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HomeMy WebLinkAbout1981-0195.Narain.81-10-23IN THE MATTER OP AX ARBITRATION Undel- The CROWN SiYPLOYEES COLLECTIVC SARGAINING AC? Before THE GRIEVANCE SETTLEMENT B0AF.D 3etween: !“I r . De0 Narain Griever - And - The Crown in Right of 3rtario (Xinistry of H3usinq) Employer Before: Prof. R. J. Roberts Vice Chairman MT. G. K. Griffin Member Ms. M. M. Perrin Member For the Griever: - Mr. I. Roland, Counsel cameron, 3rewi.n & Scott For the Employer: Mr. A. P. Tarasuk, Cour~sel Central Ontario industrial Relations institllte Hearings : June 17, 19ai and 0cGber 1, 1981 ? 1 r, This is a discharqe case. It involves an unusual fdct situation surrounding the behaviour of the qrievor, Nr. De0 Xarain, at his workplace. This unusual behaviour involved the tendency of the q rievor to Lapse into a trance-like state at !lis desk, and the impact of this tendency upon his outout, as well as upon his co-workers and supervisors. At the hear- inq the Union submitted evidence and arqument on behalf of the qrievor that the imposition of the discipline of discharqe was too harsh, particularly in the light of the qrievor's evidence that his performance was improving. The Cmployer, The Crown in Right of Ontario, ?linistry of Housinq, submitted that on the evidence the qrievor was not improving, and that having exhausted its attempts to reform the griever into a productive worker, the Employer had just cause to impose the discipline discharge. This was particularly so, in the submission of the Employer, Ln the light of the determination by the qrievor's personal physician and psychological and medical doctors of the Empioyer that there was no medical or psychological basis for the qrievor's tendency to lapse into a trance. Upon due consideration of the evidence and the argument of the parties, we unanimously conclude that there was just cause to discharqe the qrievor. Accordingly, the qrievance is denied. c 5 - 3 - The facts as we find them are as follows. On Febr'Jary 26, 1980, the grievor was transferred from the Finance aranch of the Ministry of Xousing to the Financial Systems Co-ordination branch of the same !4inistry. Apparently, this transfe: was due to a reorganization within the i4inistry and had nothing to do with the prior performance of the grievor in his job as a Clerk II Filing. Prior to the transfer, however, there had been placed in the grievor's personnel file a memorandum to the grievor from fir. Victor Pamdeo, his Supervisor, noting certain difficulties with the grievor's war!< habits. This memoranda,, read as follows: Subject: Job Performance Problems This !gill confirm our discussions *of January 11, 1980 and January 15, 1980 regarding the above noted subject. Problems discussed were as follows: (a) Deterioration of quality of work: - slow response to phone calls and direct personal queries from both within and outside the Section - unsatisfactory performance 'dith progressive deterioration in quality and quantity of assigned duties. (b) Personal habits obnoxious to other employees. (cl General job attitude: - uncommunicative to others - slow response to matter requiring urgent attention. If there is no improvement in these areas, we may have to consider disciplinary action against you. .tiong other things, this memorandum noted that the griever was becoming unccmmunicative, slow to respond, and progressively J 5 -4- worse in the quality and quantity of his work. These problems worsened in the griever's new work environment. %ere, the griever was designated the Filing Clerk. His duties, according to the testimony of his new Supervisor, Xr. G.3. .Xani, were to prepare mailing envelopes and courier service waybills: as,sist other cler!cs in the area in receiving outgut reports and helping them.sort the reports and prepare them for dispatch: and to deliver outgut reports to various offices ia the two buildings nearby his worlqlace. Xlrnost directly after the arrival of the grievor, Hr. :lani began to receive complaints from the grievor's co-workers and his >!anager, Systems Co-ordination, that the output of the grievor was very slow.~ According to Yr. Xani, the output of the grievor was less than l/4 of what would ordinarily have been~ expected. It was not that the work was particularly difficult. For example, the preparation of envelopes and ccurier waybills, which constituted about 2/3's of the job merely involved the placement of computerized address stickers and clear plastic Jouches upon the faces of the envelopes and the entering of the names of addressees, along with standardized :qeight figures, on the courier service waybills. These functions were made .even simpler in August, 1980, when computer-address- ed waybills Tdere introduced. This left to the griever only responsibility fora.ffixing to the envelopes the plastic 3ouches and adkess stic!cers. i - 5 - Xoreover , it seems that the grievor seldom performed any of the other functions that were assigned to his Fosition, suc.S as.assisting co-workers in sorting output reports or delivering envelopes to nearby offices at the two buildings which constituted the Xeadquarters Of the !4inistry of Housing. :4r . Mani testified that he began to observe the perfomance of the grievor in response to these complaints and in view of the unexplainedly low output from the griever. At the hearing, i4r. Mani demonstrated for the 3oard what he had seen. in this demonstration, he showed the Board how the grievor wouldaffix an address sticker and clear plastic pouch to an envelope in a slow-motion trance-like state. In the estimation of the Board, the process deaonstrated by :~Ir. ?lani took from 4 to 5 times longer then it would have if it had been perfomed at a normal rate of speed. This was not the only problem that Nr. Nani testified he observed with respect to the grievor. Mr. ?Iani stated th~at the griever's fellow workers soon did hot see any point in asking t:he grievor to assist them. This was not only because the grievor was slow in performing his envelope preparation function but also because the grievor would not respond to then. Tlhese co-wor!kers hecane frustrated iiitht5is lack of r2sFonse because tiiey were never sure iihet+.er t:Se griever uaderstsod. :*!r . ? an1 - 6 - testified that he personally observed the grievor showing ho response to requests from co-workers to deliver reports, etc. Further, the grievor was hot punctual. On some days he would be from l/2 hour to 48 minutes late. On other days he would not show up at all. Finally, Mr. ,clani testified, the grievor was'observed sleeping on the job and reading newspapers, etc., at times when he should have been working. On April 21, 1980, Nr. Ken Franey, who was acting at the time as Xr. I4ani's Supervisor of Systems Co-ordination, sent a memorandum to the grievor in an effort to advise him of the deficiencies in his behaviour and get him to change his z?ays. This memorandum read, in pertinent aart, as follows: Ze: iiORK HABITS X‘ID hOtiitS OF WORK This will confirm our discussion of Qril 21, 1980: 1. Your Sours of work are from 8:45 a.m. to 3:oo p.m. 2. Your lunch hours are from 12:00 5.". to l:oo 2.m. with onlv one hour for lunch. 3. There must be no reading of newspapers, magazines, etc. or sleeping during your working hours. This practice must cease immediately. If you continue to ignore the rules, you will receive anadditional:.larning letter srhich will be ;Ilaced in your eln.ploy;nent file. The Trlevor was warnec . that if he did not improve further warning letters xould follows. i - 7 - In fact, several more warning ietters followed. It would be irnpossi'ole to summarize ali of them in a reasonabl%y concise award. To highlight a few of these, however, we note that on July 29, 1980, Nr. S'raney wrote a memorandum to the grievor defining his day to day responsibilities with respect to address stickers and courier service bills of lading. In that memorandum, the griever was notified that at a minimum he was expected to complete 70 envelopes and 70 courier service waybills ?er day. This assignment represents only 2/3's of the duties which originally xere expected to be performed by the cjrievor. This memorandum apparently had iittle impact upon t1he grievor. Other memoranda in evidence s:iowed that immediately after receiving this memorand-am it took the grievor 4'days to complete i0 en'?elopesand 70 courier service bills of lading. Despite further warning, the grievor's pattern of behaviour did not change. On August 11, 1980 it xas calculated that the grievor had taken 5 days to complete i40 envelops and accompanying bills of lading. The behaviour of the grievor continued unabated into October, 1980. This month was to usher in an incredible butwell documented incident involving 1 the grrevor s tenaency t0 lapse into a trance-like state while seated at his desk. 3v tSis tine , :.!r 1 !lani testified-, he had resolved that the situation could no longer continue. On the one hand, the griever ;ias not doing iis assigned uoric. : h i 9 5a.s placing -s- an unfair burden on his co-workers. Xoreover, the other aspects of his behaviour such as his apparent unwiilingness ta acknowledge the presence of others or ccrrmunicate T..zith others and his irregular attendance habits were having a negative impact upon others who had to work alongside the griever, On the other hand, Xr. ?lani testified, he was concerned that the pievor's odd behaviour might be the result of a medical or health problem which should be looked into and treated. AS a result, t-b. :*!ani testi:ied, he resolved to have the gri evor medicaily examined to determine if the root of the behavioural problem resided in a physical or psychological disorder. In order t3 obtain the co-operation of the griever with respect to a medical examination, ~!r. Xani set up a meeting with him for October 28, 1980. This meeting was scheduled to take place at 1:30 p.m. in the office of Mr. ,Nani's Supervisor, Xr. 8. Ximberley. On the morning of that day, Fir. Nani stopped by the grievor's desk in order to remind him to attend the meeting in >lr. Kimberley's office that afternoon. The grievor made no response. He did not make any eye contact with Mr. Mani, did not shake his head, did not speak. In fact, the grievor did not indicate in any way through movement or otherwise that he was aware of I.lr . Nani's presence. He sat at :his desk, eyes downcast, slowing pasting labels on en'ialcps as if in a trance. - 9 - Mr . ?4ani persisted in his efforts to reach the grievor. He bent down to the qrievor's eye level, i.e., the level of the desk, hoping that he would catch the griever's attention. Then he wrote a message on a telephone sU.2 and left this in front of the griever hoping that would attract his attention. Still, the grievor made no response. Hr. Xani returned to his office and called Xr. Kimberley and another person from the Ministry, Fir. Sruce iiomer, who was an Employee Relations Officer. When these men joined !4r. Xani at his office, the three of them proceeded to the grievor's desk. The grievor was sitting just as before. Hr. i:imberley spoke softly to the grievor, asking him how he was feeling, etc. As with Xr. Nani there was no response. Then, Xr. Kimberley bent his head down to the level of the, des!; and tried to talk to the grievor. Still there was no response. This went on for about 10 to 15 minutes. T!Iere- after, :4r. Homer attempted to get through t:he grievor. Likewise, there xas no response. The three men returned to icir. Nani's office. They truly believed that they were being confronted with a very serious medical probiem. I4r . Mani attempted to Call the grievor's doctor but failed. Thereafter he called the Employee iiealth Ser.rice for advice as to what to do. %e was advised to telephone for an ambulance. Shortly after lo:30 a.m., two ambulance attendants appeared on the scene. !f!r. Yani, ?!r. Kimberley and !4r. Homer accompanied i - 10 - them to the qrievor's desk. 1s the others had befcre, the ambulance attendants attempted tsnake contact ;Jith the grievor but as before, their efforts were without success. At this point in time there Irere 5 people around the grievor at his desk and yet the g rievor gave no indication that he realized that anyone was present. The ambulance attendants stated that they were puzzled but t;hey could not force t:he grievor to accompany them to the ambulance. They suggested that the police be called in order to facilitate the moving of the grievor. At about 11:15 a.m., the crowd of people around the grievor's desk swelled once more. TWO police officers joined the group to bring the grand totai to seven people. They proceeded to undertake the same ritual as had the others, i.e, bending down to the ievel of the desk and attempting to establish contact with the grievor. They met with the same lack of success. The grievor still gave no indication that he realized that he was other than alone. The police officers were at a loss. They informed :4r. llani that they could not use force to remove the grievor in the absence of any disturbance being caused by him. At about t:his time, ."lr. :iilTberie!/ gently pulled the griever's chair a slight distance away from the deslc. At his, the griever stood up. !4r. Ki,mberley then stood on one side of the grievor, holding his elbow to heip him. One or' the >clice officers stood on the other side of the desk. They draped the grievor's jacket over his shoulders and placed his hands in the sleeves. They t:hen escorted t:he griever from his desk to +-the elevators of the building, and guided the griever into an open elevator. At Lhis point, tie two police officers, .Yr. Kimberley and kNr. Xani were accompanying the grievor. Xhen they got to the street levei, the group got out of the elevator, passed through tSe exit of the building and proceeded toward the police car :jhich had been parked on a sidestreet. (The police officers had indicated that they would drive the grievor to a medical cliflic.) 3ut just when one officer was abou t to open the rear door of the car to alLow the grievor to get in, the grievor suddenly came to life. He freed hinself from the grip of :4r. Kimberley and the officer, and said to the group that he was going for Lunch. tie then turned and left with a faint smile on his Lips. These were the first %ords that the griever had Iuttered in the entire seglJence of events. After this remarkable lunchbreak, the griever returned to-his desk at the office. He did not report to Mr. Kimberley's office for the 1:30 meeting. V/hen :4r; Xani tried once again to remind him of the 1:30 meeting, the griever lapsed into the same trnace-Like s'tate that he had exhibited in the morning. !.!r . :,!ani phoned the Employee Xealth Service Unit in his build- ing. TSe nilrse from this Unit came down to see the griever and apparently succeededinhavlng him accompany her to the -12- - Sealth irnit. The nurse telephoned :?r. Xani to say that she could not find anything seriously wrong with the SeaitS of the grievor; however, she suggested Chat the griever be given a complete medical checlcup. The medical checkup was long in coming. We don't believe that it is necessary to go through the details of the evidence in this regard. It suffices to say that there was no co-operation on the part of the grievor in t:his regard. The grievor ignored repeated appointments made for him b-y the Employer. There were additional instances *where the grievor lapsed into ids trance-li!<e state, seeminglv failing to realize that either Mr. Hani or.someone from Personnel was there at his desk attempting to remind ihi. of his medical appointment. Finally, on November 19, 1980, after :4r. ?*!ani, >lr. iiomer and Nr. Kimberley, had once again failed to get through to the grievor, in the sense of obtaining any reccgnition of their presence, :Ir. !4ani called the griever's Union representative, .Yr . Ivor Orlm, and asked him to hei? persuade the grievor to undergo a medical examine. At first, Nr. aram was unsuccessful in getting through to the grievor but after he was left alone with the griever, >lr. oram was a?pazently successfu: in persuading the grievor to go at least to his own doctor for a ,medical examination. 3n Ycvember 20, 1980, Xi-. i.,.?4. 3oates, the Director of t:he Finarice 3ranch of the Xinistry of %cusing, issued a memorandum - 13 - to the griever which reviewed the efforts by the Employer to obtain a medical examination of the ,grievor and the reasons why a medical examination was deemed necessar'y. This memorandum read as follows: To: ihlr. Deo Narain Date: Vovenber 20, 1980 In the letter of gctober 29, 1980 from Xr. Vesktimets, 3 number of problems in your performance and behaviour at work were outlined, the nature of which led us to believe that a medical problem may be the cause of your deteriorated work performance. Accordxgly, an examination at the Employee Health Services aranch was scheduled for vou for ?lovember 7, 1?80 and you were advised of it in that ietter of October 29th. 'ihen you failed to attend that appointment, we were unable to obtain an e,xplanation from you and a second examination was arranged for Zovember la, 1980. Xe made special attempts to advise you of the second appointment, both when you re- ceived t,he letter and on the af ternoon of the appointnent :qhen you again failed to attend. .it a11 times, you did not. respond in any way to the people speaking to you: you remained seated at your desk, a?,parent?y obiivious to their presence, ieaving us unsure as to whether you even realized you vere being spoken to, or if so, whether you understood what was being said. Over the past few weeks, this problem of your not responding to people :dhen they speak to you has not been restricted to discussions about the medical examinations, but has existed at all times. This makes it impossible for your supervisor to assign vou work and adds to our concerns that a medical problem exists. For tiie above reasons and as vou have the ministry finds ‘It imperative that been greviouslv advised, we have a medical opinion on your abili?? to perform the duties ,of yo'lr position. 3e- cause of this and the fact that your ~erformanca has deteric- rated to the point when your output is negligible, we have no alternati.;e 'but to take steps to resolve this problem. It is my :x?erstanding that ~10ur -union re?resectatrve, :.!r. ivor Orsn :as discussed this matter :sith you, and has re- , ..- - 14 - commended that you a-- --ange to be examined by your private physician(s) and that you agree to allow medical information to be forwarded to the Employee Health Services aranch, Xinistry of Government Services. You would be well advised to follow this course of action without delay. In the meantime, I will be recommending to the Deputy Ministe: that you be susoended without pay for 20 wor!<ing days 2endin.g investigation 0; your ability to continue in your position. We are genuinely concerned about your health and would prefer not to take such drastic action. Should you ,wish to discuss this matter -dith anyone, or wish to arrange another apuointment with Employee Health Services, please do not hesitate to speak to myself, your supervisors or the staff of the Zuman Resources aranch. For your infor- mation, Xr. Ivor Oram of 0.S.S.U. may be reached at 954-1116. L.N. 30ates, Director Finance aranch LNinistry 3f Housing 965-9762 The letter ad./ised the griever to obtain a medical examination from his own doctor without delay and permit the information to be forwarded to Employee Health Services. In addition, it notified the grievor that Mr. Boates was recommending a 20 day suspension pending submission of the requested medical information. At the hearing, !4r. Mani testified that the reason for giving the above memorandum to the grievor was to attempt to bring home to him the enormity of the situation. The memorand*um was hand-delivered to the griever at atcut ll:;)O a.m. on 3overber 21. 30th Xr. Soates and !.Ir. Kimberley went to the grieT;or's desk and attempted to communicate T:Iith him. AS usual, the grievor gave no indication that he realized they were there. :le~iert:+.eless, Xr . 30ates outlined to the griavor - 15 - the contents of the memorandxum, stressing to the grie;lor that the %mployer was concerned about his health and the fact that he had not kept his p,revicus appointments wit;1 iiealth Services. ?"1r. Boates further informed the griever that he :~as free to consult with his Lnion representative and communicate to management through that representative. * The memorandum :qas then left with the griever. On Qovember 26, 1990, the grievor was suspended for 20 days pending the presentation to the Employer of nroper medical evidence. During t:iis period Of suspension, the grievor did go to his Fersonal family physician and he presented to the Pmployer a medicai report from his physician. This medical report indicated that there was nothing physically wrong with the grievor. In the light of all that had gone before, the Employer refused to accept this report at face value and requested the grievor to undergo medical and psychologi- cal examination by the Employer’s doctors. The grievor ;nias suspended For t:go additional periods of 20 days in order to permit this to be accomplished. In this time, the grievor did undergo physical and psychological examination by physicians and psycholcgists named by the Employer. The results of these examinations accorded ,wiYn the conclusions reached by ihe qrievor's ?erscnai >hysici.nn. l .b,rar=ntly t_i:e ~.emcr~snd~~~ ~0~1.3 not ‘be -leli-iered to t:le ;rievor _ .- - - - prior to Xovember 21, because the qxlevor did r.ot permit Seli'Jer-y thereof on liovenber 20, 19a0, an.6 the griever failed, as ?er his a0oarer.t ?rsctiae, . _ to repcrt for war!< on Xcvember 21, 1980. ay memorandum .?ated ::ovember 25, :.Ir~. ?!ani 0nce again :+arned t:?e griever pgy2iyATJ I; 3 _ ..- lateness and absences :iithout ieave. he iatenesses recorded rn r.:,is dccument 0cc,1rred on October 23 and :!ovember 2'1. The absences without lea*ie 0ccurred on ,Zctober 29, 30, and 3i, and 240.Iember 5, 1, 13 and 21. i - 16 - On February 17, 1991 ?,!r. 3oates conducted an investigatory meeting with the griever in order to discuss the griever's behaviour on the job in the absence of any medical evidence that the griever's behaviour was caused by any health disorder. The grievor's rjnion representative, .Yr. Ivor Oram, was with him at this meeting. Also present Xere Xr. ?!ani, +fr. Ximberley and :4r. Homer. In preparation for this meeting, )".:. 3oates had prepared an itemized srorlc history of the griever w'nich documented, inter alia, all of the memoranda that had been -- passed from the Zmployer to the griever from the date of the reorganization leading to the grievor's transfer to Financial Systems Co-ordination. This gart of the work history was six ?ages long. Yr . 3oates reviewed each instance that had been recorded, asking the grievor to explain why, in the absence of any medical reason, he had turned in such an unacceptable job performance and behaviour.~ He also asked the grievor whether the grievor personally had any concerns regarding his own health or anything that he wanted to tell management regarding his behaviour. Despite repeated attempts by Yr. Boates during the cours~e of this meeting to get the griever to "open up" and discuss the situation, the grievor :,ias generally impassive. His sole responses consisted of saying at different points, "I did my job”, "I was not required to respond", and "1'm okay, I feel :ine" Aithou$h the meeting took three hours, the gr1evor never once ackncwledged t:hat his performance :<as - 17 - below standard or that his behaviour was nnacceptable. Generally, !4r. Oran never entered into the discussion. On February 20, 1981, :4r. 3oates wrote a memorandtin to Mr. R.M. Dillon, ?.Cng., his DeouY$ !4inister, recommend- ing that the grievor be discharged. This memorandum reported on the results of the meeting of February 17 as follows: Yithout going iilto specific detail on all of tine matters discussed during tne course of the meeting, which lasted approximately three hours, my general impression and observations are as foilcws: 1. 2. 3. :lr . Zarain's personal appraisal of his work performance has been comoletel~y at odds with that of his suoervisors and managers, during the period currently under review. When direct questions were 0ut to :4r. Narain by others, and there was no'response yihatever, he has denied a lack of communication and has indicated he always responds. Again this opinion of Hr. Xarain's is comgietely opposite to the observations of a number of oersons both within and external to the Yinistry of Housing staff. On one occasion there were at least seven people present during' attempts to communicate with !lr. ?Iarain and his lack of response was veil documented. During the course of the February 17 meeting and the review of the entire history of events, at no time did :4r. !Jarain acknowledge that there was anyt!ling unusual respecting his job performance or his behavioural pattern. Given the absence of anv medical ?rcblens that :<ould have a bearing on his ability to ?erfcrm or that would affect :his beinaviour, and the comulete lack of acknow- ledgement on his Fart of abnormalities i- . . either area, I can oniy conclude that no ol;roosa :<ould 'be served by reinstating this employee to :?is fcrmer oosition or to a similar position within the Rrovinclal Rublic Services. - 18 - There is no a-uestion in my mind that the level of performance and the behaviour demons+-atad bv Hr. sarain -* - _ is unsatisfactory and lunsuitabl2 in an office enviroment. In fact, such behaviour, and to a lesser extent, his inadequate performance, has a verv detrimental effect on cc-wor!kers. Details reiating to his behaviour and performance a:2 well known to us and can 4,e attested to. The only possible reason there may be for reinstating :iIr . Narain would be to give hi,? a final opportunrty tc oerfora at a satisfactory level. I believe that ample opportani?! 'has been provided over the east year, for hi.7 to demonstrate a willingness to improve performance and beha,riour . as of February 17, 1981, there 3as still no acknowledgement on his ?art that any problem 2xisted. I therefore recommend that :<r. Narain be dismissed from the Ontario Public Service in acc9reance with Section 22 of the Public Service Act to take effect from December 1, 1980, which was the date of his orioinai suspension without Day. Secause; in :+i. Soates' opinion, the griever had been given ample opoortunityy to perform at a satisfactory level and the griever had refused -- and still refused -- to acknowledge that improvement jias necessary, the Employer !qas justified in discharging the grievor. Sy letter dated February 20, 1981, the 3eput'l Hinistsr wrote a letter to the griever discharging him. This letter stateti, in pertinent part: I can only conclude that your pattern of :+ork per- fcrmance and behaviour is totally inconsistent with the normal and reasonab12 expectations of your emolOy2r and, therefore, unacceptable. For these reasons, I am advisi~.c you that in accoradnce with Section 22-(31 of The Public Service Act, you are dismissed from t1h2 Snt--+n 3ublic Servic2 effactive 3ecember 1, 1380. -A -- - 19 - If you do not agree with the decision, it is your right to file a 3rievance under the terms of the collective agreement. On !4arch 3, 1981 the griever filed a grievance, qr$eving that he had been "dismissed from my employment without just cause". At the hearing, the case for the 'Jnion ,appeared to rast upon testimony that the griever gave on his own behalf which conflicted in some respects with the evidence of t:he Zmployer . As indicated by our recitation of the facts, however, ve :have preferred the evidence of s:he Employer to that of the griever wherever a conflict has arisen. ve have done so because the evidence for the Zm?loyer %as well documented, corroborated in several respects 'by at least three xitnesses, and entered in the main through ?4r. Xani, who appeared to the Board to 'be a very credible witness with no personal animosity toward the qrievor. The testimony of the griever, on the other hand, was not corroborated in any respect. Further, the grievor was hazy in his testimony and at some points appeared to vacillate and make contraditory statements. @On reviewing the facts as ~$2 find them, iie are conT.rinced beyond a reasonable doubt t;hat the Em?loyer had just cause to discharge the qrievor. In fact, we find that t1i.e Smployer displayed remarkable patience in atfem3ting to 3et the qrrevor to i?pr,3ve and searching - 20 - out any physical or psychological source for the qrievor's minimal performance and odd, withdrawn behavicur. Upon being confronted with evidence that the qrievor was neither medically nor pschologically impaired, along with the griever's continued refusal to acknowledge that there was any problem with his behaviour or performance, tSe zmployer was more than justified in concluding that the only alternative left was to discharge the grievor. The grievance is dismissed. DATED at London, Ontario this 23rd day of Octsber, 1981. R.J. Roberts, Vice-Chairman . G. K. Griffin, Member