HomeMy WebLinkAbout1982-0188.Brown.87-03-10Between:
Before:
For the Griever:
IN THE MATTER OF AN ARBITRATION
- Under -
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
OPSEU (Margaret Brown)
- and -
The Crown in Right of Ontario
(The Ministry of the Attorney General)
G. Brent, Vice-Chairman
F. Taylor, Member
P.C. Camp, Member
T. Hadwen
Counsel
Cav~lluzzo, Hayes and Lennon
Barristers and Solicitors
For the Employer: D. Brown, Q.C.
Counsel
Ministry of the Attorney General
Hearing: November 18, 1985
November 20, 198b
Griever
Employer
DECISION
The grievance in this matter (Ex. 13) is dated August 28, 1981. It
alleges that the griever is improperly classified as a Clerk 5 General
and asks that she be "reclassified as Administrative Module (AM-131
retroactive to April 1, 1981". There were no preliminary objections
raised concerning the Jurisdiction of the board or the arbitrability of
the grievance.
By agreement.of the parties, this decision will deal only with the
question of the second stage decision renderedby Mr. A.K.Chan as the
Deputy Minister's designee. The parties further agreed that if the
Board could give them an oral decision regarding the meaning and status
of that decision, then they would be better able to assess their
positions before proceeding further.
This grievance has a long and somewhat complex history; for our
purposes we will concentrate on the relevant events concerning the
second stage of the grievance procedure. Following the rendering of
what the griever regarded as fan unsatisfactory decision at stage one the
matter was referred to stage two of the grievance procedure. At that
stage the Deputy Minister or his designee must consider the grievance
and render a decision, and Mr. Alan K. Chan, the Regional Personnel
Administrator, in the Ministry's Personnel Management Branch was
designated (see Ex. 17).
A meeting was held on October 27, 1981, but was adjourned with the
consent of both parties pending the completion of the griever's latest
position description. The meeting was reconvened on February 22, 1982.
At that meeting the griever was represented by Mr. I. Oram, a Union
representative, and there were three representatives of the Ministry
there. It would appear that at or before that meeting Mr. than had been
informed that,the relief requested in the grievance was being amended to
request reclassification to the Clerk 6 General classification.
At the meeting the griever was questioned extensively about her
duties and responsibilities. It would appear that both the yrievor and
'the Ministry were given the opportunity to make representations to
Mr. Chan. A few days later the griever received a telephone call from
Mr. Chan informing her that the decision was favourable and that a
letter would follow. She then received the following letter (Ex. 25)
dated March 2, 1985:
Dear Mrs. Brown:
Pursuant to our meeting of Monday, February
22, 1982,
I wish to advise you of my decision with
respect to your grievance. This decision is based
on the evaluation of evidence and arguments, and in
perspective of your amended settlement requirement
of Clerk 6, General as opposed to the original
request stated in your grievance form dated August
28, 1981.
I find that the evidence does not support the
classification of your position as Clerk 6,
General. Moreover, I am of opinion, that your
position should be properly classifiable within the
Management Compensation Plan.
Accordingly, I am requesting your Personnel
Officer by copy hereof to redescribe and reclassify
your position in the proper M.C.P. format and
level.
I trust this decision to effect an equitable
disposition of your grievance without undue delay.
If, however, you are not satisfiedwithit, may I
remind you that you should instruct your
Representative to apply to the Grievance Settlement
Board for a hearing within 15 days of the specified
time limit for receiving this my decision.
Yours very truly,
(signed)
Alan X. Chan
Regional Personnel AdminiStratOr
Deputy Minister's Designee
This decision was acceptable~to the griever. Her only comment on
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it was to write to Mr. than on March 5th asking him about retroactivity
(EL 26). Her Union representative also wrote to Mr. Chan (Ex. 28)
indicating that the disposition of the grievance was acceptable but
pointed out that there were still two outstanding matters: the
exact classification into which the griever would be placed and the
retroactivity. The letter from the Union extends the time limits for
the second stage response in order to allow the Employer the opportunity
to deal with those two items.
The matter was then referred to the Ministry's Human Resources
Management Branch, and the followinglettar (Ex. 32) was sent to the
griever on April 21, 1982 regarding her classification:
Dear Mrs. Brown:
This is further to my letter to Mr Ivor Oram,
Staff Representative, O.P.S.E.U. dated March 19,
1982, of which you got a copy.
The Branch has reviewed very carefully all the
documentation associated with the description of
your duties, correspondence relating to your
grievance and have consulted with the staff
Relations Division, Civil Service Commission on the
appropriate status of the position. AS a result,
we are confirming the Classification of Clerk 5,
General, which in our opinion is the correct
'classification for the position. A copy of this
decision is of course going toBr. Ivor oram.
we appreciate the opportunity given by the
waiving of the time limits at the second step of
the grievance procedure, which allowed us to review
the circumstances in such detail.
Yours very truly
(signed)
(Miss) K. A. Grant,
Deputy Director -
Personnel.
The collective agreement has the following relevant provisions in
relation to the second stage of the grievance procedure:
27.3.2 If the grievance is not resolved under Stage
One, the employee may submit the grievance
to the Deputy Minister or his designee
within seven (7) days of the date that he
received the decision under stage One. In
the event that no decision in writing is
received in accordance with the specified
time limits in Stage One, the qrievor may
submit the grievance to the Deputy Minister
or his desingee within seven (7) days of the
date that the supervisor was required to
give his decision in writing in accordance
with stage One.
27.3.3 The Deputy Minister or his designee shall
hold a meeting with the employee within
fifteen (15) days of the receipt of the _) grievance and shall give the qrievor his
decision in writing within seven (7) days of
the meeting.
21.4
If the griever is not satisfied with the
decision of the Deputy Minister or his
designee or if he does not receive the
decision within the specified time the
qrievor may apply to the Grievance
Settlement Board for a hearing of the
grievance within fifteen (15) days of the
date he received the decision or within
fifteen (151 days of the specified time
limit for receiving the decision.
The Union's position, put at its simplest, was that there was a
management decision made by a Person with authority to make the decision
and that that decision was satisfactory tq the griever. It argued that
the matter of whether the qrievor was improperly classified as a Clerk
5, General and should be classified in the M.C.P. was determined by
Mr. than and that the only outstanding issues were the identification of
the new classification and the retroactivity of the decision. It said
that there is no reason why Mr. Ghan's decision had to be complete in
all respects to be a decision. We were referred to Re Air Canadaa
Canadian Air Line Employees Association (1980), 27 L.A.C.(Zd.) 4U5
(Weatherill) and= Vancouver General Hospital and British Columbia
6
Nurses’ Llnion (1985). 21 L.A.C.(3d) 275 (Hope).
The Employer's position was that somewhere in the process Mr. Chan
asked himself the wrong question and went astray. It pointed Out that
at the time that grievance was before MT. Chan the existing
Jurisprudence of this Board would have suggested that the Board lacked
Jurisdiction to consider a remedy within the M.C.P. classification
system. It said that the primary question before Mr. than was whether
the griever should be properly classified as a Clerk 6 General and that
once he determined that question he went beyond his jurisdiction to
consider her status in an attempt to effect an equitable disposition of
the grievance. Itsaidthatatmostitcan be saidthatMr.Chan found
that the griever was improperly classified and then failed to ask the
proper questions after that.
The union submitted that Mr. Chan cannot make a jurisdictional
an-or because his authority is to answer the real problem in an attempt
to settle the grievance. It said thattheEmployer cannot attempt to
back away from the decision made by Mr. Chan because by so doing it
would undercut the right of grievers to receive and rely on a decision
made by such senior management at second stage.
After consideration of the matter the Board delivered the following
oral decision to theparties, indicatingthatwritten reasons for the
decision would follow:
1. The Board has no Jurisdiction to review Mr. Ghan's decision or
to review his jurisdiction to make such a decision.
2. The Board has to accept Exhibit 25 at face value as a decision
of the Deputy Minister's designee which was acceptable to the griever.
3. The decision was that she should be classified in the M.C.P.
and the only questions remaining to be litigated are:
(a) where in the M.C.P. will the griever be properly
classified, and
(b) retroactivity.
FollOwing an ad]ournment the parties informed the Board that they
were able to settle the two outstanding matters and that by the terms of
the settlement the Board was to remain seized of the question of
compensation should the parties be unable to agree on the amount. what
follows, therefore, are the reasons for the oral decision relayed to the
parties at the hearing.
In all relevant particulars the Air Canada case is virtually
identical to the case before us. There the collective agreement
provided for a hearing before the company's Labour Relations Manager, at
which both parties were to make representations and the Labour Relations
Manager was to render a decision. There was a decision which found that
there had been a violation of the collective agreement but denying all
of the remedy sought by the union. The union referred the matter to
arbitration and the parties asked the arbitrator to decide whether the
company was bound by the decision of the Labour Relations Manager with
tespect to the violation of the agreement.
At pages 407 and 408 Mr. weatherill said:
Article 15.06 provides that 'if a decision
rendered at the step 3 level is not satisfactory'
(and there are other qualifications not here
material), the matter may be taken to arbitration
pursuant to art. 17. Article 17 provides that 'Any
dispute not settled' in the grievance procedure may
be submittedtoarbitration. Intheinstantcase
of course, the union contends that the ‘liability’
issue raised in the grievance has been settled, and
that only the issue of consequential relief is
submitted to arbitration.
In my view, that contention is Correct. The
'chairman' of the third level meeting is not a
I
disinterested neutral, whose decision either party
may 'appeal' to arbitration. Rather, he is an
officer of the company at the level of corporate
management and if his decision is to allow the
.grievance then clearly, under the provisions of
this collective agreement, the company is bound by
such decision. The grievance procedure set out in
this collective agreement is one in which the
employee or the union may progress a matter to the
next step, if is not satisfied with a decision. It
is not contemplated that the company, if later 'not
satisfied' with its own decision, may reconsider
what it has decided by taking the matter to a
higher level, or to arbitration.
. . . .
Of course the decision at the third level is
not, as I have said, a 'settlement' except in an
extended use of the term. It does, however, have
the effect of a settlement, and it is binding. The
issue to be decidedin the instant case, then, is
whether or not the fact that there was a 'split
decision' -- that the union was successfulonthe
issue~of 'liability' but not on the issue of
compensation -- means that when the union proceeds
to arbitration on the compensation ,issue -- as it
certa,inly may -- the liability issue is thereby
revived? In my view it does not. Just as, as the
cases cited above have shown, parties may settle
some of the issues in a grievance leaving others to
be determined at arbitration, so too, in the
grievance procedure set out in this collective
agreement, some isues in a grievance may be decided
leavingotherstobe arbitrated. Thearbitration
of the latter does not put the former back in
question. The revival of all issues by the
arbitration of some would be contrary to the scheme
and the purpose of the grievance procedure, and
could lead to very un,air pressure not to arbitrate
in some cases.
In our view the situation before us is one where an Employer
representative has made a decision as he is required to do under the
collective agreement Mr. Chan was not a decision maker, in the neutral
third party sense, he was a designated representative of the Employer,
one of the interested parties, who had to answer the grievance for the
Employer at second step after conducting a hearing. This he did.
If there is any issue regarding whether Mr. Ghan did the right or
9
the wrong thing or whether he exceeded his authority, that is a matter
between the Employer and Mr. Char,. Insofar as the griever and the union
are concerned, surely they are entitled to rely on his designation by
the Deputy Minister as being S person who can make a reply, in the form
of a decision, on behalf of the Employer at the second stage of the
grievance procedure. I" our view Mr. Ghan's decison was not a quasi-
Judicial one and we certainly cannot review his decision for any
Jurisdictional error.
As in the Air Canada case, there is no provision in the collective
agreement before us which would allow the Employer to "appeal" the
decision of the Deputy Minister or his designee. It is the Employer's
answer to the grievance. It is not and perhaps cannot be made without
prelu'dice. It is not a" offer of settlement which is contingent on
giving up the right to grieve the question of what is the proper
classification or giving up the claim to retroactivity. It does not
purport to be a complete answer to the grievance because it clearly does
not address retroactivity or the assignment~of a classification. I" our
view the Employer gave a response to the grievance at second stage and
must be bound by that response.
The decision (Ex. 25) is clear. Implicit in the decision is the
finding that the griever is improperly classified as a Clerk 5, General.
That is precisely the finding that the Employer tried to raise again in
April, 1982 and it cannot do that. The decision also was that the
qrievor should be reclassified in the M.C.P. There is no doubt that
that was acceptable to the griever. That is an end to that question,
and the Employer cannot raise the matter again. It must be bound by its
own decision. The collective agreement surely contemplates that the
acceptance of the decision ends the matter and binds the parties.
10
As a consequence, the only issues which remained.outstanding after
MT. Ghan's decision were the proper classification within the M.C.P. and
the retroactivity of that reclassification We find that those are the
only issues which could be properly placed before us.
For all of the reasons set out above, therefore, we hereby confirm
the oral decision given to the parties at the hearing on November 20,
1986.
As we have already noted, the parties have settled the two
outstanding issues, and we will r&main seized of the matter only for the
purpose of assessing the amount of compensation should they be unable to
do so themselves.
DATED AT LONLXIN, ONTARIO THIS 10th DAY OF March , 1987.
J3au.
Gail Brent, Chairman
.w 72 .
F. Taylor, Member
/zzJ.yl, Q-\t_
P.D. Camp, Member