HomeMy WebLinkAbout1988-0605.Anderson et al.90-06-12 ONTARIO EMPLOYES DE LA COURONNE
CROWN EMPL 0 YEE$ DE L 'ON TA RIO
GRIEVANCE C,OMMISSION DE
SETTLEMENT REGLEMENT
BOARD DES GRIEFS
~80 DUNDAS STREET WEST, SU.~TE 2100, TORONTO, ONTARIO. MEG 1Z8 TELEPHONE/T~L~'PHOhlE: (416) 326-1388
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605/88
IN THE MATTER OF AN ARBITRATION
Under
THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT
Before
THE GRIEVANCE SETTLEMENT BOARD
BETWEEN:
OPSEU (Anderson et al)
Grievor
- and -
The Crown in Right of Ontario (Ministry of Health)
Employer
- and -
BEFORE: S.L. Stewart Vice-Chairperson
P. Klym Member
M. 0'Toole Membe'r
FOR THE S. Ursel
GRIEVOR: CounSel
Cornish Roland
Barristers & Solicitors
FOR THE J. Vair
EMPLOYER: Counsel
Mathews, Dinsdale & Clark
Barristers & Solicitors
HEARINGS: December 6, 1989
February 15, 1990
DECISION
There are four grievances before us, all claiming
improper classification, which were filed by all four case
workers in the Homes for Special Care/Community Aftercare
programme employed at the London Psychiatric Hospital.
Three grievances are dated January 18, 1988 and one
grievance is dated February 1, 1988. It was agreed that E,
Anderson would give evidence as the representative grievor.
At the time of the grievances, the case worker
positions were classified as Field Worker 1. SubSequent to
the filing of the grievances the positions were
reclassified as Social Worker 1 (series attached as
Appendix A). The grievors claim that they are still
improperly classified and that they should be reclassified
to the Social Worker 2 classification, the Nurse 3 General
classification.(excerpts from series attached as Appendix
B) or the Rehabilitation Counsellor 2 classification
(excerpts from series attached as Appendix C).
Altenatively, the grievors claim that if none of these
Classifications are found to be appropriate, the Board'
should order that this matter be remitted to the Employer
for the establishment of an appropriate classification in
accordance with the decision of the Divisional Court in
Ontario Public Service~Employees Union and Carol Berry et
al and the C~own in Right of Ontario (Ministrv of Community
2
and Social Services) (unreported, February 17, 1986). The
grievors claim retroactivity back' ~o 1986, when, it was
alleged, the matter of reclassification was first raised
with the Employer.
It is the position of the Employer that the positions
of the grievors are now properly classified as Social
Worker 1. In the event of the conclusion of this Board
that the grievors are still improperly classified it is the..
Employer's position that the payment of retroactivity that
had been made in connection with the reclassification of
the grievors in the Social Work i classification which
dated back to-May 1, 1987 fulfills its obligations with
respect to retroactivity.
The Homes for Special Care (HSC) programme deals with
clients who are mainly chronic schizophrenics, whose
illness is under control but is still debilitating. The
clients of this programme ~re able to live and function in
the community with supervision and support. Ms. Anderson
testified that her case load consists of approximately 70
residential clients and 200 nursing home clients. Her
nursing home clients reside in two different nursing homes.
The clients usually come to the programme from the Hospital
although some are referred from the community. Each case
worker has a liason with a particular unit of the Hospital
and the client is referred to the HSC case worker by a
social worker.
Since the grievance was filed, one of the case workers,
M. Davies, has become the supervisor of the programme. Heir
title is senior case worker and she is classified as a
Rehabilitation Officer 2. She carries a case load similar
to that carried by the other case workers~
Ms. Anderson is a registered nursing assistant and a
psychiatric nursing assistant. She has a diploma in
community mental health which she received upon the
c'ompletion of'a two year community college course. She has
taken university courses in psychology and sociology as
well as a number of one or two day seminars dealing with
various aspects of mental health. She commenced her
employment with London Psychiatric Hospital in 1968 as a
Registered Nursing Assistant. She was employed for ten
years on an adolescent unit in the Hospital where she
carried out counselling and case work with adolescents and
their families. This work was carried out under the
supervision of the nursing department.~
Ms. Anderson has been employed in the HSC programme
since 1980. She testified that her work is not directly
supervised as, by and large, she functions independently in
4
carrying out her responsibilities. Weekly meetings of the
HSC unit are held, at Which time problems are discussed in
a collegial manner. Case load assignments are based on the
location of the client. The case load is varied and. Ms.
Anderson testified that assignments are not .selected to
provide for development of skills. The HSC programme is
part of the social work department. However, there are no
representatives of the social work department present'at
the weekly meetings of the HSC case workers and no direct
involvement or supervision of the HSC programme comes from
the social work department. Ms. Anderson stated that her
involvement with the social work department is limited.
The case workers and social workers attend monthly
departmental meetings. Mr. Sussman, director of the social
work department, does not provide any day to day
supervision but Ms. Anderson stated that if there was a
matter such as an unusual purchase or a change in funding
she would refer~the matter to her supervisor who, in turn,
would refer it to Mr. Sussman.
The particular duties of the case workers are set out~
in the position specifications for the position which were
updated in 1987. Thei~ effective date is stated to be May
1, 1987. The relevant por~tions of these specifications
provide as follows:
Purpose of position
To ensure and facilitate that residents admitted to
Homes for Special Care programme are thoroughly
assessed, receive appropriate counselling, adequate
care and supervision, and are provided with
opportunities aimed at developing their capabilities to
their optimum level. To assess residential homes in
respect to licensing under the Mental Health Act and
Homes for Special Care Act.
Duties and related tasks
1. To provide direct aftercare services to a large
number of residents enabling the residents to utilize
community servi ce by:
- accepting referrals from inpatient treatment units
within London Psychiatric Hospital and referrals from
other service providers, and assessing the suitability
of individuals referred for admission to Residential
Homes for Special Care.
- travelling extensively throughout a specific area to
H.S.C. Nursing and residential homes to establish and
review residents' rehabilitation plans and to-provide
supportive' and problem solving counselling to assigned
residents in order to promote and to facilitate the
meeting of their needs, e.g. medical, dental, optical,
physical, clothing, social, recreational, day
programming, comforts, etc.;
-~providing updated assessments of individual residents
on an ongoing basis and crisis intervention when needed
to help residents resolve emotional or behavioral
difficulties experienced individually or in social
interaction with family, other residents~, staff of
the homes, etc.;
45%
- working cooperatively with homeowners/operators,
residents their relatives, significant others, volunteer
groups and staff of community resources regarding
residents' adjustment to the home and community environ-
ments;
- arranging 6r facilitating referrals for
hospitalization or special services and arranging and
assisting with discharge planning for residents from
the Homes for Special Care programme when appropriate,
e.g. determining eligibility for financial assistance,
assisting resident in locating suitable accomodation.
2. To perform administrative and professional duties
with home owner/operators and staff by:
- determining suitability of prospective home owner/
operators/home staff or those who apply for a !icence
renewal by asssessing attitudes, abilities and
personality in relation to residents' wide variety of
needs;
- preparing and submitting appropriate documentation in
respect to annual licencing rocedure by c~mpleting~
required inspection reports;
- providing inservice education to home operators and
staff on clinical and other resident related issues;
- providing guidance, education and authorization to
operators regarding their submission of invoices,
requisitions, pin money, etc.;
25%
- encouraging home operators to applY the concept of
social, vocational and recreational activity as an
integral part of comprehensive, care provided to
residents actively assisting in inititating individ-
ual long term rehabilitative programs both within their
home settings and the community at large;
- giving supervision and guidance, support and consul-
tation to home operators, including making regular
inspection visits to observe the level of care provided
to residents and tO see that home staff are adhering.to
prescribed standards of care.
3. To establish and maintain effective channels of
communication snd informal sharing by:
- promoting the interest and participation of community
agencies, volunteer groups and individuals in order to
coordinate services which wil meet the individual
psychosocial needs of residents;
15%
- providing, consultation with community health care
services such as community physiCians, injection depot
clinics, hospital outpatient clinics etc. in order to
reduce the incidence of unnecessary hospitalization;
- developing and maintaining liason with community
resources such as heallth units, Public Trustee Office,
outpatient services, vocational rehabilitation services,
.Canadian Mental Health Associations and other related
services, etc.
4. To perform other administratiw3 duties such as:
- reporting regularly to supervisor regarding progress
0f~. residents and their special needs, inadequacies of
home operations and potentially contentious issues:
- requesting guidance and direction from supervisor
regarding interpretation of programme policies and
procedures, rules and regulations;
- maintaining current records pertaining to admission
and progress of residents and provision of service to
residents as per departmental standards;
- planning weekly work schedule according to in~dividual
priorities;
- approving and processing all resident purchases in
respect to pre-authorized services~
- approving and processing of resident~Leaves of Absence
including 72 hours up.to two weeks (vacation) and
processing medical leaves;
- completing monthly statistical reports and other
related documtion as required;
- attending and participating in general staff,
programme and supervisory meetings as required;
- participating in research projects aimed at enhancing
quality of care, overall supervision and services provi-
ded to residents as assigned.
Skills.'and knowledge required to perform job at full
working level
Community College diploma or a degree from a university
of recognized standing in the social sciences/nursing
with demonstrated knowledge skills and experience in
the areas of assessment, interviewing and counselling,
community service organizations, rehabilitation coun-
selling. Excellent communication skills, both verbally
and in writing. Probl.em solving and excellent inter-
personal skills to deal effectively With the clientele,
case management team, community representatives, home
operators, peers and other community resources. Ability
to attend work on a regular basis, including evenings,
weekends and holidays as required. Possession of a valid
Ontario driver's licence.
Must be knowledgeable regarding the Mental Health Act,
Homes for Special Care Act, programme policies and
procedur es.
The evidence of Ms. Anderson with respect to her duties
is reflected, by and large, in the position specifications.
Ms. Anderson testified that she has 'also provided training
for home operators and their staff at their request. As
well, she has provided training with respect to the
function of the HSC programme for psychiatric nursing
assistants training at London Psychiatric Hospital. In
addition, she has been involved in educational programmes
for the communities in which her clients live. She has
also been involved in the development of social,
recreational and transitional employment programmes where
her clients have a need for them. The case workers are
available in the event of a crisis on an on call basis
'although the on call system is not "official". The case
work~rs also are involved in assisting clients obtain legal
representation and play an advocacy role on behalf of their
clients with respect to matters such as obtaining services.
Ms. Anderson stated that while the orientation of the HSC
programme was originally to provide housing, rehabilitation
is now being provided to some extent by the case ~orkers.
Presently, approximately three clients per month a~e able
to move to a programme that requires less support or to
independen~ living. Ms. Anderson stated that approximately
25% of her clients have potential for employment and that
9
she is involved in vocational rehabilitation on their
behalf but that the needs of her other clients relate more
to basic living skills.
Ms. Anderson testified that she believed that she first
raised the matter of the Classification of the field worker
position in 1986, with her immediate supervisor at that
time, Ms. Newsome. She was unable to be more specific
about the date. Ms. Anderson stated that she was advised
that the updating of the position specifications was the
first'step in reclassifying the.position and that she
became involved in the process of revising the position
specifications. Ms. Anderson testified that she refrained
from filing a grievance at this time because it was her
understanding that a reclassification would flow from the
revised specifications'. She did file a grievance after the
position specifications were rewritten and approved in May
1987 as there had been no immediate action with respect to
the reclassification of the position.
Bryan Neale, the regional personnel administrator with
the Ministry who is responsible for the preparation Of job
specifications and the evaluation of those specifications
against the class standards testified that he.was involved
in the decision to classify the HSC case worker position as
Social Worker 1. He stated that he felt that the existing
classification of Field Worker 1 was inappropriate because
of the extent to which the duties and responsibilities of
the position ~ad expanded. He started that he examined the
Social Worker series as well as the Rehabilitation Officer
series and that neither of these series fit the position
"hand in glove". He stated that he felt the Rehabilitation
Officer series was inappropriate because it appeared to be
designed to encompass positions which primarily involve
vocational rehabilitation. He was also concerned about the.
appropriateness of the Social Work classification because
of the reference to a social work degree which is contained
in that series.
Mr. Neale stated that he inquired as to how similar
positions were classified within the Ministry and
identified St. Thomas Psychiatric Hospital, Hamilton
Psychiatric Hospital and Kingston Psychiatric Hospital as
having positions similar to the case worker position at~
London Psychiatric Hospital. The source of.his information
with respect to these positions is the job specifications
for these positions. While Mr. Neale. acknowledged that
there were some differences between these positions and the
positions of the HSC case workers at London Psychiatric
Hospital he stated that because these positions had been
classified as Social Worker 1 he felt it appropriate to
classify the HSC case workers at London Psychiatric
11
Hospital in the Social .Worker 1 classification as well. He
acknowledged that the class standards for the Social Worker
1 classification contemplate that it is an entry level
position.
The Union alleged and the employer agreed, without
requiring the'Union to adduce evidence, that there were
certain differences with respect to the programmes that the
case workers were involved in at these other institutions.
In p~rticular, with respect to the St. Thomas programme, it
was agreed that clients with rehabilitative potential are
not placed in this programme. At Kingston Psychiatric
Hospital 75% Of the clients are mentally retarded rather
than mentally ill. At Hamilton Psychiatric Hospital there
is a person other than the case workers who is responsible
for recreational programming for that programme's clients.
In Whitby the HSC case worker position is classified as
Nurse 3 General. In North Bay and Thunder Bay the persons
who perform the HSC case worker duties are classified as
Social Worker 2.
With respect to when this matter was first brought to
management's attention, Mr. Neale stated that he was
contacted by Ms. Newsome in late May or early June 1987
with respect to the reclassification of the case workers.
He received a copy of a memorandum dated May 29, 1987 from
12
Ms. Newsome to Mr. Sussman in which Ms. Newsome stated that
she had been advised by Ms. Anderson that she felt that she
was improperly classified. Mr. Neale stated that he
advised Ms. Newsome that the first step in a
reclassification was the review of the job spec.ifications
and that this was undertaken subsequent to their
discussion. He stated that Ms. Newsome did not suggest to
him that she had initially been contacted about this matter
in 1986 but acknowledged that it is possible that she was.
While a class standard is not expected to set out the
specific details of a particular position there must be a
reasonable relationship between the substantive duties of a
position and the provisions of the class standard. After a
careful review of the evidence and the submissions of
counsel it is our conclusion that the case workers in the
HSC programme do not properly fall within the Socia.1 Worker
1 class standard. As the preamble to the Social %?orker
series indicates, it is intended to apply to professional
social workers. The Social Worker i 'classification is the
entry level position which is to provide training and
experience under close supervision for newly graduated
social workers. The experience and responsibilities of the
HSC case workers are such that they do not correspond with
the general tenor of the class standards for the Social
Worker 1 classification. With the exception of the
13
reference to the provision of counselling and the
utilization of community resources the description is
simply not applicable to the case worker position. We
reach a similar conclusion with respect to the Social
Worker 2 class standard. This class standard is intended
to apply to "qualified social workers" who provide
"professional social work services" and "formulate
psychosocial diagnoses of the personal and environmental
causes of social dysfunctioning". Clearly, it does not
encompass the work performed by the case workers in-the HSC
programme. While the classification of case workers at
other institutions as Social Worker 1 makes Mr. Neale's
decision to classify the grievors as Social worker 1
understandable, this evidence does not establish that the
· griev°rs are properly classified. In addition, given that
the duties of the grievors are not identical to the duties
of the employees at these institutions and that case
~,~,orkers in other institutions a~e classified as Nurse 3
General and Social Worker 2, the fact that some case
workers involved in a Homes for Special Care programme at
other institutions are classified as Social Worker 1 is of
little assistance in resolving the issue at hand.
We turn now to the other classifications the Union
argued are appropriate alternatives. When the duties of
the case workers in the HSC unit'are measured against the
14
Nurse 3 General class standard it is our view that the
necessary correspondence does not exist. The. general
information with respect to the class series indicates that
the positions allocated to that series involve nursing care
provided to patients in a hospital setting. Clearly, this
is not the kind of work that the grievors are engaged in.
The particular class standard dealing with th6 Nurse 3
General classification indicates that the positions that
fall within this classification are those involving
supervision of other professional staff in carrying out
professional duties as registered nurses. Again, it is our
view that the kind o.f work performed by the grievors does
not fall within the scope of this classification.
Finally, we turn to the Rehabilitation Officer 2
classification. We agree with the submission of Mr. Vair
that.this classification is oriented exclusively toward
vocational ~ehabilitation services which comprise only one
aspect' of the duties performed by the grievors. As well
the grievors do not perform the scope of vocational
rehabilitation duties contemplated by this classification.
Accordingly, it is our conclusion that the Rehabilitation
Officer 2 classification is not an appropriate
classification for the grievors.
Given our conclusions that the grievors are not
15
properly classified in the Social Worker 1 position and
furhter, that. the classifications of Social Worker 2, Nurse
3 General and Rehabilitation Officer 2 are not appropriate
classifications, the appropriate remedial relief is a
"Berry order". Accordingly, we direct the Employer to
establish a new classification for the .position .of case
worker HSC at London Psychiatric Hospital within ninety
days of the date of this decision. With respect to the
question of retroactivity, Ms. Anderson's evidence was
that she "believed" she first advised her supervisor in
1986 that she felt that she was improperly classified. Her
evidence also suggested that the revising of the position
specifications followed shortly after she brought the
matter up with her supervisor. This process was not
commenced until 1987, after Ms. Newsome's memorandum of May
29, 1987. In light of Ms. Anderson's uncertainty with
respect to the date that the matter was first raised along
with the fact that her' evidence suggests that the revision
of the postion specifications took place shortly after the
matter was first raised, we are not satisfied that any
further retroactive payments that may flow from a
reclassification of the positions of the grievors should be
retroactive prior to May 1, 1987. On this basis, the
grievances are allowed. We retain jur. isdi'ction in the
event of any difficuties in the implemetation of this
decision.
Dated at Toronto, this 12 day of ~une , 1990
S. L. S%ewart - Vice-Chairperson
P0 Klym - Member
M. O'Toole - Member
APPENDIX A
' CLAS~i:ST~ND%%RD'-. 10102-04
SOCL~L WORKER SER_I~_
This class series covers positions in the field of social welfare which
involve the provision of professional social work services in provincial
programs of social dev. elopment~ adjustment, prevention and rehabilitation.
These direct services assist individuals, families, groups, and communities
to achieve and maintain effective personal development and social functionir~,
satisfyin~ inter-relationships and a better social order. Employees use 'one
or more social work methods to assess, treat or prevent the underlying
causes of social dysfunctioning, both personal and environmental. They
develop and implement appropriate social treatment plans and evaluate results.
Social work services are given in a variety of community and institutio~ol.
settings.
SOCL~L WORKER S~IRIES
SOCIAL WORKER 1:
.The entry level for recruits with mi uimum qualifications and no
experience.
SOCIAL WORKER 2:
The f,,11 working level for qualified social workers.
10102
CLASS STUN DARD:
SOCIAL WORKf]i 1
This class covers., enrr~,!e,vel positions of social workers who are
gaining casework experience following completion of undergraduate professional
education. ~mployee$ receive instruction 0:% departmental programs and~
policies from a senior soci~_l worker who assigns and supervises work. Und...e.~
close supervision, they conduct interviews, compile ca~e histories :. "assess
probl, ems, and..re, commend supportive rreatmen.~. They provide counselling ~nd
utilize appropriate community resources to meet clients' needs. In all
posi~ions at this level, assignments are selected to provide scope for the
development of competence. Senior social wcrkers provid.e professional
gui-dance and review ~ocial treatment decisions.
~NOWLEDGE AND SKILLS REQUIRED:
~' Good .knowledge of the principles, techniques and methods of social work
and ability to apply' them in the work situation; general knowledge of
depar~ental pro§rams and policies; persona], suitability.
_Revised..~uly -~ 1931
CLASS STANDARD:
SOCIAL WORKS% 2
This class covers the positions of qualifi.cd~.social workers who provide
profcssional.,.soc~m¥:~.work{~.services to clients under the tenet, 1 supervisiou
of a 'senior social worker or other profession.al or administrative official.
~ey conduct inte~iews~ compile soci~ histories and fom~ate psychosoci~
diagnosis of ~e perso~ and enviro~ent~ causes of ~cial dysfunctio~g.
~ey .~pl~-~A:.~rea~ent pl~s~ to assist clients to resolve their prob~
~d develop their ~~ ~tenti~. ~ey p~vide set,ce by any one or
a combustion of the soc~m] ~rk me~hods appropriate to ~e f~utions of ~e .
de~r~ent and se~ice. ~ey e~uate the effectiveness of ~e ~ea~ent
pl~ ~ molly or re,se as necessa~ ~elr co~t wi~ m~bers of other
professional ~scipl~es and ~y se~e ~s menbcrs of trea~ent te~s,
~ti~tion~ ~d co~i~ co~it~ees. ~ey _may supe~ise and review ~e
~rk of social work ass~nts, ~d c~re workers, resident~ co~sellors
~d o~.er s~ff ~ ~e are~. ~ey. participate ~1 coherences ~nd group
~scussions, ~terpret depar~en~l policy and objectives~ and ~in~in
li~son ~ o~er ~cipl~es~ juris~ctions~ and co~u~ agencies.
~ey-may ~s~=.:~.~e ~~g of de~r~ent~ perso~et and s~dents in
social se~ice 'courses. -~
ANn .~IC1j.T.q l~F/31TTRED:
~Thorough knowledge mf the principles, techniques, and mer~hods of social
work and ability to apply them in the work situation; ability to formulate .
-psychosociz!'.diagnoseS and 'sk~ in implementing, them; knowledge of diagnostic
and trea~e~t procedures utilized by related disciplines; good knowledge of
depart, mental progr-=ms and policies~ ability ro develop co-operative working
.relationships with other professional s~aff; personal suitability.
Revised. Ju!v a, 1971.
CAT~GORY: Scientific and ~rofe~sional Services
~ .G~OUP: SP-06 Nursing
I SEE~E$: Nurse, General 7
N~RSE GZN'~.%A.L - C'LAS$ S-C-~/E~
FIND OF WORK CO~.P~D:
F_~ployees in positions allocated to these c.lasses provide,
or supervise and administer,, nursing c~re to patients Ln a~
Ontario Hospital, or ot~er hospital setting. It most positions,
shift rotation is necessary an~ employees must spe~ ~he major
par~, if not all, of t_heir working t~ne providing personal
nursing cate ~o patients.
POSITIONS TO BE EXCLUDED':
Posi:iohs of nurses engaged in nursing education: providing
consultant and inspectionai services .in ~he public health nursing
field; or working as nurses L~ a clinic se~g without shift
~osi=ions of employees with nursing qualifications, ~ut who
nme nou direc=ly involved with patient care, must be carefully
analyzed to determine wheuher'~he duties performed warr~n~
inclusion in this series. Personal qualifications niche are not
a fac=or'iln alloca=ing a position uo this class series.
· ' ~THOD OF POSITION EVALUATION:
These 'class levels ar~ established ~¥ a com~ination of
regular classification proced~e~ and poi.n: ra=~ng
Individual positions also can be evalua=ed by a cc~ina=ion
these t~o me:hods, to ensure full considers=ion and accurate
assessment of all position data. This is particularly
a: ~he senior supervisor! ar~ achninisnrazlve levels0 as
~ndividual positions may vary considerabky ~dependhn~ on
of hospitals, exi~=ing ~rea~ent and ~duca~ion programmes, and
the degree of 'aur. hority and responsibility which has ~een
delegated to the position.
? ~OU~: SP-O6 Nursing
SERI~S: Nurse, General
C~SS CODE: 50054
Summary Specification
NURSE 3, GL'N"CRAL
CIASS DEFINITION:
~mployee$ in positions allocated to this class provide
professional supervis:on of the nursing and personal care of
a group of patients in an infirmary., war~ or admi~',istrative
unit of an Ontario.Hospital or other provincial i~stitu:ion.
Most pos~t~ons in this class are found on the day shift. In
such posltzons -these employees schedule duties, arrange the
rotation of shafts and counsel and discipline staff as required.
Al=hough employees u~ this class receive direction from
supervisory nursing, medical or institutional s~aff~ they are
required to exercxse some independent judgment.and initiative.
particularly ~n emergenckes. They oversee treatment procedures,
revtew charts, prepare reports, maintain records, ensure general
maintenance and cleanliness of waz~ facilities, order suppiies,
~uper~ise the provision of food serv%ces, to patients and assist
~n staff training progr'~.ms. They may conduct clinics or provide
outpatxent orthopaedic or emergency care.
i. Registration as a nurse zn Ontario; good knowledge~of
professional cheocy and practice as applied to institutional
nursing; preferably completion of a post-graduate certificate
course sn nur~sng administration.
2. Msnzmum of two years of. acceptable graduate nursing expe~ience,
preferably related to the duties ro be performed.
Abzlsty to sup~rvzse ward or znfirmary nursing service~; ability
to meet the public and to provide counsel to staff mnd to patients'
reiatsves as required; znit~ative; good physical and mental heal:h.
Dece~er.
10202
RE~{ABiLITATION OFFICER I, HEALTH
CLASS DE?I~ITION:'
This class covers positions of employees under training in
industrial rehabilitation work in a psychza~rlc hospital or mental
resardation facility. Under supe.-vision, they perform any or all
the duties of a Rehabilitation Officer 2, Mealth and receive
on-the-job instruction in the techniques and procedures involved
in effecting_the re-employment of per~ons who have been mentally
ill or are mentally retarded.
QUALIF I CAT IONS '.
1. Grade 12 education; preferably a degree in one of the social
sciences from a university of recognized standing.
'2. Preferably some prior, related work experience.
3.' Mental maturity; a genuine interest in and ability to work
with the mentally disordered or retarded and ex-patients;
ability to communicate effectively with hospital staff,
patients, ~mployers and the public; patience; tact; sound
judgement; personal suitability,
R__evised J_an__u.ary 1969
T.C. July_ 1. 1972.
Unde~ qenerai supervision, employees in positions in ~his
class use a-~O~lple.~_.~nge__of industrial rehabilitation services
to'prepare patients', out-patients Q~ ex-patients at'a psychiatric
hospital or mental re%ardatio~ ~a¢~lity, for re-employment within
the community.
In conjunction with other hospital staff~ these employees
review the medical, educational and work backqrou~d of lndividuai
cases: appraise aptitudes; discuss tentative DMog=~mes with
clinical staff and decide on a realistic individual vocational
rehabilitation programme. They collaborate and maintain liaison
with other provincial and federal agencies in mat:ers such as:
vocational or on-the-job training and maintenance allowance; 'job
placements and they provide follow-up counsal!ing and Ob:din
assistance from community agencies 'as required. They also
promote public understanding an~ acceptance of ~he mentally ill
or retarded.
?hese employees may assist in obtaining contracts for
industrial therapy workshops and may par=icipate in their
operation. They may supervise and inst.-oct Rehabilitation
Officer trainees and clerical staff. The prepare reports an~
correspondence as required and perform related duties as asSigned~-
~UALZFICATIONS:
1. Grade 12 education; preferably 'a da~ree in one of the social
sciences from a university of recognized standing.
2. At least one year's experience'in rehabilitation work in
Ministry of Health or directly related experience acceptable
to the Civil Service Commission as the eq~livalen~.
3. Ability to work effec:ively with =he mentally disordered or
retarded and with .ex-patients; ability =o communicate
effectively with employers a~d thB public; tact;
judgement; patience'.
Revised January 1969
T.C. Ju!v t,i197_~
SENT BY:OPSEU ;12- 4-89 ; 16:42 ; ~ 416 971 6108;~
102'06
P~HABILITATiO~ OPFICER 3 ~ EEAL~"~
CLASS DEFINITION:
'This class covers positions of employees who, through
supervision of subordinate placement personnel, a thorough
knowledge of job opportunities in local industry and liaison with
appropriate Community, provincial and federal agencies,
participate in and promote an effect'ire rehabilitation programme
in a psychiatric or mental retardation facility, by arranging
employment for patients participating in industrial ·services
wurkshops and ~or their revemploymen= within the ~cmmunit¥.
In their contacts with industry they endeavor ko obtain
contracts for processing or manufacture in the institution's
industrial programme and to create job.opportunities for patients
or residen:s. In conjunction with industries staff they assess
the work needs and.capabilities of the induserial
investigate product opportunitte~ within t~e~e needs and
capabilities, with due consideration 'to the possible.impact on
competitive industry, and negotiate suitable contracts. They
.' also arrange for the .delivery of raw materials and completed
goods.
In some positions, in institutions where the workshop and
institutional services progrm~ne is limited in.scope, they may'
b~ responsible fO~ the operation of these services and the
direction of the Subordinate staff involve~, in addition tO the
function ~escribe~ above.
QUALIFICATIONS:
1. Grade 1~ education; preferably a degree in one of the social
sciences from a university of recognized standing.
2. Several years of experience in ~he fiel~ of social and
vocational rehabilitation or a combination of formal
· education and business or industrial experience a¢ceptab!e
to the Civil Service Commission.
3. Supervisory ability; ability to establish and maintain goud
'working relationships with hospital staff, patients,
employers and community aqencies; tact; pa=ience; sound
Judgement.
:' / Revi sed _Januarv 1969
T.C. Jul~ 1~ 1972