HomeMy WebLinkAbout1979-0179.Cheng.82-06-03IN THE ,NATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINI>JG ACT
Before
THE GXEVANCE SETTLEMENT BOARD
aetween : OPSEU (MS. Shu-Tsing Chena)
and
The Crown in Right of Ontario
(Ministry of Natural Resources)
Sefore: R. L. Verity, Q.C. - Vice Chairman
R. Russell - Member
B. Laniqan - lMenber
For the Griever: S. T. Goudge, Counsel
Cameron, Srewin & Scott
For the Employer: M. Fleishman, Counsel
Crown Law Office Civil
Xinistry of the Attorney Generai
Hearings : .&.rch 29, 1982
:42y 21, iSE2
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AWARD
In this-Grievance, Ms. Shu-Tsing Cheng alleges
that she has been unjustly denied one of two promotions to
the position of Cartographer 4 pursuant to a job posting
dated April 24th, 1979. Specifically, in a Grievance dated
>lay llth, 1979 she .grieves that her “qualifications and
abilities have been unfairly appraised”. The remedy requested
is “fair consideration for above-mentioned vacancy”.
The two successful candidates, Steven Jeffrey Smith
and Costas Karpetas, were present throughout the Hearing and
were given the opportunity of questioning witnesses, testifying
and making oral submissions. Both Messrs. Smith and Karpetas
testified at the Hearing.
This case involves the interpretation and application
of Article 4.3 of the Parties’ Collective Agreement. That
Article reads as follows:
“In filling a vacancy, the Employer shall give
primary consideration to qualifications and
abilitv to perform the required duties. Where
qualifications and ability are relatively equal,
length of continuous service shall be a con-
sideration.”
In this instance, the Grievor’s seniority was consider-
ably less than the seniority of Messrs. Smith and Karpetas. !.lS .
Cheng’s seniority date is January ZOth, 1975, while Smith’s
seniority dates back to June of 1971 and Karpetas’ seniority
date is November of 1967.
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The UnTon Counsel, Mr. Goudge, argued that the
Crievor should have been selected for the position as the
“superior candidate”. Alternatively, it was alleged that the
methodology of the competition was so patently unfair and
“tainted” that it should be set aside and a rerun of the
competition be held.
Counsel for the Employer, Mr. Fleishman, argues that
there was no reason to upset the result of the competition,
that the Grievor did not have the necessary experience for the
job, and that the Union did not discharge the onus of establishing
that the Employer had failed to comply with the provisions of
Article 4.
The Grievor, Ms. Cheng, is an intelligent and aggressive
woman who is approximately 38 years of age. She was educated
in Taipei, Taiwan in both High School and University, and received
a B.A. .degree in geography. To her credit, she has successfully
completed extensive post-graduate experience in the United States.
In 1969-70. she was a Cartographic Assistant in the Cartographic
Laboratory at Southern Illinois University. She received a Masters
degree in geography (specializing in Cartography) from Oklahoma
State University where she also served as a Cartographic Assistant
in the Department of Geography in 1971 and 1972. In addition,
she successfully completed five Cartography courses at the
University of Wisconsin where she ~also served as ‘a project
assistant at the University Cartographic Laboratory in 1972-73.
During her time at the University of Wisconsin, the Grievor worked
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with a Dr. Robins”on who is the author of the book “Elements
of Cartography”, which is one of the definitive textbooks in
the field. In 1974, the Grievor was offered a position at the
University of Waterloo at the Cartographic Centre, however she
had to decline that position because of Visa difficulties. Sub-
sequently she came to Canada in January of 1975 and commenced
work on January IOth, 1975 with the Drafting Section (surveys
and mapping branch) of the Ontario Ministry of Natural Resources.
MS . Cheng remained in the Drafting Section until her position
became redundant, and on February 8th. 1977, she was transferred
to her position in the Cartographic Section as a Cartographic
Technician. She is now a Senior Cartographic Technician and
assumes the responsibilities of the traditional Technician’s
job of compilation, opaquing, peeling, scribing, digitizing
and map making.
One of the successful incumbents, Steven Smith aged
54, was classified as a Cartographer 3 at the time of the
competition in 1979. He was educated at Willowdale High School
and successfully completed a two year Cartographic Techniques
Course at Seneca College, graduating with a diploma in 19il.
Smith commenced work as a Junior Draftsman on June 7th, 1971,
and at that time was offered and rejected a position as Chief
Cartographer at the University of Guelph. Subsequently, he
was appointed to the Cartographer 3 classification on December
lst, 1976.
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The ot&r successful incumbent, Costas Karpetas
is approximately 53 years of age and received his early
education in his native Greece. From his own evidence, he
had little formal education but has achieved considerable
practical experience since joining the Ministry in 1967.
He has been classified as a Cartographer 4 for a period in
excess of 8 years.
The relevant job posting (Exhibit 4) reads as
follows:
"TO: LANDS AND WATERS GROUP ONLY
RE: CARTOGRAPHIC CONTRACT MONITOR (TOPOGRAPHIC)
(2 POSITIONS)
CARTOGRAPHER 4 ($301.85 - $346.67 PER WEEK)
BASIC MWPING SECTION - SURVEYS AND MAPPING BlUWCH
EQUALITY OF: OPPORTUNITY FOR EMPLOYMENT
DUTIES: TO MONITOR THE PERFORMANCE OF COMMERCIAL MAPPING
. COMPANIES WORKING UNDER CONTRACT FOR ONTARIO
GOVERNMENT BASIC MAPPING PROGRAMS. THE WORK
RELATES PRIMARILY TO TOPOGRAPHIC ACCURACY AND
CARTOGRAPHIC QUALITY.
QUALIFICATIONS:
CWDIDATES SHOULD HAVE POST-SECONDARY EDUCATION IN CARTOGRAPHY,
PREFERABLY WITH A DIPLOMA FROM A COLLEGE OF APPLIED ARTS AND
TECHNOLOGY, OR EQUIVALENT FORMAL EDUCATION. CONSIDERABLE
SPECIALIZED EXPERIENCE IN CARTOGRAPHY AND GRAPHIC ARTS IS
NECESSARY, TOGETHER WITH THE ABILITY TO INTERPRET AND CONVEY
DETAILED TECHNICAL SPECIFICATIONS TO COMMERCIAL SURVEYING
,iNLVD MAPPING CONTRACTORS.
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APPLICATIONS SHOULD BE SUBMITTED TO PERSONNEL SERVICES
BRANCH, WHITNEY BLOCK, QUEEN'S PARK, TORONTO, ONTARIO,
BY APRIL 24, 1979.
TORONTO .4REA OF SEARCH: LZNDS AND WATERS
GROUP ONLY
APRIL 10, 1979
COMPETITION NO.
L&W $1"
'RESTRICTED
Essentially, the job entailed a complex and detailed
assignment of monitoring and setting the specifications of the
production of maps by commercial mapping Companies involved in
preparing topographic mapping in Ontario. The job entailed
extensive oral communications between contracting Company personnel
and the successful candidate on behalf of the Ministry.
Mr. Brian Jackson, the Manager of the basic Mapping
Section of the Ministry, prepared the job posting, and also
prepared a preliminary selection procedure (Exhibit 15), and in
addition was the author of the selection materials as presented
by Exhibits 7 and 8, which in turn were drafted as a result of
Exhibit 14 - a Position Specification and Class Allocation Form.
He was one of three members of the Selection Board.
The Position Specification and Class Allocation Form
(Exhibit 14) reads as follows:
"POSITION SPECIFICATION AND CLASS ALLOCATION FORM
USE ONLY WHERE CLASSIFICATION DECISIONS ARE MADE
UNDER AGREEMENT BETWEEN A DEPUTY MINISTER AND THE
CHAIRMAN OF THE CIVIL SERVICE COMMISSION
Ontario Public Service
P.4RT 1 Position Title
Cartographic Contract Monitor
(Topographic)
POSITION CODE:
09-0336-19
THE POSITION IS:
x NEW
REVISED
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OUS Position,Title 1 Class Title ) Class Code I Position Co&
N/A
N/A N/A N/A
IMMEDIATE suPE~vIsoR's TITLE Posltlon Code
Manager Basic Mapping Program 09-0336-01
MINISTRY DIVISION
Natural Resources Lands & Waters Group
BRMCH SECTION LOCATION (ADDRESS)
Surveys & hlapping Basic Mapping Whitney Block, Queens Park
NO OF 1 POmC ‘S SUPERVISED IUCUMBEUTS SUP RVIS-
IXCUMNTS 1 DIFZCTL! INDIRECTLY DIRECTLY IND;RECT:!
2
3. PURPOSE OF POSITION (Why does this position exist? State
goals, objectives etc.)
To monitor the performance of commercial mapping companies working
under contract for the Ontario Basic Mapping and Regional Priority
?lapping programs. The activity relates primarily to topographic
accuracy and cartographic quality.
3. SLMMARY OF DUTIES AND RESPONSIBILITIES (Indicate percentage of
time spent on each significant function.
equipment,
Indicate scope
working conditions, unusual features, etc.)
(1) Participates in the preparation of technical topographic mapping
specifications, to be used when inviting proposals by commercial
25%
contractors and which later will form part of legal
agreements 630,000-$500,000 range) by:
-detailing the technical standards that will govern contract
elements for aerial photography, aerial triangulation, numerical
adjustment, photogrammetric stereocompiliation, and reproduction
artwork, by referring to generic standards, expanding or modify-
ing them to provide more detail, meet local or special require-
ments or-use existing data;
-researching available cartographic material that will assist
contractors; furnishing material diapositives, records as
required; briefing contractors on the relative reliability of
materials furnished;
-participating in the formulation of generic standards, by
recommending changes to remedy defects found in the routine
of monitoring;
-interpreting, clarifying specifications to mapping contractors.
(2) IMonitors the performance of contractors working under direct
Ministry contract or through other agencies, primarily related
to topographic accuracy and cartographic quality by:
50% -examining contractor’s computations and adjustment analyses made
during aerial triangulation for conformity to standards
(procedures, tolerances, remedial work) ; approving, calling for
further information, rejecting, as appropriate;
-a-
-examining and.,supervising the examination of aerial photographs,
map manuscripts and reproduction artwork for conformity to
provincial standards (sample examination, field checks),
calling for closer examination, approving, rejecting, as
appropriate;
- recording contractor’s production in the meeting of time
schedules and in the furnishing or return of control of map
documents and reproduction artwork; contracting delinquents,
requiring explanations, re-scheduling, reminding of penalties
if applicable;
-discussing major issues with supervisor; items such as penalties
or where costly remedial work must be paid for outside the
terms of the contract; recommending best means of resolving
problems and indicating likely costs.
(S) Performs technical supervision and evaluation of the performance.
of assistant contract monitors,
teams by: who frequently work in small
-assigning daily tasks, keeping track of timeliness, conduct,
attention to duties ;
-evaluating the technical performance, deficiencies, superior
10% qualities of assistant contract monitors, resolving technical
problems, advising;
-reporting to supervisor routinely and where specially required
urgently on the performance and technical capacity of assistant
contract monitors, recommending commendation or remedial action.
(d) Responsible for the routine performance (shared with peers) or
cartographic duties supporting the mapping programs, largel)
through the use of subordinate or clerical staff, such as:
10% -supervising the preparation of indexes to production and
miscellaneous program artwork;
-information to and liaison with map distribution outlets;
-detailed checking and initialliag of invoices to certify
receipt of goods and services and the assignment of expenditure
codes.
(5) Other duties as assigned.
5%
1. SKILLS .AND KNOWLEDGE REQUIRED TO PERFORM THE WORK (State
education, training, experience etc.)
Post-secondary education in cartography preferably with a diploma
from a College of Applied Arts and Technology or equivalent
formal education; considerable specialized experience in
cartegraphy and graphic arts; the ability to interpret and
convey detailed technical specifications to commercial surveying
and mapping contractors.
5. SIGNATURES Immediate Supervisor DATE Minis try Official DATE
DA MO YR
“Brian Jackson” 01 01 79 I ;; I ;si I Y’;
yplease type supervisor’s name) (please type official’s name
i 4 title)
I Brian Jackson 1 General ?lanager Mapping Services
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6.
LL.-\SS TITLE CLASS CODE OCCUPATIONAL GROUP NO EFFECTIVE DATE
Cartographer 4 DA MO YR
.. 12846 T-S-02 01 01 79
I have classified this position under authority delegated to me by the
Deputy Minister and in accordance with the Civil Service Commission
classification standards for the following reasons:
A Responsible, professional cartographic work performed under general
administrative and a mini of technical supervision e.g. monitors
topographic and cartographic quality of maps done under contract by
commercial mapping companies.
B May visit contractors to sign for work on department’s behalf and to
enforce terms of contract such as corrections, quality, registration
on final printing of maps, using judgement as to what may be rejected
without jeopardizing future services of contractor to the department
e.g. recording contractor’s production in the meeting of time sched-
ules and in the furnishing or return of control or map documents and
reproduction artwork;
rescheduling,
contacting delinquents, requiring explanations,
reminding of penalties if applicable.
C Maintain an assessment of contractors ability; report results to
supervisors e.g., discussing major contract monitoring issues with
supervisor.
SIGNATURE OF DATE (Please type evaluator’s
AUTHOR1 ZED “R. C. Fletcher” DA MO YR name)
I
EVALUATOR 26 03 79 I I R. C. Fletcher ‘*
Exhibits 7 and 8 are Management documents for each of
the successful incumbents which list certain additional selection
criteria developed for the job by Mr. Jackson, and taken at least
in part from Exhibit 14. A part of Exhibits 7 and- 8 list selection
criteria developed for the job in the following terminology:
1. Production experience
The experience must be in units directly
concerned with the production or monitoring
of accurate maps, above the technician level.
Variety an asset. Minimum total experience
in field five vears.
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2. Akility to interpret and convey detailed
technical specs to others. Demonstrable
experience required. Clarity of expression
to be assessed.
3. Cartographic educational courses vary widely,
and must be individually assessed. Armed
Forces tuition or College of Applied Arts
are preferred. In general Arts University
courses are suspect .”
ter- Exhibits 7 and 8 were prepared in advance of the in
views and were completed by the Selection Committee after the
interviews had taken place. Exhibit 7 is the Management
document pertaining to Steven Smith, and Exhibit 8 the Management
document pertaining to Costas Karpetas.
The rationale for the selection of Steven Smith appears
in Exhibit 7 as follows:
“1. Mr. Smith has been working on the Basic
Mapping Program at many levels for close to
4 years. He has been performing the duties
of Cartographic Contract Monitor (Topographic)
for close to Z years. He is the only candidate
who has this important experience. His total
years of experience exceed 6 years.
2. It has been amply demonstrated in his work on
the mapping program, that he has the ability
to interpret and convey detailed technical
specs to others, clearly.
3. Xr. Smith’s cartographic education was at Seneca
College of Applied Arts and Technology.
An ideal choice for the position.”
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The rationale for the selection of Costas Karpetas
in Exhibit 8 rears as follows:
1. Has considerable production experience at all
levels and in most of the areas required for
this position. Has had similar monitoring
experience, although not in pure cartography.
At least 19 years of experience in the mapping
field.
_) -. Definitely has ability to interpret and convey
detailed te%idcal specs to others. Can do it
clearly. Has proved this over the years in many
ways including discussions with Geologists
concerning the content and presentation of
geological features on maps, etc.
5. Cartographic education commenced with on job
training and was completed with “inhouse”
training and exams in the Dept. of Mines, (now,
Natural Resources Cartography Section). &
ideal choice for the position.
As a result of the job posting on April lOth, 1979,
12 Applicants submitted written applications. Seven Applicants
were interviewed by the three man Selection Board .* and the evidence
is clear that it was Brian Jackson who made the determination as
to which of the .4pplicants would be granted interviews. Mr.
Jackson prepared a preliminary assessment on each Applicant
which is produced in part in Schedule “A” to this i\ward.
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Mr. Jackson prepared the preliminary assessment from
each individualwritten application in conjunction with the Job
Specification and Allocation Form (Exhibit 14) and from his
personal knowledge of the Applicants. On the basis of that
preliminary assessment, Mr. Jackson made the decision not to
grant an interview to Ms. Cheng.
Nr. Jackson immediately called the Grievor into his
office and explained that she would not be granted an interview.
Mr. Jackson testified that he told the Grievor that she did not
have production experience nor did she have any monitoring
experience. The evidence of the Grievor is that the meeting
in Mr. Jackson’s office lasted approximately 5 to 10 minutes.
Although there is some variation in the testimony as to what took
place in Mr. Jackson’s office, both Parties are in agreement that
the essence of the conversation was Mr. Jackson’s assertion that
the Grievor was not qualified for the job in question.
Having reviewed the evidence in detail, this Board is
of the opinion that the Grievor has failed to establish that she
was the superior candidate for the position. In this instance,
it was not sufficient for the Grievor to demonstrate relative
equality with Messrs. Smith and Karpetas, both of whom had con-
siderably greater seniority. For the Grievor to succeed, she
must establish superior qualifications and ability within the
meaning of Article 4.3. The evidence is clear that at the time
of the competition in 1979, Mr. Karpetas was already classified as
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a Cartographer 4, and Mr. Smith although then classified as a
Cartographer 3 had been doing the work of the job in question
for some 18 months. In April of 1979, Smith had considerable
monitoring experience and both Smith and Karpetas had extensive
production experience. Ms. Cheng had no production experience
in Government and her production experience was limited to
University training (then somewhat dated). From the Grievor’s
evidence she had “assisted” University Professors in the
production of topographic maps but had not produced topographic
maps from start to finish. Admittedly she did have some monitoring
experience, however we find that her experience was of a limited
nature which was deemed inadequate for the job in question. In
addition, the Board is of the opinion that Ms. Cheng had certain
difficulties associated with oral communication in the English
language. The ability to communicate effectively with Commercial
mapping Companies personnel was an essential ingredient of the
job, and was reflected in the job posting.
The more interesting issue in this Grievance is the
allegation of “unfairness” in the selection procedures. The
Board has several concerns in this regard. There is no doubt
that Management has the right’to refuse an interview to an
Applicant. If the Employer adopts that position, it is only
fair that the job posting should be reasonably complete in its
terminology without the necessity of relying upon substantial
additional documentation. All Applicants should be advised of
the functions and responsibilities of the job in question. This
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can be accomplished by holding a series of initial or screening
interviews to ex$lain to each .Applicant the job criteria.
We are of the opinion that had the Griever been
invited to an interview, Management would have had an
opportunity to explain the functions of the position, and
hence this Grievance mighthave been avoided. In the circumstances,
failure to grant an initial interview inevitably leads to allega-
tions of subjectivity and discrimination. There is no doubt that
had the Griever been granted an interview, her knowledge of
the position and her relevant experience in relation to that
position could have been considered more objectively. The
evidence is clear that Mr. Jackson did not consider the Griever’s
experience in post-graduate studies at American Universities.
In addition, he testified “I knew nothing more than from her
application about her experience -- I concluded she had no
relevant experience”. An interview would have resolved what
was undoubtedly an error in judgement on the part of Mr. Jackson.
?he evidence is clear both from the wording of Exhibits
7 and 8 and from the oral testimony of Messrs. Jackson and Dawson
that there was a very definite anti-University bias in this competiti
Mr. Jackson testified that “University courses were suspect” and
“I would consider that someone from a Community College has a
preferrable training -- 1 was concerned the Griever didn’t have a
degree in Cartography”. This Board adopts the rationale of
. il
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Professor L. F. Guelke who testified on behalf of the Griever --
“I am horrified %y point 5 in Exhibits 7 and 8 -- it indicates
a complete lack of awareness as to what Universities do”. It
is the opinion of the Board that the post-graduate Universit)
training of Ms. Cheng would qualify her in accordance with the
wording “or equivalent formal education” referred to fin the job
posting. It is our view that the Grievor’s extensive University
post-graduate experience was neither appreciated nor understood
by Mr. Jackson. Mr. Jackson also appears to be unaware of the
fact that no Xorth .Ymerican University offers a degree in
Cartology.
The Board has concerns about the evidence of Fred Dauson,
the Manager of the Cartography Section of the Ministry in his
statement that “he doesn’t consider experience to be experience
gained in school”. In our view, that opinion is not an intelligent
assessment having regard to the unique experience gained by 3s.
Cheng in her successful completion of five post-graduate cartography
courses at-the University of Wisconsin. We accept the evidence of
Professor Guelke that “the University of Wisconsin is the best
school in North America without a doubt in Cartography”.
At the same time, we agree with the statements of Vice-
Chairman Beatty in an earlier .4ward of this Board referred :o in
Morton et al and the Ministrv of the Attorney General, 11/Y;
(Adams) at p. 16:
1
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“There are, two other features of Article 4
which bear upon the resolution of this
grievan?e and which, therefore, merit our
comment. In the first place we would draw
attention to the fact that by its terms
Article 4 instructs the employer to give
‘primary’ consideration in effecting a
decision under its terms, to the qualifica-
tions and ability of the applicants to
‘perform the required duties’. That is to
say not only must those two factors assume
a. predominant position in tie employer’s
selection under Article 4, but as well
those factors must relate to the actual
duties of the position. In short it is
the applicant’s qualifications and ability
to perform the required duties of a Data
Entry Operator 5, and not their ability and
qualifications in the abstract that is the
primary and material consideration that
should underlie a determination made under
Article 4.”
We are of the opinion that although Ms. Cheng’s
qualifications from an educational standpoint were impressive,
they were somewhat in the abstract in relation to the job in
questions.
In fairness to !4r. Jackson, we found him to be perfectly
honest and-straight forward in his testimony, but‘somewhat misinformed
on the value of University training in Cartography, and also misin-
formed on the value of professional affiliations. However, on the
evidence we cannot find any c*onscientious attempt on the part of Mr.
Jackson or any Ministry official to discriminate against the Griever
Hopeful_ly, the appropriate Ministry officials will
take immediate steps to familiarize themselves with the
curriculum presently offered at leading North American Universities
in which Cartography is a subject of instruction.
Having expressed these reservations concerning the
fairness of the selection procedures, we must now determine
whether there has been a basic “miscarriage of justice”.
AS
Vice-Chairman Joliffe stated in Cross vs . Ministry of Transportation
and Communications, 339/81 at page 16:
“The crucial question is whether the rather
inadequate methods of personnel selection
in this case were such as to cause what might
be called a ‘miscarriage of justice’. In our
opinion! the grievor’s representative suceeded
in showing that the methods used in choosing
Mr. Lamb were not the methods which ought to
have been used. That, however, is insufficient
to establish that the result was wrong. The
onus was on the grievor to prove ‘relative
equality’. In our opinion it has not been proved.
Moreover, it seems probable to us, on reviewing
all of the evidence --- incomplete though it may
be --- that the eventual result of the competition
iras correct.”
Although we have expressed serious concerns about the
fairness of the Selection Board procedures as it relates to the
Grievor , we do not agree that the evidence, when viewed in its
entirety, indicates that there has been a “miscarriage of justice”.
We believe that it would be unrealistic to make an award which
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would order a rerun of the competition at this late date (some
three years aftef the competition). The two incumbents have
had three years to familiarize themselves with their jobs, and,
have already taken full time semester courses at Humber College
during the intervening years. In our view the Griever would be
at a substantial disadvantage in any rerun of the competition.
We would also agree that the results of,the competition
were correct in relation to the Griever.
Another factor which must be balanced against the
“fairness” of the competition in relation to the Grievor is the
uncontested evidence of the Griever’s “poor performance” in her
present position. Counsel for the Union did not cross-examine
the evidence of either Mr. Jackson or Mr. Dawson with regard to
the Grievor’s “poor performance”. Mr. Jackson testified “there
were problems with her work”. Mr. Dawson described the Griever’s
performance “at best, very poor” and “her work with others was
very poor”.
A further consideration which has been referred to
previously in this Award was the Grievor’s noticable difficulty
in oral communication inthe English language. Mr. Jackson in
his preliminary assessment evaluation rated the Grievor “poor”
in the ability to interpret and communicate technical specifications
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and did so from his own evidence -- “it was a language problem;:
primarily”. In ou”r view, ‘I the ability to communicate clearly aAd
concisely in the English language is an’essential ingredient of
the job in question. ,:
In the result, this Grievance will be denied. In view4
of the unusual fact situations of this Grievance, this Board
recommends strongly that from an industrial relations standpoint’
it would be wise for senior Management to interview the Griever..
for the purposes of preparing a detailed appraisal of the Grievo’r
for the position of Cartographer 4, taking into account Ms. Cheng’s
extensive post-graduate educational experiences. This appraisal,
should be reduced to writing and the results discussed by
Management with the Griever in the presence of a Union representative.
DATED at Brantford, Ontario, this 3rd day of June, A.D.,
1981.
R L VERITY, Q.C. -5 VICE-CHXIRWh . .
“I dissent” (See pages 22 - 27)
R. RUSSELL -- MEMBER
“I concur”
B _ LANIGAN -- MEMBER
_ .. :.:::,:; .,.,.. 1~.
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DISSENTING OPINION
While I agree with much of the majority award which
sets out the facts very well in this case, I regret I cannot
agree with the conclusions drawn in the majority award.
Some parts of the majority award I wish to adopt and
hence I shall refer to them in this dissenting view.
Specifically I disagree with the unfair manner in which
the "competition" for the job opening was conducted. That it was
a sham conducted in a very arbitrary manner is clear from the
evidence as set out in the majority award. There are cases too
numerous to mention where the decisions make it clear that where
a job posting (which is designed to give employees an opportunity
to set out their qualifications for a better job) is not con-
ducted fairly or is done in an arbitrary manner, it should be set
aside.and a new competition held.
I do not adopt the position that the griever's qualifi-
cations and ability were superior to the other candidates and
therefore she should have been given the job, although on paper
this is so. Nor can I accept the proposition that, because of
the time lag, the earlier unjust decision should remain in effect.
Mr. Jackson, the senior member of management, was
clearly biased against the qrievor. Moreover, evidence suqges,ts
that he had decided long before the job was posted who would get
the job, as he had arranged to train Smith to do the job over an
extended period of time. And the evidence shows that nothing was
going to be allowed to stand in the 'way of L%. Jackson's pre-
arranged decision.
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Various pieces of evidence point to the fact that the
job posting was only a sham to legitimize the selections made in
advance. The-majority report on page 14 quotes Mr. Jackson's
testimony as follows;
"I know nothing more than from her application
about her experience --- I concluded she had
no relevant experience." The report goes on to say: "an error in judgement on the part
of LHr. Jackson." Was it?
I do not believe this was an error in judgement any more
than Mr. Jackson's attitude toward University training and degrees
was an error on his part. The importance of University training
is too well known and particularly post-graduate work at the lead-
ing University in North America in Cartography, a subject in which
Mr. Jackson is the Manager of the mapping section of the Xinistry.
Nor do I believe it was an error in judgement that
Mr. Jackson who, according to his own evidence,knew nothing about
the qrievor or her experience except what was on her application -
yet he refused on the basis of this limited knowledge of the grieve
to even give her an interview for the job as advertised in the
posting.
With Mr. Jackson's limited, one might even say lack of
knowledge of the qrievorrs abilities and past work experience and
performance, he called her into his office and told her (a) he was
not going to interview her for the job she had applied for, and
(b) that in his opinion she wasn't qualified for the job in
question. Of some importance is the fact that Mr. Jackson at this
in time arrived at the conclusion he did without consulting
Mr. Dawson, the qrievor's supervisor, or anyone else.
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A matter which gave the majority of this Board some
difficulty was the fact that Mr. Jackson, yes and Mr. Dawson, also
rated the griever's performance on the job as poor. This seems odd
in the light of the fact that she received merit increases, and
nothing on the record points to her work as being "poor". On the
other hand, surely Mr. Jackson had to come before'this Board with
some reason for denying the grievor even an interview, let alone
the job.
It is a matter worthy of note that the majority report
points out that "Counsel for the Union did not cross-examine the
evidence of either Mr. Jackson or SW. Dawson with regard to the
Griever's 'poor performance'." It seems logical to me that if
one has concluded from the evidence that the actual posting of the
job was only a cover-up, a sham: i.e., that management was only
pretending that the job was available, but in reality it had been
decided in advance, then it would have been futile to cross-
examine either Mr. Jackson or Mr. Dawson on what they said was the
griever's "poor performance".
_ I wish to associate myself with that .part of the
majority. report which reads:
"All applicants should be advised of the functions
and responsibilities of the job in question. This
can be established by holding a series of initial
or screening interviews to explain to each
applicant the job criteria. . . . An interview
would have resolved what was undoubtedly an error
in judqement on the part of Mr. Jackson."
If it was an error on LM.~. Jackson's part, then it should
be corrected now. If it was an arbitrary unfair decision on his
part, it also should be made right now..
- 25 -
The evidence is replete with small ~(some not so small)
examples of the griever's qualifications for the job not being
properly evaluated. Just one such example shows up in the cross-
examination of M?z. Dawson.
Question: You therefore didn't look at school?
Answer: I didn't decide who was to be interviewed.
Question: Therefore you never turned your mind as whether the
grievor could do the job?
Answer: I wasn't asked to. (my emphasis)
One could continue with other quotes from the evidence, but is it
necessary?
The majority award states in part:
"We believe that it would be unrealistic to make an
award which would order a rerun of the competition
at this late date (some three years after the
competition). . . . In our view the Griever would
be at a substantial disadvantage in any rerun of the
competition."
It is my submission that the grievor could not be in a worse
position than she is in presently.
At this point I should like to refer to the language
used in the unanimous decision in 272/81 McNamara case, which
reads in part:
"Having determined that the selection procedure
used in this case was seriously flawed, we turn
to the question of what relief ought to be granted
to the qrievor."
Surely in the circumstances of this case (Cheng), the selection
was "seriously flawed", and havinq determined that fact, we should
- 26 -
strive to find as good a solution as possible in the circumstances.
The alternative is to permit decisions to stand no matter how
arbitrarily arrived at. Justice delayed must not be perceived as
lack of justice because of the delay.
While this Board could order a new posting and competi-
tion despite the lengthy period of time which has elapsed, I am
inclined to look elsewhere for a solution to this difficult
problem. While I appreciate the differences as between this case
and 9/78 Quinn case, I believe we could adopt the method used in
that case.
The Quinn case also was delayed over an extended period
of time, thereby making a decision of how to dispose of the matter
a difficult one for the Board. Here also it was found there were
defects in the manner in which the competition had been held. In
this case both parties requested that the Board only make a deter-
mination as to whether the management was at fault or not, but not
to go beyond that at that time. This the Board did, in the
following language:
"In the result, the selection process used by the
Ministry as part of its obligation under Article 4.3
to evaluate the relative qualifications and ability
of the applicants was inadequate in that it failed
to elicit in a systematic fashion sufficient inform-
ation to permit a fair and reliable judgement about
the candidates."
This statement fits exactly the situation in the present case (Cheng
It is clear from the agreement between the Ministry and
the Union that once the Board in the Quinn case made a determination
- 27 -
as to who was at fault, the parties themselves were prepared to
work out a fair and agreed-on settlement.
It is my view, and I would so find that, before making E
final decision that the job should be re-posted and a new competi-
tion ordered, that we remain seized with the matter and direct a
further hearing to determine if the parties can find a mutually
satisfactory method of correcting the injustice done to the
griever .
Ross Russe