HomeMy WebLinkAbout1979-0102.Bernardi.79-12-17IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTi'U'E BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARG
Betwe% : -Mr. G. Ekrnardi
and
The Liquor Control Board of Ontario
Eefore: Professor J. R. S. Prichard Vice-Claiman
:&,. Mr. E. A. E!cLean b!enber
'Mr. H. E. Weisbach I,lember
For. the Grievor:
Mr. W. R. An9us
Administrator
Ontario Liquor Boards' Employees' Union
For the Employer:
Mr. C. G. Ri99s
HICKS, Morley, Hamiltcn
Barristers & Solicitors
Hearing_:
June 3.~1979
August 20, 1979
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1
In this case'; the grievor, it-. Glen Bernardi,grieves his
dismissal as manager of Store 191, a Liquor Control Board of Ontario (LCSC)
outlet in Sault Ste. Marie. He'was dismissed for allegedly falsifying
cash register tapes and ~reporting forms at his store. By his grievance
he seeks "immediate reinstatement to my position with the L.C.B.O.
and a return of all monies and credits lost to myself". It should
be emphasized at the outset that there is no suggestion by the LCBO
that grievor stood to gain financially from his alleged wrongdoing.
Rather, the LCBO maintains that the wrongdoing was motivated by
the grievor's desire to maintain a higher level of staffing at
his store than might otherwise have been the case.
The Board held hearings on June 25 and August 20, 1979
in this case. In addition, after August 20, 1979, in response to a
request by the Chairman of the panel the LCBO submitted to the Board
a copy of the "LCBO & LLBO Classification Guide" for a "Liquor
Store Manager 2". This was followed by an exchange of correspondence ,.
consisting of letters by the Chairman (August 30 and 31), counsel
for the Union (August 29, September 4 and September 18) and counsel
for the LCBO (September 7). All of these submissions have been
considered.by the Board in reaching its conclusions.
The resolution of this case turns primarily on questions of
credibility as there is a direct conflict between the LCBC and the
grievor as to the factual circumstances of the case. we therefore
turn to a review of those events and their context which led to the
grievor's dismissal.
.,
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II
The grievor is 39 years old, married and has one child.
He began work with the LCBO in 1965 as a Clerk 1, rising to the rank
of Assistant Manager and then Manager. He has spent a total of seven
of his fourteen years with the LCBO in supervisory positions, the last
three as a store manager. To the date of his discharge, the grievor
had an unblemished record. Indeed; the evidence indicated that the
grievor is a skilled manager who maintained good relations with the
public and generated great loyalty from the employees under his
supervision.
The LCBO operates 586 stores in Ontario. The grievor
was manager of Store 191, one of four stores located in Sault Ste. Marie.
Store 191 is a self-serve store and was for most of the relevant period
operated by three'men including the grievor.
The grievor's dismissal arose from errors on the cash
register tapes and statistical'reporting forms for Store 191. In the
store, every transaction is recorded on the cash register tape as each
sale is rung up. For each sale, the price per bottle is multiplied
by the number of bottles at that price to give the total. Therefore,
if a customer buys one bottle of wine at $1.90 per bottle, the sale
should be rung up as $1.90 x 1 = $1.90. The cash registers used in
the store permit a total for the day or part thereof to be.taken from
the tape by "closing out" the machine. The closing out gives the
total number of bottles and the ~total value of sales for the day,
or part thereof. From these totals, the average value per transaction
can be calculated. In addition, the average trans'action per man/day
. . :..
can be calculated if the number of employees working during the day is
: .:
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1 /
known.
LCBO procedures require each store manager to complete a
form known as an "S-36" each week and to submit it to head office.
(Exhibit #3 is a sample S-36) Head Office sends copies to the supervisor
and Area Manager. The S-36 includes entries for the number of
transactions, the value of the transactions, the number of man/days, .I
the average number of transactions per man/day and the average value
per sale. The S-36 is signed by the Store Manager and submitted each
Saturday.
In the case of Store 191, 'from January, 1978 to March 1979
(when the grievor was dismissed), the LCBO alleges that the cash
register tapes and the S-36 forms were deliberately manipulated and
falsified so as to show a higher average transaction per man/day Andy
a lower average value per transaction. The manipulation alleged is the
reversal of the price per bottle and the number of bottles when certain
Since the value of the transaction does not vary with the
reversal, there is no direct financial advantage to be gained by the
employees by virtue of the reversals. However, by altering the I
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transactions were rung up. Thus, when a transaction should be recorded
as 51.90 x 1 for the sale of one bottle at a $1.90.per bottle, the
LCBO alleges it was sometimes entered as .Ol x 190. The latter
entry represents the'sale of 190 bottles at le per bottle.
The value of the transaction does not vary with the reversal.since in
': both cases the total is $1.90. However, the reversal increases the
number of bottles from 1 to 190 thus inflating the number of
transactions per day and thus the average transaction per man/day.
Simultaneously the average value per sale would fall.
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number of transactions, the reversal does distort the calculation of the
average transactions per man/day and the average value per sale.
Mr. Ramsay, an Internal,Auditor with the LCBO, testified
about the results of an audit he undertook of all the tapes and S-3&
for Store 191 from January, 1978 to April, 1979. He testified that
the average value per sale was low for that period relative to similar
stores and that the average transactions per man/day was relatively
high. Upon checking the actual tapes underlying the S-36s, he found
~,
that on all but 15 days in the period from late January 1978 to early
March, 1979 there was one reversed transaction per day. On 5 days there
were no reversals and on the remaining 10 days ~there were two or more. The
reversals normally occurred in the morning and most commonly involved
a bottle at $1.90. The 10 days involving two or more reversals
occurred primarily around Christmas when volume is normally heavier.
Mr. Ramsay testified that the reversals ceased after the grievor was
discharged.
The S-36 forms faithfully represented the totals from the
cash register tapes on all but'5 days in the period. Thatis, while
the .tapes showed inaccurate,totals since they included the reversals,
the totals from the tapes we're entered on the S-36s on all but 5 days.
On the.5 exceptional days, the total transactions were inflated on the
S-36s by approximately 190-200 bottles. Furthermore, these 5 days were the
same 5 days for which the cash tapes showed no reversals.
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Mr. Hickman, a law student with a master's degree in history
: ' employed by the Union, testified that he also studied the cash tapes
and S-36s. As a result of extensive effort, he made two significant
findings. First, there was no correspondence of the pattern of
reversals with the vacation periods of any of the three store employees.
That if, the reversals continued while the grievor was on holiday and
. . while the other employees took their respective holidays. Secondly,
'Mr. Hickman identified at least one or two reversals post-dating
the grievor's discharge and found that between January 1978 and March
1979 the pattern of reversals described by Mr. Ramsay was not quite as
regular as he suggested. However, he did agree that the pattern
suggested by Mr. Ramsay dominated the tapes and he did not dispute
Mr. Ramsay's evidence regarding the 5,days for which there were no
reversals- but for which the S-36s were changed.
There was some dispute as to the relevance of the average
transactions per man/day calculation. Various witnesses for the
LCBO asserted that the average is a factor of varying significance in
determining the staffing requirements of a store. The grievor and
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other witnesses on his behalf attempted to minimize the relationship
.between the average and the.number of staff. However, it appears to us
that it would be inconceivable for there not to be a relationship
between the two. Nhile numerous other factors must certainly influence
the staffing decision, it is beyond reason to suQgest that the
average number of transactions per man/day would not be a factor
of importance.
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Between 1977 and 1979 there wasp a running debate concerning the
appropriate staffing complement far store 191. While the store opened
as a self-serve store with 3 employees operating 6 days per week, it was
reduced to a 5 day, 2 man operation fora period. However, following
the intervention of the local~MPP, the late Mr. Rhodes, at the request
of the grievor, the store was restored to its 6 day, 3 man status prior to
. January, 1978 when the reversal on the tapes began. The LCBO identified _
the grievor's concern to maintain the 3 man complement as a motive for
inflating the average transactions per man/day figure. This concern,
" the LCBO argued,:would be motivated in part by a concern for the welfare
of his employees but also by the advantages to the grievor of a 3 man
complement.. The 3 man complement,ensured a 6 day schedule, permitting
the employees to schedule two consecutive days off each.week for each
man. In a 2 man, 5 day operation, days off are fixed by the days the
store is closed, thus reducing the employees' flexibility in scheduling
days off.
The fundamental difference between the LCBO and the grievor
in this case is that while the LCBO characterizes the pattern of reversals
between January 1978 and March 1979 as demonstrating a deliberate pattern
of manipulation and deception, the grievor maintains that the pattern
can be attributed to human error. Tobuttress his position, the grievor
in his testimony offered two complementary explanations for the
reversals.
First, he explained that the type of cash register used in his
store is unusual in that.it is not the dominant model used by the
i
LCBO and it requires the operator to reverse the order of entering
the price and number 'of bottles for a transaction. As a result, if the
operator enters the transaction in the order that he would enter it
on most LCBO cash registers, it will appear as a reversal on the cash
register tape at Store 191. Thus, the operator must be constantly
vigilant if he is to avoid inadvertantly entering reversals. This
difficulty was compounded in the view of the grievor by the absence
of any adequate training on the- proper use of the cash registers.
As evidence of the d~ifficulty associated with these particular cash
registers, the grievor pointed to an earlier.eight,_month period in
which it was discovered that he was misusing the machine and thus
submitting inaccurate S-365. While the particular errors associated
with this problem were eliminated after advice from Mr. Ball at head
office, the grievor viewed the problems in this case in a similar
light to those in the earlier incident.
Secondly, the grievor suggested that the preponderance of
the reversals associated with $1.90 could be attributed to the popularity
in his district of a particular brand of inexpensive wine favoured by
persons short of funds but having a strong desire.for an alcoholic
beverage. As a result of the popularity of this brand, it was placed
in cases near the cash register to enable customers to make an easy
selection. The grievor indicated that the date of placing the-wine
near the cash register and the origination of the reversals coincided.
In a l.etter dated March 30, 1979 (Exhibit 17) he suggested a causal
relationship between the location of the wine and the reversals,.
an explanation repeated at the hearing and concurred in by the other
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employees at the store. He wrote:
The errors in the ring ups could have occurred because
I have 553B (a high sales volume in this store) sitting in
cases in front of the till. The customers that buy this
brand, will put, for example, 2 bottles on the counter and
the cashier will ring up the sale and then the customer
will +y he has enouqh money for another bottle and at this
time, when you are asking the customer how many bottles he
is purchasing, I feel it is possible for the cashier to
ring the sale in the reverse order. Because of the
indecision of the customer in how many bottles he is
going to purchase it is probably confusing to the cashier.
It should be noted, however,.that although the wine continued to be
kept near the cash register after the grievor's dismissal, the
pattern of errors ceased.
One further factual matter deserves mention before we
turn to our conclusions based on the evidence. It was agreed by
virtually all.witnesses that there is an LCBO policy requiring
each employee in a store to use his own cash drawer when operating
a cash register. The purpose of this policy is to permit the
identification of the person responsible for any errors or shortages
arising from the use of the cash register. If the separate drawer
policy is followed and the cash register tapes signed by the
individual operators as they remove their drawers, it is possible
to tell with precision who was operating the machine at the time the
error occurred. .,
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Unfortunately in store 191 a single drawer po~licy was used.
Thus, since all employees in the store including the grievor operated
the same cash register using the same drawer it is not possible to
identify which employee was operating the machine at the time of
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the reversal each day. While it was agreed that LCBO policy required
the separate drawers to avoid this sort of difficulty, there was less
agreement as to the degree of enforcement of.or compiianc~ with this
policy. A number of the witnesses.called by the Union testified that
it was their.experience'in.other stores that the policy was not followed.
In particular, one employee testified that in Store 63 the policy was
not followed. The significance of this is that store 63 is the site
of the office of the local LCBO supervisor, Mr. Kelly. The suggestion
was that if the store most likely to be subject to supervision ignored
the policy, some measure of the degree of compliance with the policy
generally could be inferred.
With regard to the drawer policy at store 191, Mr. Don
D'Orazio, one of the employees working at the store and called to
testify by the union, testified~ during re-examination by Unioncounsel
that until 1977 store 191 followed the separate,drawer policy. This
was changed by the grievor when he assumed the position of manager
eat the store. However, it must be acknowledged that the chan~ge
also coincided with the conversion of the store from a conventional
to a self-serve store.
(continued on page 11)
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III
i In evaluating this evidence, 'we applied the standard of
proof urged upon us by Mr. Angus, counsel for the Union. That is, as was
stated in Re Toronto Hydro-Electric system (1978), 19 L.A.C. (Zd) 252
LYennedylI in cases in which crtminal or quasi-criminal conduct such
as falsification is alleged, the employer must provide "clear and
convincing proof" of that conduct and not merely demonstrate its existence
on the basis of a "balance of probabilities".
Applying this standard of proof, we must first
resolve the central issue before us: were the reversals on the cash
register tapes and the modifications of the S-36s the result of human
error and inadvertance or the result of a deliberate plan?- If we were
to conclude that it was mere human error, there might be's case for some
disciplinary response based on careless performance of duty but it certainly
would not, in our opinion, be cause for dismissal. On the other hand, if
we were to conclude that this was a deliberate Plan to modify the tapes
and S-36s in order to deceive upper management with regard to the level of
,-activity at store 191, then we would be faced with .an extremely serious breach of
trust warranting a very severe disciplinary response.
The resolution of this issue rests primarily on a determination
of credibility. The grievor and the other employees at Store 191 all denied
any attempt to deceive management, attributing the reversals to human error.
Each of the employees offered the same explanation as that offered
by‘the grievor concerning the location of the $1.90 wine as the likely source
of the errors.
While the grievor and the other employees were adamant in
denying any wrongdoing, they are faced withy the very,damagi,ng,evidence, presented ;
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by Mr. Ramsay; the auditor. Viewed as a whole, Kt-. Ramsay's evidence
showed that:
(1) There was one reversal a,day, every day for 14 months
except for 15 days;
(2) On 10 of the 15 exceptional days there were two reversals ~,
and on 5 there were none;
(3) On the 5 days on which there were no reversals, the S-36 forms
did not correspond with the totals on the cash register tapes
but were increased by approximately 200 transactions;
(4) On all other days in the 14 month period the totals of the
cash register tapes corresponded with those on the S-36
forms; and
(5) The reversals usually occurred in the morning and involved
a transaction for one or more bottlesat Sl.90.
The impact of this evidence was diminished somewhat by Mr. Hickman's
study of the reversals and the S.36~. He demonstrated:
(6) That the reversals were unrelated to whether or not-the
grievor or any other employee at store 191 was on
holiday. That is, the reversals continued through the
vacation periods of each of the employees; and
(7) That contrary to Mr. Ramsay's evidence, the reversals did
not cease completely after the grievor was removed as
manager of store 191 as he was able to point to a small
number of errors post-dating the grievor's removal.
The necessary implication of (6) is that if there was a deliberate plan
to distort the tapes, it was not carried out by the grievor alone. At
~least some of the~.other employees must have been.involved inorder to
continue the pattern while the.grievor was on holiday. The effect of
(7) is less clear in that while it confirms that reversals can occur
as a result of error, the dramatic reduction in the number of reversals
after the grievor's removal suggests a change in behaviour by those
operating the cash registers. What is ambiguous based on (7) alone is
whether the change resulted from greater care being exercised in
ringing up purchases or from a decision to cease a previous deliberate
plan of deception.
In our opinion, Mr. Ramsay's evidence, when viewed in its
totality and subject to the qualifications indicated by (6) and (7).
is simply not consistent with anything other than a deliberate pattern of
falsification and as such is "clear and convincing proof" of such a pattern.
For us, it simply strains credibility too far to explain away the
pattern identified by.points (1) to (5) as mere human error or
inadvertence. Perhaps the most compelling single point is (3), involving
the modification of the,S-36s on the 5 days on which there were ho
reversals on the tapes. To us, these appear as 5 days, on which those
involved on the plan neglected to enter a reversal, causing them to have
to modify the S-36 so as to avoid showing a sudden drop in transactions
tha,t day. Even the grievor himself when faced with (3) agreed that
it not be explained as mere random error even though he denied personal
responsibility for the alterations.
We have therefore concluded~that there was a deliberate plan
at store 191 to enter reversals on the cash tapes and thereby to distort
the figures reported on the S-36 forms. The motive for this no doubt
related to concerns about the level of staffing at the store. As we
said above? despite suggestions to the contrary by the grievor and some
of his fellow employees, there is undoubtedly a relationship between
average transactions per man/day and the number of staff assigned to the
store. Furthermore, the grievor must have been aware of this fact.
The result of the reversals was to inflate substantially the average
transactions per man/day at Store 191. This must be seen in the
context of a sporadic but on-going controversy as to whether store 191
should be a 2 or 3 man store. The advantages to the grievor of
maintaining the 3 man status were greater flexibility in running the
store and scheduling days off and'the maintaining of jobs for his employees.
The latter concern is entirely consistent with the evidence we heard of
the store employees' praise for the grievor arid the mutual loyalty
between him and them. While in some senses this concern by the
grievor for the job security of his employees is admirable, it in no
way justifies or excuses a deliberate plan to mislead upper management
by distorting financial records.
Having concluded that there was a deliberate plan of deception,
we still face a further issue: does the evidence point to the grievor as
the one responsible for the plan 7 That is, while we are satisfied that
the evidence points to.a plan of deception, does it point to the grievor
as being responsible for it? Our difficulty in answering this question is
that there is an absence of direct evidence on the point. Indeed,~given
Mr. Hickman's evidence regarding vacations, the direct evidence indicates
that at a minimum there must have been at least two employees participating
in the plan.
A consideration of particular relevance to resolving the
griever's responsibility for the pattern of deception-is the fact that if
LCEO policy had beenfollowed in store 191 we would.be in a better position
to make our decision. As was indicated above, bard policy requires e2ck
enpioyee'tc use a separate cash drawer and to sig :ke czsh rqis:er
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tapes as the operator changes. One rationale for this eclicy is to
ensure that it is possible to trace .the source of any shortages or errors
regarding the operator of the cash registers, exactly the situation raised
by the case. The evidence indicated clearly that the grievor failed to
comply with the LCBO policy. As manager, the grievor bears responsibility
for ensuring that his store is run in accordance with LCBO policy and is not
free to mo.dify policies as he sees fit. Furthermore, Mr. D'Orazio testified
that it was the grievor who was responsible for eliminating the separate
drawer policy at Store 191 since previous managers had insisted on the
use of separate drawers.
Counsel far the Union attempted to minimize the importance of
the grievor's failure to implement the separate drawer policy by adducing
evidence that this policy, like some others, is not followed with the
degree of uniformity that the LCBO might suggest or desire. In
particular, there was evidence that the-policy was not followed in store
63, the store in which Mr. Kelly, the local supervisor, kept his office.
The implication of this was that if the policy was not followed in the
store that might be expected to have the closest supervision (Store 63),
then the grievor should hardly be condemned for failing to comply with the
policy in his store. We find some force in this submission and would have
liked to have heard evidence from Mr. Kelly to assist us in determining
the degree of ccmpliance with the policy. By failing to call iAr. Kelly
as a witness, the LCSO forces us to resolve the issue in the absence of
such evidence. While we are persuaded there is less than full compliance
with the policy, we are not.persuaded that the grievor should te exonerated
frcm resoonsibility for failing to follcw the oolicy. In 'hi5 eviie?ce,
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he admitted knowledge of the policy and did not indicate that he had ever
been told to do other than follow it. He testified that it was his
opinion that in a 3 man store you either trust your fellow employees
absolutely or not at all, and that therefore there was no need to
maintain separate drawers.
In our view the grievor made a serious error in failing to
follow LCBO policy on separate drawers since it'destroyed his ability
and ours to determine by direct evidence who was responsible for the
reversals. That is, through his own breach of policy as a manager, the grievor
put himself in a position in which ,he must bear greater responsibility
for the operation of his store than he otherwise would. As manager,
he is responsible for the proper operation of the store as he holds a
position of trust and responsibility. As manager, he must do his best -~-,:~
to supervise operations and monitor his employees. If he deliberately
fails to comply with an LCBO policy which would assist him in his
suPervisor tasks, he must bear added responsibility for the consequences.
Counsel for the Union $1~~0 tried tom minimize the grievor's
responsibility by adducing evidence that from time to time all employees
at the store completed the S-36 reports. However, once again, as manager
the grievor must bear primary responsibility for the information submitted
as he signs the forms and submits them to head office. If he wishes to
be assisted in thisfunction, he is free to SO arrange his operation, but
always subject to.his continuing responsiblity for the accuracy of the inicrmacfcn.
In sum, we are faced with a situation in which by virtue of
his position as manager the grievor mus t bear primary responsibility icr
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any impropriety in the operation of his store. Furthermore, to the exten:
that by his own deliberate~failure to follow LCBO policy he has made it
impossible to trace the source of the impropriety, he must bear responsibility
for it. This conclusion corresponds with our assessment of the grievor's
evidence as'.a whole as we found his explanation of the reversals and the .
S-36 discrepancies lacking in credibility. Indeed, after considering the totalit
of the evidence, we are persuaded virtually beyond doubt that the grievor
was a major participant in the pattern of deception which led to his
dismissal
responsib
We are fully aware that while fixing the grievor with
ility for the wrongdoing we are, by implication, suggesting that
at least some of the otheremployees at store 191 participated in or went
along with the plan to modify the figures. No disciplinary action has been
taken by the LCBO against the others and they were not represented by
counsel before us. We therefore want to emphasize that the conclusions
we have reached inferentially about their involvement must be discounted
by the context of their evidence and that any finding of wrongdoing on
their part must derive from an independent process.
A final argument made by counsel for the Union relates to the
apparent inadequacy of the supervision provided by the local supervisor,
Mr. Kelly. Counsel pointed out that the reversals and inaccurate reporting
extended over a 14 month period during which Mr. Kelly failed to notice any
anomalies in the S-36 reports or to take any corrective action. hrthermre,
as we indicated above, Mr. Kelly may bear scme blame for failing to ensure
that the cash drawer policy is rigorously followed.
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If the theory of the employer's case had been carelessness
or incompetence on the part of the grievor, the apparent inadequacy
of the supervision would have been of great relevance to an assessment
of any disciplinary action. However, given that the employer's case is
based on the deliberate falsification of records, the failure of Mr. Kelly
to detect the wrongdoing in a timely fashion is not of direct relevance
to the fact of the wrongdoing. The focus of the employer's complaint
is the breach of trust by the grievor and the time taken to detect
this breach in no way diminishes its seriousness. Indeed, then failure to
detect the falsification extended the wrongdoing by the grievor
as he'continued the pattern of wrongdoing for such an extensive period:
Thus, while we are concerned and troubled by the absence of close scrutiny
by Mr. Kelly, it does not in this case diminish the grievor's responsibility.
IV
Having concluded from the evidence that the grievor engaged
in a pattern of deliberate falsification of records, motivated in part
by self-interest and a desire to deceive upper levels of management
within the LCBO, we have also concluded that a severe disciplinary
action was called for. The issue before us is whether or not dismissal
is just and reasonable in all the circumstances.
In determining this. question we have considered the grievor's
long and unblemished work as an employee at the LCBO, his strengths as
a manager in'developing good relations with the public' and his
employees, and the economic hardship he faces if his discharge is
upheld. However, we have also considered the principles at stake in.
this case. As we understand our mandate under section 18 of FXZ c~(r7:
Employees Collective dar~aini.r~ i.c t, we are to exercise cur discreticn to
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ensure that any penalty imposed is just and reasonable in the circumstances.
Our discretion should, in our view, be exercised to modify disciplinary
sanctions in cases in which the employer has over-reacted to an
employee's breach of his responsibilities. It should also be exercised
to extend compassion, to recognize the very real economic hardships
of the market place and the individual frailtiesof all of us. This
. Board has on numerous cases so acted. However, we are also of the opinion
that our discretion should not be exercised so asto undermine the
integrity of the public service of Ontario and that to do otherwise
would violate our mandate and undermine the confidence of all parties
and the public in the workings of this Board. Our decisions should
not compromise the principle that all members of the public service
of Ontario, both bargaining unit employees and supervisory personnel,
should be held to a high standard of integrity in all their actions.
The grievor in this case has risen to a position of trust
and responsibility in his employment with the LCBO. As manager,
he occupied a position requiring total integrity by virtue of his
responsibility for funds, inventory, reporting and supervision. He
..~ then violated this trust by deliberately falsifying documents in a
consistent pattern,a pattern of conduct which in no way can be
characterized as a "momentary aberration". While his motives for
so doing no doubt included a concern for the job security of his
employees, it also included a measure of self-interest; Furthermore,
since his dismissal, the grievor has consistently denied any wrongdoing,
constantly explaining the discrepancies in the documents as random~
human errors. As we stated above, we simply cannot accept this explanation
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as credible. Thus, we are faced with a grievor who not only violated
his position of trust but also refuses to admit his error and seek a
compassionate response.
If the grievor had elected to admit his wrongdoing and
turned to the LCBO seeking an exercise of discretion in his favour,
the LCBO may well have accepted his contrition and given him a renewed
opportunity. However, the grievor elected to come to the Board and to
deny his wrongdoing, forcing us,to make a factual determination. Given
that we have done so and have found a deliberate breach of trust, the
choice between the principle of integrity and the economic hardship for
the individual is made stark and no compromise is possible. Forced to
choose, we must, in the best interests of the conduct of labour relaticns
inthe Ontario'Public Service, choose integrity so that there can be no
doubt as to the standards required of all persons holding positions
of trust.
We therefore are unable to conclude that the penalty of
discharge is, in all the circumstances, other than just and reasonable.
We have reached this conclusion only after very considerable agonizing. While
the breach of trust quite clearly led to the conclusion that the grievor
could not be reinstated as a manager, we had more difficulty in concluding
that the grievor should not be reinstated'at all. Both counsel agreed -.
that we had the~power to reinstate the grievor in a non-managerial
position if we were to conclude that such a remedy would be just and
reasonable and we were tempted by our concerns for the economic welfare
_'
of the grievor to adopt this solution. However, in the end we were
unable to order any form of reinstatement as such an order could only be
understood as compromising the principle of integrity. In reaching that
conclusion we were guided in part by the extensive arbitral jurisprudence
dealing with various forms of breach of trust. While not absolutely
uniform in its results, this jurisprudence does affirm the principle
of integrity, particularly for employees in positions of relatively
greater trust. Furthermore, the cases appear to put considerable weight
on whether or not the employee is prepared to acknowledge. his wrongdoing.
This is not to say that we would discourage the LCBO
from reinstating the grievor to some position at its own initiative.
Indeed, given the grievor's long record of first class service, it would
be quite reasonable to suppose that such a decision could work to the
benefit of both the grievor and the LCBO and we therefore hope the
LCBO will give consideration to such a course of conduct. However,
such a decision would presumably.be preceded by an admission by the
~grievor of his wrongdoing and by a statement of his determination to
avoid any further breach of trust.
v
In sum, the grievance is dismissed. Finally, we would be
remiss if we failed in closing to thank Mr. Angus and Mr. Riggs for
their thorough preparation and considerable assistance throughout this
case.
Dated at Toronto this 17th day of December, 1979.
J.R.S. Prichard Vice-Chairman
NOTE: See attached dissent
by Mr. Weisbach.
.I concur
E.A. McLean - Member
i
GS3 102/73
In t:he matter of the Grievance of
Mr. G. Bernardi.
MINORITY DE-CISION. __-_-_-------_-_________________________--
After careful
least in part, dissent
ly studying the award I find that I must;at
from the final conclusion of the majority.
While generally agreeing with the findings of the Board,
I believe the'final conclusion of the Board should be a more positive
one. It is my contention'that the grievor being out of work for the
last number of months has already paid heavily for any misdeeds t:he
Board feels he has committed. The dismissal from a job,is like
the highest penalty anybody can receive. I believe that~the griever
has been a good employee generally, and some consideration should 32
given for his furth~er employment.
__ There fore I would have.reinstated the grievor in a~lesser
position than the one he had occupied at the time of his dismissai.
There should be no 'compensation'for the time lost since his dismissal
I cannot agree with the conclusion of the Board that reinstatement of
the grievor in a lesser position would compromise the princi-$e of
integrity . .-
The grievance should have been allowed inpart.
Toronto, Eecember 12th 1979.