HomeMy WebLinkAbout2011-0674.Kolmann.12-04-24 DecisionCrown Employees
Grievance
Settlement Board
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Commission de
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GSB#2011-0674, 2011-0675, 2011-0676, 2011-0677, 2011-0678, 2011-0679, 2011-0680,
2011-0681, 2011-0682, 2011-0683, 2011-0684, 2011-0685
UNION#2011-0368-0034, 2011-0368-0035, 2011-0368-0036, 2011-0368-0037,
2011-0368-0038, 2011-0368-0039, 2011-0368-0040, 2011-0368-0041, 2011-0368-0042,
2011-0368-0043, 2011-0368-0044, 2011-0368-0045
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN
Ontario Public Service Employees Union
(Kolmann) Union
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The Crown in Right of Ontario
(Ministry of Community Safety and Correctional Services) Employer
BEFORE Loretta Mikus Vice-Chair
FOR THE UNION Richard Blair
Ryder Wright Blair & Holmes LLP
Barristers and Solicitors
FOR THE EMPLOYER Peter Dailleboust & Jonathan Rabinovitch
Ministry of Government Services
Labour Practice Group
Counsel
HEARING April 5, 2012.
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Decision
[1] The grievor, Carol Kolmann, is a Correctional Officer 2 at the Central East Correctional
Centre in Lindsay, Ontario. In the late eighties, she suffered a work related back injury that
left her with a permanent disability with accompanying work restrictions. She returned to
work in an accommodated position in Admitting and Discharge (A&D) in the Control
Room on the day shift.
[2] In 2007 she was involved in a motor vehicle accident that resulted in more workplace
restrictions. Since her return to work from that accident she has been in the same
accommodated position. In 2011 she was informed by the Employer that she was being
transferred to the Radio Room in another accommodated position. This was a newly
created position that involved the distribution and collection of radios used in the institute.
The grievor objected to this transfer and filed a grievance. The A&D control room has
windows that face internally into the facility and to the outside. The Radio room is slightly
smaller than the Control room and has no windows. The grievor provided the Employer
with a medical note from her physician stating that she suffered from claustrophobia and
could not work in the Radio Room. The Employer requested an independent medical
examination (IME) and placed the grievor on sick leave pending the results.
[3] The grievor subsequently filed several grievances alleging discrimination, failure to
accommodate, harassment and other grounds. The Union has raised a procedural motion
that would have the Employer proceed first since, it says, the Employer knows why it
decided to transfer the grievor.
[4] This preliminary award deals with that motion and relates to grievances filed between
February and July of 2011 that relate to this issue.
[5] Mr. Richard Blair, counsel for the Union, took the position that there could be many
reasons for the transfer and only the Employer knows what drove the decision to move the
grievor from an accommodation that had worked since 2004. The Employer is aware or
believes what change in circumstances warranted disrupting an arrangement that had been
working successfully for such a long time.
[6] The Union submitted that, because the grievor was not given an explanation or reason for
the change, she is left in the position of calling evidence on the Employer’s motives. It
would be a more effective use of the GSB’s resources to require the Employer to explain its
decision so the Union will know the case it must meet.
[7] The Union relied on the following cases: Ontario Human Rights Commission and OPSEU
(Kerna grievance) [2003] O.G.S.B.A. No 33 (GSB # 0944/02) (Briggs); Re Air Canada
and Canadian Auto Workers Union, Local 2213 (2001), 101 L.A.C. (4th) 311
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(Dissanayake); Re Unilever NA and Teamsters, Chemical, Energy and Allied Workers,
Local 132 (2002), 106 L.A.C. (4th) 361 (Springate)
[8] Mr. Jonathan Rabinovitch, counsel for the Employer, took the position that the Employer
had the right to assign the grievor to any modified position or accommodation that met her
restrictions. The accommodation in the Radio Room met that standard. The only
difference between it and the A&D position was the window. It is the Union that is
asserting that this new accommodation was contrary to the Human Rights Code. The onus
is on the Union to prove its allegations.
[9] It relied on the following cases: Ministry of Community and Correctional Services and
OPSEU (Hart-Day) (2011), GSB# 2007-1117 (Dissanayake); Ministry of Revenue and
OPSEU (Alviani) (2010), GSB# 2007-3700 (Dissanayake); Renaud v. Board of School
Trustees No. 23 (Central Okanogan) and Canadian Union of Public Employees, Local 523
[1992] 2 S.C.R. 970; Re Ministry of Community and Correctional Services and OPSEU
(Warling) (2008), GSB # 2005-3765 (O. Gray) and Re Ministry of Health and Long-Term
Care and OPSEU (Lauzon) (2005), GSB # 2003-0247 (Mikus).
REASONS FOR DECISION
[10] Many of the cases referred to above deal with the duty to accommodate for an employee
who has established a need for new or modified work. From them certain principles
emerge that have been accepted and applied by arbitrators. The initial onus is on the
grievor who must prove she/he has a disability that requires a return to work in a position
that meets any restrictions have been identified by her physician. The employer bears the
burden of establishing that it has made reasonable efforts to accommodate the disability of
an employee to the point of undue hardship.
[11] The issue before me, however, is not whether the Employer had failed to accommodate the
grievor but rather whether her transfer from the control room to the Radio Room was a
violation of the collective agreement and the Ontario Human Rights Code. The grievor had
been accommodated for several years and the Employer asserts that it had to right to move
her to another appropriate accommodation. Again, that is not the question I am asked to
resolve at this time. The only issue is whether the Employer should be required to proceed
first in the proceedings.
[12] The Union maintains that the Employer is in the best position to know what prompted the
move and it would be more efficient for it to go first.
[13] In the Air Canada case (supra), the Board stated at page 315 as follows:
I agree with Arbitrator Picher’s reasoning that it is the employer that has knowledge
of issues related to accommodation. The employer has information as to what
medical information was available to it from the various medical professionals and
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what cooperation and information, if any, was provided by the grievor and/or the
union. It is the employer who has exclusive knowledge of its operational
requirements and what positions within and outside the bargaining unit were
available for consideration in accommodating the grievor.
For those reasons it found it was appropriate for the employer to proceed first.
[14] In the Unilever case 9supra), the Board found that the union had established discrimination
by proving that the employer had denied work to the grievor because of a disability. In
those circumstances, since it bore the onus of proving it was not in violation of the
collective agreement or HRC, it should proceed first.
[15] In the Kerna case, the grievor was an Investigation Officer for the Ontario Human Rights
Commission. As an accommodation she was required to close 40% fewer files than other
Investigations Officers. A year later she was told that her accommodation in that position
would end and that in the future she would be assigned the duties of Intake Officer. It was
a lower paid position and her salary would be red-circled. She grieved she had been
discriminated against. The union asked for an order that the employer proceed first since it
alone knew why it had abandoned the earlier accommodation and transferred her to a lower
paid classification.
[16] The Board noted that the issue before it was whether the accommodation the grievor had
been given was appropriate. The Board’s decision was based on specific provision of the
collective agreement that stated the accommodated position must be “appropriate”, which
is not the case in the instant grievance.
[17] Those cases are of limited assistance to me except to reaffirm the general principles
regarding the duties of the employer, the union and the grievor to cooperate in arriving at a
suitable accommodation. In the instant case, the grievor has been accommodated in a
position that the Employer asserts conformed to her medical restrictions at the time. This is
not a case where the Employer possesses exclusive knowledge of circumstances in the
workplace that the Union does not have. The job duties of the Radio Room position are
available to the Union as are the grievor’s medical restrictions. There is no disagreement
that the onus is on the Union to show that the two are incompatible with her condition and
therefore unsuitable. The onus is on the Union to show that this position is not a proper
accommodation.
[18] This case does not raise an issue of undue hardship, which would require information of
circumstances within the exclusive knowledge of the Employer. The Employer does not
claim to have reached that point in its search for accommodation. Its position is that it has
placed the grievor in an appropriate position consistent with her restrictions. Since the
Union challenges this assertion, it bears the onus of showing the Employer is wrong.
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[19] The Union also submits that the grievor has provided new medical information that
supports her claim that she cannot work in the Radio Room, namely a diagnosis of
claustrophobia. The Employer argued that the IME did not support her physician’s opinion
and the accommodation meets her current restrictions. In accordance with the legal
principle that he who asserts must prove, it is up to the Union to show that the new medical
information prohibits the grievor from working in the Radio Room.
[20] Finally, the grievances allege harassment and discrimination on numerous grounds. The
particulars of those allegations are clearly in the knowledge of the grievor and the Union.
The Employer can only respond to those allegations after it has heard the details of the
incidents that the grievor claims gave rise to the grievance.
DECISION
[21] For the reasons set out above, the Union’s motion is dismissed. The hearing will reconvene
on the dates previously agreed to by the parties and the Union will proceed first to call its
evidence.
Dated at Toronto this 24th day of April 2012.
Loretta Mikus, Vice-Chair