HomeMy WebLinkAbout1983-0724.Union.86-04-30Between:
Before:
724183
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
OPSEU (Union Grievance) : Grievor
- and -
The Crown' in Right of Ontario Employer
(Ministry of Transportation and Cosnminications)
J. W. Samuels Vice-Chairman
E. McVey Member
F. T. Collict Member
For the Grievor: K. Waisglass
Counsel
Ontario Public Service Employees,Union
(April 9, 1985)
P. Sheppard
Counsel
Barrister & Solicitor
(March 6, 1986)
For the Employer: M. Fleishman
Counsel
Crown Law Office'Civil
Ministry of the.Attorney General
April 9, 1985
March 6, 1986
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The Union alleges that the Ministry has violated Article 12. I of the
collective agreement, which provldes:
The present practice for rest periods in each shift
shall be maintained.
The case concerns twelve Traffic Patrollers who run the Mlnlstry’s
Emergency Patrol in the Metro Toronto Area--a service provided on the
provincial highways within the Metropolitan Toronto area, which assists the
motoring public and the Ontario Provincial Police by coming to the aid of
stranded motorists, helping in case of emergency, and like activities. The
Patrol was established in 1963, and from at least November 1971 to
December 1982, these Traffic Patrollers worked eight-hour shifts, taking
their meal when they could, and they were pafd for eight hours.
In December 1982, they were asslgned to work eight and one-half
hour shifts, during which they were to take a definite 30-minute meal
break, and they continued to be pald for eight hours. The Union claims that
this Is a violation of Article 12.1 of the collective agreement, and requests
a declaration to this effect, and compensation for the half-hour overtime
per shift worked since the date of the grievance (June 14, 1983).
It should be emphasized that this grievance concerns the Traffic
Patrollers in the Metro Toronto area. The Ministry does offer the servfce
elsewhere. In the Burlington area, there are three Patrollers on eight-hour
shifts, who are paid for the eight hours and who take a meal break, usually
(though not always) at their office. The parties agree that this represents
an inconsistency in the Minfstry’s practice.
The evidence at our hearing shows that the change in the length of the
shift did not make a great deal of difference in the way the meal break was
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treated by the Traffic Patrollers. This appears to be a dedicated and very
experienced group of men, who take their meals when it Is convenient during
the shift. Sometimes they eat in their trucks, though this occurs less often
than it used to, largely because there are fewer adequate roadside parking
places. Sometimes they catch a bite to eat in a fast food spot near the
highway. Sometimes they return to their headquarters and take lunch in the
lunchroom,.
Before the shift change, it was clearly understood that they were on
call for the eight hours., If a man was going to leave,his truck to enter a
restaurant to eat, he had to let the dispatcher know where he could be
reached, After the shift change, it is clear.that all management wanted was
for the Patroller to sign off duty when he went to lunch, and sign back on
after.lunch. indeed, for a variety of reasons, management wanted the
Patrollers to be free of responsibility for the half-hour of the meal break.
Insofar as management is concerned, now there is no need for the Patroller
to let the dispatcher know where he can be reached during his meal break.
However, this message was not clearly communicated to the Patrollers, Our
witnesses still keep the dispatcher informed of their whereabouts, and still
consider themselves on call throughout their shifts. This is particularly the
case when they return to the office lunchroom, and it is the dispatchers’
practice to relay messages to’the Patrollers during their lunch breaks, and
on occasion to interrupt their lunch and call them out on an emergency.
In these circumstances, the Union argues that;
(I 1 the practice for meal breaks has not been maintained;
(2) meal breaks are “rest periods”; and therefore,
(3) the ‘practice for rest periods- has not been maintained, as is
required under Article 12.1.
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On the tlem of . . Rest Periods In the Colle ct lve Aare
A. Juriswudence
In suppojt ol the proposltlon that meal breaks are ‘rest periods’, the
Union relies on Bums 365/82. In its decision in Bwns, the Board decided
that the term ‘rest period in Article 12. I included a meal period.
The term ‘rest period’ is not defined in the
coilectlve agreement and we are given no gUidanCe
as to whether or not such periods are intended to be
taken at the workplace or to be paid time, or
whether a meal period may be a rest period. The
prevarllng practice, the circumstances under which
rest perlods occur in a particular case, therefore
becomes the primary consideration in determining
what constitutes a rest period.
To say simply that a rest period is a period of
inactivity advances the matter little. We note the
comment of the authors in Brown and Beatty,
Canauian LaDouf ArWtfat/on at pages 403-4 that
with regard to both Paid meal and rest PerlOdS,
‘few guiding principles can be distlfled IfrJm the
awards’. One case that is of assistance is Re.
British Co/uv&ia Teeltp%w Co. 8ndFe&r&on of
Telephone WoMers of British Cokm?&?iq ML. A C
(2d)239, in which the opinion is expressed that
the term ‘relief period’ is generic in nature and
could include a ‘meal period’. In the present
circumstances and In the absence of a speClfiC
collective agreement provision to the contrary
effect, we see no reason to differentiate between a
paid rest period and a paid meal period. (at pages a to 9)
Several points should be noted. in the first place, the Board was quite
clear that the term ‘rest period’ is not free of ambiguity. indeed, the Board
noted the lack of guidance In the collective agreement as to whether or not
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the term included a meal period. Secondly, it is apparent that the Board
heard no evidence concerning the negotiating history of Article 12.1.
The award was appealed to the Divisional Court, and the Court upheld
the award, noting on the record that ‘In our opinion the Board gave an
interpretation to Article 12 which it could reasonably bear’.
And the &WE decision concerning Article 12.1 was followed without
comment in I%?//HJ, 5#/83 et al (at pages 17 to 181, and is mentioned,
though not actually relevant, in iYiH&-~?~f, 401182 (at page 5).
Thus for us, Article 12.1 stands as a prOViSiOn which is not Clear on
its face (does the term “rest period” include a meal break?), and which has
been interpreted by this Board, but without adequate consideration of the
negotiatlng history. In these circumstances, we allowed evidence
concerning this negotiating history.
8. Neaotiatina History
We had the benefit of the testimony of Mr. W. Gorchinsky and Mr. A
Todd concerning the history of Article 12. I. Mr. Gorchinsky is DireCtOr of
Staff Relations for the Civil Service Commission and was intimately
involved in negotiations with the Union and its predecessor since 1972. Mr.
Todd has been Chief Negotiator for the Union since ,1973. They explalned the
history of the bargaining process, and in particular what is now Article
12.1.
Before 1972; there was no collective agreement. Regulation 749 to
Th &Vic Serv&e Act ithen R.S.O. 1970, ch. 386, as amended) set out tlie
‘. working conditions and employee benefits. The Civil Service ASSOCiatbn of
Ontario had bargained for years with the Provincial Government over these
provisions,,and their agreements resulted in changes to the regulations from
time to tlme. If the negotiatlons failed, there would be resort to
arbitration. In 1971, an arbitration award established the working
condf t Ions and employee benefits to December 3 I; 1973, and these were
incorporated in the regulations.
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In 1972. Tth? G-own Employees Colk?ctive Bargaining Act was
enacted. Henceforth, there would be collective bargaining in the public
service, and the matters covered by regulations under T~prm3/icSemce
Act were now negotiable.
In April 1974, the Civil Service Association of Ontario presented its
first proposals under the new system. At that time, the current regulations
under The Public Service Act covered hours of work in section 9
(I)
(2)
(3)
where the specif lcatlons for a classif ied position In the
administrative staff call for a normal working day with
regular hours, the hours worked shall be 7 l/4 hours per
day and 36 I /4 hours per week performed during the
hours as determined by the deputy minister beginning not
earlier than 8:OO a.m. and ending not later than 500 p.m.
There shal I be a recess period for Iunch of not more than
I I /4 hours taken at such times as the official in charge
with the approval of the deputy minister determines.
Where the deputy mlnlster does not determine the hours
during which work is to be performed, the hours shall be
from 8: 15 a.m. to 4130 p.m. with one hour for the recess
period for lunch, for the months of July and August of each
year, and shall be from 8:30 a.m. to 500 p.m. for the
remainder of the year with 1 l/4 hours for the recess
period for lunch.
There was no provision in these regulations for a paid meal period, and no
provision for-rest perlods’. Furthermore, thls provisron did not cover the
Traffic Patrollers and others who worked a 40-hour week.
In its 1974 proposals, the CSAO requested that the 36 I/4 hour work
week should be ‘exclusive of meal periods’ (Article 9. IL and that ‘the hours
of work shall be inclusive of break periods- (Article 9.2). For those
employees with a 4O-hour work week, the Association requested that ‘the
hours of work shall be inclusive of meal periods and break periods’ (Article
, 7
9.3). And then the Association proposed a new provision~dealing with ‘rest
periods”. The proposed Article la. I read:
During each tour of duty, employees shall be entitled to two
(2) rest periods which may be taken away from their
immediate work area. The first Period will be given
between the employee’s starting time and his first meal
period; and the second between the end of the first meal
period and his normal finishing time.
It is critical in this proposal that the contemplated ‘rest periods”
were clearly differentiated from the ‘meal period”.
The parties would have to go to arbitration before settling the
agreement, but on the way, they reached agreement on some matters.
Article 7 set out the hours of work for employees, and made no mention of
paid meat periods. Article 15.1 provided for ‘rest periods’, in prec&iely the
same language as we now have it in Article ,12.~1.
Before,the Board of Arbitration, chaired by H.D. Brown, in spite of the
agreement between the parties on some of the matters, the CSAO proposed a
,provision dealing with “rest periods’. it was the 1974 proposal quoted
above (Article 18.1). Again, it is critical that, in this proposal, the
Association was distinguishing clearly between the contemplated ‘rest
periods’ and the ‘meal period”. Managements response to this proposal was
the following:
The CSAO’s request for a formalized provision of two rest
periods (duration unspecified) could result in a further.
increase to payroll cost of at least $36,000,000- No public
servant Is now deprived of “coffee breaks’ or ‘rest periods:
as are required by the employees, Quite apart from the
provision of service to which the taxpaying public is
entitled, the public service is not like an industry conveyor
belt assembly operation, where the entire operation can be
controlled and closed for a specified rest period. The
administrative problems (as well as cost) involved in
‘policing’ the rest breaks would be virtually unmanageable.
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The employer asks that the informal practice now enjoyed by
employees be continued and asks that the Board reject this
proposal by the GAO.
And the Board of Arbitration accepted management’s posltion,
awarding (on page 9) ‘the present practice for rest~period In each shift shall
be maintained.
Thus, throughout ail of the negotiations and argument before the
Board of Arbitration, It was absolutely clear that there was a distinction
between the proposed ‘rest periods’ and the ‘meal perifl.
Before the first collect Ive agreement was reached in 1975, the CSAO
became the Ontario Public Service Employees Union. The first collective
agreement was slgned on March 12, I976 by Mr. Gorchlnsky for the
Management Board of Cabinet, and by Sean O’Flynn, Andrew Todd, John Offler
and J.H. Fuller for the Union. Article 7 provided for the hours of work in
much the same language as now exists. There were no paid meal periods.
Article 15. I provided for ‘rest periods’ in precisely the same language as
we now have in Article 12.1. in his testimony at our hearing, Mr. Todd
suggested that the term ‘rest periods’ was intended by the Union to include
ail responsibility-free time, regardless of what the employee did during the
period, and would include the perlod durtng which the employee had a meal.
However, on its face, the language in the collective agreement was clearly
derived from the earlier agreements with the CSAO, and it is inescapable
that the term ‘rest periods’ did not include the ‘meal perifl. All of the
negotiating history thusfar demonstrates that the ‘rest periods’ were
considered to be breakS between the start of the shift and the meal perlod,
and then between the meal period and the end of the shift.
In 1976, the Union proposed that there be a definition of ‘meal
breaks’ and that ‘no employee shall work longer than five (5) hours without
a meal breK. As well, the Union again proposed the ‘rest periods-
provision originally requested by the Association in 1974, and rejected by
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the Board of Arbitration. But no changes were made in the hours ,of work
(Article 7) or rest period (Article 12.1) provisions in the collective
agreement for January 28, 1977 to January 3 1, 1978: Again, Mr. Todd
suggests that the Union did not intend to’distinguish between ‘rest periods’
and the ‘meal break’, rather that both terms were merely different ways of
describing the same thing---responsibility-free time. However, the
language used in the Union proposals clearly suggests to the reader that a
distinction is being made and it was reasonable for the employer to reach
the understanding that the Union meant something different by the term
“meal break’ from the term,‘rest periods”.
In 1978, the Union proposed that Article 7 be amended to provide that
‘an employee shall be entitled to a meal break at or near the mid point of his
shift, away from his assigned work area’ and that Article 12. I be amended
to provide that ‘an employee shall be entitled to a paid rest period away
from his assigned work area at or near the mid point in the first half and at
or near the mid point in the second half of his shift”. But no changes were
made In the next collective agreement. Again the language of these
proposals suggests clearly that the Union understood ‘meal break’ to be
something different from a ‘rest period.
in 1979, the Union proposed that Article 7 be amended so that the
normal wo.rk day would be “inclusive of a meal period’, and again proposed
the amendment to Article 12. I of the year before. Neither of these
Proposals found their way into the collective agreement for January I, 1980
to December 3 1, t 98 I.
No amendments to Artlcle 12. I were proposed for the next agreement,
which is the one still In effect. Article 7 provides for the hours of work,
and makes no mention of a paid meal period, and Article 12.1 deals with
‘rest periods’.
This history demonstrates clearly that a distfnction‘was made in the
negotiations between ‘rest periods’ and,the “meal break’. And while a party
is not bound by proposed language w,hich is not ultimately agreed between
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the tW0 partles, the language used in MgOtlatiOnS does aSS1S.t In
understanding what ismeantbywordswhichdofindtheirway into the
collective agreement. in this case, the words ‘rest periods’ are in the
collective agreement. During the negotiations, these words were
distinguished from the ‘meal break’ and therefore the words ‘rest periods’
cannot include the ‘meal break’.
Thus, we conclude that we must reverse the Bums decision. The
Board in Bums did not consider the negotiating history in order to interpret
the ambiguous words ‘rest periods’. The earlier decision was based on the
evidence before the Board at the time. We now know that this evidence was
incomplete. Having heard the missing evidence, we are in a position to know
that Bums was wrong. Article 12. I preserves the ‘present practice for
rest periods in each shift’, but this does not include the practice for ‘meal
breaks’.
Our analysis thusfar leads to the COnClUSiOn that the Ministry had the
right to introduce an unpaid ‘meal break’ into the Traffic Patrollers’ day.
We are left with a further argument by the Union---that in fact there
Is no real ‘meal break’, because the Patrollers are not responsibility-free
during the period, They have continued to keep the dispatcher informed of
their whereabouts, and have continued to consider themselves on call
throughout their shifts. And the dispatchers relay messages to the
Patrollers during their lunch breaks, and on occasion interrupt their lunch
and call them out on an emergency. Furthermore, throughout the day, the
Patrollers remain responsible for their Ministry vehicles. This is analogous
to the grievor in Anwyll, 466/83, who was found to remain on duty, not on
tIYM?l time, While drlvlng home after repairing fire alarmS. In Andy//, the
Board said (at page 7):
Whether driving or not, the grievor is clearly
responsible to the Ministry for the vehicle and its
contents. Whether driving or not,.the grievor bears
a certain responsibility to get the vehicle back
safely. . . . . . . . . . . At a gas station, or a coffee stop,
the grievor would have equal responsibility to see
that the vehicle and its contents were safe. Surely
the Ministry would not want the grievor to relax
and turn a blind eye “because he wasn’t at work any
longer, he was responsibility-free”., His
responsibility would continue until the vehicle,
equipment and parts were safely returned.
The Patrollers’ situation is analogous to the~grievor in Any~//. The
job necessarily involves continuing responsibility throughout the day. Even
if they are required to get off the road for half an hour to eat and relieve the
Stress of the job, they are not responsibility-free. The traffic and
emergencies don’t wait while a Patroller eats. The vehicle is always there,
and must be taken care of.
This is not to say that an employee is necessarily entitled to Payment
for all~hours during which he is responsible for a Ministry vehicle. Clearly,
there are circumstances in which it can be said~ that the employee is
‘responsible” for the vehicle, but even so he is not at work. Consider, for
example, an individual who is assigned a government vehicle for three days
during which time he must visit several Ontario cities and remain inhotels
for two nights. Perhaps, at all times, the employee remains responsible for
the government vehicle, because it has been assigned to him for three days.
However, the employee may be considered “responsibility-free” during the
nights and evening and meal times, in the sense that he is not on duty. in
short, responsibility for the vehicle is not sufficient alone to entitle an
employee to payment from the employer.
in our case, the Patrol’lers are not only responsible for their vehicles
during the times they eat, but their Job necessarily InVOlVeS COntinUing
responsibility throughout the day to assist with emergencies.
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in these ctrcumstances, we find that the Patrollers have worked an
extra half hour per day since June 14, 1983, and should be compensated for
this overtime labor. The grievance is allowed.
We will reserve our jurisdiction to determine the Particular
compensation due to any Patroller, if the parties are unable to agree on this
themselves.
Done at London, Ontarlo, this 30th day of April , 1986.
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E. McVey, Member
gq f5$&@
F. T. Co1 I ict, Member