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HomeMy WebLinkAbout1995-0131.Latimer.04-03-05 Decision Crown Employees Commission de ~~ Grievance Settlement reglement des griefs Board des employes de la Couronne ~-,... Suite 600 Bureau 600 Ontario 180 Dundas Sl. West 180 rue Dundas Ouest Toronto Ontario M5G 1Z8 Toronto (Ontario) M5G 1Z8 Tel. (416) 326-1388 Tel. (416) 326-1388 Fax (416) 326-1396 Telec. (416) 326-1396 GSB# 1995-0131 1995-0132, 1995-2132 UNION# 95A500 95A501 96C063 IN THE MATTER OF AN ARBITRATION Under THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLEMENT BOARD BETWEEN Ontano PublIc ServIce Employees Umon (LatImer) Grievor - and - The Crown In RIght of Ontano (Mimstry ofCommumty Safety and CorrectIOnal ServIces) Employer BEFORE Susan D Kaufman Vice-Chair FOR THE UNION Nelson Roland Ryder Wnght Blair & Doyle Barnsters and SOlICItorS FOR THE EMPLOYER Greg GledhIll StraffRelatIOns Officer Mimstry of Commumty Safety and CorrectIOnal ServIces HEARING August 13 2003 and February 4 2004 2 IMPLEMENTATION DECISION The DecIsIOn on the ments In thIS matter was Issued on May 24 2001 An ImplementatIOn heanng concermng remedy was held on August 13 2003 The undertakIngs gIven by the employer on August 13 2003 regardIng ItS ImplementatIOn of certaIn dIrectIOns gIven In the DeCISIOn dated May 24 2001 and other Orders respectIng dIsclosure and dIrectIng Mr Roland and Mr GledhIll to hold certaIn InfOrmatIOn In stnct confidence were set out In an Intenm rulIng dated August 28 2003 I receIved the folloWIng Items from the Gnevance Settlement Board subsequent to the August 28 2003 Intenm rulIng 1) October 6 2003 copy of a letter dated October 2, 2003 from Mr Roland to Mr GledhIll and a copy of a FunctIOnal AbIlItIes Form dated Sept. 22/03 2) November 4 2003 letter from Mr GledhIll dated November 4 2003 (copy to Mr Roland, Ms Ravensdale, Mr Chenard) pertaInIng to Umon's wntten response to Employer's August 13 2003 submIssIOns 3) November 6 2003 a) letter from Mr Roland to me wIth a copy of a medIcal specIalIst's report dated October 8 2003 b) copy of letter dated October 22, 2003 from Mr Roland to Mr GledhIll and 4 pages pertaInIng to the calculatIOn of lost wages, benefits, Interest and damages on behalf of the Umon, 4) November 26 2003 letter from Mr Roland dated November 6 2003 wIth copy of a medIcal speCIalIst's report dated November 6 2003 5) December 10 2003 letter from Mr Roland dated November 28 2003 requestIng reconvemng of ImplementatIOn heanng; 6) December 4 2003 letter from Mr GledhIll dated December 4 2003 regardIng Mr Roland's request. A further ImplementatIOn heanng was held on February 4 2004 1. Compensation for Economic Losses. The May 24 2001 DecIsIOn dIrected, among other thIngs The gnevor IS to be compensated for all wages, Interest, benefits and credIts lost as a result of the ImpOSItIOn of dIscIplIne floWIng from Supt. Chevner's letter dated May 17 1995 and Mr March's letter dated October 1995 (DecIsIOn, page 208 numbered para. 8) 3 The gnevor IS to be compensated and made whole, wIth Interest, for all loss of salary benefits and semonty she Incurred (wIth the exceptIOn of the claim for overtIme anSIng out of the employer's decIsIOn not to send her on the refresher course In March 1998 and 1999), IncludIng but not lImIted to the dIfference between her regular pay and the Short Term SIckness Plan benefits she receIved folloWIng the Jan. 15 and Jan 16 1997 IncIdents and the May 9 1999 IncIdent, and for losses anSIng as a result of the ImpOSItIOn of dIscIplIne I wIll remaIn seIsed wIth respect to quantum (DeCIsIOn, page 212-213 numbered para. 2) The employer IS to compensate the gnevor for paIn and suffenng, loss of dIgmty and mental angUIsh as a consequence of ItS actIOns I wIll remaIn seIsed wIth respect to quantum of the partIes are unable to agree (DecIsIOn, page 213 numbered para. 6) The partIes have been unable to agree as to quantum. On August 13 2003 the employer proposed that the folloWIng calculatIOns represent the gnevor's entItlement under the May 24 2001 DecIsIOn Pre - May 9,1999 Liability LTIP 473489 (to top up the LTIP payments the Gr receIved) SuspenSIOn 1796 76 (to replace the salary Gr lost due to her suspenSIOns OvertIme 1925 10 (to compensate the overtIme the Gr lost) VacatIOn CredIts 1061457 (62 03 credIts x 8 x 21 39/per hour) Comp Leave credIts 119784 (to replace 7 stat days the Gr mIssed) Total 20269 16 May 9 - March 24, 2000 May 9/99 left early USIng 5 5 hrs TIL 11880 (5 5 x 8) (TIL = tIme In lIeu) May 12 to Oct 8 USIng credIts to supp sIck 418349 (24.21 vacatIOn credIts) Oct 8 to Nov 7/99 on sIck leave (75%) 1035 07 (25% lost pay) Nov 8 - Dec 31/99 lost pay 691200 (21 60 x 8 x 40 days) Jan 1 - Mar 24/00 lost pay 10407.20 (21 89 x 8 x 60 days) Total 22756 56 Grand Total 20269 16 + 2275656 = 43025.72 Damages $5 000 00 4 In the fax I receIved on November 6 2003 and on February 4 2004 the umon accepted the employer's figure of $22,756 56 to compensate the gnevor for her lost pay between May 9 1999 and March 2000 and accepted the baSIS of the employer's calculatIOns, provIded on August 13 2003 as follows May 9 5 5 hrs of tIme In lIeu 5 5 hr x $21 60/hr $ 118 80 May 12 - Oct. 8/99 24 21 8-hr days x $21 60/hr $ 4 183 49 (Gnevor used 2421 8-hr vacatIOn credIts) Oct. 8 - Nov. 9/99 6 25 8-hr days x $21 60/hr $ 1 035 07 (Gnevor on SIck leave benefits and used 6 25 8-hr day SIck credIts In thIS penod to top up) Nov. 8 - Dec. 31/99 40 days x 8hr/da x $21 60/hr $ 691200 (Gnevor was not paid dunng thIS penod) Jan. 1 - Mar. 24, 2000 60 days x 8hr/da x $21 89/hr $10,507.20 Total $22,756 56 The partIes stated theIr pOSItIOns regardIng the follOWIng Issues a) Loss ofWa2es While in Receipt of Short Term Sick Benefits. On August 13 2003 the employer advIsed that for the penod pnor to May 9 1999 under the headIng "VacatIOn CredIts," It was propOSIng to compensate the gnevor for the dIfference between the short term SIck benefits she had been paid (75% of her regular pay rate) and her regular pay rate It stated that It calculated that she had taken the follOWIng numbers of SIck days In the follOWIng years and was entItled to be compensated for them (at 25% of her regular pay rate) under the Award Year Number of SIck days 1995 10955 1996 0 1997 123 56 1999 15 Total compensable SIck days 248 11 5 It stated that It arnved at the figure of $10 614 57 by the folloWIng calculatIOn 248 11 days x 25% = 62 03 8-hour days to be compensated at $21 39 per hour 6203 days x 8 x $21 39 = $1061457 The employer advIsed that It had used the term "VacatIOn CredIts" to descnbe Its calculatIOn of the dIfference between the gnevor's short term sIckness benefits and her regular pay because the gnevor had used her vacatIOn credIts In 1995 1997 and 1999 In order to receIve her regular rate of pay whIle on sIck leave The fax whIch I receIved on Nov 6 2003 IndIcates that the umon accepted the employer's calculatIOn that the gnevor was entItled to be compensated for the loss of 62 03 days whIle In receIpt of short term sIckness benefits pnor to May 1999 The umon's figure for that loss was $1063000 The umon provIded no explanatIOn for the dIscrepancy between ItS and the employer's figure I conclude that the gnevor was entItled to be compensated for 62 03 8-hour days for lost wages whIle In receIpt of sIck benefits pnor to May 9 1999 AccordIng to the CollectIve Agreement effectIve January 1 1994 to December 31 1998 gnevor's hourly rate from 1995 untIl Jan. 1 1999 was $21 39 The CollectIve Agreement effectIve January 1 1999 to December 31 2001 IndIcates that from Jan. 1 1999 to December 31 1999 her hourly rate was $21 60 b) Lost Wa2es While Suspended. The partIes were agreed that the gnevor was entItled to be compensated for havIng been suspended for two 12-hour shIfts (24 hours at $21 39 per hour) In 1995 and five 12-hour shIfts (60 hours at $21 39 per hour) In 1998 The umon dId not dIspute the employer's calculatIOn of $1 796 76 for that loss c) Lost Wa2es While on LTIP Benefits. The employer submItted that the gnevor was entItled to be compensated for the dIfference between her regular wages and the amount she receIved on L TIP In 1997 AccordIng to ItS records the gnevor had been on L TIP In 1997 for the folloWIng pen ods of tIme July 2 days 6 August 19 days September 21 days October 22 days November 19 days Total 83 days It advIsed that as L TIP pays 66 2/3 of the employee's regular rate, the gnevor was entItled to be compensated for one-thIrd of 83 8-hour days 1 e 83 /3 = 26 39 days x 8 hours x $21 60 per hour for a total of $473489 In Its fax whIch I receIved November 6 2003 the umon accepted the employer's figure for thIS loss In 1997 the gnevor's hourly rate was $21 39 per hour 83/3 = 27666 I calculate her loss for thIS penod whIle In receIpt ofLTIP benefits to have been 2766 days x 8 hours x $21 39 per hour = $4734 32 d) Loss of Statutory Holiday Pay: The employer advIsed that the gnevor had mIssed two 8-hour statutory holIdays In 1995 and five 8-hour statutory holIdays In 1997 for whIch she was entItled to be compensated at $21 39 per hour for a total of $1 197 84 The umon agreed wIth the employer's final figure for thIS loss e) Loss of Overtime Pay: On August 13 2003 the employer proposed that the gnevor was entItled to compensatIOn for 90 hours of mIssed overtIme between 1995 and 1999 at $21 39 per hour (90 x $21 39 = $1925 10) By fax whIch I receIved Nov 6 2003 the umon accepted the employer's figures regardIng overtIme On February 4 2004 the employer IndIcated that the gnevor had worked overtIme 45 55 hours In 1998 and that It had credIted her wIth 45 55 hours for each of 1999 and 2000 It stated that that was the basIs upon whIch It had concluded that It should compensate her for 90 hours of lost overtIme for 1999 and 2000 at $21 39 per hour The umon IndIcated that It questIOned the number of overtIme hours the employer credIted the gnevor NeIther the umon nor the employer was able to proVIde the actual number of hours the gnevor or C02s on average had worked overtIme between 1995 and 1999 The umon subsequently stated that It was ready to stIpulate that the gnevor was entItled to be compensated for 45 56 hours of overtIme per year and dId not request that the employer present eVIdence to establIsh the basIs upon whIch It had concluded that the gnevor had lost 90 hours of overtIme In 1999 and 2000 It submItted 7 that the gnevor should be compensated for 45 56 hours of lost overtIme on a "go- forward" basIs from May 9 1999 In matenal I receIved by fax on November 6 2003 the umon and the gnevor claimed a loss of twenty-four 8-hour overtIme ShIfts In each of 1999 2000 2001 and 2002 The onus IS upon the umon and the gnevor to prove any loss that she claims On February 4 2004 the umon and gnevor agreed ImplIcItly that she had lost 45 56 hours of overtIme In each of 1999 and 2000 No eVIdence was presented to support the proposItIOn that If the gnevor had been at work In 2000 2001 and 2002, In each of those years she probably would have had twenty-four opportumtIes to work 8-hour overtIme ShIfts, and that she would have worked those ShIftS, and that therefore she should be compensated for those lost opportumtIes, whIch total 192 hours per year On February 4 2004 the employer submItted that as the gnevor dId not have to work after March 24 2000 she was not entItled to compensatIOn for lost overtIme after that date I conclude, on the InformatIOn agreed to by the partIes, that the gnevor was entItled to be compensated for 45 56 hours of overtIme for each of 1999 and 2000 Art. 32 7 of the CollectIve Agreements In effect from January 1 1999 to December 31 2001 and from January 1 2002 to December 31 2004 states The overtIme rate shall be one and one-half tImes the employee's basIc hourly rate No reason was proVIded as to why the gnevor was not to be compensated for lost overtIme at tIme-and-a-half her regular rate The gnevor IS to be made whole for her reasonably foreseeable losses floWIng from her InabIlIty to attend at the workplace and perform her dutIes after May 9 1999 Because she was unable to work after May 9 1999 It was reasonably foreseeable that she would lose the opportumty to work overtIme and the hourly rate assocIated wIth that overtIme I therefore conclude that the gnevor should be compensated for lost overtIme opportumtIes In 1999 2000 2001 2002 and 2003 at the rate of 45 56 hours per year at tIme-and-a-halfthe hourly rates of $21 89 per hour In 1999 and 2000 $2232 per hour In 2001 $2426 per hour In 2002 and $24 85 In 2003 n Difference of E.!.. 8 In the fax I receIved on November 6 2003 the gnevor claimed the addItIOnal amount of $6 765 00 as a loss for the year 1999 ThIS was descnbed as "dIfference ofE I." The onus IS upon the gnevor to prove any loss that she claims On February 4 2004 neIther the gnevor nor the umon were able to explaIn the claim for the "dIfference ofE.I." In the absence of any eVIdence explaInIng thIS claim, I am unable to JustIfy the $6 765 00 claimed, but wIll reserve on the claim subject to proVISIOn of eVIdence 2) Claim for Compensation for Use of Accumulated Vacation Credits. The gnevor claimed compensatIOn for 200 hours In "lost vacatIOn pay" In each of 2000 2001 2002 and 2003 On February 4 2004 the partIes were In agreement that the gnevor had used 62 03 days of accumulated vacatIOn credIts to top up the short term SIck pay she had receIved In 1995 1997 and up to May 9 1999 However they were In dIspute as to whether the gnevor was entItled to compensatIOn at thIS tIme for the 62 03 days vacatIOn credIts she used In addItIOn to compensatIOn for the dIfference between her regular rate of pay and the short term SIck benefits she had receIved. The employer submItted that It was proper and that It was prepared to compensate the gnevor for 62 03 days of lost wages, but that the gnevor was not entItled to compensatIOn for havIng used up her accumulated vacatIOn credIts, and that the remedy to whIch she was entItled was that she be re-credIted her vacatIOn credIts The gnevor It submItted, was not entItled to be paid out for the lost vacatIOn credIts, as to do so would be to pay her tWIce for the same loss The umon submItted that the gnevor IS entItled to compensatIOn for two separate losses, whIch are two dIfferent heads of damages It submItted that the gnevor was underpaid by 25% whIle on Short Term SIck Leave benefits, and, In addItIOn, was Improperly forced to use up her vacatIOn credIts to top up her Income The employer should restore the gnevor's vacatIOn credIts, and the gnevor should be able to cash them out. ThIS approach would make her whole, as dIrected 9 The employer submItted that the gnevor's vacatIOn credIts would eIther be paid out on termInatIOn of her employment, or at thIS tIme, dependIng upon the Board's order AccordIng to the employer's records, wIth whIch the umon dId not take Issue pnor to May 9 1999 the gnevor had 62 03 8-hour vacatIOn day credIts whIch she used to top up her short term sIckness benefits, and from May 12 to October 8 1999 she used 24 21 vacatIOn credIts to top up her short term sIckness benefits Thus, It would appear that the gnevor used a total of 86.24 vacatIOn days to supplement her Income between 1995 and October 8 1999 On August 13 2003 the employer submItted that the gnevor had accumulated a further 6.25 vacatIOn credIts, and that she had a total of 9249 credIts, whIch she should use up over a two year penod. The purpose of vacatIOn pay put SImply IS to enable an employee to be absent from work on vacatIOn tIme wIthout loss of pay 1 e to have a paid vacatIOn. The gnevor may be entItled under the CollectIve Agreement to earn e g. 25 vacatIOn credIts per year whIch, If she were at work, would enable her to theoretIcally take 25 paid vacatIOn days off work each year The benefit IS realIzed In paid tIme off from work. However the gnevor has not been at work SInce May 9 1999 In March, 2000 the employer was ordered to pay the gnevor' s salary In full pendIng a final resolutIOn of thIS dIspute or a further Intenm order of the Board, or the anSIng of other stated CIrcumstances (see FIfth Intenm RulIng, p 31-32, para. 3) There IS no eVIdence before me that SInce March, 2000 the Gnevor has not been reCeIVIng her full salary for 52 weeks each year whIle not at work. Has a loss of her vacatIOn benefit for whIch she IS entItled to compensatIOn at thIS tIme emerged? The CollectIve Agreement In force January 1 1999 to December 31 2001 and the subsequent Agreements proVIde a system whereby an employee accumulates vacatIOn credIts In accordance WIth the number of years of contInUOUS servIce (Art. 46 1) Art. 46 7 proVIdes An employee WIth over (6) months of contInUOUS servIce may WIth the approval of the Deputy Mimster take vacatIOn to the extent of hIS or her vacatIOn entItlement and hIS or her vacatIOn credIts shall be reduced by any such vacatIOn taken. 10 The CollectIve Agreement does not contemplate that an employee wIll receIve pay In lIeu of vacatIOn tIme not taken, except In very speCIfic cIrcumstances Art. 46 11 states An employee who has completed SIX (6) or more months of contInUOUS servIce shall be paid for any earned and unused vacatIOn standIng to hIS or her credIt at the date he or she ceases to be an employee or at the date he or she qualified for payments under the Long Term Income Protection plan as defined under ArtIcle 42, (emphaSIS added) There IS no doubt that the gnevor had to use up her vacatIOn credIts, and In dOIng so Incurred a kInd ofloss Those credIts were removed from her "vacatIOn credIts bank." However the credIts had no actual cash value In the "vacatIOn credIts bank" untIl she ceased to be an employee or qualIfied for LTIP She has lost the abIlIty to realIze the benefit of paid vacatIOn tIme off, preCIsely because she IS not workIng. She has remaIned an employee, and the partIes adVIse me that SInce May 9 1999 her last day at work, the Insurance carner has not found her qualIfied for payments under L TIP Because she IS to be compensated for the dIfference between her regular wages and amounts she receIved whIle on STSB and L TIP the gnevor has Incurred no actual monetary loss In havIng used her vacatIOn credIts to supplement her short term SIck benefits and L TIP benefits Further If her vacatIOn credIts are restored to her she wIll be returned to the same pOSItIOn she would have been In had she not had to use them up and therefore wIll be "made whole" In that regard. As well, It appears from ArtIcle 46 11 that as she remaInS an employee, she IS not entItled to cash out those credIts except In the CIrcumstances agreed to by the partIes It remaIns to be seen whether the gnevor wIll be able to return to work In the future and realIze the benefit of the accumulated vacatIOn credIts In the form of paid vacatIOns In these Intenm and unusual cIrcumstances, I conclude that the gnevor IS not entItled at thIS tIme to receIve compensatIOn for the vacatIOn credIts I also conclude that In these unusual cIrcumstances, to be "made whole" the gnevor IS entItled to accumulate vacatIOn credIts annually from May 9 1999 WIthout the applIcatIOn of Art. 46 5 Art. 46 5 states 11 An employee may accumulate vacatIOn to a maXImum of tWIce hIS or her annual accrual but shall be reqUIred to reduce hIS or her accumulatIOn to a maXImum of one (1) year's accrual by December 31 of each year h) Claim for Statutory Holiday Pay: In the matenal faxed to me on November 6 2003 the umon and gnevor claimed compensatIOn for seven days of statutory holIday pay In 1999 and for eleven days of lost statutory holIday pay In each of2000 2001 2002 and 2003 On August 13 2003 the employer's submIssIOns IndIcated that the gnevor was entItled to compensatIOn for lost pay for statutory holIdays whIch arose dunng the her absences from work In 1995 and 1997 On February 4 2004 the employer submItted that "statutory holIdays are Included" In the regular salary It had been paYIng her pursuant to the March, 2000 Intenm rulIng. No eVIdence was provIded In support or In dIspute of the employer's statement on February 4 2004 I conclude that had the gnevor been at work after May 9 1999 she would have been entItled to statutory holIday pay for seven holIdays, and that In 2000 2001 2002 and 2003 she would have been entItled to statutory holIday pay for eleven holIdays The gnevor IS to be made whole for her losses, whIch Includes statutory holIday pay If she Incurred that loss It IS pOSSIble that the employer has compensated the gnevor for statutory holIday pay SInce the March, 2000 Intenm rulIng, and has, thus, made her whole In regard to that loss to date The onus IS upon the umon and the gnevor to establIsh that she was not compensated for seven holIdays In 1999 and that she was not compensated for eleven holIdays In each of2000 2001 2002 and 2003 The umon and the gnevor can reVIew her records for those pen ods and can request the employer's records of ItS payments to the gnevor and reVIew them I will reserve on the issue of statutory holiday pay pending receipt of further evidence from either party and will remain seised in respect of it. i) Miti2ation of Dama2es. On August 13 2003 the employer submItted that the gnevor was oblIged to mItIgate her damages and that she had faIled to cooperate and proVIde medIcal 12 InfOrmatIOn to ManulIfe FInancial, the L TIP carner and that had she provIded that InfOrmatIOn she would have receIved LTIP benefits from November 14 2001 The employer submItted that It would not have been lIable to make the gnevor whole after she went on L TIP The employer claimed reImbursement for the dIfference between the gnevor's L TIP entItlement and what It had paid her or alternatIvely the dIfference between the gnevor's L TIP entItlement and the losses for whIch It must compensate her It submItted that It was Incumbent on the gnevor to apply for L TIP as L TIP was referred to In numbered paragraph 21 on p 221 of the May 24 2001 DecIsIOn. The umon submItted that the Intenm rulIng pursuant to whIch the employer was paYIng the gnevor's salary was made for reasons set out In that order and that the employer could have challenged the rulIng at any tIme by seekIng JudIcIal reVIew or by a request for a reconSIderatIOn. Without admIttIng that the employer's claim was a legItImate one, It submItted that the employer's complaInt that the gnevor should have applIed for L TIP agaIn would only be legItImate from today the day It was first raised. It submItted that the medIcal InfOrmatIOn produced pursuant to the Board's orders pertaIn to commumcatIOn between the gnevor and the employer and was not produced for a new or contInuIng applIcatIOn for L TIP benefits It was produced to permIt the arbItrator to craft a final remedy IncludIng a possIble return to work and Job locatIOn. The employer's submIsSIOns as to whether the gnevor would have qualIfied for L TIP or any form of Income maIntenance are speculatIve The onus IS upon the employer to prove that the gnevor faIled to mItIgate her damages The partIes have advIsed me that the gnevor applIed for L TIP In 1999/2000 and that the Insurer carner dId not consIder her qualIfied for L TIP payments As no dIrect eVIdence was presented In support of the employer's allegatIOns regardIng her actIOn or InactIOn and the pOSItIOn that the carner would have taken as to whether the gnevor would have qualIfied for L TIP benefits If she had re-applIed, I am unable to conclude that the gnevor has faIled to mItIgate her damages j) Interest: 13 On August 13 2003 the employer stated that It would pay Interest on the compensatIOn It proposed to pay to the gnevor In the fax receIved November 6 2003 the umon and the gnevor claimed $2,275 65 In Interest on compensatIOn of $22,756 56 proposed by the employer for the penod from May 9 1999 to March, 2000 I conclude that 10% Interest was claimed on $22,756 56 for that entIre penod. NeIther the gnevor nor the umon were able to explaIn the baSIS of that aspect of the gnevor's claim of further losses In 1999 The pre-judgment Interest rates for 1999 under the s 127 of the Ontano Courts of Justice Act RS 0 1990 Ch. C 43 were 5 3% for the 1st Quarter 5 3% for the 2nd Quarter 48% for the 3rd Quarter and 4 8% for the 4th Quarter The rate for the 1st Quarter of 2000 was 5 0% The gnevor's claim of 10% Interest on $22,756 56 wIll not be accepted. The employer has had the use of the money compensable to the gnevor SInce her losses were Incurred, startIng In 1995 In VIew of the approxImately mne years whIch have passed dunng whIch the gnevor began to Incur vanous losses, I conclude that the "rough and ready" approach to the calculatIOn of Interest In Halloyt,ell House Ltd and S.E.I U Loc 183 [1980] O.L.RB Rep Jan. 35 (PIcher) IS not sUItable to the CIrcumstances of thIS case In Gibson, 1478/89 the Board stated In Canadian Broadcasting Corp and NR.P.A. (1995) 45 L.AC (4th) 444 (Burkett) payment had not been made from "March 26 1989 to Apnl 1993" a penod of 4 years Compound Interest, as opposed to annual Interest was awarded, for the follOWIng reasons I start by confirmIng that I am not actIng under nor bound by the Courts of Justice Act I take my jUnSdIctIOn from the collectIve agreement and from the Canada Labour Code RS C 1985 c L-2 In thIS regard I have a remedIal power to respond to any breach of the collectIve agreement WIth the ObjectIve of makIng the aggneved party/person whole CollectIve agreements, whIch contaIn freely negotIated terms and condItIOns of employment, are the underpInmng of the statutonly sanctIOned system of labour relatIOns In thIS jUnSdIctIOn. It IS only by provIdIng full and effectIve remedIes to breaches of a collectIve agreement that thIS system of labour relatIOns can be made to functIOn as parlIament Intended It IS for thIS reason that an aggneved party/person IS compensated for any losses occasIOned by a breach of a collectIve agreement and, In the more recent past, has receIved Interest on the 14 compensatIOn OWIng. In Re Canada Post Corp and C UP W (retroactIvIty ImplementatIOn) November 19 1992 (Burkett) I dIscussed the awardIng of Interest In the folloWIng terms The reqUIrement to pay Interest IS not tnggered by employer recalcItrance Rather It IS tnggered by the remedIal ObjectIve of makIng the aggneved party whole The corporatIOn has had the use of thIS money from the date as of whIch It was reqUIred to be paid to the aggneved employees and, conversely these employees have suffered the loss of thIS money from the date as of whIch It was reqUIred to have been paid The dIfficultIes posed In InterpretIng the collectIve agreement, whIle gIVIng nse to the Issues In dIspute, do not In some way lessen the effect of a findIng of a breach nor should the InterpretatIve dIfficultIes cause an arbItrator to do other than attempt to make the aggneved party whole It IS not open to the party that has breached the collectIve agreement to argue that even though It has been found to have vIOlated the collectIve agreement the gnevors should not be made whole because the collectIve agreement was dIfficult to Interpret or apply The ObjectIve must always be to make the aggneved party/person whole regardless of whether or not the breach can be charactenzed as a breach of trust or otherwIse egregIOus AgaInst thIS backdrop I turn to the questIOn of whether the Interest In thIS case where payment was not made for a penod of years, should be sImple Interest or compound Interest. In thIS regard I am drawn to the analysIs of Lord Denmng M.R. In Wallersteiner v Moir (No 2) [1975] 1 All E.R. 849 (as referred to In Brock v Cole supra) The learned judge reasoned as follows [at p 856] In eqUIty Interest IS awarded whenever a wrongdoer depnves a company of money whIch It needs for use In ItS busIness It IS plaIn that the company should be compensated for the loss thereby occasIOned to It. Mere replacement of the money --- years later --- IS by no means adequate compensatIOn, espeCIally In the days of InflatIOn. The company should be compensated by the award of Interest But the questIOn anses should It be sImple Interest or compound Interest? On general pnncIples I thInk It should be presumed that the company (had It not been depnved of the money) would have made the most beneficIal use open to It AlternatIvely It should be presumed that the wrongdoer made the most beneficIal use of It. But, whIchever It IS, In order to gIve adequate compensatIOn, the money should be replaced at Interest WIth yearly rests 1 e compound Interest. 15 I can see no reason why I should not apply the same reasomng. The corporatIOn breached the collectIve agreement whIch, even assumIng that It was unaware at the tIme, had the effect of depnvIng the gnevors of the payments reqUIred under theIr respectIve contracts ApplYIng the ratIOnale of Lord Denmng M.R. In Wallersteiner supra, to the ObjectIve of makIng the gnevor(s) whole I am compelled to clanfy my ImtIal award to the extent of dIrectIng that compound Interest be paid on the amount OWIng We find the above reasomng compellIng and applIcable to the CIrcumstances of thIS case, where the delay In compensatIng the gnevor has been much longer The length of tIme In whIch the amounts compensable to the gnevor have remaIned outstandIng are In excess of those In C.B C supra, and In Gibson supra and the same approach to Interest as a means of makIng the gnevor whole IS JustIfied She IS entItled to Interest compounded annually at the Interest rate at the end of each of the years to whIch her losses are attnbutable, 1 e from the end of 1999 to the end of the most recent year 2003 I conclude that the grievor is entitled to receive interest on the losses she incurred in each of those years, at the Prejudgment Interest Rate under the Ontario Courts of Justice Act for the average of the rate at the 4th Quarter of the end of each year and the 1st Quarter of the following year, compounded annually k) Potential Loss Due to Increased Tax Rate in Year of Receipt: No award for monetary loss wIll compensate the gnevor for the losses she Incurred to the penny However the amounts, as calculated, are Intended to restore the gnevor to the approXImate posItIOn she would have been In finanCIally but for the actIOns of the employer whIch were found to be In breach of the CollectIve Agreement. If the gnevor declares for tax purposes all the compensatIOn she receIves for losses of wages Incurred In the past years In the year In whIch she receIves the compensatIOn, she wIll lIkely be taxed at a hIgher rate on her Income In that year than the rate that would otherwIse have applIed If she had receIved and declared the amounts In the years In whIch the losses were Incurred. That tax Impact IS a further loss The Impact of an Increased tax rate In the year of receIpt of the compensatIOn awarded In lIeu of losses In prevIOUS years has been conSIdered by the Board In Grinius 1495/89 to have 16 been a reasonably foreseeable loss anSIng from the conduct of the employer and therefore compensable The amounts of compensatIOn for lost wages to whIch the gnevor was entItled In each year may retroactIvely Impact upon the rate upon whIch she may be taxed In each year At page 14 In Grinius supra, ArbItrator FIsher stated " any such payment In Itself wIll be taxable Income" and that payment must be grossed up by the employer so that the total amount IS sufficIent to compensate the gnevor for any tax dIfferentIal ansIng from payment of a lump sum The reasomng In Gnmus IS persuasIve and compellIng and I conclude that It IS applIcable to the gnevor's sItuatIOn, In order to make her whole I therefore conclude that the grievor is to be compensated by the employer for any additional income taxes imposed upon her as a result of receiving a lump sum in lieu of her losses over about nine years, in the year she receives them, subject to the following considerations. Fairly recent amendments to the Income Tax Act and regulatIOns may enable the employer to report to the Canada Customs and Revenue Agency (CCRA) the years to whIch the wage losses for whIch the gnevor IS beIng compensated are attnbutable, and the amounts for each such year whIch may result In the gnevor's tax lIabIlIty for each of the pnor years beIng recalculated. That would have the effect of makIng her whole In terms of tax Impact In each of those years It would aVOId ImpOSIng upon the gnevor the tax dIfferentIal In the year of payment, 2004 If the employer provIdes that InfOrmatIOn (and any other InformatIOn reqUIred) to the CCRA promptly and If the CCRA recalculates the gnevor's taxes for the years to whIch each amount IS attnbutable, the employer wIll not be reqUIred to compensate the gnevor by groSSIng up the amount It must compensate her I) Calculation of Monetary Losses to end of 2003. On the eVIdence before me, and for the reasons stated above, I calculate the gnevor's monetary losses and Interest thereon by the year In whIch the loss was Incurred 17 1995 Lost Wages whIle on Short Term SIck Benefits. 1095 days x 25% = 27 375 days x 8 hr/da x $21 39/hr = $ 468441 Lost Wages Dunng SuspensIOns. two 12-hr ShIftS = 24 hrs x $21 39/hr = $ 513 36 Lost Wages for Statutory HolIdays. two 8-hr ShIftS = 16 hrs x $21 39/hr = $ 342.24 Total lost wages for 1995 $ 5 54001 Interest. 4th Quarter '95 rate 66% 1996 Interest ($5 54001 x 0635) 351. 79 1 st Quarter ' 96 rate 6.1% pnncIpal and Interest $ 5 891 80 Total 12 7% 1997 Interest ($5 891 80 x 0635) 374.13 pnncIpal and Interest $ 6,265 93 Average 635% 1998 Interest ($6,26593 x 0635) 397.88 pnncIpal and Interest $ 6 663 81 1999 Interest ($6 663 81 x 0635) 423.15 pnncIpal and Interest $ 708696 2000 Interest ($708696 x 0635) 450.02 pnncIpal and Interest $ 7 536 98 2001 Interest ($7 53698 x 0635) 478.60 pnncIpal and Interest $ 8015 58 2002 Interest ($8015 58 x 0635) 508.99 pnncIpal and Interest $ 8 524 57 2003 Interest ($8 52457 x 0635) 541.31 pnncIpal and Interest $ 9 065 88 Total lost wages in 1995 and interest to end 2003 $9,065.88 1996 No monetary loss 18 1997 Lost Wages whIle on Short Term SIck Benefits. 123 5 days x 25% = 30 875 days x 8 hr/da x $21 39/hr = $ 5,283 33 Lost Wages whIle on LTIP. 83 days x 1/3 = 2766 days x 8 hr/da x $21 39/hr = $ 4 734 32 Lost Wages for Statutory HolIdays. five days x 8 hr/da x $21 39/hr = $ 855.60 Total Wage Loss for 1997 $10,873.25 Interest. 4th Quarter' 97 rate 35% 1998 Interest ($10873 25 x 0375) 407.75 1 st Quarter' 98 rate 4.0% pnncIpal and Interest $11,281 00 Total 75% 1999 Interest ($11,281 00 x 0375) 423.04 pnncIpal and Interest $11 70404 Average 375% 2000 Interest ($11 70404 x 0375) 438.90 pnncIpal and Interest $12,13294 2001 Interest ($12,132 94 x 0375) 455.36 pnncIpal and Interest $12,58830 2002 Interest ($12,58830 x 0375) 472.06 pnncIpal and Interest $13 03036 2003 Interest ($13 03036 x 0375) 489.76 pnncIpal and Interest $13 520 12 Total lost wages in 1997 and interest to end 2003 $13,520 12 1998 Lost Wages Dunng SuspensIOns. five 12-hr shIfts = 60 hrs x $21 39/hr = $ 1,283 40 Interest. 4th Quarter 1998 rate 60% 1999 Interest ($1,28340 x 0565) 72.51 1 st Quarter 1999 rate 5.3% pnncI pal and Interest $ 1 35591 Total 113% 2000 Interest ($1 35591 x 0565) 76.61 pnncIpal and Interest $ 1 432 52 Average 565% 2001 Interest ($1 43252 x 0565) 80.94 pnncIpal and Interest $ 1 513 46 2002 Interest ($1 513 46 x 0565) 85.51 pnncIpal and Interest $ 1 598 97 2003 Interest ($1 598 97 x 0565) 90.34 pnncIpal and Interest $ 1 689 31 Total lost wages in 1998 and interest 1999 to end 2003 $1,689.31 19 1999 Lost Wages whIle on Short Term SIck Benefits pre-May 9, 1999. 15 days x 25% = 3 75 days x 8 hr/da x $21 60/hr = $ 648 00 Lost Wages May 9 - Dec. 31, 1999. May 9, 1999 5 5 hrs x $21 60/hr = $ 118 80 May 12 - Oct. 8, 1999 loss of 25% of regular wages 2421 days x 8-hr/da x $21 60/hr = $ 4 183 49 (24.21 days of vacatIOn credIts used to supplement) Oct. 8 - Nov. 7, 1999. loss of 25% of regular wages used 6 25 8-hr/da sIck credIts 625 x 8hr/da x $21 60/hr $ 1 080 00 Nov. 8 - Dec. 31, 1999. Gnevor not paid 40 days x 8hr/da x $21 60/hr $ 691200 Lost OvertIme. 45 56 hrs/yr x $21 60/hr x 1 5 = $ 1,476.14 Total Wage Loss for 1999 $14,418.43 Interest. 4th Quarter 1999 rate 48% 2000 Interest ($14 418 43 x 049) 706.50 1 st Quarter 2000 rate 5.0% pnncIpal and Interest $15 12493 Total 98% 2001 Interest ($15 12493 x 049) 741.12 pnncIpal and Interest $15 86605 Average 49% 2002 Interest ($15 866 05 x 049) 777.44 pnncIpal and Interest $16643 49 2003 Interest ($16 643 49 x 049) 815.53 pnncIpal and Interest $17 459 02 Total lost wages in 1999 and interest 2000 to end 2003 $17,45902 20 2000 January 1 to Mar. 24, 2000. 60 days lost wages 60 da x 8 hr/da x $21 89/hr = $ 10507.20 Lost OvertIme. 45 56 hrs/yr x $21 89/hr x 1 5 = $ 1,495.96 Total Wages Lost in 2000 $12,003 16 Interest 4th Quarter 2000 rate 6 0% 2001 Interest ($12,003 16 x 06) 720.19 1 st Quarter 2001 rate 6 0% pnnCI pal and Interest $12,723 35 2002 Interest ($12,72335 x 06) 763.40 Average rate 60% pnncIpal and Interest $13 486 75 2003 Interest ($13 48675 x 06) 809.21 pnncIpal and Interest $14,295 96 Total lost wages in 2000 and interest 2001 to end 2003 $14,295.96 2001 Lost OvertIme. 45 56 hrs/yr x $22 32 /hr x 1 5 = $ 1 52535 Interest 4th Quarter 2001 rate 43% 2002 Interest ($1 52535 x 034) 51.86 1 st Quarter 2002 rate 2 5% pnncI pal and Interest $ 1 577.21 Total 68% 2003 Interest ($1 577.21 x 034) 53.63 pnncI pal and Interest $ 1 630 84 Average 34% Total lost wages in 2001 and interest 2002 to end 2003 $1,630.84 2002 21 Lost OvertIme. 45 56 hrs/yr x $24.26 /hr x 1 5 = $ 1 657 93 Interest. 4th Quarter 2002 rate 3% 2003 Interest ($1 65793 x 03) 49.73 1 st Quarter 2003 rate 3% pnncI pal and Interest $ 1 707 66 Average 3% Total lost wages in 2002 and interest to end 2003 $1,70766 2003 Lost OvertIme. 45 56 hrs/yr x $24 85 /hr x 1 5 = $ 1 698.25 Total lost wages in 2003 $1,698.25 Review and total of monetary compensation and interest to end 2003 Total lost wages in 1995 and interest to end 2003 $ 9,065.88 Total lost wages in 1997 and interest to end 2003 $13,520 12 Total lost wages in 1998 and interest 1999 to end 2003 $ 1,689.31 Total lost wages in 1999 and interest 2000 to end 2003 $17,45902 Total lost wages in 2000 and interest 2001 to end 2003 $14,295.96 Total lost wages in 2001 and interest 2002 to end 2003 $ 1,630.84 Total lost wages in 2002 and interest to end 2003 $ 1,70766 Total lost wages in 2003 $ 1.698.25 Total lost wages and interest to end 2003 $61,067 04 R Other Issues. a) Disclosure of Medical Information and Eli2ibility for LTIP: With reference to paragraphs 18 19 and 20 of the DecIsIOn, on August 13 2003 the partIes were In dIspute as to whether the gnevor was reqUIred to provIde further medIcal InformatIOn as It was alleged that the tIme-lInes In those paragraphs had not been complIed wIth The August 13 2003 Intenm rulIng dIrected the gnevor to provIde 22 certaIn medIcal reports, and the partIes' representatIves to hold the InformatIOn contaIned In the gnevor's specIalIst(s)' wntten OpInIOn(s) In stnctest confidence, and that the contents of those OpInIOnS are to be dIsclosed only to me, pendIng the Issuance of a further order or untIl the partIes agree In wntIng to other arrangements The gnevor has SInce provIded the reports Mr Roland and Mr GledhIll are dIrected to contInue to hold the InformatIOn contaIned In the speCIalIsts' reports In stnctest confidence pendIng the Issuance of a further order or untIl the partIes agree In wntIng to other arrangements On February 4 2004 the umon stated that It was seekIng the Board's dIrectIOn wIth respect to the gnevor's future entItlements, In VIew of the medIcal OpInIOnS It had provIded. It stated that the purpose of the May 24 2001 DecIsIOn was to mItIgate the CIrcumstances In the work envIronment whIch caused the gnevor to go off work and necesSItated an OpInIOn as to a date of return. It submItted that one of the maj or detoxIficatIOn efforts ordered only occurred In October of 2003 and that the Umon cannot advIse the Board of the effect of such measures on whether the gnevor could return to work, as It could not tell the doctors who provIded the reports of those efforts, not havIng been Informed of them It submItted that untIl the Board's dIrectIOns have been entIrely complIed WIth and the doctors' further Input IS obtaIned, It IS premature to deal WIth the gnevor's return to work. Consequently It submItted, the Intenm rulIng requmng the employer to pay the gnevor her salary should contInue untIl the employer provIdes the InformatIOn regardIng complIance, and ItS true effect has been determIned. ThIS IS a contInUatIOn of the enforcement mechamsm of the May 24 2001 DeCISIOn and the arbItrator should remaIn seIsed. The employer submItted that the Intenm rulIng requmng the employer to pay the gnevor her salary should be termInated at thIS tIme It stated that It IS prepared to pay the gnevor short term SIck benefits (STSB) for SIX months It stated and that at the fourth month, It IS suggested that the employee complete an applIcatIOn for L TIP so that by the end of SIX months, L TIP has all the pertInent InformatIOn. The proVISIOns In the CollectIve Agreement contemplate an employee applYIng for Employment Insurance SIck benefits and/or Canada PenSIOn Plan dIsabIlIty benefits In case of a lapse between STSB 23 and L TIP The employer submItted that It would pay the gnevor STSB notwIthstandIng that Art. 44.2 states An employee IS not entItled to leave of absence wIth pay under ArtIcle 44 1 untIl he or she has completed twenty (20) consecutIve workIng days of employment. and the gnevor had not worked for 20 days SInce 1999 and had used up her sIck benefits In that year The employer submItted that It was not prepared to Waive Art. 44 2 for the gnevor but was prepared to pay her 124 days of sIck benefits relYIng on the medIcal InformatIOn she had provIded. The employer submItted that eIther the gnevor was elIgIble for LTIP at the end of 124 days, or she was not, and that the arbItrator should not remaIn seIsed. The employer submItted that the gnevor had not complIed WIth a reqUIrement In the May 24 2001 DeCISIOn to proVIde medIcal InfOrmatIOn untIl 2003 and that to contInue paYIng her regular salary would be a vIOlatIOn of the CollectIve Agreement. It submItted that the gnevor has nghts to benefits under the CollectIve Agreement If she IS not capable of workIng, and that she should be ordered to be placed on Short Term SIckness Benefits The employee's medIcal condItIOn wIll play out as It wIll It wIll be determIned by the Insurer The umon submItted that due to the employer's faIlure to carry out the detoxIficatIOn orders gIven In 2001 It would be premature to put the gnevor on benefits It submItted that the employer receIved medIcal InformatIOn In July 2001 and that detoxIficatIOn was to take place by then. Both partIes are at fault. However detoxIficatIOn should occur before any determInatIOn of whether the gnevor can return to work. The arbItrator should remaIn seIsed. I am satIsfied that although tIme lInes proVIded In the May 24 2001 DeCISIOn were not followed by both partIes, the employer receIved a Form B completed by Dr Pnnce In the summer of 2001 (Ex. 7 August 13 2003) In 2001 and was Informed thereby that the gnevor was not able to return to work and would not be able to work for the foreseeable future, If at all If the employer wanted more medIcal InformatIOn and/or wanted the gnevor to re-apply for LTIP after It had receIved the Form B and the umon 24 and gnevor had been unforthcomIng, It was Incumbent upon the employer to promptly request an ImplementatIOn heanng and a dIrectIOn from the Board that the gnevor provIde more medIcal InformatIOn and/or re-apply for LTIP I am satIsfied, on the eVIdence and on the basIs of the medIcal reports before me, that the employer's conduct on May 9 1999 exacerbated the gnevor's condItIOn and on balance of probabIlItIes, was the ImmedIate cause of the gnevor's absence from work SInce May 9 1999 I conclude that the employer knew or should have known that the gnevor would not be able to return to work untIl the employer had Implemented the dIrectIOns Intended to remedIate or detoxIfy the pOIsoned work envIronment In the May 24 2001 DecIsIOn, and would result In CIrcumstances whereIn It would not be possible for the gnevor's specIalIst to assess whether the gnevor could return to work. ThIS IS an unfortunate set of CIrcumstances for both partIes _ Based on the medIcal OpInIOnS provIded In November 2003 I am satIsfied that the gnevor remaInS unable to return to work at thIS tIme Whether she wIll be able to return to work after the dIrectIOns In the May 24 2001 DecIsIOn aimed at detoxIficatIOn of the workplace have all been Implemented remaInS unknown. As the employer has been dIrected that the gnevor be made whole, and as the employer would have to pay both her short term sIck benefits and the dIfference between them and her regular salary there appears to be no economIC benefit to the employer by paYIng the gnevor on STSB I direct that the employer is continue to pay the grievor's regular salary pursuant to the March 2000 Interim Ruling, along with compensation of 45.56 hours per year for lost overtime, pending the issuance of a further order by the Board or until the parties agree to other arrangements. Three months after paragraph 15 has been fully Implemented, IncludIng but not lImIted to commumcatIOn of the detaIls of same to the umon and the gnevor Mr Roland IS to request a report from the gnevor's famIly physIcIan and from her specIalIst, Dr I. InformIng them of the pOSSIbIlItIes of employment descnbed In the May 24 2001 DecIsIOn at p 220 - 221 requestIng theIr VIew of those pOSSIbIlItIes, adVISIng If they are not appropnate requestIng them to address the Issues set out at p 221- 222, and Mr Roland IS to provIde the reports at the earlIest pOSSIble date to Mr GledhIll AgaIn, Mr 25 Roland and Mr GledhIll are to hold the contents of the medIcal reports In stnctest confidence and the contents of the medIcal reports at thIS pOInt are to be dIsclosed only to me, pendIng the Issuance of a further order or untIl the partIes agree In wntIng to other arrangements b) Remediation of the Poisoned Work Environment The May 24 2001 DecIsIOn determIned that on a number of occaSIOns the employer's conduct had pOIsoned the work envIronment for the gnevor To remedy the envIronment, the DeCISIOn dIrected the employer to do certaIn thIngs and provIde certaIn apologIes and acknowledgments The DecIsIOn IndIcated that those dIrectIOns were Intended to enable some degree of trust and respect to grow between the partIes and detoxIfy the workplace for the gnevor wIth a VIew to enablIng her to return to work In an envIronment that would hopefully no longer be tOXIC to her An employer IS reqUIred to provIde an envIronment for all ItS employees whIch they can enter wIth trust and confidence that they wIll be respected as IndIVIduals and not subject to harassment and dISCnmInatIOn. Where, as In thIS case, the employer falls to proVIde such an envIronment, It cannot reasonably expect or reqUIre an employee to report to work In such an envIronment. On August 13 2003 and February 4 2004 the employer's progress In ImplementIng those dIrectIOns was revIewed. The May 24 2001 DecIsIOn dIrected, at p 213 3 The employer IS to remove from the gnevor's personnel file and from any other files pertaInIng to the gnevor now In ItS possessIOn and control, all letters, memoranda, papers, reports and documents, whether wntten or In computenzed form, pertaInIng to dIsCIplIne of or warmngs to the gnevor In relatIOn to these gnevances 4 The employer IS dIrected to take steps to ensure that the gnevor IS not assIgned to A area In order to see how she wIll react, or for any other Improper motIve ThIS order and dIrectIOn shall not preclude the employer from assIgmng the gnevor and other female full-tIme CO s from the male schedule to A area for admInIstratIve and busIness reasons, when no female casual C 0 has been scheduled, proVIded 26 a) that the employer has taken all steps possIble short of Incurnng overtIme to schedule a female casual C 0 to cover A area and b) that assIgnments from the male schedule to A area are shared eqUItably among all female full-tIme C 0 s on the male schedule and c) that In extended penods of tIme dunng whIch there IS only one female full-tIme CO workIng on the male schedule such that there are no other female full-tIme CO s among whom the assIgnments from the male schedule to A area can be dIstnbuted eqUItably the employer shall gIve pnonty to schedulIng female casual C 0 s to A area, IncludIng Incurnng overtIme, If necessary 5 The employer shall notIfy ItS SchedulIng Officers and ShIft SupervIsors and ActIng ShIft SupervIsors, In wntIng, to comply wIth the order and dIrectIOn In the prevIOUS paragraph. 6 The employer IS to compensate the gnevor for paIn and suffenng, loss of dIgmty and mental angUIsh as a consequence of ItS actIOns I wIll remaIn seIsed wIth respect to quantum If the partIes are unable to agree Paragraphs 4 and 5 above, are of course, predIcated on the assumptIOn that the Gnevor wIll be returnIng to work at the Sudbury JaIl The partIes are urged to address, In a local E.R.C meetIng, the most efficIent method of ImplementatIOn of paragraph 4 above, IncludIng the Impact and feaSIbIlIty of hmng more female casual C 0 s They are also encouraged to reVIew theIr records and determIne the actual number of tImes per month or year that IndIVIdual female full-tIme CO s on the male schedule have been asked to work A area over the past three years, and determIne, wIth Input from those female full- tIme C 0 s, whether the dIstnbutIOn of such assIgnments has been eqUItable ThIS InfOrmatIOn should be shared wIth the gnevor so that she wIll know the approXImate number of occaSIOns that she can reasonably expect to be aSSIgned to work A area. On August 13 2003 the employer advIsed that It had complIed wIth para. 3 above It submItted that paragraphs 4 and 5 were predIcated upon the assumptIOn that the gnevor was returmng to work at the Sudbury JaIl, and that as the gnevor had not returned to work, "thIS has not been fully Implemented. It has been Implemented for others A hIgh percentage of unclassIfied staff are females" No eVIdence was proVIded or submISSIOn made that the InformatIOn as to the approXImate number of tImes the greIvor can expect to be aSSIgned to A area If she returns to regular dutIes as a C02, has been 27 shared wIth the gnevor However no eVIdence was provIded or submIssIOn made that that InformatIOn had not been provIded to her The May 24 2001 DecIsIOn dIrected, at p 214 7 The employer IS to provIde the wntten apologIes descnbed In paragraphs F 3 and H. 5 above 8 The employer IS to provIde the gnevor a further wntten acknowledgment and apology statIng that on May 9 1999 It knew or ought to have known that by a) statIng to her after she reported that she was sIck and requested a relIef, that she was not sIck, but was only upset, and that she would only be relIeved temporanly and by b) requmng her to remaIn at her post and by faIlIng to proVIde her relIef for a penod of approxImately 45 mInutes, 1) It was engagIng In a course of conduct that vexed, harassed, annoyed and provoked her and 11) exacerbated the symptoms the she was expenenCIng and 111) pOIsoned the workplace envIronment for the gnevor For ease of reference, paragraphs F and H of the May 24 2001 DecIsIOn are reproduced F. Re March 31, 1998. 1 I conclude that Mr MroczynskI's dIsclosure of health InformatIon pertaInIng to the gnevor In the presence of a thIrd party constItuted a breach of confidentIalIty 2 I conclude that Mr MroczynskI's decIsIOn not to authonze the gnevor to attend the refresher course wIthout seekIng the OpInIOn of her phYSICIan was based on a presumptIOn of dIsabIlIty and constItuted dISCnmInatIOn. 3 I dIrect that the employer proVIde the gnevor a wntten apology for Mr MroczysnkI's dIsclosure of personal medIcal InformatIOn In the presence ofa thIrd party on March 31 1998 and for not havIng requested the OpInIOn of her phYSICIan wIth respect to her attendance at the Refresher Course In 1998 pnor to deCIdIng that she would not attend the Course I dIrect that the employer acknowledge In the wntten apology a) that Mr MroczynskI's dIsclosure was IndIScreet and a breach of the confidentIalIty whIch the employer was oblIged to maIntaIn regardIng health InfOrmatIOn pertaInIng to ItS employees and 28 b) that the decIsIOn to not send her on the refresher course wIthout first havIng requested the OpInIOn of her physIcIan was based on a presumptIOn of dIsabIlIty and was dISCnmInatory H. Re March 27, 1999. 1 On March 27 1999 the employer through the actIOns ofMr MroczynskI and Mr Chenard, by declImng to send the gnevor on the CnsIs NegotIator refresher course wIthout seekIng the OpInIOn of her physIcIan, dIscnmInated agaInst the gnevor on the basIs of presumed dIsabIlIty 2 I conclude that the employer knew or ought to have known that It was oblIged to request further medIcal Input from the gnevor's physIcIan before decIdIng whether the gnevor would attend the spnng 1999 refresher course 3 In faIlIng to request the OpInIOn, It demed the gnevor the respect and dIgmty of equal treatment regardIng traInIng opportumtIes In relatIOn to other C 0 s ThIS constItuted a VIOlatIOn of s 5(1) of the Human Rights Code and a breach of Art. 3 1 of the collectIve agreement. 4 The remedy for the employer's breaches of Art. 3 1 In 1998 and 1999 wIll be a declaratIOn of those breaches 5 In addItIOn, I dIrect the employer to provIde the gnevor a wntten apology statIng that In faIlIng to make a wntten request to the gnevor of her doctor's OpInIOn, pnor to decIdIng that It would not send her on the CnsIs NegotIator refresher course In 1998 and 1999 the employer dIscnmInated agaInst her on the basIs of presumed dIsabIlIty and statIng that such actIOns constItuted a VIOlatIOn of s 5(1) of the Human RIghts Code and a breach of Art. 3 1 of the CollectIve Agreement. On August 13 2003 the employer stated that If the gnevor IS prepared to return to work, the employer IS prepared to provIde the apologIes The purpose of the apologIes was explaIned to the employer on that occaSIOn. The employer thereafter undertook uncondItIOnally to provIde the apologIes by September 30 2003 On February 4 2004 the umon acknowledged that the employer had Issued the wntten apologIes dIrected In paragraph 7 of the DeCISIOn (at page 214 and pages 210 and 211) The May 24 2001 DeCISIOn dIrected 9 The employer shall take steps to ensure that management staff refraInS from makIng determInatIOns regardIng the gnevor's health 29 a) partIcularly as such determInatIOn pertaIns to provIdIng her prompt relIef when requested, wIthout seekIng the OpInIOn of the most semor medIcal person on staff at the InstItutIOn at the tIme, and beIng gUIded by that OpInIOn, and b) as to whether she wIll be authonzed to attend certaIn traInIng programs, wIthout seekIng the OpInIOn of her phYSICIan, pnor to deCIdIng whether to authonze her to attend the programs On August 13 2003 the employer stated that para. 9 above "does not apply as the gnevor has not returned" to work, "but semor management have had meetIngs WIth regard to the dIscuSSIOn of employee health InfOrmatIOn." The May 24 2001 DeCISIOn dIrected 10 WithIn four weeks of the date of thIS deCISIOn, the employer wIll proVIde the gnevor WIth a wntten undertakIng that In future, If she IndIcates that she IS SIck and reqUIres a relIef, and If the employer belIeves that the gnevor IS not SIck, that It wIll so adVIse the gnevor and eIther the employer or the gnevor may request the ImmedIate attendance of the most semor medIcal personnel then at the gnevor' s place of employment to assess the gnevor and relay that assessment and hIs/her recommendatIOns to the employer and that the employer wIll follow the recommendatIOn of the attendIng medIcal staff member 11 The employer shall follow the recommendatIOn of the attendIng medIcal staff member In such CIrcumstances On August 13 2003 the employer advIsed that the wntten undertakIng In paragraph 10 above was "not done, as she hasn't returned" and the "employer wIll proVIde It If and when she returns" After It was explaIned to the employer that It had been concluded, In the May 24 2001 DeCISIOn, that certaIn of the employer's actIOns had created a tOXIC work enVIronment for the gnevor and that fundamental to detoxIfYIng the workplace for her was the acknowledgment by the employer to the gnevor of ItS actIOns and an IndIcatIOn that they would not be repeated, but Instead, that the process set out In para. 10 would be followed, the employer IndIcated It was prepared to proVIde the wntten undertakIng by September 30 2003 The employer advIsed that paragraph 11 had "not ansen yet" The May 24 2001 DeCISIOn, at p 215 dIrected 30 12 WithIn four weeks of the date of thIS decIsIOn, the employer wIll provIde the gnevor a wntten undertakIng that If there are certaIn programs she wIshes to attend, whIch It belIeves may be restncted by any Return-to-Work Plan/AccommodatIOn Plan she may be under It wIll provIde the gnevor substantIally In advance of the program, wIth a detaIled letter InVItIng her to obtaIn the wntten OpInIOn of her physIcIan as to whether her Return-to-Work Plan/AccommodatIOn Plan or her medIcal status would restnct her from attendIng such program. The employer IS dIrected to comply wIth ItS wntten undertakIng. On August 13 2003 the employer advIsed that It had provIded the gnevor wIth a letter dated July 5 2001 (Ex. 9 Aug. 13 2003) to the above effect. The gnevor stated that she had not receIved It. The letter IndIcated that a copy had been sent to Ms Marney Campbell, OPSEU Local 617 PresIdent. The umon dId not dIspute that It had been receIved by the umon. The gnevor receIved a copy on August 13 2003 I conclude that the content of the letter (Ex. 9 Aug. 13 2003) was In substantIal complIance wIth the reqUIrements of paragraph 12 of the DecIsIOn. The partIes were In agreement that paragraphs 13 and 14 of the May 24 2001 DecIsIOn would apply If the gnevor returned to work wIth accommodatIOns and wIshed to attend certaIn programs The May 24 2001 DecIsIOn, at p 217 dIrected 15 WithIn two months of the date of thIS decIsIOn, the employer IS to provIde a detaIled traInIng program(s) regardIng the symptoms of emotIOnal InstabIlIty and severe anxIety and the nature and type of behavIOur wIth extenSIve examples, whIch wIll aggravate or exacerbate those condItIOns and shall reqUIre the attendance of all management staff at the Sudbury JaIl, IncludIng the Supenntendent and ActIng ShIft SupervIsors at the program(s) The employer IS to provIde the attenders wntten matenal regardIng the content of the program and to Instruct them that behavIOur whIch wIll aggravate or exacerbate those condItIOns may constItute a dIscIplInable offence and to Instruct them not to engage In such behavIOur The employer shall provIde the gnevor and the umon WIth a copy of an outlIne of the program and of the wntten InfOrmatIOn and Inform them of the date(s) upon whIch the program(s) took place WithIn two months of the date of thIS deCISIOn, the employer IS to provIde a detaIled traInIng program(s) regardIng the symptoms of emotIOnal InstabIlIty and severe anXIety and the nature and type of behavIOur WIth extenSIve examples, whIch wIll aggravate or exacerbate those condItIOns and shall reqUIre the attendance of all management staff at the Sudbury JaIl, IncludIng the Supenntendent and ActIng ShIft SupervIsors at the program(s) The employer IS to provIde 31 the attenders wntten matenal regardIng the content of the program and to Instruct them that behavIOur whIch wIll aggravate or exacerbate those condItIOns may constItute a dIscIplInable offence and to Instruct them not to engage In such behavIOur The employer shall provIde the gnevor and the umon wIth a copy of an outlIne of the program and of the wntten InformatIOn and Inform them of the date(s) upon whIch the program(s) took place On August 13 2003 the employer advIsed that the above dIrectIOn had not been Implemented. It stated that It had lIned someone up and that person had declIned and had "said they weren't appropnate to do that" It then stated "We'll do that If she returns" The umon responded that the above paragraph IS a detoxIficatIOn measure and that It must be done before the gnevor can be assessed to determIne whether she can return to work. It submItted that the employer must proVIde eVIdence of due dIlIgence, and that It was not enough to say that they could not find someone An Informal dIscussIOn followed, In whIch Supt. Chenard stated that the employer had not done anythIng because the dIrectIOn reqUIres a specIfic course outlIne and the doctors approached cannot proVIde a course outlIne The suggestIOn was made that the outlIne of the program could have been prepared by a person who attends the program, that the purpose of the outlIne and provIsIOn of It and any wntten matenal for the program to the gnevor and the umon was to Inform the gnevor and the umon of the content of the program, so that they could determIne If the program's content had been dIrected toward the past conduct of certaIn management staff toward the gnevor The employer undertook to comply wIth the above paragraph by September 30 2003 The May 24 2001 DecIsIOn, at p 217 also dIrected 16 WithIn two months of the date of thIS decIsIOn, the employer IS to prepare and delIver to the umon a wntten detaIled statement IndIcatIng the pnontIes, pnncIples and polICIes whIch management staff follow In the schedulIng of casual employees, and the pnontIes, pnncIples and polICIes regardIng the schedulIng of the staffing of A area and the assIgnment of full-tIme female CO s to A area, havIng regard to the pnontIes, pnncIples and polICIes attested to In thIS proceedIng, and havIng regard to paragraph 5 above If any of the pnontIes, pnncIples and polICIes change In future the employer should proVIde the umon the busIness reasons behInd such changes at an ERC commIttee meetIng and engage In dIscuSSIOns wIth the umon regardIng such changes, and proVIde the umon an amended statement. EIther party 32 may post the statement In a conspICUOUS place for all staff to read, and/or may dIstnbute IndIVIdual copIes of It to staff Hopefully thIS wIll enable the staff to read and understand the lOgIC and reasomng behInd the assIgnments of casual and full-tIme C 0 s, partIcularly to A area. On August 13 2003 the employer said that "some of the reqUIrements" of the above dIrectIOn had been done at local ERC meetIngs It undertook to proVIde the wntten detaIled statement of the pnontIes, pnncIples and polICIes IndIcated In paragraph 16 above by October 30 2003 On February 4 2004 the employer advIsed that It had proVIded the wntten apologIes dIrected In paragraph 7 the wntten acknowledgment and apology dIrected In paragraph 8 and the wntten undertakIng dIrected In paragraph 10 of the May 24 2001 decIsIOn. It produced a letter from Ms Ravensdale of Human Resources to the gnevor dated September 18 2003 and letter from Supt. Chenard dated September 29 2003 pertaInIng to proVIdIng relIef If she becomes Ill, to whIch was attached a document tItled "Female AssIgnment Protocol" and Minutes of a September 17 2003 ERC MeetIng, whIch dealt wIth the female assIgnment protocol The employer submItted that the "Female AssIgnment Protocol" and Minutes of the September 17 2003 ERC MeetIng were Intended to comply wIth paragraph 16 of the May 24 2001 DecIsIOn. It submItted that the umon could post the documents It had proVIded. The umon IndIcated that It was satIsfied that the employer had complIed wIth paragraph 16 On February 4 2004 the gnevor objected that Ms Ravensdale's letter had not acknowledged that the employer had breached what the partIes have referred to as a "Consent Order" whIch was theIr sIgned agreement dated August 6 1997 I reVIewed the reqUIrements of paragraph F 3 a) and b) of the May 24 2001 DecIsIOn, and Informed the gnevor they dId not reqUIre the employer to acknowledge the breach to whIch she referred. I concluded that Ms Ravensdale's letter substantIally complIed wIth the reqUIrements of paragraph F 3 a) and b) of the May 24 2001 DecIsIOn. On February 4 2004 the employer advIsed that wIth respect to paragraph 15 of the May 24 2001 DecIsIOn, SInce August 13 2003 some management staff had attended a four-hour program tItled "OccupatIOn Stress ReductIOn and Management" and had 33 receIved a certIficate denotIng completIOn (a copy of one certIficate was produced and shown to the umon) The gnevor and the umon stated that they had no knowledge of the program havIng taken place or Its content. The employer dId not dIspute that It was reqUIred to provIde the gnevor and the umon an outlIne and wntten InfOrmatIOn pertaInIng to the content of the program and the dates upon whIch the program was to take place and dId not dIspute that It had not commumcated any InfOrmatIOn about the program to the gnevor or the umon, and stated that It would provIde the doctor's power pOInt slIdes, whIch would provIde an outlIne of the course Supt. Chenard stated that the course Instructed those attendIng that behavIOur whIch wIll aggravate or exacerbate the condItIOns of emotIOnal InstabIlIty and severe anxIety may constItute a dIscIplInable offence He said that a record of those InstructIOns can only be found In O.M. meetIngs, whIch are held every SIX weeks He IndIcated that the employer would provIde the umon the mInutes, and the dates upon whIch thIS had been commumcated to management staff and names of those In attendance at those meetIngs AgaIn, thIS IS an unfortunate set of CIrcumstances To say that the employer has been dIlatory or "foot-draggIng" In remedIatIng the pOIsoned work envIronment would be an understatement. It has proVIded no persuaSIve busIness explanatIOn for not havIng proVIded the apologIes and Implemented the dIrectIOns toward remedIatIOn untIl more than 2 years had elapsed SInce the May 24 2001 DecIsIOn. At thIS pOInt, It IS has not been establIshed that the dIrectIOn In paragraph 15 has been Implemented. The employer's lack of prompt attentIOn to these matters strongly suggests that It places lIttle pnonty on ImplementIng the dIrectIOns and attemptIng to neutralIze or detOXIfy the pOIsoned work envIronment for the gnevor and on pOSSIbly enablIng her to return to work. I conclude that the employer's lack of complIance wIth the dIrectIOns for over two years SInce the May 24 2001 DecIsIOn constItutes a contInuIng breach of Art. 3 1 of the CollectIve Agreement. 3) Compensation for Pain and Sufferin2. Loss of Di2nity and Mental An2uish. On August 13 2003 the employer submItted that It saw the folloWIng paragraphs In the May 24 2001 DecIsIOn as "lInked" 34 1 It IS declared that on Jan. 15 and 26 1997 March 31 1998 and March 27 1999 and May 9 1999 the employer's conduct In relatIOn to the gnevor constItuted harassment and dISCnmInatIOn and vIOlated Art. 3 1 and 3.2 of the collectIve agreement. 6 The employer IS to compensate the gnevor for paIn and suffenng, loss of dIgmty and mental angUIsh as a consequence of ItS actIOns I wIll remaIn seIsed wIth respect to quantum If the partIes are unable to agree It submItted that there was no quantum Involved anSIng from the conduct of the employer on January 15 and 26 1996 and March 27 1999 and that the Board had only dIrected the employer to provIde an apology It submItted that there was no quantum amount to be assocIated wIth the conduct of the employer on March 27 1999 and that a declaratIOn had been gIven In respect of that conduct. It stated that the compensatIOn for the employer not havIng permItted the gnevor to go home on May 9 1999 should be $1 00000 In support of ItS submIssIOn regardIng quantum of damages for paIn and suffenng, loss of dIgmty and mental angUIsh, the employer cIted Simon #2568/96 In whIch the gnevor was of Afncan descent. RacIst graffitI had appeared In two locatIOns In the Jail, the gnevor's workplace, and the employer's response to the gnevor's requests that It take certaIn actIOns to ensure that the graffitI dId not reappear was found to have been "done In a haphazard and half-hearted manner" It noted that In that case the gnevor had been awarded $1 000 00 In damages for mental and emotIOnal suffenng he had to endure as a result of the employer's breach and compensatIOn for loss of earmngs As well, the employer dIrected the Board to HOYf,e Dalton Loach #3155/92 etc specIfically at pages 60 to 63 and pages 90-92 It noted that In that case, the employer was to pay Ms Dalton $500 00 for paIn and suffenng as a result of the sexual harassment and the pOIsoned work enVIronment she was made to endure Ms Loach was awarded $5 00000 as compensatIOn for paIn and suffenng. Ms Howe was awarded $2,000 00 as compensatIOn for paIn and suffenng. The employer submItted that It saw the gnevor' s CIrcumstances the closest to Ms Dalton's and that the amount awarded to Ms Dalton was the appropnate amount to award the gnevor In thIS case for damages 35 The umon submItted that neIther of the employer's cases apply to the unusual CIrcumstances of thIS case In Simon supra, the employer's conduct was a paSSIve lackadaiSIcal breach. In HOYf,e Dalton Loach the employer allowed certaIn conduct to occur In thIS case there are two dIStIngUIShIng factors On several occaSIOns the employer acted In an aggressIve manner The pOIsoned work envIronment came from the top where management thought that the gnevor was "fakIng It" and acted from there ThIS had a cumulatIve effect whIch contInues to thIS day The employer has not apologIzed In two years The umon submItted that the employer's conduct goes to the exacerbatIOn of the gnevor's paIn and suffenng whIch contInued over years, and to the exacerbatIOn of her damages A declaratIOn IS not exclUSIve of damages, unless the award so states Both the employer's cases show that the determInatIOn of the quantum of damages IS not a SCIentIfic process There IS no magIc formula. Weare tryIng to assess mental angUIsh gIven the delay Part of the gnevor's damages have ansen from the delay of the employer In complYIng wIth the orders Intended to detoxIfy the workplace HOYf,e Dalton Loach was decIded In 1997 The dollar was worth more when those amounts were awarded. Consequently the umon IS askIng for a far greater amount. A greater vanety of Improper actIOns were taken by the employer In thIS case The employer mIsused medIcal InfOrmatIOn. Consequently the Board should award more money and the gnevor IS requestIng $100 000 00 and Interest. The employer submItted that the functIOn of a remedy IS to educate, not pumsh, and that an award of$100 000 00 would be pumshment. The amounts awarded In HOYf,e Dalton Loach were In response to the most egregIOUS aspects of behavIOur nght through management's acts There IS a need to detoxIfy the workplace In thIS case but there IS no companson between the conduct In thIS case and the extent of egregIOUS conduct In the other cases The amount claimed by the gnevor IS outrageous The amounts In HOYf,e Dalton Loach are more appropnate The functIOn of an award for mental angUIsh IS to restore the aggneved employee as closely as pOSSIble, to the posItIOn of dIgmty he or she enjoyed pnor to the events or conduct whIch resulted In that angUIsh. No precIse amount can compensate for angUIsh. 36 CertaInly the determInatIOn of compensatIOn for paIn and suffenng, loss of dIgmty and mental angUIsh IS not a SCIentIfic process At best, such an award IS a symbol of the Board's recogmtIOn of the paIn and suffenng, loss of dIgmty and mental angUIsh suffered by a gnevor as a consequence of the employer's actIOn or InactIOn, and IS Intended as such to assuage the gnevor's hurt feelIngs In thIS case, the folloWIng IncIdents resulted In paIn and suffenng, humIlIatIOn and loss of dIgmty and mental angUIsh to the gnevor 1) On March 1 1995 the gnevor expenenced humIlIatIOn and loss of dIgmty as result of a dISCnmInatory remark by a member of management staff, and her condItIOn was aggravated and exacerbated such that she expenenced physIcal symptoms whIch left her unable to carry out her dutIes and she had to leave work and take tIme off subsequently 2) The employer's conduct on January 15 and 26 1997 constItuted harassment, and aggravated and exacerbated the gnevor' s condItIOn, such that she expenenced physIcal symptoms whIch left her unable to carry out her dutIes and she had to leave work on both occaSIOns 3) On March 31 1998 the gnevor was embarrassed and humIlIated and expenenced great stress and mental angUIsh as a result of the dIsclosure by a member of management staff of personal medIcal InfOrmatIOn about her In the presence of a thIrd person. 4) On March 27 1999 she was subjected to dISCnmInatIOn on the basIs of presumed dIsabIlIty whIch resulted In a loss of dIgmty and mental angUIsh. 5) On May 9 1999 she was demed the dIgmty and respect of a member of management staff to whIch employees who become III at work are entItled, and expenenced great stress and loss of dIgmty and mental angUIsh. The conduct of the employer aggravated and exacerbated the gnevor's condItIOn, such that she agaIn expenenced physIcal symptoms whIch left her unable to fulfil her dutIes and she has been unable to work SInce that date The conduct of the employer on each of these occaSIOns has a common thread on each occaSIOn the employer knew or ought to have known would ItS conduct would aggravate the gnevor's vulnerable condItIOn, result In physIcal symptoms whIch would leave her unable to perform her dutIes, and would "push her over the edge" caUSIng her to leave work. The events of May 9 1999 were the culmInatIng IncIdent, the final "coup 37 de grace" to an already vulnerable employee rendenng her unable to return to a pOIsoned work envIronment untIl It was remedIed. The steps dIrected m May 2001 to detoxIfy the pOIsoned work envIronment for her have not been completely Implemented. As a result, the gnevor's expenence of havmg bemg demed the dIgmty of a workplace m whIch she feels she wIll not be subjected to sImIlar dIsrespect contmues It wIll not be pOSSIble for the gnevor's physIcIans to assess the pOSSIbIlIty of her returmng to work for the employer m thIS or any other Mimstry m any capaCIty untIl ImplementatIOn IS complete and untIl the detaIls have been conveyed to both the gnevor and the umon. I do not find the gnevor's expenences comparable to those of the gnevors m Hall Dalton Loach supra. There IS some sImIlanty to Simon supra, m the employer m thIS case havmg been slow to Implement the dIrectIOns mtended to remedIate the workplace for her The gnevor's mental angUIsh as a result of the conduct of the employer m thIS case should not be tnvIalIzed by a token amount of compensatIOn. However the amount that she has claimed IS exceSSIve, partIcularly as she has contmued to receIve her regular salary and benefits pursuant to the mtenm rulIng. In view of all of the foregoing, I conclude that the Grievor is entitled to damages of $7,50000 for pain and suffering, loss of dignity and mental anguish. To Summarize: The Board orders and directs that the employer is to pay the grievor forthwith 1) $61,067 04 for lost wages and interest up to the end of 2003, and 2) $7,50000 as compensation for pain and suffering, loss of dignity and mental anguish, 38 The employer shall pay interest on the above amounts at the average post-judgment interest rate for the first and second quarter of 2004 to the date of payment. The grievor is to be compensated by the employer for any additional income taxes imposed upon her as a result of receiving a lump sum in lieu of her losses, in the year she receives them, subject to the considerations set out at p. 16 above. The employer is continue to pay the grievor's regular salary pursuant to the March 2000 Interim Ruling, along with compensation of 45.56 hours per year for lost overtime, pending the issuance of a further order by the Board or until the parties agree to other arrangements. I wIll remam seIsed wIth respect to the matters reserved on m thIS DecIsIOn and wIth respect to the ImplementatIOn of the dIrectIOns and orders m thIS and the May 24 2001 DecIsIOn and prevIOUS RulIngs Dated at Toronto Ontano thIS 5th day of March, 2004