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HomeMy WebLinkAbout1992-1084.Manji.93-01-07 ... !\ "" -'~ ONTARIO EMPLOYES DE LA COURONNE CROWN EMPLOYEES DE L'ONTARIO 1111 GRIEVANCE CpMMISSION DE SETTLEMENT REGLEMENT BOARD DES GRIEFS 180 DUNDAS STREET WEST SUITE 2100, TORONTO, ONTARIO. M5G IZ8 TELEPHONE;lTELEPHONE (416) 326-'388 180, RUE DUNDAS OUEST BUREAU 2100 TORONTO (ONTARIO) MSG lZ8 FACSIMILE /TELECOPIE (416) 326-1396 1084/92 IN THE MATTER OF AN ARBITRATION Under THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLEMENT BOARD BETWEEN: OPSEU (Manji) Grievor - and - The Crown in Right of ontario (Ministry of Government Services) Employer Before: J.H. Devlin, Vice chairperson For the Grievor. N.A. Luczay Grievance Officer ontario Public Service Employees Union For the Employer: Percival Toop staff Relations Officer Management Board Secretariat Hearing. December 16, 1992 I I I ~ l~~~~ l \ . \ i 1 In this case, the Grievor claims reimbursement for orthodontic expenses in accordance with article 57.2 of the collective agreement which provides as follows: Effective February 3, 1992, the Employer agrees to pay one hundred percent (100%) of the monthly premium for services relating to orthodontics, to apply only to dependent unmarried children of the employee between the ages of six (6) and eighteen (18), with benefits equivalent to Rider 3 of the ontario Blue Cross Plan on the basis of fifty percent/fifty percent (50/50%) co-insurance, in accordance with the current ontario Dental Association Schedule of Fees, up to a lifetime maximum benefit of three thousand dollars ($3000.00) for each such dependent unmarried child. A similar provision appeared in the prior agreement although, under that agreement, the maximum lifetime benefit was $2000.00. The expenses which are in issue were incurred by the Grievor on behalf of her son during the period from July of 1989 to March of 1991 and were submitted for reimbursement in February of 1992. The Grievor explained that it was only at that time that she became aware of her entitlement to orthodontic benefits. The insurance carrier allowed the Grievor's claim in respect of expenses incurred in 1991 but declined to reimburse the Grievor for expenses incurred in 1989 and 1990 on the basis that the insurance plan provides that claims must be submitted by the end of the calendar year following the year in which the expenses are incurred. I ~ ~ ~~. i . 2 It was the position of the Union that the time limit relied upon by the carrier is not binding as it does not form part of the collective agreement. The Union further submitted that the Grievor acted promptly when she became aware of her rights and that the Employer had not objected to the grievance on the ground of timeliness It was the position of the Employer, however, that the time limit relied upon by the carrier is standard in benefit plans of this sort. The Employer further maintained that given the delay in submitting her claim, the Grievor should be disentitled to relief based upon the doctrine ~ of laches. Moreover, the Employer pointed out that the time limit for submitting claims is clearly set out in an information booklet concerning employee benefits which the Employer is required to make available to employees in accordance with article 44.6 of the collective agreement. The Grievor indicated, however, that she was not provided with the booklet by the Employer. While the collective agreement makes no reference to a I time limit for the submission of claims for orthodontic benefits, the agreement contemplates that such benefits will be provided through the vehicle of an insurance plan. A standard plan will commonly specify a time limit for the submission of claims and, under this collective agreement, it is the obligation of the Employer to make available to employees an information booklet. Presumably, the purpose of the booklet is to bring to the , ~,...:':---: "='16'~'" r i t ,\ \ 3 attention of employees the particular features of benefit coverage. Accordingly, it is my view that if the Employer intends to rely upon a particular feature of coverage, such as a time limit for submitting claims for orthodontic benefits, then it must be demonstrated that there has been compliance with the obligation set out in article 44.6 to make an information booklet available to employees. In this case, although there was a dispute concerning compliance with article 44.6, the parties agreed that it was not practical to resolve this dispute in the limited time available on a day when a number of other cases were also scheduled for hearing under the expedited arbitration procedure. Accordingly, I .. provided both parties agree, additional time shall be set aside under the expedited procedure for purposes of resolving this dispute. Failing agreement to proceed in this manner, the dispute shall be referred to a panel of the Board for hearing in the normal course. DATED AT TORONTO, this 7th day of January, 1993. 0 iCu~,-8 bbl L vice Chairperson ./