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HomeMy WebLinkAbout1990-1923.Abrosimoff.92-03-13 ONTARIO EMPLOYES DE LA COUROHNE CROWN EMPLOYEES DEL'ONTARIO GRIEVANCE C,OMMISSION DE SETTLEMENT REGLEMENT BOARD DES GRIEFS [80 DUNDAS STREET WEST, SUfTE 2~00, TORONTO, ONTARIO. M5G IZB TE'LEPHOt'JE/TELEPz-~ON~_- tjx61 ~6-~88 t80, RUE ~UNOA~ ~EST, BUREAU 2100, TORONTO (ONTARIO]. MSG ~Z8 FACS]M~LE,'TELECOP[E : (4 ]6] J25~ :395 1923/90 IN THE MATTER OF /~N /~BIT~ATION Under THE CROWN EMPLOYEEB COLLECTIVE B~RG~INING ~CT Before THE GRIEVANCE SETTLEMENT BO~RD BETWEEN OPSEU (Abrosimoff) Grievor - a~d - ' The Crown in Right of Ontario (Ministry of Community & social Services) Employer BEFORE: R. Verity vice-Chairperson I. Thomson Member D. Clark Member FOR THE M. Wright GRIEVOR Counsel Scott & Aylen Barristers & Solicitors FOR THE S. Patterson EMPLOYER' Human Resources Secretariat Legal Services Branch Management Board of Cabinet HEARING June 5, 1991 October 15, 21, 28, 31, 1991 2 DECISION In this matter eight employees who worked as Developmental Service Workers at Southwestern Regional. Centre filed identical grievances, dated September 21, 1990, alleging impr.oper classification as Counsellor 2 (Residential Life). The remedy. sought was reclassification as Counsellor 3 (Residential Life). However at the hearing, the Union contended that a Berry type of award was the appropriate remedy. Southwestern Regional Centre is. a large residential facility located near Blenheim, Ontario which currently accommodates some 600 developmentally handicapped residents. All grievors work at the Regional Centre in a day program called "Training On The Job". The program is designed to provide a variety of vocational opportunities with emphasis on reality orientation and social skills for approximately 120-125 residents. The long range goal of the vocational program is to facilitate community placement of residents. Training On The Job is comprised of 11 different program areas. The grievors provide services in four program areas; namely, the Mobile Crew, the LaUndry Program, P.R.I.D.E. program (Preparing Residents Individually for Dignified Employment), and the Livestock Program. The stated program objectives read, in part, as follows: To provide a realistic work environment that is conducive to the development of acceptable skills, work habits and social 3 behaviours; To offer to every client involved in Training On The Job the type, -intensity and mode of assistance necessary to grow socially, emotionally and vocationally ..... ; To create a complete and .comprehensive Training On The Job programme that makes available to all clients of Southwestern Regional Centre and.its catchment area, an appropriate pre- vocational/vocational/life skills training opportunity; and To ensure the safety of our clients while they are involved in our training programme, through the use and training of good safety practices and procedures ........ The hearing proceeded on the evidence of four representative grievors based on the class standards approach. The parties agreed that the position specification form for DevelopmentaI Service Worker - Training On The Job was of no assistance and that the evidence of the four representative grievors together with the testimony of supervisor Mrs. Carolyn Costello accurately reflected the duties and responsibilities of the positions in question. We turn now to review some significant portions of the evidence. Donna Lefaive is one of two Developmental Service Workers (D.S.W.) responsible for the Mobile Crew Program. She commenced work at the Regional Centre in 1974 and for approximately 10 years was employed in the nursing unit and later in the woodworking shop. When that shop closed in April 1990, Mrs. Lefaive and a co-worker developed and obtained acceptance for a new program called "mobile crew". The purpose of the program is to train five residents at any given time to work in the community. The goals of the program include on~the-job training, 'community 4 awareness, training in appropriate social skills and the development of some degree of independence. In the fall of 1990, a contract was negotiated with "Bingo Country" to clean the facility three hours a day, five days a week. In addition, there were a number of seasonal contracts - cleaning seven parks in the Town of Blenheim, cleaning the beach and park in the Village of Erieau, working in orchards and fall yard work at Rondeau. The mobile crew are paid a nominal sum for work performed and individual residents working in the program are credited with a proportionate share of monies earned~ The skills taught in mobile crew include training in the use of hand equipment such as rakes, brooms, shovels, dust pans, floor mops, pails, cleaning rags; painting and the use of paint brushes; general yard maintenance, clean-up and.refuse handling; general housekeeping duties; lifting and carrying, correctly; loading trucks and wagons; reality orientation; social skills training; appropriate communication and behaviour with the public; and general community awareness. In addition, t[~e grievor is required to drive the facility van to and from work locations, provide for the health and safety of residents, take appropriate disciplinary action where necessary, submit program budgets, complete certain documentation for contract billings, a~range monthly work schedules, advertise the program within the community, interview residents for program enrolment, prepare s'tatistics on resident attendance on the program; provide assessments on resident progress 5 and behaviour and preparation of monthly reports. According to Mrs. Lefaive, 85% of her time is involved with vocational training of resident~ and, unlike Ward Residential Counsellors, she is not required to provide direct care in the sense of administering medication and bathing residents. Jane Osborne is the only D.S.W. involved in the Laundry Program. Her direct supervisor, Mark Robinson, is a senior D.S.W. who has responsibilities in three areas - housekeeping, residence and service area assistants and laundry. Mrs. Osborne commenced work at the centre in 1970 and became classified in residential staff duties in February, 1971. She worked in residential areas of~ the facility until 1976 when she became an occupational instructor. Since then, she has worked in the training and rehabilitation workshop, a special workshop dealing with the multi-sensory impaired, the North Elgin Pre-Vocational Program, housekeeping and finally the laundry. The laundry program involves the use of 21 residents to assist some 20 full-time staff in the handling of 20 tons of laundry on a weekly basis. The residents work in the laundry under the supervision of Mrs. Osborne from approximately 8:15 a.m. to 11:15 in the morning and from 1:00 p.m. to 3:00 in the afternoon. The skills taught in the laundry program include shaking and spreading of damp sheets; folding towels, bibs, facecloths and other pieces of linen; spreading diapers; receiving pillow slips 6 from the mangle (large ironing machine); feeding sheets into the mangle; sorting linen; assisting on train deliveries of linen to all areas in the main building; assisting with carts; folding shirts on folding machine; picking up the count papers for linen orders; assisting in the soiled linen sorting room; assisting with loading and unloading of dryers; and icutting labels used for stamping. The residents are paid a nominal sum for their labours. Mrs. Osborne testified that in 1985, due to the introduction of "the motivation and training module", her position as Occupational Instructor 2 was declared surplus to the needs of the facility. Shortly thereafter, she was rehired in the position of D.S.W. and classified as Counsellor 2 (Residential Life). Since then, she has been required to assist in residential areas at "peak times" from approximately 7:00 a.m. to 8:00 a.m. and from 11:45 a.m. to 1:00 p.m. During "peak time assignments" she is required to assist residential staff in bathing, shaving, grooming and feeding residents. Mrs. Osborne testified that the laundry is a highly productive area which contains potentially dangerous equipment. On her evidence, it is clear that the safety of residents is a primary concern. She is responsible for documentation of the records of 15-16 of the 21 residents in the program, the discipline of all 21 residents in the laundry unit, the resident production requirements, and the safety of the ~esidents. In addition Mrs. Osborne, like all D.S.W.'s, is a member of the I.D.P. (Inter Disciplinary Progr.am) - a multi-disciplinary resource team which annually sets goals and reviews the progress of individual residents. According to her evidence, she teaches generic Skills of work readiness and does not attempt to train residents to be future laundry workers. Dianne Brazil is one of two D.S.W.'s who work in the P.R.I.D.E. program under the supervision of a senior D.S.W. Cheryl Coleman. Ms. Brazil has wor. ked at the Regional Centre since 1970 in a number of residential ward settings. In 1985 she worked in the pre-vocational training program and in 1988 she was transferred to the training and rehabilitation workshop, which is the forerunner of the P.R.I.D.E. program. P.R.I.D.E. operates in a large room in the basement of the main building of the Regional Centre and "employs" some 20 residents. The program consists of a store where crafts, plants and vegetables are sold to the general public. The balance of the space consists of a workshop where various crafts are produced. The skills taught in the P.R.I.D.E. program include sub-contract related skills (sorting, assembling, counting, paCkaging, shipping); all phases of flower arranging silks and dried (cuttingt measuring, stemming, stem wrapping, bow making, recognizing types and colours of flowers); wedding flower construction (measuring', cutting, tying, counting, packaging, decorating wedding hearts and wishing wells with flowers); assistance in pricing and display of all products manufactured in 8 shop; general maintenance of shop and equipment; use of small hand tools and appliance (scissors, staplers, glue guns, brushes, coffee makers, microwaves); distribution and posting of advertising literature for sale days; meeting and dealing with the public as visitors; assisting at special sales (decorating, customer assistance and delivery, door-to-door vegetable sales including money handling); care and maintenance of the retail sales area; assisting other clients with more debilitating handicaps during toiletting, coffee breaks, travel between work and residence; assisting in Livestock and Horticulture prc.gram - harvesting and processing vegetables; safety; microwave cooking (simple food preparation); reality orientation; and social skills training. Ms. Brazil testified that recently there has been greater stress in teaching the basics of reality orientation and social skills in a formal classroom setting. She described reality orientation as the teaching of basics such as the day, month, year and what the weather is like. Similarly, she described social skills training as instruction in acceptable behaviour in both social and work related settings, performed as a game. There is a safety emphasis with the use of safety goggles and extra care on the use of scissors, wire cutters and hot glue with the glue gun. Ms. Brazil prepares daily data on reality orientation and the social skills program as well as the preparation of progress notes and behavioral reports. According to her evidence, there is greater risk of injury in the workshop than on the residential wards, due in part to the presence of workplace equipment and a wider variety of 9 functioning'levels of clients in the occupational setting. Mary Reaume is one of' three D.S.W.'s in the farm area with designated responsibility for the Livestock Program. She works under the supervision of Kris Dembinski. who has overall responsibility for the greenhouse area, the farmland area and the livestock area. Mrs. Reaume has worked at the Regional Centre since 1976 in various locations including the nursing unit and residential areas. Since 1984 she. has worked in the rehabilitation stimulation program, the candlelight workshop, the special workshop and the North Elgin workshop. In April 1990, Mrs. Reaume Was assigned to the livestock program. That program involves the daily care and maintenance of one horse, two donkeys, five ponies, 14 goats, six pigmies, eight cows and assorted birds. 'She is responsible for the job training of eight residents who function at varying levels. The residents perform farm tasks as assigned by Mrs. Reaume between 8:30 a.m. - 11:30 and from 1:00 p.m. - 3:30 p.m. The skills taught in the livestock program include learning about and recognizing the various animals; the care and handling of animals (grooming, feeding, leading, watering); stable cleaning and preparation; barn maintenance; unloading and storage of straw and hay; identification skills (hay from straw, the difference between the grains and other food stuffs); recognition of sign and symptoms of illness in the animals; care and maintenance of equipment (tack, 10 shovels, forks, wheelbarrows, hay elevator, manure spreader, wagons, etc.); barn maintenance (general upkeep); safety; building skills related to animal accommodation needs (cages, pens, fencing); assisting with minor first aid requirements of animals; meeting and dealing with the public as'visitors; displaying and handling of animals at special events (parades, visits to senior citizen homes and centres); animal transportation; and assisting with harnessing of animals. Mrs. Reaume described other equipment that she uses including several tractors, a bailer, a conditioner, a harrow, a diviner, and a potato digger. The residents attend special events such as pet day at the Public General Hospital and various parades. The livestock program at 'the Regional Centre is open to public visitation. In addition, Mrs. Reaume prepares client progress notes, client behaviour notes, I.D. reports and keeps medical records on all the animals. The physical demands of the job require the grievor to work in an unheated barn and to work outside in all weather conditions. She is responsible for the maintenance of the barn and the safety of both the residents and the animals. In addition, Mrs. Reaume works cutting hay, dealing the veterinarian and the farrier, harrowing the pasture, divining the pasture, spraying various chemicals on the field, deworming and providing medical treatment to the animals. The Union called one further witness, Jacki Sharratt, to describe her duties as Senior D.S.W. in the Step Ahead Store at Blenheim. Since the Union is not making a usage argument, Ms. 11 Sharratt's evidence does not assist in the resolution of the instant grievances. The Employer called one witness, Carolyn Costelto, supervisor of "Training On The Job" since 1984 (classification - Institutional Care O.M. 14). Mrs. Costello has been involved in-vocational training since September of 1975. She reviewed the nature of the job performed by each of the grievors and the expeCtations she has particularly with regard to the increased emphasis on social skills and ~eality training. In particular, she was of the opinion that in the P.R.I.D.E. program the majority of time is now spent on social skills training. In large measure, Mrs. Costello agreed with the testimony of the four representative grievors as to the nature of their duties and acknowledged that staff involved with Training On The Job has developed a long history of skill~ in vocational training'since the 1970's. Mrs. Costello testified that "day programmers", such as the grievors, and "residential staff" working as D.S.W.'s or Senior D.S.W.'s and functioning as primary care givers fall within the same classification either as Counsellor 2 (Residential Life) or Counsellor 3 (Residential Life). Mrs. Costello stated that the purpose of Training On The Job was to prepare residents for community integration. She testified that since January 1990 "with a large emphasis on social skills and reality orientation, job training has become a secondary focus of the program". However, when questioned in cross-examination, she 12 agreed that approximately 20% of the work time of the grievors was devoted to the teaching of social skills and reality training. The thrust of her evidence was that while the grievors performed different jobs than Ward Residential Counsellors both groups are primary care givers involved in the teaching of life skills whether or not the emphasis is work related or non-work related. She agreed that since November 1990 the 'mobile crew has had no interaction with a Senior D.S.W. However, she maintains that Employment Support Services processes and negotiates all contracts for the mobile crew. In cross-examination, Mrs. Costello acknowledged that Mary Reaume was involved in the buying and selling of livestock. According to the supervisor's evidence, Mrs. Reaume has full authority to sell livestock but must obtain her approval for the purchase of animals. Mrs. Costello acknowledged in cross-examination that of the four program areas in question all grievors with the exception of Jane Osborne in the laundry program had some financial responsibilities associated with their program areas. The grievors allege improper classification as Counsellor 2 (Residential Life). The current class standard reads: COUNSELLOR 2 (RESIDENTIAL LIFEI CLASS DEFINITION: Employees in positions allocated, to this class have successfully completed the prescribe~ Mental Retardation Certificate Course (Residential Life) and, as qualified Counsellors, act as substitute parents for an assigned group 13 Of mentally retarded residents in an Ontario Hospital School or similar facility. On any shift, under the direction of a supervising Counsellor, incumbents of positions in this class actively encourage and train the residents to develop acceptable standards of personal behaviour, cleanliness, dress, conduct and sportsmanship. These employees supervise the residents on or off the premises and participate in sports, games, hobbies and other programs related to the needs of the residents and designed to teach them the mechanics of daily life. They counsel, advise and encourage the residents in the areas of moral development, deportment and adjustments to the demands of contemporary society. They may administer prescribed medication, assist in medical treatment and chart residents' behaviour and progress. These employees meet With other Counsellors and other staff to discuss problem cases and methods of unit programming. They may provide advice and guidance to less experienced Counsellors and may supervise Counsellors-in- training and be responsible for their practical instruction. They may temporarily be assigned to other areas of resident therapy as required. OUALIFICATIONS: 1. Successful completion of the prescribed Mental Retardation Certificate Course. 2. Demonstrated ability and desire to understand the problems of handicapped persons; the capacity to establish and maintain effective relationships with them; leadership; resourcefulness; integrity; good moral character and habits; emotional maturity; good physical condition. The remedy requested is a Berry type of award or in the alternative, reclassification as Counsellor 3 (Residential Life). The higher class standard sought as an alternative remedy reads as follows: COUNSELLOR 3 (RESIDENTIAL LIFE) Under the direction of the senior Counsellor in charge, employees in positions allocated to this class supervise the subordinate staff in a residence usually housing of the order 14 of 35 residents in an Ontario Hospital School or similar facility. They are required to work on any shift and assist in the training of Counsellors. Thsy may temporarily be assigned to other areas of resident therapy as required. During the presence of the Counsellor in charge of the residence they assist in the supervision and instruction of residence staff. During the shifts, or other periods, when the Counsellor in charge of the residence is not present, they are in charge of the residence acting in accordance with the instructions of, and with authority delegated by the Counsellor responsible for the residence. These employees direct subordinate staff on their shift in providing day-to-day living activities for the residents: self-help, socialization and other training programs related to the needs of the residents. They meet parents and visitors and advise and consult with parents concerning their resident children. They organize and assign work to subordinate staff; train and advise Counsellors in their duties; maintain standards of cleanliness and discipline to ensure proper moral and social training of residents; control drugs; supervise the administration of prescribed medications; consult with supervising counsellors and other staff on the problems of individual residents; assist in supervising pin money expenditures and maintain all pertinent residential records. OUALIFICATIONS 1. Successful completion of :the prescribed Mental Retardation Certificate Course or an acceptable equivalent combination of education, training and experience. 2. At least one year of experience in a Counsellor 2 (Residential Life) position. 3. Supervisory ability; ability to promote and maintain harmonious working relationships amongst subordinates and with other staff; ability to deal tactfully with parents and others; good physical condition. The Union maintains that the grievors are primarily involved in vocational training and that their actual duties and responsibilities lie beyond the current classification as Counsellor 2 (Residential Life). Mr. Wright contends that the grievors do not act primarily as substitute parents but rather as vocational instructors and that Mrs. Costello as a management employee is not a "supervising counsellor" as contemplated by the current class standards. Union Counsel contends that in~ the absence of any reference to vocational training in the class standard, the current class standard contemplates a residential setting. The thrust of the Union's argument for a Berry award is that the class series do not adequately reflect the grievors' duties and responsibilities. In support, the panel was referred to one authority - OPSEU (Bell et al) and Ministry of Community and Social Services 0553/85 (Knopf). The Employer argues that the current class standard is sufficiently broad.to capture the nature of the grievors' duties. Mr. Patterson contends that the grievors train residents "to develop acceptable standards of personal behaviour" and'that it is irrelevant whether the medium used is a pre-vocational setting, a vocational setting or a residential setting. The Employer contends that the grievors direct reporting relationship is to Mrs. Costello and that it is irrelevant whether supervision is provided by a management representative or by a bargaining unit employee. Mr. Patterson contends that the grievors supervise residents in "other programs .... designed to teach them the mechanics of daily life" as contemplated by the second paragraph of the Counsellor 2 (Residential Life) class standard. The Employer further contends that the commercial aspect of the various positions are not such as 16 to take any position out of the class standard. Two authorities are submitted in support - OPSEU (Elrick, Lanqlois, Lewis and Robertson) and Ministry of Correctional S,~rvices 10/85, 24/85, 19/85, 321/85 (Dissanayake); and OPSEU {Hartunq/Wolf) and Ministry of Government Services 59/89 (Slone). The issue for determination is whether or not the duties and responsibilities of each of the representative grievors, when measured against the current class standard[, are contemplated by the standard. For any of these grievances to succeed, the panel must be persuaded, on the evidence adduced and on the balance of probabilities, that the core duties performed are beyond those contemplated by the current class standard. A class standard is by nature a general document describing in generic terms a wide variety of specific jobs. However, a class standard is not meant to be a job description. It has long be recognized that a position specification form is generally designed to describe a particular job. In the instant matter, the position specification form filed is so general in nature that the parties have agreed that it is irrelevant and of no assistance. In fact, the position specification form before us contains no reference to vocational training which is the very essence of the job performed by each of the grievors. 17 There is no real dispute between the parties that the evidence establishes that all four representative grievors are primarily involved in various aspects of vocational training. In our view, it must be said that the grievors do act as substitute parents in the setting of a Regional Centre and in the context of vocational programs they train residents to develop acceptable standards of personal behaviour, cleanliness, dress, conduct and sportsmanship. The Counsellor (Residential Life) class series contains no preamble. The class series is designed to cover employees who have successfully completed Mental Retardation certificate courses and who work as qualified counsellors in a residential setting "in an Ontario Hospital School or similar facility". The current class standard of Counsellor 2 (Residential Life), dated July 1968, in the absence of.· any revision, is now somewhat stale-dated. It contains no reference~ to vocational training which, as we have indicated, is the essence of the work performed by each of the grievors. While we accePt the importance of generalized Class Standards, we must ensure that the core duties of a particular position fit comfortably within the assigned Class Standard. On the evidence adduced, we are satisfied that the core duties performed by all four grievors vary widely from the "core features" of the "archetype" of the classification. In our view, the class definition, Counsellor 2 (Residential Life) as presently framed, does not capture the nature of the work performed by any of the grievors. Accordingly, we find that each grievor is improperly 18 classified. In our view, this is the appropriate case for a Berry type of award and that the Employer be ordered "to find or create" a proper classification for each of the grievors. If as we have found the grievors are improperly classified as Counsellor 2 (Residential Life) it cannot be said that they would be properly classified as Counsellor 3 (Residential Life). The Employer is directed to reclassify the grievors within three months of the release of this award. In the event that such reclassification results in a higher rate of pay, the grievors shall be entitled to retroactive compensation 20 days prior to the filing of the grievances on September 21, 1990. We retain jurisdiction during the implementation of this award. DATED at Brantford, Ontario, this ~i~ day of ~rch;- 1992. ~: L. VERITY, Q.C. - VICF/CHAIRPERSON .............. "I Partially D~ssent" {partial dissent attached) D. CB~RK - ~E~B~R PARTIAL DISSENT GSB #1923/90 OPSEU (Abrosimoff) and The Crown in Right of Ontario (Ministry of Community and Social Services) I have read the majority decision and feel I must, with ali due respect, dissent in part. I certainly agree that in Mrs. Reaume's case (Livestock Program) a Berry type award is appropriate. Obviously her duties and responsibilities associated with the animals and machinery do not fall within the class standard. I do not, however, agree that the grievors in the Mobile Crew Program, LaUndry Program and P.R.I.'D,E. Program are improperly classified. Although I do not dispute the fact that the class standard of Counsellor 2 (Residential Life) is outdated and makes no reference to vocational training,. I do feel that the class stand~rd is sufficiently broad enough to capture the nature of the grievors'" duties in the remaining three programs. With respect to the class standard of Counsellor 2 (Residential Life), it states that employees in this class act as "substitute parents" and they "train residents to develop acceptable standards of pe.rsonaI behaviours, cleanliness, dress, conduct and sportsmanship". This Board has already determined that the grievors do act as substitute parents and they do train remidents to develop acceptable standards of personal behaviour, etcetera, albeit in a vocational setting. The standard also refers to the fact that the work is performed "under the direction of ~supervising Counsellor". In the P.R.I.D.E. Program there is a Senior DSW there ail of the time. In the Laundry Program the Senior DSW is present first thing every morning and Ms. Osborne testified that "I don't require much supervision but he is available by phone or beeper". In my opinion, "under the direction of a supervising Counsellor" does not mean that the supervisor has to be physically located in the Laundry building. He was available if needed. In the Mobile Crew - 2 - Program, Ms. Lefaive's evidence was that she saw Ms. Costello virtually every morning and at the end of the day and when Ms. Lefaive had concerns, supervisory support was available when she worked in the office. At the time in question, Ms. Lefaive was physically located at the Centre. In the second paragraph of the cia.ss standard it refers to supervising the residents "on or off the premises". The residents in the Mobile Crew Program go out to the parks, the beach and the Bingo Hall. The "Resident" staff also take the residents out (although not as often) to the bank, library and for recreational purposes. The class standard then states that the employees "... participate in sports, games, hobbies and other programs ... designed to teach (the residents) the mechanics of dail.y life" and further makes reference to the "demands of contemporary society". Within each of the three programs, the grievors do participate with what the residents are doing. The class standard does not say that they supervise the residents in sports, games or other programs. The training function is teaching function, teaching by example. In the Mobile Crew Program, the residents are introduced to community survival and community awareness skills. They are taught such things as the meaning of a red light, 'when to say hello, when to shake hands, when to introduce themselves to people, to pay attention to tasks, and to finish a task. In addition, a lot of time is spent at the Centre teaching the residents social skills and reality orientation. In the P.R.I.D.E. Program, reality orientation and social awareness skills are explicitly taught in classroom setting. The very nature of the work resembles a hobby or craft orientation. In the Laundry Prot~ram the goal is not to train the residents to become laundry workers but to teach them generic skills to integrate them into society. Ms. Osborne agreed that she taught the residents acceptable social behaviour and tried to develop their communication skills. She also, during the peak periods, assisted in the residential areas by "encouraging appropriate conversation" and "socializing" with the residents. The class standard makes reference to charting residents' behaviour and progress as well as discussing problem cases and methods of unit programming. In my submission, Ms. Lefaive, Ms. Osborne and Ms. Brazil do this through the regular staff meetings and the Inter-Disciplinary Program. As members of the multi-disciplinary resource team they discuss and review the progress of individual residents. 3/... The stated goal of the "Training On The Job" program is "to provide every client entering this program the opportunity for life skills training that will facilitate community placement appropriate to their needs, desires and competencies". In my opinion, that is what the grievors do and it is irrelevent that it is done in a vocational setting. The residents are taught generic life skills for integration into society. Inherent in this integration is the fact that there are certain roles to be played and rules to be observed. The residents are continually being taught the necessary skills to accomplish this. In conclusion, I agree that a Berry type award is appropriate for the grievor in the Livestock Program. I feel, however, that the grievors in the Mobile Crew Program, the Laundry Program and the P.R.I.D.E. Program are properly classified and as such, I would have dismissed their grievances. Don M. Clark