2021
received a 1-day suspension for their inaction in not removing the floor sign from
blocking the camera in Unit 4L. On his own accord, the Grievor reimbursed those
Officers for their loss of 1 day’s pay.
8. Unit 9 is not a direct observation unit and does not contain a CCTV camera in the
staff office. Unlike Unit 9, Unit 4L is a direct observation unit which includes a staff
office with windows looking directly into an inmate area. Because it is a direct
observation unit, the area has a number of CCTV cameras installed which capture
various angles including the hallway, inmate area and the entryway to the staff
office. A CCTV camera is also mounted inside the Unit 4L staff office which
captures the movement of staff in the office and a view through the office window
looking into the inmate area. The Unit 4L staff office is not a large space such that
during the Pandemic if 3 people were in the office they would not be able to
maintain a 6-foot gap for social distancing within the space. In any event, on
January 18, 2021 all staff were required to wear PPE as part of the Institution’s
compliance with Public Health measures to help with COVID prevention.
9. On January 18, 2021, when the Grievor’s shift started, there were 14 inmates who
were brought to Unit 4L with all but one inmate being disbursed to complete
kitchen staff duties. At 12:45 p.m. the inmates returned to Unit 4L for a lunch break
and then left the unit again at 2:30 p.m. to complete their work. One inmate
remained in Unit 4L as it was his day off work. At 17:50 p.m. the inmates returned
to Unit 4L and then were escorted back to Unit 9 by the Grievor. For the next 2
days, there were no inmates in Unit 4L, but staff were in the Unit to complete
hourly fire checks and walkthroughs and could have been in the Unit 4L staff office
to read log books or gather supplies.
10. Like all correctional facilities, within EMDC there are hundreds of CCTV cameras
which are relied upon to track movement and the health and safety of inmates and
staff throughout the institution. During the Pandemic, CCTV footage was also
relied upon to track movement for the purposes of COVID contact tracing. In areas
that did not have cameras, contact tracing had to be done using other methods like
relying on log book records or otherwise. According to Mr. Brooks, although the
Grievor had not worked in Unit 4L since it had been renovated with a new CCTV
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camera, the Grievor had worked in Unit 4 Right (“4R”) and the Admin and
Discharge Unit (“A&D”) which both had CCTV cameras installed.
11. The Grievor submitted an Occurrence Report (“OR”) on January 21, 2021. In the
OR, the Grievor explained that by putting the wet floor sign on top of the Unit 4L
door to block the camera, he was trying to mimic Unit 9 which did not have a
camera. He explained in hindsight that his actions were wrong, expressing that he
was sorry and that the conduct would never happen again. He also stated that he
did not take into consideration that contact tracing was being conducted and felt
horrible that his actions made it more difficult to trace potential contacts. He also
explained that leaving the sign up at the end of his shift on January 18, 2021 was
not his intention and that it completely slipped his mind. In addition, while he did
not remember whether his PPE was off or on, he explained that he did his best to
use the PPE and that if it was off, it was done inadvertently. Finally, he assured
that there was no malice or nefarious intent on his part and that he was happy to
do anything to rectify the situation. The other Corrections Officers who were in 4L
on January 18, 2021 also wrote ORs admitting that they saw the wet floor sign
above the door and realized that they too should have taken steps to take the sign
down given the importance of cameras in monitoring safety within the institution.
12. On January 22, 2021 the Grievor was placed on a non-disciplinary paid
suspension pending the results of the Employer’s investigation regarding the
blockage of the CCTV camera and failure to comply with proper PPE usage
during the Pandemic crisis. On January 27, 2021 the Grievor was asked to attend
at EDMC for an Allegation meeting during which five allegations were raised
requiring the Grievor’s response.
13. The five allegations were as follows:
1. You were observed in Unit 4L improperly wearing your PPE, in that you did
not have it covering your nose, as per direction.
2. While in Unit 4L, you placed a “wet floor” sign in front of the CCTV camera so
as to block any recording of Unit 4L.
3. When the sign fell down from where you had placed it to block the camera,
you returned it to its original position above the door, once again blocking any
recording.
4. Through your actions, you tampered with CCTV and security equipment.
5. Through your actions, you put the health and safety of staff and inmates at
risk in that 1) the placement of the sign could have fallen on someone
entering and/or exiting the doorway; and 2) it prevented contact tracing
during a COVID outbreak.
14. The Employer also stated that “As alleged, this conduct is not only a significant
breach of trust but is also in contravention of applicable OPS and Ministry policies
and procedures, including but not limited to, the Institutional Services Policy and
Procedures Manual, the Elgin Middlesex Detention Centre Standing Orders,
Superintendents’ Directives, the Statement of Ethical Principles and the
Correctional Services Code of Conduct and Professionalism (COCAP).”
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15. During the Allegation meeting the Grievor began his response by taking full
responsibility for his actions noting that none of the other Corrections Officers
present on January 18, 2021 played any part in the act of blocking the camera in
Unit 4L. In response to Allegation 1, the Grievor explained that his intention was to
always wear his PPE, that his actions were inadvertent and that he would be super
vigilant moving forward. The Grievor admitted to Allegations 2 and 3 and noted
that there was a short time between when he first put the sign up to block the
camera and when he placed it up over the door again after the sign had fallen
down from the door. The Grievor also agreed to the 4th Allegation that through his
actions, he tampered with CCTV and security equipment. In terms of Allegation 5,
the Grievor remarked that he took pride in his health and safety record, recognized
the importance of the safety of staff and inmates and expressed that he was
ashamed that his actions could have resulted in a colleague getting injured when
the sign fell down from the door. With respect to the allegation that his actions
prevented contact tracing, the Grievor apologized and expressed shame and
disappointment that he restricted or limited the Ministry’s ability to do effective,
accurate and efficient contact tracing but did not admit to preventing contact
tracing. In terms of mitigating circumstances, the Grievor pointed out that on
January 18, 2021, he was tired due to a poor night’s sleep, stressed due to the
overall effects of COVID lockdowns, and was frustrated with being moved to Unit
4L rather than his usual work station in Unit 9 where no camera was present. He
explained that due to his fatigue, stress, and confusion about working in Unit 4L he
made uncharacteristic decisions on January 18, 2021 that, upon reflection, he
knew were bad decisions that would not happen again. Although he did not
mention it in his explanations, the Grievor also voluntarily resigned from his
position on the Institutional Crisis Intervention Team (“ICIT”) as another measure
of his remorse for his actions.
16. The summary of the January 27, 2021 Allegation meeting also noted that Mr.
Brooks agreed that the Grievor was a good Corrections Officer whose actions on
January 18, 2021 were inconsistent with past behaviour and that the Grievor was
capable of learning from his actions in order to make responsible decisions in the
future.
17. On February 12, 2021, the Grievor received a disciplinary suspension letter which
confirmed that all allegations were substantiated and advised that he was
receiving a 15-day suspension from February 12, 2021 to March 4, 2021. On
February 12, 2021 the grievance before me was filed by the Union on the Grievor’s
behalf.
18. Mr. Brooks testified that he had known the Grievor for approximately 20 years and
that he and the Grievor had a good working relationship. He also stated that he
expected better from the Grievor given his length of service and experience. He
became aware that the Grievor had resigned from ICIT and testified that he was
not involved in the Grievor’s resignation. In terms of the underlying reasons for
issuing the paid 20-day suspension and the ultimate 15-day suspension, Mr.
Brooks emphasized that the circumstances of the Pandemic at that time
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heightened the seriousness of the Employer’s actions and response. Specifically,
Mr. Brooks noted that on January 18, 2021, the Institution had reported a COVID
outbreak making contact tracing even more crucial at that time. Like all jails,
EMDC was struggling with COVID outbreaks amongst inmates and staff putting
pressure on the institutions for staffing and the health and safety of everyone in the
building. As a result, according to Mr. Brooks, using CCTV footage for COVID
contact tracing was critical.
19. Mr. Brooks testified that while he considered that the Grievor took responsibility for
his actions, was remorseful and reiterated that he would not engage in such
behaviour again, he felt that the Grievor did not understand that his actions in
blocking the CCTV camera which resulted in the footage being blocked for two
days, prevented contact tracing putting the health and safety of the institution at
risk. Because the CCTV footage was not accessible for two days, Mr. Brooks
explained that contact tracing for that time period had to be done manually which
was time consuming and could be less accurate. Mr. Brooks was also very
concerned that the Grievor covered the CCTV camera with the sign two times
which made him believe that the Grievor’s actions showed malice. Balancing these
concerns against mitigating factors of the Grievor’s long service, lack of prior
discipline, his genuine manner in the Allegation meeting, Mr. Brooks still felt that
the Grievor’s actions of placing the sign up two times, not removing it and his lack
of understanding of the impact of his actions on contact tracing at such a
heightened period during the Pandemic, together with improperly wearing his PPE,
resulted in behaviour deserving of serious discipline. Mr. Brooks admitted that
during the discussion of possible discipline outcomes, termination of the Grievor’s
employment was raised, but that he persuaded the decision makers that a 15-day
suspension was the appropriate response weighing all of the circumstances.
20. During the Grievor’s testimony, he reiterated the explanations given during the
Allegation meeting and again apologized for his actions. The Grievor explained
that he felt horrible that the sign was left up for two days and explained that he
meant to remove the sign when he left Unit 4L on January 18, 2021 but removing it
slipped his mind when he got busy transferring inmates back to Unit 9. He also
stated that he was not aware that the contact tracing was being done and admitted
to not reading the muster notes on January 18, 2021 which could have alerted him
to the COVID prevention measures in place that day. While the Grievor agreed
that in blocking the camera he caused a barrier to contact tracing, he testified that
he did not prevent contact tracing or pose a health and safety risk, as there were
other cameras in the Unit 4L unit which would have captured the movement of
both staff and inmates. However, the Grievor did agree that while the hallway
camera could capture the entryway into the staff office, by covering the camera in
the office, Management would not be able to view the activities within the office.
He did not believe that when the sign fell down that it could have caused an injury
to his colleague. Although his explanation for blocking the camera was that he was
trying to mimic the Unit 9 staff office, the Grievor also compared how the lack of a
camera in Unit 9 would also not allow for CCTV contact tracing of the movement of
staff.
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CONDONATION
21. The Grievor testified that on January 18, 2021 two Managers, Sergeants Fleming
and Clancy, entered the Unit 4L staff office but neither asked that the sign be
taken down to unblock the camera. He did admit, however, that neither saw him
put up the sign and that while he saw Sergeant Fleming look up at the sign, he did
not speak with her about it and could only presume that Sergeant Clancy saw the
sign. Although the Grievor expressed that Management was aware of the sign and
did nothing about it, he agreed that he did not mention this in his OR or speak with
Mr. Brooks about his view that Management condoned his actions of blocking the
camera on January 18, 2021 clarifying that he assumed the Managers had been
spoken to and that he was simply answering the questions that were asked of him
at the Allegation meeting.
22. The Grievor claimed that circumstances of cameras being blocked in the institution
was a regular occurrence claiming that Management had not taken action when
cameras were blocked in the past. In that regard, the Grievor believed that in light
of such regular occurrences, his action in covering the camera on January 18,
2021 should have resulted in a lesser form of discipline when judged against the
systemic circumstances. For example, the Grievor recalled how almost a decade
ago he was present when another Corrections Officer placed an OPSEU flag over
a camera in the A&D area and was simply told by the Manager to remove the flag
without any issuance of discipline. He also alleged that in the A&D area that it was
rare for cameras not to be covered and that for years Management was aware of
cameras being covered. As a more recent example, the Grievor recalled how he
was told by a coworker that between January 23 and 26, 2021, within the same
COVID time period, a camera was covered in the A&D area and was not
uncovered by the Correction Officers despite a direction to do so following which
no discipline was issued. The Grievor also testified about how he understood and
believed that the front door camera was often covered and condoned by
Management, but did admit that he had not worked in that area and his knowledge
was just from him working at EMDC.
23. Another Corrections Officer, Rick Kennett also testified about a camera being
blocked in the A&D staff office area where he has worked since 2016. He
explained that the A&D area is where inmates enter and exit EMDC, with 35
cameras in the total interior and exterior areas, but that the A&D staff office is not a
direct observation unit and no inmates are permitted in that area. He advised that
the only areas in A&D without cameras are the washrooms and kitchen staff room.
He recalled that dating back to 2016, that a camera in the A&D staff office was
blocked by an inmate property bag for a couple of years in the office area where
the staff sit but he did not provide details or who placed the bag there. From his
viewpoint, Managers would have been aware of a clothing bag hanging and
blocking the camera, as the Manager’s office was in close proximity to the A&D
staff office. Mr. Kennett testified that he was not aware of any bargaining unit
member receiving discipline for blocking a camera. He did agree, however, that
even in his role as a Union Steward, that he would not be aware of all discipline
issued. He also recalled that in 2019 a camera was blocked due to boxes that
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were being stored in the A&D staff office. Mr. Kennett described how the A&D staff
office was a fairly small space and because of the limited space the boxes had
been stored in a pile that effectively blocked the camera for about four or five
weeks. Although no one in Management asked for the boxes to be removed, the
staff realized that they needed to access the doorway noting that where the boxes
had been stored was not the best location. Finally, Mr. Kennett did not dispute that
a clothing bag was taken down in January 2021 during the global Pandemic, but
he was not able to recall that the clothing bag was removed for contact tracing.
24. Mr. Brandon Reeves, who was the A&D supervisor during 2018 and 2019, testified
about his recollection about the A&D staff office space and camera. He explained
that given the volume of inmates and lack of space in the office area, sometimes
inmate property bags would be hung on the storage rack partially obstructing the
camera’s view. He admitted that from time to time the camera was covered but did
not agree that the camera was covered for long periods of time. From his point of
view, Mr. Reeves explained that he did not view this type of situation as intentional
given how tight they were for space in the office and noted how hanging the bag
was very different to intentionally placing the wet-floor sign directly over a door
blocking a camera. He also indicated that he did not recall an investigation of any
camera blockage and noted that the camera footage was not regularly viewed by
Management as the A&D office was a staff area.
25. Although Mr. Reeves was not the A&D supervisor in 2021, he also agreed that if
the camera was blocked the sight line into the Manager’s office could be obscured
which could have potentially interfered with contact tracing, but then qualified this
statement by noting that the camera does not see into the manager’s office. He
also agreed that the curtain that hangs in front of the kitchen area could have
blocked contact tracing if it was fully closed but was not able to confirm the angle
of the camera and did not recall seeing images of the area being blocked.
SIMILAR CONDUCT
26. After receiving his 15-day suspension, the Grievor became upset when he
discovered that another Corrections Officer received a 7-day suspension without a
suspension pending investigation for what he believed to be very similar conduct.
From the Grievor’s point of view, he believed that he was treated more harshly, in
part due to his Union activity, and that his conduct on January 18, 2021 should
have been treated similarly to the other Correction Officer’s actions.
27. Mr. Reeves testified that he was the decision-maker for the 7-day suspension
discipline imposed on the other Corrections Officer on March 15, 2021 but that he
was not involved with the discipline imposed on the Grievor. With respect to the 7-
day suspension, Mr. Reeves explained that on January 17, 2021, the Corrections
Officer, who was stationed at the Front Door entrance area, took two coats from
the floor, and hung them up on the crossbar of the window frame effectively
blocking the CCTV camera and security equipment. The obstruction of the camera
became known during the institution’s contact tracing process that day. When
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instructed by Management to take the coats down, the Officer complied. However,
the Officer explained that it did not cross their mind that the coats were covering
the CCTV camera and mentioned that sometimes coats were placed in that
location in the room so that Officers could more easily access their cell phones.
That Officer was found to have tampered with CCTV and security equipment and
consequently putting the health and safety of staff and inmates at risk by
preventing contact tracing during a COVID outbreak.
28. The March 15, 2021 letter of suspension summarized that during the Allegation
meeting with Mr. Reeves, the Officer stated that the cameras never crossed their
mind when they hung up the coats on the window crossbar. In addition, the letter
noted that the Officer was dismissive of the severity of the issue and was
argumentative towards Mr. Reeves suggesting that the whole thing could have
been handled by a phone call. The letter also confirmed that from Mr. Reeves
perspective the Officer was not remorseful or accountable for the actions.
29. In his testimony Mr. Reeves explained that he did not view the Officer’s conduct as
intentional because he believed their explanation that the action of hanging the
coats was not done intentionally to block the camera and he was not able to prove
that the acts were intentional. He also noted that the coats were not obstructing
the camera for a long period of time and suggested that the obstruction lasted less
than a day. Although he asked the Officer if they usually placed coats over the
window cross bar, he did not agree, on cross examination, that he was aware of a
practice of Officers doing that and stated that he just asked the Officer the
question, qualifying that he did not work in the Front door area. He also explained
that he did not place the Officer on a paid suspension because they did not meet
the threshold for a paid investigation suspension which requires consideration of
whether an Officer’s conduct poses a threat to inmates or peer groups or whether
the conduct is sufficiently egregious that they should be removed from the
workplace. In that regard, Mr. Reeves commented that he did not believe the
Officer’s conduct would be repeated and would not pose a threat because of the
short length of time that the camera was blocked and because the Officer
immediately complied with the request to remove the coats. Mr. Reeves also
stated that the Officer apologized to him initially on the phone, but agreed that
during the Allegation meeting, the Officer showed limited remorse but he could not
recall if an apology was offered in that meeting. He was certain, however, that he
concluded that the Officer did not take responsibility for the actions even though
they admitted placing the coats on the window crossbar. On cross-examination,
Mr. Reeves agreed that had the Officer not been asked to remove the coats there
would have been no way to ascertain how long they would have remained there
blocking the camera.
30. In reaching the decision to impose a 7-day suspension, Mr. Reeves testified that
he considered the Officer’s conduct in light of the health and safety impact of
preventing contact tracing during a COVID outbreak. He also agreed that the fact
that no responsibility was taken for the action of blocking the camera also was a
factor in deciding the quantum of discipline. While Mr. Reeves was uncertain in his
testimony of whether the Officer’s lack of remorse played a factor in determining
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quantum, he was certain that the Officer’s actions were not intentional and would
not be repeated, leading to a conclusion that a 7-day suspension was appropriate
in the circumstances of the Officer’s length of service and prior disciplinary record.
Mr. Reeves also confirmed that the Officer was not part of the Union Executive at
the time of the incident and suspension and was not a factor in impacting the
quantum of discipline.
ANTI-UNION ANIMUS
31. The Grievor testified that he believed that his Union involvement played a factor in
the severity of his 15-day suspension when compared to how the other
Corrections Officer’s 7- day suspension occurred. In general, the Grievor
described how he often dealt with the administration on behalf of other Union
members and how he thought the administration viewed him as “a pain”. He
recalled how in 2015-2016, when he was the Union Vice President, the
relationship with Management was very acrimonious in part due to inmate
overcrowding and how he supported another Corrections Officer who had been
terminated during the conflict. He recalled how Dave Wilson, in Management at
the time, told the Grievor that he wanted to suspend him too. While acknowledging
that the relationship with Management and the Union improved over time and that
there was no conflict at the time when he received the 15-day suspension, the
Grievor still felt that some members of Management who work at the Regional
Office were involved in the decision to award a more severe penalty.
32. During cross-examination, the Grievor agreed that Mr. Wilson was no longer
employed at EMDC in January, 2021. He also agreed that some of the other
Managers involved in the 2015 conflict retired before January 2021.That left Ms.
Wright, Mr. Smith and Mr. Phillips at the Regional Office who might have been
involved in the 2015 conflict. In terms of other decision makers, the Grievor agreed
that Mr. Chillman and Mr. Wardell, copied on the discipline summary notes, started
working at EMDC after 2018.
33. Mr. Brooks was adamant that he did not consider any of the Grievor’s Union
activity in reaching the 15-day suspension decision and that the topic was not
discussed. He first commented that he thought it was honourable of the Grievor to
support his colleague during the arbitration hearing of her termination from EMDC.
He also confirmed that he only consulted with those listed on the disciplinary
summary notes and that none of them worked at EDMC back in 2015-2016. In
terms of any other conversations about the quantum of discipline, Mr. Brooks
confirmed that he did not speak with Mr. Phillips, Mr. Smith, Ms. Wright or Mr.
Wilson. Lastly, he did confirm that Ms. Wright was working at the Regional office at
the time of the Grievor’s discipline.
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EMPLOYER’S POSITION
34. The Employer took the position, notwithstanding the Grievor’s apology and
remorse for his actions on January 18, 2021 and his long service and discipline
free record, that the health and safety risk in the institution caused by covering the
camera in Unit 4L outweighed those mitigating factors. The Employer noted that
EDMC was in a COVID outbreak at that time which made contact tracing even
more important. In that regard, the Employer reviewed how Unit 5 was under
lockdown for a COVID outbreak and how one of the Officers in Unit 4L had been
deemed a close contact to someone who had contracted COVID so Management
needed to follow his whereabouts in order to see who he was in contact with. In
addition, although there were no inmates in Unit 4L on January 19 or 20, 2021, the
reliance on cameras for contact tracing continued because staff were still required
to walk through the Unit on an hourly basis for fire and security checks and might
have also entered the staff office to read log books or get supplies. Finally, the
Employer emphasized blocking the Unit 4L staff office camera created a security
risk because, in a direct observation unit like Unit 4L, every camera is relied upon
for security footage in the event of an inmate security breach. Although the camera
blocked by the Grievor was in the staff office and obstructed one angle of the view
into the inmate area, camera footage from that camera angle could have been
important evidence had a security breach involving inmates occurred over the two-
day period it was blocked.
35. In terms of the Grievor’s conduct, the Employer asked that I take into account that
the Grievor purposely covered the camera on two occasions showing intent to
interfere with the CCTV camera and security and that the length of the obstruction
over a two day period was significant even if there were no inmates present in Unit
4L on January 19 and 20, 2021. As well, the Employer stated that it was significant
from Mr. Brook’s viewpoint, that the Grievor, in his OR report, failed to mention his
action of placing the sign over the camera a second time after it fell down. The
Employer asked that I treat the Grievor’s actions of putting the sign up initially and
placing it up again two hours later as two separate events contributing to the
seriousness and intention of the behaviour.
36. While the Grievor stated that he was only trying to mimic the surroundings in Unit
9, the Employer noted that the Grievor testified that he had been assigned to
offices in the past that had cameras installed and acknowledged that there were
hundreds of cameras covering most areas of the institution. The Employer
suggested that what really motivated the Grievor’s actions was not about
replicating the Unit 9 staff office, but was his belief that cameras should not be in
staff offices so that Corrections Officers and staff are free from surveillance.
Understanding the Grievor’s actions from this viewpoint, the Employer argued that
this underscored the Grievor’s lack of understanding of the importance of CCTV
surveillance in determining health and safety risks generally and the importance of
COVID contact tracing in January 2021. While the Grievor claimed that he did not
know that the institution was doing contact tracing on January 18, 2021, the
Employer noted that he was aware that Unit 5 was under a lockdown, but in any
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event, his lack of knowledge about contact tracing would not excuse his actions in
covering the staff office camera.
37. In terms of the failure to wear his PPE properly, the Employer stated that the
Grievor admitted to this allegation and that this failure, even for the short period of
time it occurred, was another example of the Grievor’s lack of understanding of the
risks associated with COVID spread that existed in January 2021. Taken together
with his actions of covering the camera, the Employer maintained that his failing to
wear his PPE correctly added to evidence of the Grievor’s lack of understanding of
the health and safety risks at that time.
38. With respect to the Union’s position on condonation, the Employer maintained that
the Employer never has condoned the intentional covering of cameras and
claimed that the Union provided insufficient evidence to support the Grievor’s
claims of condonation. First, with respect to Managers Fleming and Clancy who
entered the Unit 4L office on January 18, 2021, the Employer argued the Grievor’s
evidence bears little or no weight because they never saw the Grievor put the sign
up, didn’t speak with him nor did the Grievor raise his belief of their condonation
with Mr. Brooks at the Allegation meeting or in his OR. In addition, the Employer
pointed to the evidence that the Grievor agreed it was his presumption that these
Managers saw the sign. Secondly, regarding the evidence of a camera being
covered in the A&D staff office, the Employer asked me to disregard the evidence
about a flag being placed over the camera almost a decade ago. While the Grievor
might have observed that incident and stated that only a verbal warning was given
to the Officer responsible for placing the flag over the camera, no one else was
called to substantiate his evidence about an event that took place years ago.
Moreover, the Employer stated that those were very different circumstances
compared to what was happening in 2021 during the global Pandemic. Thirdly, the
Employer also asked that I give little weight to the evidence of a stack of boxes
that had been piled up in the A&D staff office sometime in 2019, effectively
blocking a camera. Looking at the evidence the Employer submitted that there
was no evidence of intention to block the camera, considering Mr. Kennett’s
evidence that the office area was small leaving little space for storage, that he did
not know who stacked the boxes and that the boxes were moved once staff
realized that the stack of boxes was blocking a door. Lastly, the Employer
submitted that the evidence about inmate property bags being hung on a bar in the
A&D staff office also does not show condonation or intention of blocking a camera.
In that regard, the Employer asked that I prefer the evidence of Mr. Reeves over
the evidence of the Grievor and Mr. Kennett. In that regard, the Employer pointed
to the fact that Mr. Reeves agreed that he sometimes saw inmate clothing bags
hung on the clothing bar . However, Mr. Reeves explained that it was not his
understanding that bags were placed there intentionally stating that that there was
a lack of real estate in the room. Furthermore, the Employer asked me to take note
of Mr. Reeves' viewpoint that he never saw bags placed on top of a camera, like in
Mr. Coull’s case where the sign was positioned over the door effectively blocking
the camera.
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39. In terms of the 7-day suspension issued for similar conduct by the other
Corrections Officer on January 17, 2021, the Employer maintained that what made
the Grievor’s conduct more serious was the finding of his intent to cover the
camera on two occasions together and his failure to remove the sign at the end of
his shift. In the other Officer’s case, while their conduct was serious and was found
to have similarly prevented contact tracing placing the health and safety of inmates
and staff in the institution at risk, Mr. Reeves was not convinced that the Officer
placed the coats over the window bar intentionally to cover the camera and
explained that the camera obstruction was less than one day. He also did not
believe that the Officer would repeat the behaviour. Acknowledging that the other
Officer took responsibility for their actions but showed limited remorse, the
Employer argued that taken all factors together, the 7-day suspension imposed in
that case was serious and warranted in those circumstances.
40. With respect to the anti-union animus allegations raised by the Union, the
Employer acknowledged that the Grievor had been an active Union member for
many years, including holding a Union steward position in January 2021 and
referenced how Mr. Brooks admired how the Grievor supported a colleague back
in 2015-2016. However, the Employer argued that the evidence falls short of
proving that he was treated differently than the Officer who received a 7-day
suspension or that he was dealt with more harshly because of his Union
involvement. The Employer stated that it had reasonable grounds to place the
Grievor on the paid suspension as part of its investigation process given that the
Grievor admitted in his OR that he intentionally covered the camera and at that
early stage of the investigation there was some concern about the Grievor
repeating the behaviour. In addition, the Employer urged that I not give weight to
any of the evidence about acrimonious times back in 2015 and 2016 between the
Union and Management, not only due to the obvious delay but also because the
Grievor testified about how labour relations had improved over the years without
any suggestion of conflict at the time of his discipline. Finally, the Employer noted
that the evidence was clear that Mr. Brooks had not consulted with any Managers
left who were at the Regional Office who might have had interactions with the
Grievor back in 2015 and 2015 about the decision to issue a 15 day suspension
but instead consulted with a team including Mr. Chillman and Mr. Wardell who
joined EDMC after that time period.
UNION’S POSITION
41. The Union argued that while some discipline was deserving because of the impact
of the Grievor’s actions, the issuance of a paid suspension and a 15-day
suspension was excessive in the circumstances. In support of its position, the
Union asked that I take into account the Grievor’s immediate acknowledgement
and apology for the misconduct, his statement that he would not repeat the
behaviour, his clear record, his nearly 25 years of service, his resignation from
ICIT, and the fact that another Officer only received a 7-day suspension without
being placed on a paid suspension pending investigation for very similar
misconduct.
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42. The Union also maintained that the evidence showed that there was a pattern of
Management not acting when cameras were covered in the institution that were
not in inmate areas, and in light of that, the Employer’s response to the Grievor’s
actions was inconsistent with how camera obstruction had been condoned in the
past at EMDC. In that regard, the Union stated that on January 18, 2021 two
Managers, Clancy and Fleming witnessed the wet floor sign up above the door but
took no action and were not questioned by the Employer during the investigation of
the Grievor’s behaviour. While noting that the Grievor could only presume what the
Managers saw or perceived, the Union argued that by not calling them as
witnesses, I should draw an inference that the Managers condoned the Grievor’s
actions.
43. The Union also argued that there were other examples of condonation which was
supported by the testimony of Mr. Kennett and the Grievor about how inmate
property bags were often hung up in the A&D staff office for years obstructing a
camera with no discipline being issued. Additionally the Union noted that while Mr.
Reeves disagreed that property bags were hung in a way to obstruct the A&D
camera for lengthy periods of time; there was an acknowledgment that this
practice occurred, although not consistently. The Union also pointed to the
Grievor’s evidence about another officer placing a flag over a camera in the A&D
office and who did not take the flag down despite a management direction but who
was not disciplined for the action. Although this latter incident occurred many years
ago, the Union argued that it still was an example of condonation not disputed in
the evidence which showed a continuing pattern on the part of the Employer not
taking action where cameras were covered in areas that did not capture the
movement of inmates. Finally, the Union asked me to review the evidence of the
stack of boxes in the A&D office as another example of how obstruction of
cameras continued to exist without any repercussions from Management.
44. Comparing the 7-day suspension issued to the other Corrections Officer, the Union
questioned why the Grievor was treated more severely especially, and in particular
placed on a paid suspension, given that the circumstances of COVID and the
impact on contact tracing was the same. In addition, the Union claimed that the
evidence showed that the Grievor was immediately remorseful for taking
responsibility for his actions compared to the other Corrections Office who did not
show remorse and who was dismissive and argumentative with Mr. Reeves as
noted in the 7-day suspension letter. While Mr. Reeves testified that he believed
that the other Corrections Officer did not intentionally block the camera and
showed limited remorse, the Union suggested that it appeared that Mr. Reeves
was downplaying the actions when compared to the tone and wording of the
suspension letter he wrote. Lastly, the Union asked that I consider other mitigating
factors about the Grievor’s conduct in that he took full responsibility stating that
other Officers played no role in covering the camera on January 18, 2021 and that
he personally reimbursed the Officers who received a 1-day suspension for their
failure to take any action that day.
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45. In terms of the discipline imposed for failing to wear his PPE properly, the Union
submitted that the standard discipline for most staff was a letter of counsel and
only when the staff member failed repeatedly to abide by the PPE rules was that
member subject to a greater penalty. Again, the Union alleged that the Employer’s
response regarding the Grievor’s PPE breach was incongruent with his brief
breach of PPE protocol and did not consider the Grievor’s explanation that the
breach was inadvertent.
46. The Union raised the allegation that anti-union animus was a motivating factor in
this case as there was no other explanation for why the Grievor was treated so
differently than the other Officer who engaged in similar conduct when he had so
many mitigating factors at play. The Union asked that I draw an inference that anti-
union animus played a part in the decision-making process, and as such, I should
consider this factor as another reason to reduce the quantum of discipline. For
example, the Union questioned why Mr. Brooks was so concerned about the
Grievor’s behaviour, so much so that the Grievor was placed on a paid suspension
pending investigation. In that regard, the Union asked that I question Mr. Brook’s
testimony that he was concerned for the safety or risk by keeping the Grievor at
work given that Mr. Brooks agreed that the Grievor’s responses were credible.
Moreover, the Union noted in the final stages of decision making about the
Grievor’s conduct, discussions occurred that could have been known to some
members at the Regional Office who had crossed paths with the Grievor in his
Union capacity. In addition, the Union argued that because there was mention of
termination during the discipline discussion that was a further example of
consideration of an even harsher penalty that could reasonably be tied to anti-
union animus against the Grievor.
Case Law
47. The Parties agreed that the case law supports the notion that health and safety
infractions in the workplace are considered one of the most serious workplace
infractions and that discipline should be reflective of the seriousness of the risks
involved as noted in International Union of Elevator Constructors, Local 50,
Applicant v OTIS Canada Inc., Responding Party, OLRB Case No: 0029-22-G
2023 CanLII 15002 (ON LRB) at paragraph 48.
48. The Employer submitted that wilful destruction of an Employer’s property is viewed
as one of the most serious offences by Arbitrators and asked me to consider that
the Grievor’s acts of covering the camera in Unit 4L effectively had the same
outcome as a damaged camera since the camera was obstructed from producing
video surveillance which resulted in the prevention of contact tracing.
49. The Employer also noted that while there are no cases within the GSB
jurisprudence regarding camera surveillance tampering; there have been cases
regarding the limits on the use of surveillance cameras which highlight the
importance of CCTV camera footage within correctional institutions. The Employer
relied on the GSB decision in Ontario Public Service Employees Union (Union)
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and The Crown in Right of Ontario (Ministry of the Solicitor General) GSB No.
2019-2154 (Anderson – September 17, 2021) as support for the accepted principle
that the Employer has the right to engage in surveillance of its correctional facilities
for safety and security reasons.
50. Outside of Corrections, the Employer relied on the case of Sudbury Mine, Mill and
Smelter Workers Local 598, Unifor v. Sudbury Integrated Nickel Operations
(Glencore) , 2022 CanLII 85750 (On LA) in which a discharge of a long service
employee was upheld involving circumstances where the employee not only failed
to wear safety equipment while working around an open pit but asked his co-
worker to cover the surveillance camera to in order to hide his actions from the
employer. While acknowledging that the behaviour in that case was more
egregious than the Grievor’s in the instant case, the Employer urged me to
consider how long service and absence of prior discipline as noted by Arbitrator
Rogers: “ pale in significance to the grievor’s calculated determination to err on the
side of risk - contrary to all of his training as a trusted employee- to ignore the
possibility that he was disregarding requirements that the Employer enforced or
threatened to enforce with discharge and to sabotage the Employer’s video
surveillance to avoid its detection of his intentional wrongdoing” ( at paragraph 82).
51. The Employer also provided cases in support of its position that the Grievor’s
failure to adhere to the PPE policy was deserving of discipline. First, while not a
discipline case, the Employer relied on the decision in UFCW, Local175 and
Highbury Canco Corp. (Failure to Accommodate), Re] 351 L.A.C. (4th) in which
placing an employee on a leave of absence who had a phobia about wearing a
face mask was not considered as a failure to accommodate a disability when
considered against how critical health and safety directives were, such as
implementing a face mask policy as a means to prevent rapidly spreading COVID.
In OPSEU (Miller-Foster) v Ministry of the Solicitor General, GSB No. 2021-0563 a
Corrections Officer at EDMC received a 3-day suspension which was upheld for
failing four times to wear appropriate eye protection as required by the Employer’s
2021 health and safety Directive based on Public Health’s COVID prevention
guidelines. In that case, given the multiple infractions and failure to adhere to the
Directive created a health and safety risk at a critically infectious time during the
pandemic, the Arbitrator concluded that the behaviour transcended the usual need
for modest progressive discipline (at paragraph 173). While recognizing that the
Grievor was observed breaching the PPE face mask requirement for a short time
period, the Employer still urged that taken together with his actions of covering the
camera showed a disregard for health and safety and was deserving of more than
a letter of counsel.
52. The Union asked me to consider the principles of progressive discipline as noted
in Morton Mitchnick & Brian Etherington, Labour Arbitration in Canada, 3rd Ed.,
Toronto, ON 2018 at s. 10.9.3: “Progressive Discipline '' at page 295 which notes
“that most arbitrators accept that implicit in the concept of just cause is a
requirement to take a progressive or corrective approach to discipline before
resorting to the ultimate penalty of discharge”. In addition, the Union pointed to the
passage beginning in the mid-1970’s, many arbitrators adopted the view that the
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norms of progressive discipline that focus on the grievor’s rehabilitative potential
should also be applied to very serious misconduct. Applying these principles, the
Union argued that even within the context of the COVID Pandemic, the principles
of progressive discipline should not be disregarded. In that regard the Union
asserted that the Employer did not sufficiently consider that the Grievor’s conduct
with respect to both the PPE and his covering of the camera were isolated
incidents displaying moments of poor judgement that showed uncharacteristic
behaviour by the Grievor.
53. The Union also referred me to case law with respect to the difficulty in proving anti-
union animus as witnesses do not tend to admit that union involvement might
negatively impact the quantum of discipline. As noted in OPSEU v. Ontario
(Bisaillon), 2016 CanLII 48167, (B. Herlich), at paragraph 18, that because of the
seldom acknowledgement of anti-union animus, proving the allegation is more a
matter of inference based on all of the evidence. In addition the Union noted how
an active Union member, such as in the Grievor’s case, should not be held to a
higher standard when examining conduct worthy of discipline as confirmed in Nav
Canada v. C.A.T.C.A., 1999 Carswell Nat2311 (Brown) at paragraphs 29-33.
Applying these principles to the Grievor’s case, the Union argued based on the
evidence as a whole, the only rationale for the 15-day suspension had to have
been influenced by someone at the Regional Office such as Ms. Wright, who knew
the Grievor in the past and who would have wanted a more severe penalty due to
the Grievor’s Union activism.
54. The Union also submitted that in assessing the penalty and applying my discretion
to reduce the penalty, I need to differentiate the Grievor’s conduct from other
cases where an employee engaged in a serious safety infraction or purposely
covered a surveillance camera in order to hide misconduct from an employer. In
that regard, the Union distinguished the instant case from the decisions in Otis,
supra, where the failure to wear a safety harness was deemed to be a serious
safety infraction and in Toronto v. CUPE, Local 79, 2008 CanLII 48633 (ON LA)
(G. Luborsky), where an employee covered a surveillance camera in a city parking
garage in order to hide him moving his vehicle to disabled parking area where he
had yet been given permission to park, or in the Sudbury Mines, supra case where
an employee asked a coworker to cover the camera in order to conceal his
actions.
Decision
55. Having reviewed the evidence and the thorough submissions of both Counsel, I
have concluded that the appropriate penalty in the circumstances would have
been a 10 day suspension. I have found that there were sufficient differences in
the Grievor’s conduct compared to the other Correction Officer’s conduct on
January 17, 2021 to support a higher penalty for the Grievor, but have taken into
account that he would have been deserving of a letter of caution for his brief failure
to wear his PPE together with his candid testimony and accountability for his
actions in support for reducing his suspension.
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56. I have also determined that the Union has not proved that the penalty imposed by
the Employer was based, in part, due to anti-union animus or that there was a
pattern of condonation by the Employer of cameras being obstructed, particularly
in direct observation areas of EMDC.
57. My decision is also made within the context of the state of the COVID Pandemic in
January 2021 which was a time when COVID was rampant, people were sick and
dying, hospitals were under severe strain and before vaccines were made
available to the general public. Correctional institutions were faced with continual
COVID outbreaks involving critically ill people within the inmate and staff
population, resulting in staff shortages either due to illness or staff required to
isolate at home, as per public health regulations, because of COVID contacts.
Because of the state of the Pandemic, contact tracing became one of the main
tools for determining COVID risk and contamination and was relied upon for health
and safety measures within Correctional facilities like EMDC. Moreover, the use of
CCTV cameras and video surveillance footage became even more critical for
contact tracing because it was more accurate and likely more reliable than contact
tracing manually through log books or phone calls and people’s memory. Within
this health and safety context, blocking the CCTV camera in the Unit 4L office was
a serious offence as it prevented the ability to contact trace in real time the
movements within that office over a two-day period forcing the Employer to use
resources to manually work backwards to contact trace during a critical time in the
Pandemic.
58. While the Union did not dispute the seriousness of the state of the Pandemic in
January 2021 or that the Grievor’s conduct was in violation of the health and safety
measures at EDMC, I accept the testimony of Mr. Brooks that the Grievor’s
conduct was considered serious and intentional to warrant placing the Grievor on a
paid suspension pending investigation. Although the Grievor apologized and
explained his actions in his initial OR, he did not mention placing the wet floor sign
over the door a second time, so it is understandable that Mr. Brooks viewed the
actions as intentional and it was reasonable for him to consider the risk of the
Grievor remaining at the workplace and repeating the behaviour when the
institution was in a COVID outbreak requiring constant contact tracing.
59. Unlike the other Corrections Officer’s conduct on January 17, 2021, I am satisfied
based on the testimony of both Mr. Brooks and the Grievor that he intentionally
used the wet floor sign twice over a two-hour period to cover the camera in order
to prevent surveillance of staff in the Unit 4L office. In that regard, the Grievor was
clear that he was not happy about being stationed in Unit 4L and that he wanted to
replicate the Unit 9 office that did not contain a camera presumably because he
did not like camera surveillance in staff offices. While the Unit 4L office camera
was aimed at one angle of the inmate area through the office window, I agree with
the Employer that every camera angle is crucial in recording of any health and
safety violations within the direct observation inmate area and that the obstruction
of that camera is a serious violation of the care, custody, control of the inmate
population. While there was no allegation that the Grievor engaged in the
behaviour to conceal misconduct, the camera obstruction prevented the Employer
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from performing any contact tracing inside the office, as there was no footage of
what occurred in that office over a two-day period. In this regard, although there
was camera footage of the hallway and entryway to the office, the Employer could
not see if those who had entered the office had taken off their PPE equipment in
the small office space. In addition, from my perspective, the absence of inmates in
the Unit 4L area on January 19 and 20, 2021 does not lessen the impact of the
Grievor’s actions. The evidence was clear that staff did hourly walkthroughs and
fire safety checks or may have entered the Unit 4L office to gather supplies, and
therefore, there would have been no footage for contact tracing once staff were in
the office during the two-day period that the camera was obstructed.
60. Although I do not believe that the Grievor covered the camera to purposely hinder
COVID contact tracing, his actions showed that he did not appreciate or consider
the health and safety risks that covering the camera in Unit 4L office had an
immediate negative impact that prevented complete contact tracing in the Unit 4L
office. What makes the behaviour more critical is that the Grievor covered the
camera two times over a two-hour period. Instead of leaving the sign on the floor
after it had fallen down, he put the sign back up over the door and then forgot to
take it down resulting in the camera being obstructed for two days during a period
of a COVID lockdown when contact tracing was an essential tool. In contrast,
based on the evidence of Mr. Reeves, I believe his conclusion that the other
Corrections Officer did not intentionally cover the camera in the Front door area
(not a direct observation area), which was obstructed for a shorter period of time
and that he believed that the conduct would not be repeated, despite the lack of
remorse. In addition, even considering Mr. Reeve’s acknowledgement that had
that Officer not been told to remove the coats resulting in the uncertainty of how
long the camera obstruction in the Front Door area would have remained, I am still
convinced that the difference in the Grievor’s case was his intent to block the
camera.
61. In terms of the Grievor’s failure to wear his PPE, I view this as a separate incident
in which the Grievor was seen with his face mask below his nose for a few
seconds when he entered the Unit 4L office. This breach was comparable to
similar breaches of the PPE requirements which resulted in other staff receiving
only letters of counsel. In comparison there was no evidence that the other
Corrections Officer who had his mask down in the Unit 4L office on January 18,
2021 received discipline for the infraction. While the Employer explained that it
viewed the PPE breach as another example of the Grievor not taking COVID
health and safety precautions seriously, the evidence showed that the Grievor’s
facemask was below his nose very briefly, and done inadvertently. Even Mr.
Brooks accepted the Grievor’s explanation about the PPE as credible and
therefore, I am not satisfied that this breach should have been bundled together
with the other allegations as part of the justification for the 15-day suspension. The
Grievor’s PPE breach is very different from the one in Miller Foster, supra, where a
3-day suspension was upheld for a Corrections Officer at EMDC failing to wear his
PPE goggles on four occasions despite following reminders and requests for ORs
from the Employer.
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62. The Union’s evidence about condonation did not persuade me that the Employer
had condoned the intentional obstruction of CCTV equipment within the institution,
particularly in a direct observation area. Although the Grievor testified about a
colleague placing an OPSEU flag over a camera, that evidence related to an event
that took place almost a decade ago, in very different circumstances. As a result, I
am not prepared to give any weight to this evidence. Considering the evidence
about a camera being regularly blocked in the A&D staff office, I do believe that
inmates' property bags were often placed on the rack in a way that ended up
obstructing or partially obstructing the CCTV camera. However, I am not
convinced that this was either done intentionally or that by not asking for the bags
to be taken down, that Management condoned cameras being covered. Given the
tight space available for storing inmate property in the A&D staff office, which was
confirmed by all of the witnesses, it makes sense that bags were stored over the
rack when needed. Mr. Reeves did testify that bags were sometimes hung in that
way due to lack of real estate in the A&D staff office and that because it was a staff
area, video footage was not regularly viewed. Neither Mr. Kennett or the Grievor
were able to identify who might have placed inmate property bags on the rack nor
did they have any specific examples about the length of time bags may have
blocked the camera other than stating that this practice occurred over a long
period of time, such as two years as mentioned by Mr. Kennett. In addition, even
though Mr. Kennett claimed that no one was disciplined for blocking the camera in
the A&D staff office; he did agree that in his capacity as Union Steward, he would
not be aware of all discipline that occurred. I am not prepared to give any weight to
the Grievor’s evidence about the Front door camera being regularly blocked as he
did not have any direct knowledge of his claim other than stating that he knew
about it because of working at EDMC. Lastly, while a Corrections Officer may have
been asked to remove an inmate property bag off the rack in the A&D staff office in
January 2021 without the issuance of discipline, the Grievor also did not have any
direct knowledge about this incident other than being told about it by a colleague
while he was on the paid suspension. As a result, I am not prepared to give any
weight to this evidence.
63. Similar to my findings about the camera obstruction from inmate property bags, I
also am not persuaded that the blockage of a camera in the A&D staff office was
condoned when boxes were piled up. First, there was no suggestion that the
boxes were stacked in order to block the camera. Second, Mr. Kennett’s evidence
was that there was limited space in that office resulting in the staff stacking the
boxes in an area where they could find room. Thirdly, Mr. Kennett explained that
once the staff realized that the boxes were blocking a doorway, they moved them
which was done without any direction from Management.
64. I am also not convinced that the Union has shown that the Managers who were in
the Unit 4L office on January 18, 2021 condoned the Grievor’s behaviour. First, the
evidence was clear that neither Manager knew who placed the wet floor sign
above the door. Secondly, the Grievor admitted that they did not speak with him
that day, so it is questionable how he might have known that condonation took
place. Thirdly, while the Grievor claimed he was only answering the questions put
to him at the Allegation meeting, he did raise a number of mitigating factors, said
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that the other Officers were not to blame together and provided a detailed OR and
notes. In contrast, his failure to raise his concerns that Managers Clancy and
Fleming did nothing about the sign suggests that he was not focussed about
condonation at the time of the incident, when he wrote his OR, or when he had an
opportunity to defend his conduct at the Allegation meeting. Given the lack of
evidence about their actual involvement on January 18, 2021, I am not prepared to
draw an inference of condonation on the basis that neither Manager was called as
a witness.
65. With respect to the Union’s allegation of anti-union animus being a factor in the
severity of the discipline issued, on the evidence as a whole, I find no basis to infer
that was an underlying factor. Applying the principle in Nav Canada, supra that
Union officials should not be held to a higher standard, I am not convinced that the
Employer viewed the Grievor in that way. Although Mr. Brooks mentioned how he
expected better from the Grievor given his years of service and experience, I
cannot equate that expectation to placing the Grievor at a higher standard
because of his Union activism. In addition, while the Grievor may have believed
that his Union involvement was a factor in the Employer’s decision-making, Mr.
Brook’s evidence was that he, for instance, admired how the Grievor supported
another Corrections Officer at the arbitration involving her termination of
employment in 2015-2016. Mr. Brooks also clearly testified about who was
involved in his decision-making process. He explained that he did not have
conversations about the Grievor’s case with anyone at the Regional Office who
may have known the Grievor back in 2015-2016 during an acrimonious period
between the Union and the Employer when the Grievor was on the Union
Executive. In any event, some of the key players from 2015-2016 have also either
retired or no longer work at EDMC which lends further credence to Mr. Brooks’
testimony that he did not speak with anyone other than the decision-making group.
More significant was the Grievor’s evidence that while labour relations were
acrimonious back in 2015-2016, he testified how things had improved and that at
the time of his discipline there were no labour relations conflicts. Despite the
Grievor testifying that he believed that Management viewed him as a “pain”
because he advocated for Union members, he did not give any concrete examples
of any recent challenges with Management in his role as a Union Steward, and as
a result, I can only conclude that the Grievor’s assumptions about anti-union
animus are not supported by the evidence.
66. I do agree with the Union, that the Grievor’s case differs from violations of health
and safety rules that occurred in the cases provided by the Employer that involved
employees intentionally obstructing camera surveillance in order to conceal
misconduct, and therefore, I do not find those cases to be applicable. However,
within the context of the Global Pandemic in January 2021, I still find that the
Grievor’s actions were a serious violation of health and safety measures that took
place in a direct observation unit which resulted in the prevention of contact tracing
over a two-day period. While the Employer may have subsequently been able to
retrace contact tracing efforts for the two-day period, the risk of not catching
contact tracing in real time was significant given that EMDC was in a COVID
outbreak on January 18, 2021. As a result, I find that despite all of the mitigating
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factors provided by the Grievor, applying the principles of progressive discipline,
his misconduct justified a higher form of discipline due to its serious nature.
67. In conclusion, I find that the Grievor should not have been disciplined for his failure
to wear his PPE properly on January 18, 2021 and at most was deserving of a
letter of counsel for that breach. I also have determined that, in the circumstances,
the 15-day suspension imposed on February 12, 2021 was excessive and that it
should be substituted with a 10-day suspension.
68. The Employer is required to reimburse the Grievor for 5 days of the suspension he
served. The Employer will also work with the Union to finalize the amount owing to
the Grievor for the statutory day payment that is due.
Dated at Toronto, Ontario this 15th day of April 2024.
“Dale Hewat”
Dale Hewat, Arbitrator