HomeMy WebLinkAbout1985-0635.Walker.87-06-30BETWEEN:
BEFORE:
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GRIEVANCE
SETTLEMENT
BOARD
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IN THE HATTER OF AN ARBITRATION .
UNDER :
THE CROWN EHPLOYEES COLLECTIVE BARGAINING ACT ,,
BEFORE .~-
-TRE GRIEVANCE SETTLKMENT BOARD
.: OPSEU (Monica Walker)
t - and.- ;
i%E CROWN IN RIGRTOP ONTARIO
(Ministry of the Solicitor General)
P. Knopf , Vice-Chairman
T..J. Kearney Member
ii. Roberts Member
FOR THE GRIEVOR:
FOR TRE EWPLOYRR:
REARING:
I. Roland ~
Counsel
Gowling and Henderson
Barristers and Solicitors
R. B. Itenson
Chief Staff Relations Officer
Management Board of Cabinet
May 2'3. 1987
635185
DECISION
This case involves a claim by the griever, Monica
Walker, for overtime pay.
At all relevant times, Ms. Walker was a Civilian
Radio Operator employed by the Ministry of the Solicitor
General at the Snelgrove detatchment of the Ontario
Provincial Police since 1980. The radio is staffed on a
24-hour basis on a Sunday to Saturday rotating shift. Asa
Schedule 4 employee under the Public Service Act, the grievbr
was regularly scheduled to work 40 hours per week, fivs days
a week.
The undisputed evidence discloses that as far back as
at least 1980, the Snelgrove datatchment has had a policy or
practice of attempting to accommodate employees' desire to
get an extended period of time off during the Christmas and'
New Year holiday season. The Snelgrove detatchment is
staffed by both employees of the Ministry of the Solicitor
General such as the griever and members of the Ontario
Provincial Police who are members of the Ontario Provincial
Police Association and are under a different collective
agreement. The practice in the detatchment has been to
arrange the schedules so that an employee would have seven
consecutive days off either over Christmas or New Year's,
with attempts made to give them their preference. In order
to do this, employees would often be scheduled to work more
than five days per week in December and/or January which
would technically violate the two operative collective
agreements, but would not rasult in any extra hours over the
two-month period. However, the practice continued in force
until the Christmas period of 1934 when the facts involving
the griavor's case arose.
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The practice in the datatchment was to have the
employees sign a list indicating their preference for the
seven consecutive days off either'over Christmas or.New
Year's. There is a factual dispute in the evidence elicited
at the hearing'as'to whether-the grievor in fact signed this
list indicating a~greference. "It is unnecessary to resolve
this factual~dispute as nothing>about that dispute is
relevant dr..determinative:of the issues in;,this case. The
undisputed fact~is that the griever was scheduled so that she
would have seven consecutive days off from December 23 to and
'fmteludifiij Deceinber~ 29. In order to provide for this and to
ensure-coverage and proper staffing:for the department, the
grievor'was also scheduled.to.%ork more than 40 hours per
week on three different weeks in!the December.l984/January
1985 season. On or about December'18 or 2!l, 1984, the
grievoz- made i't clear to the"Adtiinistrative Corporal at the
Snelgrove detatchmen~ who is in charge of scheduling that
while she was willing to work the' Christmas/New Year schedule
as posted, she was asserting an entitlement to "combensating
leave" or lieu time for the period that she was scheduled to
work,-more than 40 hburs per week. Inother words, she would
be willing to work the Chris-tmas/New Year schedule as gosted,
but she was insisting upon her strict rights to overtime as
provided 'under the collective agreement. The Administrative
Officer;.Corporal Fell, stressed to 'the grievor that if she
asserted s&h a-claim it would result in the detatchment
' ceas'ing'from'scheduling seven consecutive days: off over the
hbliday season in years to come. However, the grievor
persisted with her claim. The. result of this was that the
griever was never paid any additional monies for the weeks
that she.worked more than 40 hours in any one given week.
However, over the December/January period, she was not called
to work any greater number of hours over those months than
would be required by regular scheduling. The Board has been
advised that as a result of the grievor asserting,her rights
in this grievance, the practic'e in the Snelgrove detatchment
has changed with regard to the civilian staff.
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The relevant provision of the collective agreement is
Article 13.4. That Article provides:
Employees in Schedules 3 and 4 who perform
authorized work in excess of . . . . 8 hours . . . .
shall receive compensating leave of one and one
half (l-1/2) hours for each hour of overtime
worked, at a time mutually agreed u?on. Failing
agreement, the Ministry shall reasonably determine
the time of the compensating leave.
The Ministry acknowledged at the outset of the case that the'
grievor was scheduled to work i,n a manner that did not comply
with the collective agreement because she was not given two
consecutive days off after five days worked during the
holiday season. The Ministry acknowledged that on a strict
reading of the collective agreement, the grievance should
succeed. However, it was argued that the long-standing
practice in the detatchment to give seven days off at
Christmas time by scheduling manipulations over the
December/January period established a practice that estopped'
the Union from asserting its strict legal rights in thiscase.
Further, the Ministry stressed that over the four or the
eight-week schedule, the grievor was called upon to work no
more hours than she would normally have worked and she had
the benefit of the seven days off over Christmas. Thus, the'
only issue in the case was whether the doctrine of estoppel
agplied. Arguing that the doctrine was applicable, the
Ministry relied on the following cases: Sheopard and.Ninistq
of Correctional Services, GSB File 510/82; Albrecht and
Ministry of Correctional Services, GSB Pile 406/54 and Avery
and Ministry of Transportation and Communications, GSB
File 751/84.
Counsel for the Union submitted that the doctrine of
estoppel was not applicable in this case because there was no
evidence of any knowledge on the Dart of the Union of the
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'.arrangcment that was in force inthe Snelgrove Jetatchment.
It was submitted~ that 'the Union had~ to be fixed w,ith
knowledge ,of 'a practice before the doctrine of estoppel could
a2ely. Further'it was said that an understanding between the
employees and the employer which may have accommodated the
wishes of the employees could not be used as a bar to the
Union from asserting its contrac,tu'al rightswhen the Union .-
was not aware of the 'practice. The Union re'lied on the case
of Metropolitan Toronto Police Association and Board of
.Commissi~oners of Police for Metropolitan Toronto, decision of
the Ont. Div. Ct., Ap'ril'28, 19 77;. ; Further, it was argued
that there was.no evidence of any detrimental reliance on
behalf of the Employer. On the: cont;ary, it was said that
the Employer could.have enforced'the collective agreement by .,
scheduling the grievor as she wanted because she had put the
Employer on notice,before the Christmas holiday that she
: would~ be enforcing her.strict contractual rights. The Board
was referred to the cases of Barnfield and.Ministry of
Transportation and Communication,. GSB.File 67/76; and Kerr
and Ministry of Social Services, GSB File 362/80.
The Decision
The sole issue in this case is whether the doctrine
of estoppel applies to the facts presented to the.Board.
There is no question that the doctrine of promissory estoppel
has been applied by this Board and has formed the basis of
many awards. However, before'the'doctrine can be applied
successfully, the proper factual basis must be laid' for the
doctrine. The doctrine has been defined in a way that
high1igh.t.s the two fundamental requirements for establishing
the basis of its application:
It is apparent that there are two aspects of the doctrine... There must be a course of conduct in
which both parties'act or both parties consent and
in which the party who later seeks to set up ths
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estoppel is led to suppose that the strict rights
will not be enforced. It follows that the person
against whom the es toppel is set u;, will not be
allowed to enforce his strict legal right if it
would be inequitable to do so. The main situation
where it would be inequitable for strict rights to
be upheld would be where the party now setting up
the estoppel has relied to his detriment.
(Canadian General Zlectric Company Limited, (19711 22 L.A.C.
149 (Johnston) at page 150-51.)
In the case at hand, it must be concluded that the
evidence does not establish that the doctrine of esto?,sel asp
stated above is applicable. First, there is no evidence that
tier2 is a course of conduct that both par ties consen ted to.~
It is clear that there was an established practice or course
of conduct at the Snelgrove detatchment that would, if it had
been shown to have been carried out with the knowledge and
consent of the Union, have formed one of .the bases of an
es toppel. However, absolutely no evidence was produced to
show that the Union ever had knowledge of the private
arrangements that were made at ‘this detatchment. The
arrangements only covered four employees of this Ministry.
No grievance was ever filed regarding it, nor was there any
evidence produced from either aarty indicating that the
arrangements had ever come to the Union’s attention. Thus,
it cannot be said that the Union was fixed with knowledge of
the conduct or that it ever consented to it. A private
arrangement by an individual or small group to waive their
rights under a collective agreement is not sufficient to fix
the union, which is the aarty to a collective agreement, with
the imglici t consent to the breach of the agreement. (See
Maritime Telephone 6 Telegraph Co. Ltd. (i3a3 ) , 12 Ls.4.C.
(3d) 90 (Outhouse).)
Secondly, there is no evidence that the Ministry has
relied to its detriment on any course of conduct established
by the Union. The fact that the Ministry may be liaole for
violation of-the collective agreement is not in i,tself the
kind of detriment that the doctrine contemplate's.', The
detriment that the doctrine of estoppel is concerned about is
the kind of situation where a party is led by a course of
conduct by the other party to take some action or refrain
from taking action that has resulted in its detriment. In
the case at hand, 'the Employer was put on notice that its
planned course.of aztion, would be challenged by the employee
and ultimately the Union. But the Employer persisted in the
course of conduct despite such 'notice. Thus, the concept of
detrimental reliance is not applicable in this case.
For all these reasons , we must conclude that the
Employer has not made out its de~fence of promissary estoppel
in this case. The Employer having acknowledged that the
scheduling did not comply~ with the collective agreement, it
inevitably follows that this Board finds that the collective
agreement has been breached. ~The facts established that
there were three weeks in which the grievor worked in excess
of 40 hours and is therefore entitled to be compensated for
those days in accordance with the collective agreement.
While the grievor had initially asked for "compensating days"
for the overtime worked, we were advised that she is no
longer employed by this Ministry. Thus, counsel for the
grievor asked that she be awarded payment for the days she
worked in excess of 40 hours aer week at the overtime rate.~
The grievor also claims interest on that amount.
Accordingly, the Board awards that the grievor be
compensated for violation of the collective agreement by
being paid for four days at her overtime rate applicable in
December 1984 and January 1985 and interest on that amount in
accordance with the Board's usual formula. The Board is
confident that the parties and their representatives will be
able to wbrk out the mathematics associated with this award.
However, in the~event that our further assistance is required
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with regard to implementation, we retain jurisdiction over
the matter.
DATED at Toronto, Ontario, this 30thday of June,
1987.
Q///4 . * I -
Paula Knopf, Vice-Chairman
q-j&--- :
T. J. Kearney, Memae:
i-b-$?-. ;
H. Roberts, Member