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HomeMy WebLinkAbout1982-0057.Sisson.81-02-19IN THE MATTER OF AN ARBITRATION Under THE CROWN EMPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLEMENT BOARD Between: Before: For the Grievor: For the Employer: Hearings: OPSELI (Stephen Sisson) - And - Grievor The Crown in Right of Ontario (Ministry of the Environment) Employer E.B. Jolliffe, Q.C. Vice Chairman I.J. Thomson Member E.R. O'Kelly Member M.A. Green, Counsel Golden, Levinson J. Glynn Personnel Officer Ministry of the Environment May 12, 1982 June 28, 1982 .--s DEC In February, 1981, Mr. Stephen Sisson presented the following grievance: -2- ISION I Stephen Sisson am required to perform duties~beyond the level of Technician 2. (Environmental) The relief sought was as follows: Re-classification to Environmental Technician 3. Perhaps s.s a result of the grievance a "Position Specification and Class Allocation Form" (Exhibit 4) was signed by the grievor's immediate supervisor, Mr. D. Sharma, on March 13, 1981, and by Regional Director D.P. Caplice on March 16. However, the "Class Allocation," which appears to have made about the same time or a little later, gives the "effective date" as March 1, 1981, and it was signed by Mr. J. Glynn, a personnel officer with the Ministry of the Environment, who also appeared in 1982 as the Ministry's spokesman at the hearing in this case. Exhibit 4 seems to represent the Employer's reply to the grievance. No earlier Position Specification is in evidence. ._ -. - 3 - Section 18(2) of the Crown Emp,loyees Collective Bargaining Act provides that (in addition to any other rights of grievance under a collective agreement) an employee claiming that his position-has been improperly classified may process the matter as a grievance and, failing settlement, may carry the matter to arbitration as provided in Section 19 of the Act. The issue in this case is whether the griever's position as Water Well Inspector in the Central Region of Ontario is properly classified ET2 or should be classified ET3, having regard to the applicable Class Standards. It is there- fore necessary, before discussing the evidence, to refer to those standards, which it is the Employer's prerogative to determine. The preamble to the series "Environmental Technician .l-4" (Exhibit 3) defines the following "inclusions:" mis series covers positions responsible for investigational, inspectional, data collection and preliminary eval- uative ai-d interpretive hark on matters relating to environ- mental assessment and pllution control in the natural environment. After explaining what is meant by the terms "Data ., -. -4 - Collection," "Inspection" and "Investigations," the preamble specifies the following "Exclusions" from the series: 1. Positions requiring the analysis and testing of samples conducted p-imarily in a lahoratoq setting. 2. Positions requiring full professional status for the applications of scientific and engineeriq principles found in such disciplines as engineering, biology or chemistry. Also important are the "Compensable Factors" specified I by the preamble: There are four levels in this series and the assignment of positions'to the.rappropriate levels will be based on the consideration of four compensable factors: knowledge, contacts, judgement and accountability. 1. The knowledge factor describes both the formal education and skills normally required to perform the responsibilities of the position. The formal education is usually acquired through attendance‘& 'a recognized educational institution or through recognized technical associations. The skills element of this factox refers to the'approaches, practices and tecliniques, normally gained through experience, which are required to adequately perform the duties. 2. The judgement factor refers to the discretion required and the freedom for making decisions within variable parameters. TO be considered are such matters as the nature of supervision received, the availability of guidance from such sources as statutes, legislation, technical standards, specifications, and previously established procedures and precqdents, ~the requirement for new and innova_tive approaches and the variety of alternative choices of action. 3. The accountability factor referstotbe scopeofXesponsibility, decisions made and the result of errors. -5- 4. The contacts factor refers to the significance and extent of internal and external relationships which are a necessary part of the work. The two elements are (a) the nature and plrFose of the contact, and (b) the level and authority of the prson contacted. Turning now to the !'Class Standard" for ET2, the class- ification allocated to Mr. Sisson',s position, it has been defined by the Employer (as of April, 1975) as follows: This class covers positions involving data collection and -limited analyses,. ox routine inspectional work in the field of environmental assessment and pollution control. This is a junior working level position or a position in which employees gain further training and experience before advancing to .a higher level. :The compensable factors at this level are typically reflected as follows: 1. Knowledge:' Work required suijficient technical knowledge to understand the principles of, and-effectively inspect and advise on the installation and maintenance of all hydrometric monitoring systems, and basic pollution control systems pertainkng to such things as private sewage disposal installations; small waste management sites and systems, ice shelters, boats, non-complex incinerators, etc. ' This knowledge is normally gained through graduation from a recognized institute of technology or community college followed by approximately two'yeaxs,of related experience. 2. Judgement: Work is performed under general supervision with some discretion to make technical decisions within ,established practices and precedents and to make minor on-site recommendations. Matters that involve deviating from established practice; however, axe referred to senior staff. Judgement is exercised in assembling~jdata, preparing technical reports and making recoxrmendations, usually &consultation with senior staff. 3. Accountability: These positions are accountabie for.the accuracy of the data and.infonnation collected and for the technical quality of reports andrecommendations; The impact of decisions and recommendations, however, is limited as these are subject to review. 4. Contacts: Work involves regular contacts with the general public, contractors, project operations and technical support staff and municipal, industrial and other agency employees at the technical level for the purpose of exchanging infoxmation and data.. The.ET3 level (claimed by the grievor) is defined in greater detail, as follows: This class covers positions involving inspections and investigations of the full range of activities in the environmental assessment and pollution control field. In some positions, they conduct investigations of pollution of air (stationary and mobile sources), land or water, including noise, and plan, organize and conduct assessment surveys and monitoring of the natural environment. Others in the environmental monitoring function involve responsibility for the selection, operation and maintenance of specialized, complex electronic, chemical or mechanical air, water or wastewater monitoring equipsent in field locations resulting in the production of validated data for use in environmental assessment proqrarrmes. In still other positions, employees in this classification may assist professional staff cr senior technicians in the clean up of hazardous spills, or in conducting applied research projects or surveys to evaluate.new technology and methods, assess the natural environment! effect corrective action inthe case of malfunctioning pollution control -N-pn=t, or in the processing of approvals. 3-e compensable factors at this level are typically reflected as follows: 1. Knowledge : Work requires the technical expertise, approaches and practices to deal effectively,with a wide variety of -7- environmental matters such as inspection of newly installed or malfunctioning private sewage disposal systems of all sizes (e.g. serving sci~cels, nursing homes, etc.), industrial air and water pollution control and monitoring equipment, cormaunal water and sewage treatment projects, waste management sites and systems, ard vehicle emissions to ensure that they comply with established practices and standards, or to qualitatively assess the effects of @luti.ng discharges on the surralrding environment (e.g. determine waste- water loadirg guidelines far municipal/industrial discharges ) . Such knowledge is normally acquired through graduation from a recognized institute of tech- nolcgy or community allege plus several years of related experience. 2. Judgement: Work is ~rformed ut-der minimum sqervision with con- siderable functional independence. Mature judgement is exercised in decision-making when unusual or unpre- dictable situations arise. Matters deviating from established practices and precedents are dealt with at this level and only sensitive cr antentious matters are referred to supervisors. Ii-dependent judgement is exercised in the preparation of comprehensive technical reprts on all investigations, inspections or other pmjects, including the interpretation and analysis of physical and field data and laboratory results, making recommendations where necessary. 3. Accountability: These positions are account&& for the accuracy and completeness of the data collected and of the invest- igations or inspections conducted. Decisions involve the nature and amount of data to be collected, actions taken,reccmmertdationsmade, and canusuallybe based on precedent cr established practice. Errors may cause inappropriate action and expense by the Ministry, industry, cr private irriividuals. 4. Cmtacts: Contacts may be with private individuals, small business proprietors or professional, technical and oFrational -a - staff of industry, municipalities, their own or other Ministries and/or the Federal Government. The prpose of the axtacts will be to exchange or collect information and data, give advice, make rec- ommendations or enforce regulations. Cn occasion, it may be necessary to appar as a witness providing tech- nical evidence and/or information before public bodies such as environmental hearings, municipal councils, ratepayers' associations, or courts of law. In all contacts the employee is'assumad. to officially repre- sent ths Ministry and present Ministry palicy. The following question arises: does the evidence adduced before this Board establish that the duties required and performed by the. grievor correspond more closely to the ET3 standard than to the ET2 standard? A second question must also be considered: whether the position occupied by the griever as Well Inspector in the Central Region is similar to that of the "Senior Regional Water Well Inspector" in the Southwestern Region, which was class- ified ET3, effective July 1, 1990, or that of the "Regional Water Well Inspector," also in the Southwestern Region, which was classified ET3, effective May 1, 1981 --- about two months after Mr. Sisson's grievance. - 9 - Mr. Sisson testified in support of his grievance. For the Employer, Mr. Glynn called Mr. Dlanraj Sharma, the griever's immediate supervisor in recent years. There is no reason to doubt the acceracy of information given'by the two witnesses. On the evidence of Mr. Sisson or Mr. Sharma --- or both of them --- as well as the documents produced, we find the following to be the facts. The Ministry of the Environment (hereinafter called "Environment") was not created until 1972. Prior to'that rime many of the Ministry!s present functions were vested in the Ontario Water Resources Commission (hereinafter tailed "OWRC") . For the purposes of this decision, significant statutory requirementsare set out in Section 40 of the Ontario Water Resources.Act, enacted in 1970: (4) A Director may suspend or cancel a licence at any time. " (5) Every licensee shall; within one month after the completion of the boring or drilling of a we.11 for water,: make a'return to a Director in the in the prescribed form. (6) Every person who contravenes a provision of this .section is-guilty of an offence and on summary conviction is liable to a fine of not.less than $10.00 and not more than $100.00. c 332, S40. - 10 - (1) No person shall carry on the business of boring, or drilling wells forwater unless he is the holder of a licence therefor from a Director, . (2) Upon application thekefor in the prescribed form and upon payment of the prescribed fee, a Director,nay issue or renew, as the case may be, a licence to'any person to carry on the business of boring or drilling wells for water. (3) 'Every such licence and renewal thereof expires on the 31st day of December following the date of issue or renew,al. We have also read and considered Ontario Regulation 648/70 (adopted under the Ontario Water Resources Act) which in 21 sections (with numerous subsections and paragraphs) specifies in detail the requirements for drilling, boring, construction, maintenance, pump installation; testing of well yield, contamination control, plugging of dry or abandoned wells and also the maintenance by contractors of records relating to the construction and testing of wells. We were informed, however, that a review and probable revision of 648/70 was being undertaken in 1982. The administration and enforce- ment of the Regulation in the Ministry's Central Region has been the responsibility of the Water Resources Assessment Section, and in particular its only Well Inspector, Mr. Sisson. He is responsible to Mr. Sharma, Supervisor Water Mpnitoring Operations, an ET4 position, who in turn reports to Mr. W. Lammers, the Chief of Water Resources Assessment, P-RP19. 5 - 11 - By education and experience, the grievor 'appears to meet requirements at either the ET3 level or the ET2 level. He graduated from Grade 12 of the Haliburton Highlands Secondary School after taking courses in mechanics, electronics and engi- neering . He has since taken courses in Earth Sciences at Guelph University and a well contractors' course at the Sandford Fleming College, Lindsay, with emphasis on geology and geohydrology. He joined the OWRC in 1969, working for some time in the Ottawa area with engineers and geologists concerned with the subterranean structures through which "ground water" moves. Such experience was summarized in the announcement issued on August 6, 1976, by Regional Director P;G. Cockburn, as follows: Mr. Steve Sisson has been appointed as a Water Well Inspector in the Technical Support Section of the Central Region. Steve will be involved in the water well location program ard the mntact between the water wall mntractors ard the Ministry. He will act as a mediator between the public and the water well cantractors in disputes arising out of bad construction practices or improper sanitary completion of water wells as laid out in Section 40 of The Ontario Water Resources Act. Steve graduated from Raliburton Bighlands Secondary School tith a diploma in Technology ard worked on the surveying of roads ad bridges in Central Ontario. He joined the Ontario Water Resources Commission in 1969 in the Water Resources Branch dealing with municipal supply and pollution problems. At re-organization, Steve mrked in the Ground Water Develop- rent Section until his appointment in the Central Region. - 12 - The Central Region includes Halton, Peel and Simcoe Counties on the west, extending east to ta~ke in Pe,terborough County, and on the north the Districts of Muskoka and Victoria. It is said to contain 40 per cent of the wells in Ontario (of which there are thousands) and has more wells than any of the other Regions in Ontario. Ins 1980 almost 2,500 new wells were reported in the Central Region: in 1974 it had been close to 4.500 (Exhibit 7). As the. only well inspector in the Region, the griever is of course unable to ,inspect all wells or even all of those under construction. For all practical purposes most of his work consists of inspecting wells about which the well-owner has made a complaint or raised a question, diagnosing the trouble and --- as the Director anticipated --- "mediating" disputes between well-owners and contractors. In addition, the grievor monitors the records and workmanship of contractors, some of whom are of course more reliable than others. The griever does not do laboratory work (which is excluded from the class definition .in Exhibit 3) since water samples are forwarded to the Ministry of Health for, analyses. - 13 - He can often, however, detect contamination by salt, oil, gas or the invasion of polluted surface water, which may occur when a well-head is not properly protected or when construction has failed to meet the other requirements of Regulation 648/70. Numerous qxhibits, such as those numbered 10 to 20 inclusive, are examples of complaints investigated and reported by the grievor. He also answered inquiries from various sources and made suggestions for improvements in inspection facilities, such as the identification of all equipment used by well-drillers (Exhibit 231. It is' apparent from the testimony of the griever that many wells in the Region are defective or inadequate. In many cases, this is due to improper work by the drilling contractor;.in others it is due to improper maintenance by the owners. In one case it became actually impossible to locate wells becausetheyhad been covered over by a landscaping contractor. The griever is "on the road" most of the week, investigating complaints. Although he telephones his super- visor or the office every day, he normally makes his rounds five days a week, four in the winter. He consults with Mr. - 14 - Sharma for as much as 90 minutes weekly, or as little as 15 minutes. Mr. Sharma indicated that supervision is minimal --- perhaps "six per cent." The grievor, said his supervisor "works pretty independently . . . . . He usually proceeds indepen- dently..... yes, I've gone out with him on occasion, and was quite impressed." This arangement was probably inevitable due to the nature of their respective duties. Mr. Sharma's field of expertise is "surface water;" he said he had never inspected a well himself. Another "Water Resources Technician," an ET2, is also under his supervision. Surface water problems and ground water problems are very.different. As Mr. Sisson explained, no two wells are exactly alike. Sampling a lake or river may yield represent- ative results; but sampling ground water from one well does not necessarily represent the quality of water in a neigh- bouring well. Surface water is visible to the eye, but the pattern of ground water supplies is disclosed only by geologic surveys and drilling results. Thus great importance is attached to the accurate completion of the "Water Well Record" (Exhibit 9) which drillers are required to give Environment. Mr. Sharma said that the griever is "the Region's - 15 - contact with 150 drilling contractors;" at licencing time he is also involved with those not yet licenced. The grievor has contacts with laboratories and head office people such as the Chief Water Well Inspector --- who does not do any inspecting. Other necessary contacts are with municipal officials, developers, engine'ers, geologists and health inspectors. Research is sometimes required to establish the location of older wells, and to ascertain the availability of water supplies in an area about to be developed for rural housing. Exhibit 27 is the Position Specification and Class Allocation form for the "Supervisor, Water Monitoring Operations," the ET4 position held by Mr. Sharma. It contains a lengthy and detailed summary of duties and responsibilities, most of them related to surface water. Only 10 per cent is assigned to supervision of the "water well inspection and locating program," described as follows: - directing staff,'cne water well inspector and one technician and simmer students, in annually locating about 4,000 wells in the field, and inspecting of a smaller number of newly constructed wells for compliance with Ministry regulations. - maintaining contact with approximately 150 well contractors through the water well inspector and attendance of meetings, - .16 - recommending to supervisor adjustments to the water well program to optimize staff srd resources, (e.g. replacing of original water well records by microfilms), - giving qecific assignments to staff in water well data compil- ation for use by regional hydrcgeolcgists, - acting as mediator in resolving disputes between well driller and ~11 owner on problems with new wells, - advising well owners cn treatment and rehabilitation of wells and dissemination of groutiwater information to the public and other agencies, - meeting with Head Office and District Staff on discussions re- lating to changes in program. The above description tends to confirm the impression given by the testimony of both witnesses that supervision of the Water Well Inspector is minimal. As for the reference to mediation, it is clear that responsibility in such matters really rests with the griever, although Mr. Sharma sees the correspondence received or sent by Mr. Sisson. On one occasion at least the grievor has been subpoenaed as a witness in a dis- pute which had been taken to the Supreme Court, Exhibit 21. The ET3 standard, quoted earlier in this decision, states that "on occasion, it may be necessary to appear as a witness pro- viding technical evidence and/or information before..... courts of law." No such reference appears in.the ET2 standard. - 17 - This brings us to a comparison of the class standards with the actual duties and responsibilities required of the grievor. The ET2 standard states: "This is a junior working level position or a position in which employees gain further training and experience before advancing to a higher level." We do not think this statement, vague though it may be, fairly reflects the position of the only Water Well Inspector in the Central Region. The ET2 standard also states that "work is performed under general supervision." We think Mr. Sisson's role is better described by the following words in the ET3 standard: "Work is performed under minimum supervision with considerable functional independence." That is the clear meaning of Mr. Sharma's testimony, which has already been quoted. Although Mr. Sharma's Position Specification, Exhibit 27, quoted above, said that he maintains contact "through the water well inspector" with 150 well contractors, Mr. Sharma's own testimony is rather different. He said that the griever "is the Region's contact ‘with 150 drilling contractors" and - 16 - others. We do not think such functions would be appropriate to "a junior working level position," particularly when it invo~lves the explanation and enforcement of the rather complex requirements of the~ontario Water Resources Act and Regulation 64%/70. Even Exhibit 4, the Specification for Mr. Sisson's ET2 position, does not seem to us to correspond with the ET2 standard. As for the Class Allocation (signed by Mr. Glynn) it gives the following reasons for an ET2 allocation: Judgementrquired in making recommendations and providing advice to well drillers and owners. Position is accountable for completeness and accuracy of collected data and water well inspection. Work performed under general supervision. We have no fault to find with the first and second paragraphs above.. The third paragraph is contrary to the evidence. As already indicated, we find that supervision was not general but minimal. "General" is the term used~ in the ET2 standard; "minimal" appears in the ET3 standard. Comparison of the standards' applicable criteria - 19 - with the Position Specification (Exhibit 4) appears to confirm our view that the position should be classified ET3 rather than ET2. Signed by Mr.,Sharma and Regional Director Caplice, it was as follows: Knowledge and Skills Position requires a working knowledge of water well construction and pump installation to provide specialized advice and to hold the respect of those in the water well contracting business. In addition, the incumbent must be familiar with hydrcgeological principles and be capable of titeqreting chemical and bacteriological analyses of hell water samples. Furthermore, a thorough knowledge in Provincial legislation and regulations pertaining to water well completion is essential. Because of day-to-day contact with the general public and water well contractors, the incumbent must communicate well orally and in writing. Skills to advise and educate drillers to properly complete water wall records. Ut be conversant with municipal boundary charges, have knowledge of original surveys and recent municipal charqes to ensure accurate location description of water wells. Knowledge to advise the public in the proper disinfection of water wells to ensure potable supply. Juigement Plans and carries cut water wsll Lnspecticn and location program in the field to achieve maximum productivity. Must use initiative to inspect wells at random based on the reputation of the drillers in the Region for conformity with Ministry regulations; Resolves prob- lems due to impromr well construction ard advises owner or well driller on action to be taken. Must exercise judgement in advising driller and o-r in the venting or sealing off of water wells encountering natural gas when called in to advise on safety conditions. Improperly vented wells in gas-producing areas can create a safety hazard to both property and prsons. - 20 - As the position involves the initiation ard participation in court actions against inccmptent water well contractors, confidence in jtigement is essential. Also the incurLent is relied upon to povide opinion as to the comptence and qualifications of appli- cants for water well contracting licences. Although the advise of supriors is available at the Regional Office ti mark is reviewed, output is accepted as technically accurate. Accountability Position is accountable for the,accuracy of well locations on top- ographic maps ard for tha completeness and accuracy of the hell record data after field inspection or contact with the wall driller. The position is al.50 accazntsble for the inspection of water wells to ensure completeness according to Ministry regulations 'and approved sanitary practices. Incorrect advice regarding solution of water supply poblems auld result in unnecessary expse to a hell owner. Errors in the completion of the Water Well Record mislead profes- sionals seeking hydrcqeological information from the wall log - often the only meaningful information available in most areas. Gntacts Position recplires daily wntaCt with menkers of the plblic, water wall drillers, contractors and clerks of registration offices. Close working relationship with colleagues and Head Office staff in the electronic data processing of well record data. Regional wntact'is maintained with the 150 ‘(approximately) water wall contractors working in the Central Reqion to ensure proper construction practices ard accurate and rsqular ccmpletion of water wall records. As mentioned earlier, the grievor is the only well inspector in the Central Region. In the years between 1973 and 1980 inclusive (Exhibit 7) wells drilled in the Central Region - 21 - were consistently almost double the number drilled in the South- western Region. Nevertheless, the latter has two well inspectors, both classified ET3, having their headquarters at London. The only explanation given for,the disparity was that there are "more problems" in the Southwestern Region, perhaps due to shortages of ground water. In evidence is Exhibit 23A, the Position Specification and Class Allocation Form for the position of "Senior Regional Water Well Inspector" at London. The reasons given for the ET3 allocation, effective July 1, 1980, were as follows: Position involves the inspection of new and existing water wells for such matters as proper construction, repair, maintenance pump installation or plugging. Conducts investigations into acd makes reconunendations for the resolution of non-complex pollution and quality interference complaints. Works urder minimum supervisicn and exercises mature judgement in such matters as arbitrating between water well contractors and the public, making recommendations regarding water wall contractors' licenses ard the initiation of legal procedures, and giving technical advice on water well problems. The reasons given could have been given also for an ET3 classification of the griever's position. We have scrut- inized Exhibit 23A as a whole. Although it is somewhat longer - 22 - and fuller than Exhibit 4, we find no substantial difference between the duties and responsibilities described and those described in Exhibit 4, the griever's Position Specification, It was of course written by different people in a different Region. Exhibit 24 is also in evidence, being the Position Specification and Class Allocation of the "Regional Water Well Inspector" also located at London. The following reasons were given for the ET3 allocation to this Inspector, effective May 1, 1981: Position involves the inspction of newly constructed water wells and application of appropriate regulations to ensure proper sani- tary wall construction and pump installation. Incumbent tiertakes field investigations, recommerdinq remedial measures where faulty well construction is identified. Position is accountable for tl-e accuracy and completeness of inspectico reports and of the investigations and inspections conducted. On reading and considering the whole of Exhibit 24, we are unable to discern zany significant difference between what is described therein and the duties and responsibilities of the Water Well Inspector in the Central Region, Mr. Sisson. - 23 - The real difference, if any, appears to be that there are almost twice as many wells being drilled in the Central Region. We have no other comment to make on the disparity. It has repeatedly been held by this Board that in deciding a classification grievance we are limited to an assess- ment of what the grievor does against (1) the relevant class standards and/or (2) the duties performed by another employee in .a more senior classification. Early examples of this rule are Lynch 4.4/77 and Pretty 64/77. More recently the approach has been explained in Beals and Cain 30/79 and in Wing 484/81, On confronting the issue in this case we conclude (11 that the griever's position was improperly classified when measured against the ET2 and ET3 standards, (2) that it was also improperly classified when measured against the duties and responsibilities of two ET3 water well inspectors at London, and (3) that the griever's position would be properly classified ET3. The grievor has occupied his position since 1976, but we do not think the reclassification can be made effective - 24 - prior to the date of his grievance. The decision of this Board is that the griever's position should be reclassified ET3, effective on the date of his grievance, which was February 19, 1981. Dated at Torontd this 14tbday of February, 1983 EBJ:sol 5:2420 &ffg+?/!i$?/fi, / E.B.Jolliffe,QC Vice-Chairman ' '& - ,/“-------