HomeMy WebLinkAbout1982-0526.Changoor.83-02-01: : ..
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IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
Between:
Before:
For the Grievor:
.,
For the Employer:
Hearing:. ::
OPSEU (Balchan Changoor)
Grievor
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The Crown in Right of Ontario
(Ministry of Transportation and
Communications).
Employer
R. L. Verity, Q'.C. Vice Chairman
S. J. Dunkley Mimber
G. A. Peckham Member
L. Stevens
Grievance Officer :
Ontario Public Service Employees Union
J. D. Henderson
Head, Personnel Services
Central Region
.Ministry of Transportation and Communications
January 5, 1983
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B
DECISION
The Grievor, Balchan Changoor;, grieves that
he was not afforded two opportunities to work overtime,.
previously authoriied by Management as a result of his
attendance at a Union seminar from August 16th to August
ZOth,.l982. He requests the right to work two overtime
shifts land to be paid accordingly.
The Grievor has been employed by the Ministry
in the Emergency Patrol Unit of Toronto District 6 for the
past 8 years. He also serves as a
Ministry's Emergency Patrol in the
primarily to assist motorists in d
debris- from Highways 400, 401 and
i
4: 27.
Apparently a considerab 1
is available to traffic patrolmen
Union Steward. The
Toronto,area functions
stress and to remove
e amount of overtime work.
in the Emergency Patrol,
particularly in summer months. To insure an equitable
distribution of that overtime to all employees;the Ministry
has establi shed a practice of assigni~ng overtime on a rota-
tional basi
5. An employee can refuse overtime work which
results in his ~name being placed at the bottom of the'overtime
list. In the event that the overtime requirement conflicts
with an employee's regular shift, the employee is .then placed
"on .hold" and is given the opportunity to work overtime at a
later date. Emp,loyees who are sick, or on Workmen's Compensation
I
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benefits, or on vacation are deemed unavailable to work
overtime, and,accordingly any such employee's name would
revert to the bottom of the overtime list.
In late July 1982, the Grievor held a discussion
with his Supervisor Harold Johnston and as a result was
granted the right to go on vacation for the purposes of
attending a 5 day Union se.minar in mid August. According'
to the Grievor's evidence, Mr. Joh,nston initially agreed
that the Grievor would be placed "on hold" for overtime
purposes during his attendance at the seminar. In any event,
the Grievor completed his final shift on Thursday., August
12th, prior to the seminar and believed at that time that he
would no t lose his overtime opportunities.
On Friday, August 13th, the Grievor received a
telephone call from his Supervisor confirming an earlier
conversation that the Grievor would work overtime on Saturday,,
August 14th. Mr. Johnston also advised the Grievor that he
would not be'placed on hold during the following week. In"~'
that same telephone conversation, the Grievor informed his
Supervisor in no uncertain terms that he would forthwith
cancel his attendance at the Union seminar and would return
to work the following Monday.
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Following the telephone conversation with Mr.
Johnston, the Gri evor telephoned the Maintenance Engineer,
David Aspinwall, and explained his problem. According to
the Grievor's evi dence, Mr. Aspinwall sympathized with the
Gri~evor's request and agreed to discuss the matter with the
Grievor's Supervisor.
Mr. Johnston telephoned the Grievor a second time
on Friday, August 13th, indicated thathe had been speaking
with Mr. Aspinwall and that the Grievor.had been placed back
on the vacation schedule. According to the Grievor's evidence
Mr. Johnston clearly stated th~at the Grievor would be placed
on hold for overtime entitlement.
In any event, the Grievor did ,attend the Union
seminar and did work one shift of overtime on Saturday,
August 14th. On his return to regular duties on August
23rd, the Grievor found to his ch,agrin that he had been
removed from the overtime list the previous week. During
the~period that the Grievor was on Union business from
August 16th to August 20th he missed two overtime opportunities
In his evidence, Mr. Johnston gave a somewhat
differing account of the events. His evidence was to the
effect that he did not agree initially-that the Grievor's
.n'ame would be placed on hold on the overtime list while the
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Grievor was in attendance at the seminar. Mr. Johnston did.
admit to discussing the issue with the Grievor at some length
and to receiving a signed petition from other employees supporting
the principle involved in the Grievor's request.
Specifically, Mr. Johnston did not reca .l
the placement on hold during his second conversat i
There is no doub
1 discussing
on with the
Grievor on Friday,. August 13th.
I
t that Mr.
Johnston discussed the matter w ,i
that reason tha.t Mr. Johnston p 1
th Mr. Aspinwalland it was for
aced a second telephone cal 1 to
the Grievor on August 13th. I~t was Mr. Johnston's evidence that
the Grievor had been dealt with fairly under the circumstances
as he had been given the opportunity to work one shift of over-
time on Saturday,'August 14th. As stated previously, the normal
procedure was that no employee was permitted to work overtime
following the last shift prior to vacation.
At the outset of the Hearing, Mr. Henderson, on behalf
of the Ministry, adopted the position that this Grievance was
not arbitrable and that the Board was without jurisdiction to
determine the matter. He .argued that the issue was a matter of
scheduling of overtime and that the Collective Agreement contained
no Art
it was
in the
‘ly, icle restricting Management's rights to schedule. Brief
Mr. Henderson's position that the instant Grievance was
nature of a complaint and that the Arbitration process
could not tie used to create rights that did not exist under the
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Collective Agreement or conferred under The Crown Employees
Collective Bargaining Act. Specifically, Mr. Henderson cited
Article 27.12 of the Parties' Collective Agreement which reads
as follows:
"27.12 The Grievance Settlement Board
shall have no jurisdiction to alter,
change, amend or enlarge any pro-
vision of the Collective Agreement."
On behalf of the Grievor, Ms. Stevens agreed that
However, it was Management's exclusive right to assign overtime.
she argued that in the instan~t Grievance, Management had
ized the scheduling of overtime and accordingly Article
author-
13 of
the Collective
"13.1
13.2
13.3.1
13.3.2
Agreementmust apply. Article 13 reads:
The overtime rate for the purposes of
this Agreement shall be one and one-half
(1-Q) times the employee's basic hourly
rate.
In this Article,,'overtime' means an
authorized period of work calculated
to the nearest half-hour and performed
on a scheduled working day in addition
to the regular working period, or per-
formed on a sche.duled day(s) off.
Employees in Schedules 3.7 and 4.7 who
perform authorized work in excess of
seven and one-quarter (7-%)ho:urs 0.r
eight (8) hours as applicable, shall be
paid at the overtime rate.
Overtime shall be
months of the pay
overtime was actua
paid within two (2)
period within which the
lly worked.
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.
13.4
13.5
1 3.. 6
Employees in Schedules 3 and 4 who
perform authorized work in excess of
seven~ and one-quarter (7-k) hours or
eight (8) hours as applicable, shall
receive compensating leave of one and
one-half (l-$) hours for each hour of
overtime worked, at a time mutually
agreed upon. Failing agreement, the
ministry shall reasonably determine the
time of the compensating leave.
Where there is mutual agreement, employees
may receive compensating leave in lieu of
pay at the overtime rate or Mary receive
pay at the ove.rtime rate in lieu of
compensating leave.
Compensating leave accumulated in a
calendar year which is not used before
March 31 of the following year, shall
be paid at the rate it was earned.,
Effecti~ve March 1, 1978, the March 31 date
may be extended by agreement at the. local
or ministry level."
I
The -Board reserved its decision on. the preliminary'
objection and proceeded.to hear evidence on the merits of the.
Grievance. .,,.~
In 'a determination of the merits of the Employer's
preliminary objection, there~ can be no doubt that Management
haps the exclusive right to schedule overtime. On the evidence,
it is clear that from August 16th to .August 20th, 1982, the
Grievor's overtime opportunities were agreed to by Harold Johnston.
It is also clear that the promise was not kept.
there
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Under the provisions of the Collective Agreement,
is no specific Article dealing with the assignment or
distribution of overtime work. In the instant Grievance, there
. is no allegation that-the Collective Agreement has been violated,
~with the possible exception of Article 13. The Union's allega-
tion is that an oral understanding was made between the Grievor
and his Supervisor that was subsequently not honoured.
We are of the opinion that the breach of.an oral
agreement is beyond the Board's jurisdiction and hence ~the
the matter is inarbitrable - See Re FPE Canada Ltd. and
International Union of Electrical Workers, Local 564 (1972) 1
L.A.C. (2d) 306 (Weatherill); .and Re Maison Mere Des Soeurs
de la Charite D'Ottawa and Syndicat des Services Hospitaliers :
du District D'Ottawa (1973) 3 L.A.C. (2d) 392 (Beatty):
In addition, we are unable to find that Article 13 ,~.. .;;..
icable in the instant Grievance. Thee provisions of that is appl
Article
A,rticle
entitled "Overtime" deal with overtime asp defined by
13(2) which is both "authorized" and "performed". While
it is true that in the instant Grievance the Board has made the
determination on the evidence tha,t overtime was autho~rized in
principle by a Management representative, it was in fact not
scheduled and clearly no overtime work was performed by the
Grievor. Article 13 deals with pay and ~compensating leave for
overtime actually worked.
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In our view, this is not a
1 appl doctrine of promissory estoppe ies. Estoppel is defined
situation in which the
..i,
in Jowitts Dictionary on English Law, 1959 Edition (relied on
in Re United Electrical, Radio and Machine Workers, Local 537
and Canadian General Electric Co. Ltd. (1971) 22 L.A.C. 149
(Johnston) ,where the matter is discussed andthe c'ases are
reviewed)as follows at pages 149-150:
"The generals rule is that where a man by.
his words or conduct willfully or by negligence
causes another to believe in the existence of
a certain state of things,and induces him to
act on that belief, so as to alter his own
previous position, the former is precluded
from denying -the existence of that state of
facts."
The doctrine of promissory estoppel has been
considered in numerous Awards of the Grievance Settlement
,Board - See Fournier 86/76,; Niak (now Taharally) 108/77;
Nichols 199/78 and 14/79;, Macintosh 200/78; Vukoje..l3/75;
and Ferguson 35/76.
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In the instant matter, then Employer made an ora~l
agreement that it would place the Grievor "on hold" for overtime
entitlement. The Employer!s position is to~the effect that in
spite of any oral agreement (which wasnot admitted) that the
Employer was not required pursuant to the Collective Agreement
to. schedule.. the Grievor to work overtime. Here, the real basis
of the Union's.claim is a promise or oral undertaking which is
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not one embodied in or supported by the Collective Agreement.
As Mr. Weatherill stated in his Award in Re FPE Canada Ltd. and
International Union of Electrical Workers, Local 564, cited above'
at page 309:
"If the union's position were correct, any promise acted on by another, could be the
basis of a successful claim....The employees'
-entitlement to reporting pay falls to be
determined by the application of the terms
of the collective agreement to the circumstances
of the case and there is no doubt that in the
instant case there was no entitlement.to
reporting pay. Accordingly, the grievance
must.be dismissed.'
In addition, most Arbitrators adopt the position
that there are certain limitations to the application of the
doctrine of promissory estoppel. For example, it is ge'nerally
recognized that promissory estoppel can only operate as a 'shield"
and not as a ."sword". In that sense, 'the doctrine of promissory
estoppel cannot be .used to initiate a Grievance, but rather to
-~prevent an allegation of contractual breach from being successful.
See The City of Toronto (1967),18 L.A.C. 273 (Arthurs); Edwards
of Canada, Unity of General Signal of Canada Ltd. (1974), 6 L.A.C.
(2d) 137 (Adams); Canadian Industries~ Ltd. (1974), 7 L.A.C..(2d)
110 (Brown); and Carling.Breweries Ltd. (Waterloo 'Division) (1971),
23 L.A.C. 181 (Hinnegan).
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Accordingly, we cannot conclude that the doctrine
of promissory estoppel is applicable. The Grievor's entitlement
to the scheduling of overtime work must be determined by the
terminology of the Collective Agreement a'nd in the'absence of
any such reference in the Coll6ctive Agreement, there is no
such entitlement.
This is ~a matter in which the Board has no jurisdiction,
and accordingly, this Grievance must be dismissed.
DATED at Brantford, Ontario, this 1st day of February,
A.D., 1983.
R. L. Verity, Q.C.,
Vice Chaiman
2: 1423
"I concur" (see addendum). S. J. Dunkley, Member
/ G. A. Peckham. Member
ADDENDUM
While I must concur with the finding of the vice-
Chairman in this grievance,there are two important
factors that should be pointed out.
The overtime period given the grievor on the week
prior to his vacation was e%rned in that week. It was clearly
indicated during the hearing that the grievor would not
have taken the holiday period if he thought it would
deprive him of his .overtime. opportunities while away.
He should have been allowed the two overtime opportunities
he missed during that week. It was in no way connecte~d to
the overtime he worked on the Saturday of the preceeding
week. Thus when he was told to go ahead with his plan to
use his week's holiday to tske a union course he had
every reason to believe any overtime periods in that week
would accrue to him on his return to work.
Participants in a labour contract. should .exercise
good faith during the agreement as well as at the time
of bargaining. A.reasonable attitude by the employer in this
matter would have resulted in the overtime period having
been granted and5.the arduous and expensive grievance pro-
cedure avoided, It was an instance where understanding
could have been shown without the establishing of a
precedent.
The grievor is to be congratulated for his per-
sistence in this matter.