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HomeMy WebLinkAbout1981-0556.Thibert et al.81-12-11ONTARIO CROWN EMPLOYEES GRIEVANCE SETTLEMENT BOARD 180 DUNDAS STREET WEST. TORONTO. ONTARIO. M5G 1Z8 -SUITE 2100 TELEPHONE* 416/598- 0688 556/81 Between: IN THE MATTER OF AN ARBITRATION Under THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLEMENT BOARD Before: OPSEU (Thibert, McGill & Jung) Grievors and The Crown in Right of Ontario (Ministry of Correctional Services) Employer R. L. Verity, Q.C. Vice Chairman F. Taylor Member A. G. Stapleton Member For the Grievors: A. Ryder, Q.C. Counsel Gowling & Henderson Barristers and Solicitors For the Employer: J. F. Benedict Manager, Compensation and Staff Relations Human Resources Kanagemen t Ministry of Correctional Services Hearings: June 5, 6, 12, 13, 1984 September 20, 21, 26, 1984 October 19, 1984 -2- DECISION On September 4, 1981, Garry F. Thibert, Emil Jung and Raymond C. McGill filed identical grievances alleging dismissal without just cause. Each Grievor requested reinstatement with full compensation and benefits. All three Grievors were employed at the Lindsay Jail at the time of discharge. Officer Thibert was a C.O. 2 with seven years seniority at the Institution. At the time, he was President of the Local Union. Emil Jung had been employed on the classified staff since November 24, 1980 and was on probationary status. At the time of his discharge, he had approximately 2½ months left to complete his probationary tenure and he had already served some 16 months with the Ministry. Raymond McGill worked for the Ministry as a "casual" (unclassified staff) having first been employed in February, 1981. Grievor McGill had worked only nine shifts and his regular employment was with General Motors in Oshawa. In addition, Mr. McGill was a student at Trent University. At the time of the incident in question, the Each letter of discharge stated: "that you used excessive force on inmate Gary Barnes during an incident that took place on May 27, 1981." Initially, the matter proceeded to arbitration before a Board chaired by Professor Peter Barton. Following a six day hearing, Vice-chairman Barton issued a majority Award dated April 6, 1982 in which all three grievances were dismissed (Professor D. Collom dissenting). Subsequently, on January 13, 1984, the -3- Divisional Court of the Supreme Court of Ontario, in a unanimous judgment, quashed the Barton Award and referred the matter back to the Grievance Settlement Board for a new hearing. In written reasons for judgment released February 6, 1984, Mr. Justice O'Driscoll found that the majority Award erred in two significant respects: (1) The It failed to determine "how the fight started" and thereby misinterpreted and failed to apply the provisions of Section 7 of Ontario Regulations 243/79 pursuant to the Ministry of Correctional Services Act, 1978; and It failed to make credibility determinations which in effect amounted to a denial of natural justice. Hearing before this Panel of the Board consumed eight separate hearing days. The Board was advised by the Parties that the evidence presented was not identical to the evidence pre- sented to the Barton Board. In this complex matter, many relevant facts are in dispute. Some background information is helpful to fully comprehend the incident in question. The Lindsay Jail is a small maximum security institution which was constructed originally in 1863. The Jail has three floors and six cell block areas (referred to as ‘corridors") which can accommodate 30 male and six female inmates. Annually, there -4- are approximately 1,200 inmate admissions to the Jail. The segregation area (referred to as "the drunk tank") is Corridor No. 1 which contains six individual cells 8 feet by 3 feet, each secured by a heavy locked grill door. No. 1 Corridor also contains a common area 30 feet X 9 feet known as a "day room". The day room contains no furniture with the exception of a table and bench (similar to a picnic table) which is affixed to the north wall of the Corridor. At the southeast corner of the day room, there is an open entranceway which in turn leads to a washroom containing a wash basin and a toilet,, Individual cells in Corridor No. 1 have no toilet facilities other than a pail. The only entrance into Corridor No. 1 is through a heavy grilled barrier which is kept secured at all times. On April 17, 1981, the Lindsay Police arrested three individuals, Blacklock, Brabant and Barnes, on charges of uttering counterfeit money. All three men had extensive federal penitentiary experience and were recognized initially by the Lindsay Police as being dangerous. That fact was promptly relayed to Jail staff. From the time of the initial admission of these inmates to the Lindsay Jail, Brabant and Barnes expressed the view that they resented being incarcerated in what they believed to be a "Mickey Mouse" institution. During their incarceration, they continually requested transfers to a federal institution. Inmates Barnes and Brabant were constantly verbally aggressive and abusive towards the guards and frequently made excessive demands upon the staff. -5- On April 18, 1981, inmate Blacklock was placed in No. 1 Corridor as a result of a misconduct. An Occurrence Report filed by a Correctional Officer alleged that Barnes and Brabant threatened to "smash up" No. 3 Corridor and assault the staff in the event that Blacklock was not returned to No. 3 Corridor. On April 20, 1981, inmate Barnes deliberately set off the fire alarm system in No. 3 Corridor. Later the same night, Barnes broke plaster off the ceiling of the washroom, and tore up tile in the washroom of No. 3 Corridor. Inmate Brabant assaulted Correctional Officer Morley on April 20 by kicking him in the chest. Later that same evening after Brabant had been returned to his cell, he threw his food tray and urine pail at Correctional Officers Morley and Jung. At approximately 9:00 p.m. on May 24, 1981, Brabant and Barnes, for no apparent reason and without provocation, viciously attacked Sergeant Blackmore and Correctional Officers Bryants and Widdis. Officer Widdis received two black eyes and bruises as a result of the melee and was off work for some five days. Officer Bryants received a broken jaw, a broken hip, cracked ribs and bruising and remained away from work until October, 1981. Sergeant Blackmore received head injuries of such severity that he has still not returned to work and is not expected to do so in the future. -6- That incident has been described by some officers as an attempted jail break; however, regardless of the accuracy of that characterization, it was indeed a vicious beating of two Correctional Officers. As a result, Barnes and Brabant were placed in separate cells in No. 1 Corridor. Subsequently, Barnes and Brabant were convicted of assault causing bodily harm. Barnes was sentenced to 4½ years in prison for his involvement in the assault. On Monday, May 25, 1981, Ministry Inspector C. R. Leutz attended at the Lindsay Jail to conduct an investigation. He spoke with Jail Superintendent Peter Campbell and interviewed the parties. Inspector Leutz advised the Superintendent at that time that Barnes was complaining of a sore left hand. Leutz also advised the Superintendent that in his opinion, Barnes and Brabant should be removed to another institution. On the morning of May 25, Sergeant Norman Taylor made the following entry into the log book in Corridor No. 1: "Brabant and Barnes to remain in cells in number one Corridor. Meals (to be on) paper. No privileges. (sic). At least two officers with riot (sticks) to be in corridor any time one of them is out of cell (when wash up, etc. No medication for either until further notice by order supt. (Initials) N. T." -7- Riot sticks are kept in the Jail in the duty office in a locked security cabinet. A riot stick is approximately 3 feet long X 1¼ inches in diameter and is constructed of a heavy plastic material. A stick contains grooved areas at each end and a leather strap at one end. Apparently, riot sticks are normally used for crowd control. At the Hearing, Superintendent Campbell denied the issuance of the order referred to above. He testified that he didn't see the order until he returned to the Institution on May 29; however, the Superintendent candidly admitted that he did observe riot sticks being carried by officers on May 25. In fact, he testified that he demonstrated to Officer Sinclair "how to hold it". In cross-examination, he testified that "carrying of sticks after a vicious incident appeared appropriate I didn't challenge it." Superintendent Campbell did challenge the appropriate- ness of the orders: denial of medication and withdrawal of privileges. This Board finds that the use of riot sticks at the Lindsay Jail on May 25, 1981, was condoned by Superintendent Campbell. On the morning of Tuesday, May 26, Superintendent Campbell left the Institution to attend a Ministry Conference at Opinicon Lodge north of Kingston. The Superintendent returned to work the morning of May 29. -8- On the afternoon of Tuesday, May 26, 1981, inmate Brabant had an altercation with Sergeant Whalen on the stairway to the shower room. Sergeant Whalen struck Brabant on the shoulder with his riot stick on several occasions causing Brabant to fall down stairs and injure himself. Sergeant Whalen was discharged as a result of his involvement in this event for the use of excessive force. The Whalen discharge was upheld by the Public Service Grievance Board in a majority Award of Arbitrator C. G. Simmons dated March 11, 1982, 907/82 (R.J.C. Pringle, dissenting) The foregoing is a brief chronology of events, most of which preceded the incident in question on May 27, 1981. On that date, the three Grievors reported for work on the same shift commencing at 7:OO p.m. Sergeant McGinn, a Shift Supervisor, was the officer in charge between the hours of 7:OO p.m. May 27, and 7:OO a.m. on May 28. Inmate Brabant was in Cell No. 1 in Corridor No. 1 and inmate Barnes was in Cell No. 5 in the same corridor. Both inmates were dressed in security clothing referred to as "baby dolls" a heavy quilted jumper garment extending to the knees. As the log book indicates, Barnes had a 20 minute visit commencing at 20:55 from his lawyer. Entries in the log book indicate that during the lawyer's visit and following that visit, Barnes was demanding and somewhat agitated. He demanded "smokes and requested -9- a toothbrush and the right to see a doctor. The log book entry records that'as of "21:15 inmate Barnes was being abusive in manner". However, by 22:00 Barnes was described as lying down in his cell. Sergeant McGinn made the decision to allow Barnes and Brabant to leave their cells, under supervision, in order to utilize the washroom facilities. Accordingly, at approximately 10:10 p.m. Officers Thibert, Jung and McGill entered Corridor No. 1. Officers Jung and McGill carried riot sticks; however, Officer Thibert had left his stick outside the main grilled door. Sergeant McGinn positioned himself outside the main grilled doorway, as required, to observe events. Officer Thibert unlocked Cell No. 1 whereupon inmate Brabant walked to the table, picked up a towel and received a toothbrush from Officer Thibert, who by this time had positioned himself in the entranceway to the washroom. Thibert explained that he positioned himself in this fashion so that he could observe Brabant at all times in the washroom area. Brabant was then returned to his cell without incident. According to the Grievors' testimony, the three officers then proceeded to Cell No. 5 to follow the same procedure for inmate Barnes. Mr. Thibert opened the cell door and released the inmate and then proceeded to position himself in the entranceway to the washroom. Barnes walked to the table, picked up his towel and 10 proceeded to the washroom area. According to all three officers, Mr. Thibert extended his left hand which contained a toothbrush. Instead of taking the toothbrush, Barnes allegedly grabbed Thibert's wrist with his right hand, pulled Thibert towards him and swung out with the fist of his left hand in the direction of Thibert's head. According to Thibert's evidence, the officer deflected the blow with his right arm and in turn struck out at Barnes with his right hand. The two men then fell to the floor outside the washroom area near the east wall. According to Thibert's evidence, Barnes attempted to "knee me in the groin". Mr. Thibert freed himself, got to his feet and promptly ran to the locked grill to obtain a pair of handcuffs from Sergeant McGinn, and also to retrieve his riot stick. Barnes got to his feet and attempted to follow Thibert. Officer Jung blocked that manoeuvre by cross-checking Barnes into the east wall. According to McGill's evidence, Barnes bounced off the wall yelling and screaming, and in the process McGill lost his riot stick. It was McGill's testimony that he believes that Barnes kicked the stick out of his hand. In the melee that followed, Jung struck the inmate with his riot stick enabling McGill to retrieve his stick. At the Hearing, McGill testified that he hit Barnes "two or possibly three times" with his riot stick on one occasion on the back of Barnes' leg near the buttocks area. In his statement to Inspector Leutz dated July 27, 1981 (Exhibit 131, McGill stated "I think I struck him at least three times". Officer Jung admits to hitting the inmate from three to five times. 11 Thibert returned to the scene and according to his testimony, ordered Barnes "to stop your foolishness, right now". According to the testimony of both McGill and Jung, neither officer struck Barnes after Thibert had re-entered the fray. Officer Thibert swung his riot stick in baseball style against Barnes' legs. The blow caused Barnes to stagger and go down on one knee and then get up again. Thibert hit him a second time in the same fashion. The second blow knocked the inmate to the floor and his body came to rest face down near the bench. Thibert straddled Barnes and pushed down with his riot stick on Barnes' body "in hockey style" thus preventing any further movement on the inmate's part. At this time, Barnes followed instructions to place his hands behind his back and he was then handcuffed by Thibert. Finally, Barnes was dragged along the floor by the officers into Cell No. 5. In his statement to Inspector Leutz on July 27, Mr. Jung stated that Mr. Thibert had struck Barnes three or four times trying to knock him down. Each of the Grievors denied striking Barnes on the head with the riot sticks. Sergeant McGinn verified that aspect of their testimony. On the evidence, it is unclear precisely how many times Barnes was struck by the riot sticks. On July 27, 1981, Inspector Leutz posed the following question to Officer Jung (Exhibit 14): "Q How many times in total would you estimate that Barnes was hit? 12 Following the altercation, Barnes bled profusely from the head and as a result both the ambulance and the police were promptly called. Sergeant McGinn testified that he was satisfied that Barnes had hit his head on the radiator or the pipes surrounding the radiator. The inmate’s evidence was that he was hit on the head with riot sticks and did not hit his head on the radiator or the radiator pipes or the corridor table or bench. Lindsay Ambulance attendants arrived at the Jail at approximately 22:23. The attendants bandaged Barnes’ head, placed him in a cervical support and applied a splint to his left leg. Barnes received medical attention from Dr. Bruce Graham at the Ross Memorial Hospital at approximately 23:00, and was returned to the Lindsay Jail shortly after 1:00 on May 28. Barnes’ recollection of the events differed substantially from the evidence referred to above. The inmate alleged that he was struck a blow by Thibert which glanced off the right side of is jaw. He testified that he was then “struck from behind two or three times” on the head and across the shoulders by riot sticks, and that he was repeatedly struck by each of the officers with riot sticks after he had fallen to the floor. Barnes’ testimony was to the effect that, for protection, he rolled himself across the floor and pulled his body part way under the bench prior to being handcuffed 13 Barnes made two brief statements to Inspector Leutz. One dated June 2, 1981 (Exhibit 18) taken at Millbrook Correctional Centre, and a second statement in the form of questions and answers dated August 6, 1981 (Exhibit 10) taken at Millhaven Penitentiary. These statements are notable, primarily for their brevity. The brevity robbed both statements of significance. Barnes' explanation of the incident as contained in the June 2 statement before Inspector Leutz was as follows: "They came to my cell and said it's time to clean up, I got up and walked out of the cell. I stopped at the wash area of #1 corridor and waited for the officer Thibert to get out of the way and he threw a punch at E, I moved and it glazed the side of my right jaw. I fell on the floor and the billies, riot sticks started to hit me myself by covering my face and crawled under the bench, they pulled me out and they kept hitting me. The officers were known to me but I don't know their names I tried to protect I was hit several times and was in a daze. I made like they knocked me out so they would stop. They handcuffed E and threw me into the cell. I was covered with blood. Ontario Provincial Police Detective Inspector Scott Raybould took a more indepth statement from Barnes on June 3, 1981 at Millbrook Correctional Centre (Exhibit 49). Part of that statement is as follows: 14 "Between 10:00 p.m. 11:00 p.m. 3 guards came on the range 2 with riot sticks. Thibert was one of them. He had no stick. Brabant was asked to wash up and he did and went back to his cell. I was told 'time to wash up' by Thibert. of my cell. Thibert was standing in the washroom doorway. I had the towel in my right hand drapped over my wrist. his hand. Those are the articles I reached for. Mr. Thibert said nothing to me. standing in front of the washroom door, on a bit of an angle facing me. get the toothbrush then Thibert threw a punch. It glanced off my right cheek. and I was struck by one of the clubs on the left shoulder from behind. I fell down. I was repeatedly hit by the clubs and punched. protect my head. I got hit a bunch of times and then I made a move Grabbed the pole and pulled ½ my body under the bench. My left leg was wacked 5 or 6 times whilte I was under the bench. form under the bench and hit several more times by the clubs. I kept my hands up over my head. felt blood running from my head. I fell flat on the floor. times I almost passed out. My hands were pulled behind my back and handfed. to the door and slid into my cell.. I came out I walked towards the wash up area. Thibert had toothpaste and a toothbrush in Thibert was I put out my right hand to I went off balance I used my hands to I was pulled I I felt dizzy. I was hit several more I was then dragged As a result of the May 27, 1981 incident, all three Grievors were charged under the Criminal Code of Canada with assault causing bodily harm. In February 1982, each of the Grievors were acquitted of the charges. There can be no doubt that Gary Barnes incurred numerous personal injuries resulting from the May 27 skirmish. Ambulance attendant Jim Patton testified that Barnes was "semi-conscious" when the attendants arrived and there was "substantial external bleeding". Patton applied a long splint on Barnes' left leg because of a suspicion of a possible fracture. Dr. Bruce Graham attended 15 Barnes at 11:00 p.m. at Ross Memorial Hospital in Lindsay. In his medical report dated May 12, 1984 (Exhibit 10) Dr. Graham stated that Barnes suffered "multiple injuries" and Barnes had stated that his injuries had been sustained by falling down a flight of stairs. Dr. Graham reported that Barnes had a "great number of bruises over his trunk and extremities". His injuries included severe bruise to the left lower leg; bruises over his shoulders; bruises to the hands, especially the left hand; bruises over his back; a three inch laceration to the scalp which required sutures; a deep bruise on his right forearm; and an abrasion to his left elbow. By way of conclusion, Dr. Graham comments: "I should state, here, that I felt that the bruises I on his shoulders, am and left leg were mst llkely to have been caused by blows from a riot stick. do not feel that the scalp laceration was caused by a riot stick.. In a letter of clarification dated May 22, 1984 (also exhibit 10), Dr. Graham recollects that Barnes did state that the injury to his left hand predated the May 27 incident. In addition, Dr. Graham stated that the swelling to the inmates left hand "was consistent with a fracture". Subsequently at Millbrook Correctional :entre, it was confirmed that Barnes indeed had a broken left hand and a cast was applied. 16 Detective Inspector Raybould interviewed Barnes at Millbrook Correctional Centre on June 3 and reviewed in detail for this Board the various bruises observed on Barnes' body. Inspector Raybould observed a second laceration (unsutured) on Barnes' head which was approximately 1-3/4 inches in length. Raybould concluded that the second head injury had apparently been overlooked by Dr. Graham during the initial investigation on May 27. Each of the Grievors prepared Occurrence Reports, independently of each other, that were remarkably brief and seriously defective in content. For example, Officer Thibert's Occurrence Report (Exhibit 51) reads as follows: "At approximately 2215 hrs this date we were doing the wash up in #1 corr, (inmate) Barnes was let out of his cell he stepped into the washroo and I offered him his toothbrush at this time he grabbed my left wrist and swung at me by myself and Mr. Jung and Mr. McGill and placed in a cell." He was restrained This Occurrence Report made no reference to the use of riot sticks to subdue the inmate, nor injuries to the inmate, nor to the fact that the inmate received medical attention at the hospital. primarily for their lack of detail. In addition, the Grievors collectively failed to file accident and injury reports and misconduct reports. Each of the Grievor's Occurrence Reports are significant - 17 - The Employer's position was that both Thibert, a member of the classified staff, and Jung, a probationary employee, were dismissed from their employment pursuant to Section 22(3) of the Public Service Act. Therefore, none of the usual concerns affecting termination of a probationary employee arise in this case. However, as the letter of September 4 to Raymond McGill indicates, his services were "terminated" effective that date (Exhibit 3). The Ministry representative J. F. Benedict argued that the May 27, 1981 incident was a premeditated act of brutality against inmate Barnes, allegedly in retaliation for the inmate's involvement in the May 24 incident. Alternatively, it was argued that if the Board found that Barnes did provoke the incident, the subsequent events including the injury to Barnes resulted from the negligence of the Grievors in their failure to take the necessary precautions to avoid the incident. Mr. Benedict argued that the Grievors were responsible for what transpired and that the use of force by an inmate does not authorize retaliation in an unrestrained manner. Alick Ryder, the Grievors' Counsel, argued that the testimony of inmate Barnes was not credible and that it was Barnes who had provoked the incident. Mr. Ryder contended that the Divisional Court's decision implied that if Barnes instigated 18 the fight, then the Grievors could not be faulted for the ensuing events in the course of bringing the incident to a close. He alleged that there was no blameworthy act attributable to any of the Grievors and that each Grievor had been acquitted in the Courts of the charge of assault causing bodily harm. The Employer submitted numerous arbitral precedents for the Board's consideration. Although useful for the principles involved, it remains a truism that each case is determined on its own particular facts. It has long been recognized that in civil matters the standard of proof is upon the balance of probabilities, while the test in criminal matters is proof beyond a reasonable doubt. However, in matters where an employee's livelihood is at stake, it is generally accepted by arbitrators that the standard of proof required is that clear and cogent evidence must be adduced. In this matter, a key issue for determination is the issue of credibility. Which version of the facts is the Board to believe? If the Board were to accept Barnes' version of how the fight started, we would be obliged to find that an unprovoked assault by Officer Thibert in which Officers Jung and McGill were willing participants would indeed justify discharge of all three Grievors In assessing credibility, the Courts have advanced certain guidelines. A judge's discretion (and by analogy an arbitrator's discretion) is that the acceptance or rejection of testimony cannot be said to be totally unfettered. For example, in R. V. Covert (1916) 28 C.C.C. 25, Mr. Justice Beck stated at p. 37: 19 "In my opinion it cannot be said without limitation that a judge can refuse to accept evidence. he cannot if the following conditions are fulfilled: I think That the statements of the witness are not in themselves improbable or unreasonable; That there is no contradiction of them; That the credibility of the witness has not been attacked by evidence against his character That nothing appears in the course of his evidence or of the evidence of any other witnesses tending to throw discredit upon him; and That there is nothing in his demeanour while in Court during the trial to suggest untruth- fullness. " Similarly, referring to the resolution of contradictory evidence in general, Mr. Justice O'Halloran of the British Columbia Court of Appeal stated in Weeks v. Weeks [1955] 3 D.L.R. 704 (B.C.C.A.) at p. 709: "In such cases a Court must look for the balanced truth in the corroborative evidence if such exists, and in any event measure all the evidence perspec- tively by the test of its consistency with the preponderence of probabilities in the surrounding circumstances. " The Ontario Court of Appeal in Phillips v. Ford Motor Co. of Canada Ltd. et al (1971) 2 O.R. 637 (Schroeder, J.A.) approved the rationale of Mr. Justice O'Halloran delivered in the British Columbia Court of Appeal in Faryna v. Chorny [1952] 2 D.L.R. 354 at pp. 356-8 as follows: 20 "If a trial Judge's finding of credibility is to depend solely on which person he thinks made the better appearance of sincerity in the witness box, we are left with a purely arbitrary finding and justice would then depend upon the best actors in the witness box. On reflection it becomes almost axiomatic that the appearance of telling the truth is but one of the elements that enter into the credibility of the evidence of a witness. powers of observation, judgment and memory, ability to describe clearly what he has seen and heard, as well as other factors, combine to produce what is called cred- ibility, and cf. Raymond v. Bosanquet (1919), 50 D.L.R. 560 at p. 566, 59 S.C.R. 452 at p. 460, 17 O.W.N. 295. A witness by his mer may create a very unfavourable impression of his truthfulness upon the trial Judge, and yet the surrounding circumstances in the case may point decisively to the conclusion that he is actually telling the truth. comparatively infrequent cases in which a witness is caught in a clumsy lie. Opportunities for knowledge, I am not referring to the The credibility of interested witnesses, particularly in cases of conflict of evidence, cannot be gauged solely by the test of whether the personal demeanour of the particular witness carried conviction of the truth. examination of its consistency with the probabilities that surround the currently existing conditions. In short, the real test of the truth of the story of a witness in such a case must be its harmony with the preponderance of the probabilities which a practical and informed person would readily recognize as reasonable in that place and in those conditions. Only thus can a Court satisfactorily appraise the testimony of quick- minded, experienced and confident witnesses, and of those shrewd persons adept in the half-lie and of long and successful experience in combining skilful exaggeration with partial suppression of the truth. may testify what he sincerely believes to be true, but he may be quite honestly mistaken. to say 'I believe him because I judge him to be telling the truth', is to come to a conclusion on consideration of only half the problem. self-direction of a dangerous kind. The test must reasonably subject his story to an Again a witness For a trial Judge In truth it my easily be The trial Judge ought to go further and say that evidence of the witness he believes is in accordance with the preponderance of probabilities in the case and, if his view is to command confidence, also state his reasons for that conclusion. The law does not clothe the trial Judge with a divine insight into the hearts and minds of the witnesses. And a Court of 21 Appeal must be satisfied that the trial Judge's finding of credibility is based not on one element only to the exclusion of others, but is based on all the elements by which it can be tested in the particular case. Mr. Justice Stephen put it another way: He said (General View of the Criminal Law, 2nd ed. p 191) 'that the utmost result that can in any case be produced by judicial evidence is a very high degree of probability The highest probability at which a court of justice can, under ordinary circumstances, arrive is the probability that a witness or a set of witnesses tell the truth when they affirm the existence of a fact." There can be no doubt that inmate Gary Barnes, at age 27 in 1981 was a seasoned criminal whose unenviable record of public offences dates back to 1971. Clearly, he has a propensity for violence he is volatile, unpredictable, vicious and capable of irrational behaviour. In short, he cannot be assessed on the traditional standard of the reasonable man. On all the evidence, the Board is unable to find that there was any premeditated scheme on the part of the Grievors to provoke an incident. Further, there was no cover-up by the Grievors following the melee. Clearly, none of the three guards had prepared themselves for a deliberate confrontation with Barnes. Jung was wearing glasses, and all had the Ministry pen and pencil sets in their breast pockets and all were wearing watches. were carrying riot sticks as they were obliged to do upon orders of the Superintendent. The fact that Thibert was carrying a toothbrush as opposed to a riot stick is one factor mitigating Jung and McGill 22 against the finding of the planned retaliation. All three Grievors were under the observation of Shift Supervisor McGinn, a management representative. Following the incident, there was no attempt to disturb the area prior to the arrival of the ambulance attendants and the Lindsay police. In fact, there was no delay in notifying the police of the incident. Without question, the atmosphere at the Lindsay Jail was charged with tension following the incident of May 24 in which inmates Barnes and Brabant viciously attacked three Correctional Officers and severely injured two of the Officers. After anxious and careful consideration of all the evidence and applying the guidelines for credibility determinations referred to above, this Board prefers the evidence of the three Grievors as being the more probable and natural account of the facts. It is not surprising that there should be some discrepancies in the testimony presented by each of the Grievors, bearing in mind that each was testifying about an emotionally charged incident that occurred some three years ago. In particular, Officer Thibert demonstrated a desire to be candid with the Board and not to stray beyond his recollection of the events. In our opinion, inmate Barnes did not testify with a frankness which the Board was entitled to expect. In his testimony, Barnes contradicted previous sworn testimony on numerous occasions. In other respects, he was unable to recall events. If Barnes had been the subject of an unprovoked attack, it is understandable that he would not complain to other 23 Lindsay Jail staff members; however, it is less understandable that he failed to complain to Lindsay Police officers, hospital staff and to Dr. Graham on the night of May 27, to the Justice of the Peace who saw him on May 28, or to the Millbrook Correctional Staff on his admission on May 29. The Board was impressed with the testimony of Sergeant Gordon Widdis. The Widdis testimony contradicts the Barnes testimony in several respects. In short, the Board found Barnes' evidence thoroughly untrustworthy and unsupported by corroborative evidence. For example, from the evidence of ambulance attendants Jim Patton and Clare Gordon, we are satisfied that no conversation took place between officer Thibert and inmate Barnes as was alleged by Barnes, either in the transportation to or from Ross Memorial Hospital. Accordingly, the Board makes the following findings of Barnes provoked the incident of May 27 by grabbing Thibert's fact. left wrist and throwing a punch which Thibert managed to deflect. Barnes was, in essence, the agent of his own injuries by inviting Thibert to strike back in self-defence. In the process, Thibert and Barnes fell to the floor and in the ensuing grappling, we accept Thibert's evidence that Barnes attempted to kick Thibert in the genital area. handcuffs and his riot stick, with Barnes in pursuit. Officers Jung and McGill came to Thibert's assistance, as was their duty. Jung cross-checked Barnes into the east wall whereupon Barnes bounced off the wall. From that point in time, it is difficult to determine Thibert got to his feet and withdrew to obtain 24 with precision the sequence of events. Apparently McGill lost his riot stick either as a result of Barnes' action in kicking it out of McGill's hands, or otherwise. By this time Barnes was on the rampage. To divert Barnes, Jung struck him on several occasions with his riot stick. McGill successfully retrieved his riot stick and used it repeatedly in an attempt to force Barnes to the floor. Thibert then rejoined the fray and as a result Jung and McGill withdrew. Thibert was able to bring Barnes under control by striking him several hard blows to the legs, all the while shouting to Barnes to cease and desist. The matter came to a close after Barnes dropped to the floor for the final time. Thibert then straddled Barnes on the floor, and when there was no further attempt at resistance, the inmate was handcuffed by Thibert. The Board has no hesitation in accepting the evidence of Thibert that the entire incident occupied no longer than two to three minutes. The evidence of Sergeant McGinn essentially supports the Grievors' testimony with some notable variations. The Board does not doubt the honesty of Sergeant McGinn in his attempt to recollect, to the best of his ability, the sequence of events. We do, however, question his accuracy in the observation of those events. From the location of the blood spatterings as described by Inspector Raybould, it is unlikely that Barnes struck his head on the radiator or surrounding pipes as was strongly suggested by Sergeant McGinn. Similarly, it is 25 unlikely that Barnes was hit with riot sticks while he was on the floor as was Sergeant McGinn's evidence. Yet in other respects, we do accept McGinn's testimony. Ontario Provincial Police Detective Inspector Raybould undertook a thorough investigation of the physical condition of Corridor No. 1 at the Lindsay Jail on June 8, 1981. Blood stains were located on the wall immediately east of Cell No. 6 and immediately west of the entranceway leading to the washroom. Blood was visible on the north leg of the table next to the bench. Inspector Raybould admitted that the forensic clinic testing results of the blood samples were inconclusive. Similarly, it cannot be ascertained with precision how Barnes received lacerations to the head. A second scalp laceration was discovered for the first time several days after Barnes had been admitted to Millbrook Correctional Centre. If that second laceration occurred as a result of the struggle on May 27, it is improbable that it would not have been discovered by either the ambulance attendants, Dr. Graham, the nurses at Lindsay and at Millbrook and the doctor who first saw Barnes at Millbrook. Lindsay Police Officers Russell Moore and Randolph Johnson testified that they arrived at the Lindsay Jail at approximately 10:24 p.m. on May 27. An Occurrence Report was filed as to the incident (Exhibit 45), and both Police Constables submitted undated written reports prepared sometime after the event (Exhibits 44 and 46). Both officers were interviewed by O.P.P. Detective Inspector Raybould 26 (Exhibits 43 and 47). None of these police statements were sufficiently detailed to assist the Board in its determination. Obviously, the Lindsay Police considered the incident to be more appropriately an internal Ministry matter. However, the Board is satisfied that Correctional Officer Thibert did relate to Police Constable Russell Moore the gist of his version of what had transpired. In all probability, Barnes injured his left hand during the May 24 incident. The extent of the injury to Barnes' left hand on that occasion will never be known. One would not expect a reasonable man to provoke the May 27 incident with such an injury. In our opinion, Barnes cannot be assessed on the test of the reasonable man. As indicated previously, each of the Grievors' Occurrence Reports left a good deal to be desired. Unquestionably, the Grievors can be faulted for failure to file Accident and Injury Reports as well as Misconduct Reports. The Board does not find that the incompleteness of the reports adversely reflects upon the credibility of the Grievors. On the evidence, there was no attempt on the part of the Grievors to conceal evidence. The Board finds as a fact that Officer Thibert did relate to the Lindsay Police the gist of what transpired on May 27. No management official called upon any of the Grievors for more detailed Occurrence Reports. Similarly, no management official called for the production of Accident and Injury Reports or Misconduct Reports. In our opinion, it is not a 27 convincing argument to wait until the arbitration hearing to fault the Grievors for deficiencies in Occurrence Reports or failure to file other reports. The next issue for determination is whether excessive force was used to restrain inmate Barnes. Ontario Regulation 243/79 made pursuant to the Ministry of Correctional Services Act, 1978 states in Section 7 as follows: (1) No employee shall use force against an inmate unless force is required in order to, (a) enforce discipline and maintain order within the institution; (b) defend the employee or another employee or inmate from assault; (c) control a rebellious or disturbed inmate; or (d) conduct a search. But where force is used against an inmate, the amount of force used shall be reasonable and not excessive having regard to the nature of the threat posed by the inmate and all other circum- stances of the case. (2) Where an employee uses force against an inmate, the employee shall file a written report with the Superintendent indicating the nature of the threat posed by the inmate and all other cir- cumstances of the case. In addition, each Grievor has signed an acknowledgement of understanding of a document prepared by then Deputy Minister L. R. Hack1 dated July 25, 1968 entitled "Assaults on Inmates". (Exhibits 58, 68 and 69) - 28 The Deputy Minister's letter reads, in part, as follows: "You are therefore directed to inform all employees of your institution that assaults on inmates in- volving the improper use of physical force (example: slapping, striking or punching) will not be tolerated. Where it has been established that such action has taken place, the offending employee will be dismissed from the service. There are, of course, occasions when it is necessary for emloyees to use some form of physical force in order to control the behaviour of certain wards or inmates. Some may become disturbed, agitated or rebellious to the point where it is necessary to restrain by physical force, but only sufficient force should be used in order to accomplish the restraint. In adult institutions an inmate may become agitated and attack an employee or another inmate. Certainly restraining force should be used and an employee or inmate has every right to defend himself and others against physical attack. However, in every instance where physical force is used, a complete written report of the incident will be made and submitted, through the usual channels. Whether force used against an inmate is reasonable or excessive within the meaning of Section 7 of the Regulations is an assessment that an arbitration board is compelled to make, having regard to the threat posed by the inmate and the circum- stances of the case. In the instant grievance, we make that assessment in the full realization that the Grievors were confronted by a powerfully built inmate on the rampage who was capable of both violence and viciousness. It is only human to act spontaneously in such a situation, where there is insufficient time to weigh the niceties of the appropriate measure of defensive action. See R. v. Baxter (1976), 27 C.C.C. (2d) 96 111, Martin J.A.: 29 ". .An accused's belief that he was in imminent danger from an attack may be reasonable, although he my be mistaken in his belief. Moreover, in deciding whether the force used by an accused was more than was necessary in self-defence under both S. 34 (I) and (2) the jury must bear in mind that a person defending himself against an attack, reasonably apprehended, cannot be expected to weigh to a nicety, the exact measure of necessary defensive action: Palmer v. The Queen (1971, 55 C.R. App. R. 223 at p. 242; R. v. Preston (1953, 106 C.C.C. 135 at p. 140, 17 C.R. 20, 9W.W.R. (N.S.) 57; R. v. Ogal (1928, 50 C.C.C. 71 at pp. 73-4, [1928 3 D.L.R. 676; R. v. Antley [1964] 2 C.C.C. 142 at p. 147, [1964] 1 O.R. 545, 42 C.R. 384 at p. 389." In the instant grievance, the officers were under orders to carry riot sticks effective May 25, 1981. Clearly, the incident of May 27, 1981 was the first occasion within recent memory that riot sticks have been used at the Lindsay Jail. As indicated earlier in this Award, the Board has determined that Superintendent Campbell condoned the use of riot sticks following the May 24 incident. Of particular significance is the fact that the Lindsay Jail staff had been given no instruction in the appropriate use of riot sticks. However, by the same token, the issuance of riot sticks does not necessarily mean that they must be employed in a given situation. The issuance and deployment of riot sticks is a matter within management's jurisdiction. Prudence would suggest that management give appropriate usage of riot sticks. of this Award should not be construed as condoning the use of riot careful consideration to the instruction and We hasten to add that the findings sticks. - 30 - In retrospect, numerous suggestions could be advanced as to what alternatives the Grievors could have chosen to minimize the use of force. However, that is not the mandate of an arbitration board. Our mandate is limited to a review of what did occur and to assess in that light the allegation of the use of excessive force. Here, we find that Barnes did pose a real and substantial threat to the Grievors' safety and to the security of the Institution - a fact that was known to each of the Grievors. Barnes was struck by riot sticks on numerous occasions by the three Grievors. Blows were struck by the Grievors collectively to the inmate's arms, shoulders and legs - all blows to non-vulnerable areas of the body. On the evidence, we reject Barnes' testimony that he was struck on the head with riot sticks. The opinions of Dr. Bruce Graham and neurosurgeon Dr. W. J. Horsey tend to discredit that allegation. However, the head injuries aside, there is no doubt that Barnes sustained numerous injuries resulting from the deployment of riot sticks. Accordingly, on the evidence of Dr. Graham and Inspector Haybould as to the extent of the physical injuries, the Board finds that there was excessive force used by the Grievors in an attempt to restrain inmate Barnes. The excessive force was the result of the combined efforts of the three Grievors. The finding of excessive force is not the result of malice or any premeditated plan, but rather of inexperience in the deployment of riot sticks. The Grievors were under orders 31 from the Superintendent to carry riot sticks and it was as a result of their inexperience and their lack of training that excessive force was the end result. For the reasons expressed above, the Board finds that discharge is an excessive penalty within the meaning of Section 19(3) of the Crown Employees Collective Bargaining Act In our opinion, a lesser penalty is appropriate in the case of each Grievor. In a determination of substituted penalties, we are guided by the wording of Section 19(4) of the Crown Employees Collective Bargaining Act That Section states: "S.19 (4) Where, in exercising its authority under subsection (3), the Grievance Settlment Board finds that an employee who works in a facility, (a) has applied force to a resident in a facility, except the minimum force necessary for self-defence or the defence of another person or necessary to restrain the resident; The Grievance Settlment Board shall not provide for the employment of the employee in a position that involves direct responsibility for or that provides an opportunity for contact with residents in a facility, but the Board may provide for the employment of the employee in another substantially equivalent position. In Section 19 (5) (a) "facility" is defined to include "(v) a correctional institution under the Ministry of Correctional Services Act", and in 19 (5) (b) a "resident" is defined to include an inmate. 32 This statutory provision dictates that where an employee is found to have used excessive force against an inmate, reinstatement of the employee must not be to a position in a correctional institution involving direct inmate contact. There is no evidence before the Board that any of the Grievors, with the exception of Garry Thibert, has a disciplinary record. In 1976, Thibert received a written reprimand from the Superintendent of the Lindsay Jail for overturning an inmate's bed and failure to file an Occurrence Report (Exhibit 70). This appears to be an isolated incident (somewhat staledated) which did not involve the striking of an inmate. In addition, the Grievor received a written reprimand in 1979 for his participa- tion in a three day illegal work stoppage which occurred in December of that year. It is noted in passing that approximately 3,000 Correctional Officers received the identical letter. Accordingly, the Board awards that all Grievors shall be reinstated to substantially equivalent positions within the Ministry. As stated previously, the finding of excessive force was the result of the collective actions of all three Grievors. In the circumstances, each Grievor shall receive a six month suspension without pay. The Grievor, Thibert shall be compensated for lost wages and benefits following the six month suspension, after having made the usual deductions from compensation of any and all income received from other employment in the interim. 33 The Grievor, Emil Jung, shall be reinstated to the status of a probationary employee. Mr. Jung shall be compensated for all lost wages and benefits beyond the six month suspension subject to the usual mitigation rules referred to above. Because McGill was a casual employee at the time of his termination, he shall be reinstated to the status of a casual employee but without compensation. There shall be no loss of seniority credits for any of the Grievors. The Board shall remain seized of this matter in the event that there are any difficulties with regard to the inter- tation or implementation of this Award. Similarly, we remain seized of the Thibert and Jung grievances in the event that the Parties are unable to agree upon the quantum of compensation. 34 The Board is grateful to both Mr. Benedict and Mr. Ryder for their able presentations in this difficult and complex matter. DATED at Brantford, Ontario, this 11th day of December, A.D., 1984. R. L. Verity, Q.C. Vice-chairman F. Taylor Member A. G. Stapleton Member