HomeMy WebLinkAbout1978-0080.Leung.81-01-1680178
IN THE MATTER OF AN ARBITRATION
Under The
CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
Between: Ms. Winnie Leung
(Grievor)
.And
Before:
Ministry of Industry & Tourism
(Employerj ,Y.
Mrs. M. K. Saltman - Vice-Chairman
Mr. G. K. Griffin - Member
Mr. G. Beaulieu - Member
For the Grievor:
Mr. M. Pratt, Grievance Officer
Ontario Public Service Employees Union
For the Employer:
Mr.~ W. Rooke, Personnel Director
Ministry of Industry & Tourism
Hearing:
June 10, 1980
Suite 2100, lB0 Dundas Street.West
Toronto, Ontario
c
The grievor in this case, Winnie Leung, was hired by the employer.
as a Clerk/Stenographer 3 in the Ministry of Industry and Tourism on May
30, 1979. Her employment was subject to a probationary period of twelve
months. axon April 10, 1978, the grievor received notice of the intention
to release her during her probationary period, effective April 21, 1978,
pursuant to Subsection 22(5) of the Public service ACT. On receipt of
this notice, the grievor filed a grievance alleging that she was dismissed
without just cause. As the matter was not resolved during the grievance
procedure, it was referred to this Board for determination.
At the outset of the hearing, the employer objected to the arbitr-
ability of this grievance. In particular, the employer submitted that
since the grievor was released during her- probationary period, the Board
does not have jurisdiction to deal with the grievance. According to the
employer, the Board has.jurisdiction only with respect to the dismissal of
an employee and cannot review the release of an employee under Subsection
22(5) of The Public service Act.
The Union, on the other hand, submitted that the grievance is
arbitrable under Paragraph 17(2)( ) f h c c 0 T e rown Employees Cdlective
Bargaining Act, S.O. 1972, c.67, as amended, Since the grieVOr was not
validly released for failing to meet the requirements of her position.
According to the Union, since the grievor was not validly released, she
must have been dismissed, which is not necessarily restricted to a dis-
ciplinary termination. In the alternative, the Union submitted that the
grievor was not validly released, since the employer failed to prove that
the Deputy Minister had delegated the authority to release the grievor
pursuant to Subsection 23(2) of The Public service Act. In the further
alternative, the Union submitted that the matter is arbitrable under
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Paragraph 17(,2)(b) of !rbe crown mployees collective Bargaining Acts,
sincethe grievor was "appraised contrary to the governing principles
and standards“.
The issue to be determined is whether a probationary employee
is entitled to grieve the employee's release during the probationary
period.
In other words, does a release under Section 22(5) of The Public
service Act come within the matters which may be grieved under Paragraph
17(2)(b) of The Crown Employees Collective Bargaining Act? If not, Can
the decision to release an employee be challenged under Paragraph 17(2)(c)
of The C~OWII Employees Collective Bargaining Act as an appraisal "contrary
to the governing principles and standards. 7 There was no dispute in this
case that the grievor was still a probationary employee.
The following provisions are relevant to the determination of this
matter:
THE PUBLIC SERVICE ACT
22(3) A deputy minister may for cause dismiss from
employment in accordance with the regulations any
public servant in his ministry.
22(S) A deputy minister may release from employment
any public servant during the first year of his employ-
xent for failure to meet the requirements of his position.
THE CROWh' EMPLOYEES COLLECTIVE BARGAINING ACT
17(2/ In addition to any other rights of qrievance under
a collective agreement, an employee claiming,
(a) that his position has been improperly classified;
(bl that he has been appraised contrary to the qover-
ning principles and standards; or
(c) that be has been disciplined or sus-
pended from his employment without just
calse, my process such matter in accord:
ante with the grievance procedure provided
in the collective agreement, and failing
final determination under such procedure,
the matter may be processed in accordance
with Me procedure for final determination
applicable under section 18.
Article 27.6.; of the collective agreement which also bears upon the
matter, reads as follows:
Any probationary employee who is dismissed shall not be
entitled to file a gri&ance.
In order to be arbitrable, this grievance must come within the
ambit of Subsection 17(2) of The Crown Employees Collective Bargaining
dct which sets out the matters which may be subject to a grievance. -
Paragraph 17(2)(a) is obviously not relevant to this matter. Paragraph
17(2)(b) provides for the claim that an employee has been appraised
"contrary to the governing principles and standards". We would agree
with Chairman Weatherill in the Tucker case (X8/78) that the appraisal
referred to in this Paragraph is an "appraisal of work performance
according to a formal procedure" and.does not refer to the detennina-
tion made by the employer to terminate the services of an employee.
In this respect, we, too, must disagree with the dissenting opinion in
the Leslie case (80/77)~. The final Paragraph 17(2)(c) provides for the
grievance of an employee claiming that he/she has been "disciplined
or dismissed or suspended from his employment without just cause". In
our view, this is the head, if any, under which the grievor's claim must
be assessed.
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Inaddition to the rights granted under Subsection 17(2) of
The Down Employees Collective Bargaining Act, the parties t0 the
collective agreementare empowered to extend the right to grieve
against other matters as well (Ss. 17(2)), It is apparent, however, that
they have not chosen to do so. To the contrary, the parties have
attempted in Article 27.6.1 of the collective agreement to limit access
to arbitration for probationary employees. To the extent that Article
27.6.1 can be interpreted as restricting the right of employees to
arbitration under:, it is
beyond the powers of the parties (sucker 208/78). Accordingly; before deciding
the effect of Article 27.6.1, it is necessary to determine what rights
of grievance have been granted to probationary employees under The -
Crown Employees Collective Bargaining Act.
Under The crown Employees Collective Bargaining Act, the right to
grieve, and even to refer a grievance to arbitration, is given to the
individual employee (Ss. 17(2)). The word "employee" in Subsection 17(2)
does not exclude probationary employees. Accordingly, they are prima facie
granted the rights in Subsection 17(2). However, Subsection 22(5) of
The Public Service Act gives the Deputy Minister the right to release an
employee "for failure to meet the requirements of his position" during the
probationary period. The question which then arises is whether Subsection
17(2) gives a probationary employee the right to grieve against his release
during the probationary period. More specifically, does a release during
probation come within the term "dismissal" for which the right to grieve
iS SpeCifiCally granted (Ss. 17(2), The C~OWII employees Collective Bargaining
Act)? -
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In our view, it does not, since release and dismissal are two
separate Concepts, which are recognized in The Public Service Act. In
particular, Subsection 22(3) of that Act gives the Deputy Minister -
the power to~dismiss an employee for cause which is separate from the
power under Subsection 22(5) to release an employee on probation.
0bviously;if ardease was a form of dismissal, it would be redundant
to grant this latter power. It seems clear, therefore, that under The -
Public service A& release and dismissal are two separate concepts.
The tYfetWCe in The CXW-I ~mp10yee~ Collective Bargaining Act
is to dismissal and not to release. It is clear that The Crown Employees
Collective Bargaining Act must to construed in pari mteria with The -
Public service Act, both of which form part of the legislative scheme
dealing with terms and conditions of employment for persons ~employed in
the service of the Crownin Right of Ontario. Accordingly, we find that
the word "dismissal" has a common meaning under both Acts, which is
separate and distinct from a release on probation. Eased on this dis-
tinction, if the grievor was dismissed, she is entitled to grieve and to
have the merits of her grievance assessed by this Board (Paragraph 17(~2)(b),
The Crown Employees Collective Bargaining Act) notwithstanding Article
27.6.1 of the collective agreement which cannot effectively deny a proba-
tionary employee the right to grieve against dismissal (Tucker 208/78):
On the other hand, if the grievor was released, this Board has no authority
to review the merits of the release, which must then be challenged in
another forum. The Board's job, therefore, is to examine the facts to
determine if what was in form a release was in substance a dismissal.
A similar issue was dealt with by the Supreme Court of Canada in the case
Of JaCmin and the Attorney General of Canada and the Public Service Staff
Relations Board -
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(19771, -7s C.L.L.C. 14,177; In that case, Mr. Jacmain, an employee of .:;.-
the Federal.Government, grieved against his rejection for cause during
the probationary period .pursuant to.Subsection Z(4) of- The Public service
Employment Act. Although the grievance was entertained by the employer
(since employees in the Federal public Service are given the specific
right to grieve against a rejection on probation (section go, Public
Service staff Relations Act)), when the employee tried to refer the
grievance to adjudication, the employer objected to the Adjudicator's
jurisdiction on the grounds that employees had the right to refer to
.,. adjudication grievances against discharge, but not against rejections
for cause. The Adjudicator reviewed the rejection, which.he found to be
in substance a discharge, and concluded that it was unjustified. The
Adjudicator's decision was reviewed by the Public Service Staff Relations
Board and by the Federal Court of Appeal and finally appealed to the Supreme
Court of Canada. The Supreme Court of Canada held that the rejection of
the grievor because his supervisor was not satisfied with him did not
constitute disciplinary action resulting 'in discharge. Since the cause
for the rejection was not disciplinary, the Adjudicator had no juris-
diction to weigh the cause of rejection. Further, Mr. Justice Pigeon
speaking for himself and Mr. Justice Beetz, concluded that the Adjudi-
cator was entitled to determine whether the rejection was in substance
a discharge and, if so, whether there was just cause for discharge. The
other four majority Judges did not express an opinion on whether the
Adjudicator would have jurisdiction if it were determined that the
rejection was in substance a discharge.
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In our view, the analysis of the Supreme Court of Canada in .' :,
Jacmain applies to the legislation governing this case. _In this regard,
we concur in the decisiomof Leslie so/77 ahd sucker 206/78. Therefore,
we conclude that the Grievance Settlement.Board only has jurisdiction
to review the merits of a release if it was in reality a dismissal i.e.
for disciplinary reasons. Otherwise, the Board has no jurisdiction to
consider the.-sufficiency of the reasons for the release. We.do not
accept the Union's submission that a "dismissal" referred to in Para-
graph 17(2)(c) Of.The Crown Employees Collective Bargaining Act may
be for other than disciplinary reasons. Paragraph 17(2)(c) refers to
discipline and disciplinary sanctions which are tested against the
standard of "just cause", which is the usual restriction on the employer's
disciplinary powers.'
In this case, the grievor was hired as as Secretary/Clerk for
three Industrial Development Officers in the European Consulting Services
Section of the Trade-Development Branch of the Ministry of Industry and
Tourism. Her job was to provide clerical assistance to the Industrial
Development Officers who accompany business persons from the private
sector on trade missions to Europe organized to sell Ontario~ products.
In particular, the grievorwas required to take dictation; type and prepare
correspondence, as well as answer the telephone for the Officers for whom
she worked.
The grievor was formally reviewed after three months of employment
and again after six months. Her three months' appraisal,. although generally
satisfactory, indicated that her typing skills needed improvement and that
in the opinion of her supervisor, Peter Wilson, Manager of the European
. . ” * - 9 -
Consulting Services Section of the Trade Development Branch, she.did not
seem sufficiently challenged by the.work. The six months' revi~ew, which.
also indicated satisfactory performance, referred to a personality conflict
between the grievor and the other members of the staff. This review refer-
red as well to the need for~the grievor to control her emotions in dealing
with staff and with clients in the private sector. In testimony, Mr.
Wilson described the grievor as "familiar" with the clients. However,
there was little that Mr. Wilson could point to to back up these assess-
ments, which were obviously his impressions of the grievor over the period
of her employment. Although he mentioned complaints from clients, Mr.
Wilson conceded that he personally had not received these complaints,
which were brought to his attention by one of the Officers. Inthe
circumstances, there is in our view very little reliable evidence in this
regard.
At eight months, Mr. Wilson wrote to the grievor, advising that
improvement was expected before she could be recommended for appointment
to the regular staff. Again, he referred to frequent typing errors and
added that, when the grievor was given letters to type, she would often
change paragraphs and sentences from,the dictation and would thereby
change the sense of the correspondence. In April, 1979, since he.felt
that the grievor had not improved in two key areas i.e. correspondence and
relations with staff and clients, Mr. Wilson decided-to release her for
failure to perform her duties satisfactorily.
The grievor denied the allegations against her. In particular,
she denied that she had had problems with the staff. To the contrary, her
evidence was that she had a good working relationship with the three Industrial
Development Officers, who in fact praised her work. Indeed, she testified
that none-of the officers had ever spoken to her in a disciplinary manner.
> - * - 10 -
She said that when she received Mr. Wilson's letter advising her of the
needy for improvement in April, 1979, she tried to find out who the
Officers were who had complained about her, but Mr. Wilson could not
name anyone. In fact, according to the grievor, one of the Officers
had advised her that Mr. Wilson had never even solicited his opinion
of.the grievor's work. Unfortunately, the Board did not have the oppor-
tunity to hear from any of these Officers to support either the employer's
or the grievor's advice as to their assessment of her work. We did, how-
ever, see a reference provided the grievor by one of the Officers, a .:.
Mr. LaPalme, who found the grievor to be "an effective Secretary" who
"responds in a positive way to instructions and work assignments and has
good telephone manners". The grievor further denied that she was familiar
or impertinent with clients or that this had ever been brought to her
attention. She also denied that she was emotional in the office. She
did, however, candidly admit that she made typing errors, which she
alleged is not uncommon in secretarial work. According to the grievor,
at no time until February 3, 1978, when she received the eight-month
informal assessment, was she given details about any problems withy her
typing or her relations with other staff. In fact, the grie&r felt
that she worked extremely hard at her job, particularly during the time
when she was the only Secretary in the Branch and was acting in place of
Mr. Wilson's Secretary.
From the evidence, it seems that the grievor was released because
of allegedly poor typing skills and poor working relations with other
employees and clients and what seems to this Board to be a personality
clash with her Supervisor, Mr. Wilson. The evidence on each of these points,
except perhaps the last one;was somewhat lacking. There was 'evidence, how-
ever that the Supervisor decided from early on that the 9rievor was overconfi-
dent and overqualified for the job and that his assessment of her reflected
1
, .^ this. early determination. However, in our view the
,Board is outside its jurisdiction in weighing the sufficiency of
this evidence because there is no indication that the-termination was
motivated by an improper purpose or for disciplinary reasons (Tucker 208/78).
There was no evidence of misconduct on the part of the grievor or of the ._ -:-.
intention.to take disciplinary action on the partof-the employer. Accord-
ingly, we find that this Board has no jurisdiction to determine the vali-
dity of the grievor's termination, since it was not a dismissal for which
the right to grieve is granted under Subsection 17(2)(c) of The crown
Employees Collective Bargaining Act. If indeed the release was not for
sufficient reasons, which is a matter we do not determine, the grievor must
seek her remedy elsewhere.
The Union also submitted that Mr. Wilson was not properly delegated
the authority to,release the grievor-under Subsection 23(Z) of The Public
Service Act. In fact, the employer failed to prove the delegation of
authority to Mr. Wilson which might mean that the grievor was not properly
released. However, since we do not navethe jurisdiction to inquire Pinto
the validity of the release (beyond determining whether or not the, griever
was dismissed), the matter of the delegation is not properly before us.
We are supported in this view by the decision of the Federal Court
of Appeal in the case of NOL?MR L. Wright V. Public Service Staff Relations
Board <la731 F.C. 765 (C.A.). In that case the Federal Court of Appeal
determined that the rejection of the grievor, a Child Careworker with the
Federal Department of Indian Affairs and Northern Development, was in
fact a nullity, since it was made after the expiry of the probationary
period and.therefore that the grievor's employment had never been properly
terminated. Nevertheless, the Court held that the Adjudicator had no
jurisdiction to consider a grievance against the rejection, since the
.r
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termination could in no way be considered a discharge which could be
referred to adjudication under Subsection 91(l)(b) of the Public Service
Staff Relations Act. By analogy, even if the authority to release the
grievor was not properl~ydelegated, and therefore the grievor was not
properly terminated, it is simply not within the power of this Board
to provide a remedy.
In summary, since there is~ no evidence to indicate that.Ms. Leung .~
was dismissed or appraised contrary to the governing principles and
standards, this Board has no jurisdiction to deal with the grievance,
which must therefore be dismissed.
Dated at Toronto this 16th day of January ~1981.
&y-g&
Maureen K. Saltman Vice-Chairman
I CONCUR
"I dissent" - Dissent to follow
Guy Beaulieu Member