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HomeMy WebLinkAbout1985-0017.Ennis and Schuler.90-04-27. IN TEE NATTER OP AN ARBITRATION Under THE CROWN EHPLOYEES COLLECTIVE BARGAINING ACT Before THE GRIEVANCE SETTLENENT BOARD. BETWEEN: BEFORE: FGR THE GRIEVOR: FOR THE EMPLOYER: REARING: November 20, 1989 OPSEU (Ennis, Schuler) Grievors - and - The Crown in Right of Ontario (Ministry of Correctional Services) - and - Employer B.A. Kirkwood S. Urbain F. Collict Vice-Chairperson Member Member C. Dassios Counsel Gowling, Strathy & Henderson Barristers & Solicitors. .J. Benedict Manager Staff Relations and Ministry of Correct Compensation :ional Services Page2 DECISION The grievor, Mr. Ennis was employed at the Guelph Correctional Centre as a Maintenance Electrician Foreman from 1981 to 1987. He then became a Co-ordinator of Maintenance Services, a non-bargaining position. His grievance relates to the period of time during which he was a Maintenance Electrician Foreman. The grievor, Mr. Schuler took over Mr. Ennis' position when he vacated it, and holds the position to date. Each grievor claims that he was improperly classified and seeks classification as an Industrial Officer 3, and compensation for that position, from twenty days prior to the filing of the grievances. The Union's counsel submitted that there are three areas of work which took the grievers' jobs outside of their standard: 1) the nature of the core ~electrical work is oriented to new installations and not general maintenance, which he submitted is not part of the job standard; 2) the grievers do not spend at least 60% of their time doing electrical work and supervising electricians as required in the job standard; and 3) the grievers spend considerable time being correctional officers to inmates which is not accounted for in the classification. Page 3 The Union's counsel submitted that the Industrial Officer 3 position "best fit"' the grievers' duties and responsibilities. In response, the Ministry's counsel submitted that the job standard includes installations as well as maintenance.. Furthermore, he submitted that the amount of work which the grievors devoted to electrical work including maintenance and installation was equivalent to 60% of the time worked. The Ministry's counsel submitted that the job standard included the supervision of inmates assigned to the Maintenance Electrical Foremen. He submitted that custodial duties are set out as prerequisites for the Custodial Responsibility Allowance which the grievors receive. Although the complete title of the grievors classification is Maintenance Electrical Foreman/Forewoman, there are no women involved, and for simplification we will refer to the position as Maintenance Electrical Foreman. As stated in the decision of (- 2h.e Crown In JUght of the Province . I G.S.B. 16/75 (D.M. Beatty), the onus is upon the union to prove that the employer is not conforming to the classification system which has been established or has been agreed to. Therefore the union must establish on a balance of probabilities that the grievers' jobs do not conform to their job classification. In order for the grievors to obtain a higher classification, the Union must persuade the Board that significant job duties are beyond those assigned to the present classification and constitute significant duties of Page 4 the higher classification that the grievers seek.(m trv Of Education) G'.S.B. 535/04 (Roberts.), OPSEU and 'I& . Communlcatlons G.S.B. 26/80 (Roberts), QPSEU ID.Frem . 5 * * 2h.e Crown In Rlcrht of onlacio (Uuustrv of R-nzru.d G.S.B. 323/81 (R.L. Verity)). As found in many of the cases of the Grievance Settlement Board, and as referred to in QESEU CM. Parker) I , , . The Crown In Rlaht of On+m+rv of EnvW G.S.B. 107/83 (P.M. Draper), if the Board finds that the grievors are not properly classified, the board must accept the classification system as it is and interpret and apply the classification system. The Board may either place the grievors into the appropriate category or if there is no appropriate category, order the employer to reclassify the grievers. In order to determine whether the grievors are properly classified as Maintenance Electrical Foreman, the Board must compare the duties which the grievors perform and compare them to the class standard. The class standard for the position of Maintenance Electrician is as follows: Positions allocated to this class involve the supervision of at least two tradesmen, employed at the journeyman level, in the skilled installation or maintenance work related to the general upkeep of electrical wiring, equipment, fixtures, etc. at a Government building, institution or other establishment or in the field. The employee, in positions in this class, is given general Page5 assignments by his supervisor and is required to supervise the work to completion according to accepted methods and regulations in the electrical trade. He determines work methods and makes periodic inspections of work in progress and of premises in general and recommends electrical repairs of replacements where necessary. The work is subject to review for satisfactory quality and compliance with directions, regulations, plans and specifications. They may also perform other tasks of a related nature but at least 60% of their time must be devoted to electrical work or supervision of electricians. In addition to journeymen tradesmen, they may supervise unskilled or semi- skilled employees and patient, resident, trainee or inmate helpers. Under direction, the employee in positions in this class is required to plan, lay out, supervise and inspect all electrical work performed by journeymen electrical workers, other workers, patient, resident, trainee or inmate help at the establishment concerned. He estimates the quantity and quality of materials required; the time required for the tasks and requisition or orders material. He may also be required to inspect and report on the work done by outside electrical contractors and assists and co-operates with other foremen, tradesmen and non-trades staff. The Union claimed that the grievors spent more time on new installations than on maintenance, which caused them to be improperly classified. Mr. Ennis testified about the work which he performed as a Maintenance Electrical Foreman. Mr. Schuler also testified that the nature of his work was similar to that of Mr. Ennis. Mr. Ennis testified that his work involved new installations including the following: the installation of. telephone lines between 1981 to 1987, the installation of lighting for 200 new planters in 1982, the creation of a new Page 6 stereo system throughout the cells, the installation of a new electrical panel in 1983, the installation of new circuits for six looms and a spinner, ma,king interlocking switches from 1982 to 1984, and the wiring of televisions in 1984. Mr. Ennis also prepared a list of new installations which he had to do for the period from September 17, 1984 to July 1985. Be testified that the Maintenance Electrical Foreman also installed back up lighting in the B dormitory, new panels, circuitry and wiring in the other dormitories in 1989, which is still ongoing in C dormitory. We accept Mr. Ennis' testimony that approximately 60% of the electrical work required new installations as opposed to approximately 40% of the work for maintenance. The issue is whether the job classification excludes or sets any parameters to the amount of time that is spent on installation. The key operative sentence in the job standard of the Maintenance Electrical Foreman is the first sentence which states: Positions allocated to this class involve the supervision of at least two skilled tradesmen, employed at the journeyman level, in the skilled installation or maintenance work related to the general upkeep of electrical wiring, equipment, fixtures, etc., at a Government building, institution or other establishment or in the field. As each grievor supervised two electricians at the journeyman level, they met the first criteria. However, the work which the Maintenance Electrical Foreman performs may fall into the category of either new installations or maintenance as the job standard uses the conjunctive word "or" to link "installation" and "maintenance". No other wording is found in the job standard which suggests that the amount of installation work performed is to be limited. On the contrary, the classification states "These employees may themselves perform any of the duties of a Maintenance Electrician" which covers work of a maintenance nature, which is followed by "They must also perform other tasks of a related nature, but at least 60% of their time ~must be devoted to electrical work or the supervision of electricians." The term "electrical work" is a general term, and therefore includes all electrical work, which includes new installations and the maintenance of existing wiring. The only limitation on installations and maintenance is that the work must relate to the "general upkeep of electrical wiring, equipment, fixtures, etc. at a Government building, institution..." If the Board looks to the nature of the work performed, all the work relates to maintaining the' standard of the buildings and the equipment found within the buildings. Installation of new equipment and extensive new wiring, does not detract from the broad term of "general upkeep" used in the description of the job standard. Therefore, the Board finds that new installations are included in the job standard for a Maintenance Electrical Foreman and that the standard does not limit the amount of new installations involved. The second issue raised by the Union is whether the grievors meet the criteria in the job standard that "at least 60% of their time must be devoted to electrical work or the supervision of electricians." . Page 8 Mr. Ennis testified that the Job Specification was a reasonably accurate reflection-of his job duties, although there were some errors. The evidence supported Mr. Ennis' position, and showed that there were only a few duties within the Job Specification which the Maintenance Electrical foreman did not do. The Job Specification states: 2. Purpose of position (why does this position exist?) To ensure the correct installation, repair, replacement and maintenance of electrical equipment and facilities of the Guelph Correctional Centre; to supervise assigned inmate helpers and provide group leadership to two electricians and perform other related duties. 3. Duties and related tasks (what is employee required to do, how and why? Indicate percentage of time spent on each duty) 1. 75% Ensures the correct installation, repair, replacement and maintenance of -1 eouw -ensuring the completion of required projects and jobs according to accepted standards of the electrical trade and ministry and institutional standards; -receiving plans or drawing plans for new installations; -wiring and installing electrical machinery; -replacing overhead lines and installing underground cables; -partial rewiring of buildings at the complex; -installing and extending intercommunciation and radio systems; -maintaining electrical equipment (approx.. .600 motors),overhead wiring and poles, internal wirinq,outside and inside lighting, appliances and switchgear; -replacing elements in kitchen stove, servicing electrical controls of refrigeration motors and heating equipment; -renovating faulty switches; -overhauling electric ovens, magnetic relays; -performing minor maintenance on film projectors, television sets, etc., -instructing inmate helpers (5) in electrical work projects; Page9 -assigning and checking work, safety; ensuring custody, preparing conduct and industry reports as necessary. 2. 15% PeLeadershiD +o twQ - assigning and checking work; -advising on problems related to electrical.work; -providing information to supervisor for appraisals. 3. 10% Performselated dutim. -estimating quantity and quality of materials required, ensuring materials are ordered and maintaining adequate stocks, e.g. fuses, switches, wire; -inspecting and reporting on work outside contractors; -assisting with other maintenance when required; -performing duties of supervisor during absences; -serving as Energy Conversation Committee. -other duties as assigned Note: Incumbent is responsible for correctional supervision, training and instruction of assigned inmates for the major portion of his working time. Salary note Kl applies. Mr. Ennis confirmed that he was responsible for the quality of all electrical work done by the staff, and by the inmates. He testified that there were three inmates, on average, working with the electricians. At times there would be no inmates and at other times, as many as five inmates working with the electricians. Usually he and each electrician would have an inmate assisting them. He testified that he spent approximately ten to twenty percent of his time supervising the two electricians and approximately 25% of the time doing electrical work. The Ministry called no evidence. As the evidence of Mr. Ennis was not contrad.icted, we accept his evidence that he spent 45% of the time, doing electrical work and supervising the electricians. However, we do not find that the balance of the duties he had which involved the inmates did not involve electrical work. Page 10 The Board does not find that the training and supervision Of the inmates in this department is supervising electricians as there have only been about four or five inmates that have worked with the electricians since 1981 that have been licensed or who were at an apprenticeship level. The use of the word "electrician" connotes that the person has a level of skill to perform electrical work. Mr. Ennis testified that he was in contact with the inmates as much as 70% of the time and that'he spent 90% of his time training and supervising them. 'As most of the inmates are not very skilled when they come to the shop, Mr. Ennis testified that as a Maintenance Electrical Foremen, he. trained them in the safety regulations regarding electricity, and he taught them how to use power tools, tube cutters, tools used in construction. Be also taught them measuring, drilling, anchoring, pulling wires and installing conduits, and lighting fixtures: The inmates were trained and those who were capable were then used for these tasks under the direction of the Maintenance Electrical Foreman or the other electricians. Other inmates of lesser capabilities were assigned to assisting the electricians by doing tasks such as carrying supplies and holding ladders. We find that although trainjng requires teaching inmates, training inmates and supervising their work, is focused on assisting the Maintenance Electrician Foreman, and the work falls within the meaning of the phrase "devoted to electrical work." Therefore, although the Maintenance Electrical Foreman is only doing electrical work himself approximately 25% of the time he "devotes" more than 25% of his time as he suggested in his testimony to electrical work. Page 11 Mr. Ennis testified that he prepared Work Board Reports, for the use of the Parole Board, and for assistance in the assessment of the inmates. for the Temporary Absence Program to reflect the inmates' attitudes, co-operation and industriousness. Be would complete misconducts reports and earned remission reports on the inmates, and would complete occurrence reports on any incident involving the staff or the inmates, when applicable. There was no indication of the amount of time spent doing these reports and therefore we find that the union did not prove that these duties required such a significant proportion of time which impacted to any great extent on the time on which they devoted to electrical work. As we find that the electrical work performed includes supervision and training inmates to perform electrical functions, the Union did not discharge the burden upon it to show that the grievors did spent less than 60% of their time devoted to electrical work and to supervising electricians. The duties which the grievors had to train and supervise the inmates work, also falls under the description that "In addition to journeyman tradesmen, they may supervise unskilled or semi-skilled employees and patient, resident, trainee or inmate helpers." As this statement specifically refers to the supervision of inmates, it will by implication include a responsibility for the custody of the inmates, as the very essence of a correctional institution is to ensure the custody~ of its inmates. Any employee who works. in a correctional institution will have the security of the inmates as a primary consideration in the performance' of their .job. The Maintenance Electrical Foreman's responsibility to ensure that the inmates are frisked whenever they arrive or return to their cells, or to ensure i 5 Page 12 that he does a body count of the inmates every one half hour is part of those tasks. These responsibilities are reflected in both the job standard and in the Job Specification. The Board therefore finds that the duties which the grievors perform as Maintenance Electrical Foremen are contemplated by the description. However, the question must also be asked whether their job functions "better fit" those of the Industrial Officer 3. The class standard of the Industrial Officer 3, the position which the grievors are seeking is falls under the category of Correctional Services and states as follows: Employees in positions allocated to this class manage a small to medium or relatively complex production operation such as the Tailor Shop at Rideau Industrial Farm, the Tailor Shop at Millbrook, or the Upholstery Shop at Guelph, or the Tailor Shop at Burwash. OR They assist in management of the larger or more complex production operations such as the Brick .and Tile Mill at Mimico, the Machine Shop, or the Tailor Shop at Guelph. As managers, they are responsible for estimating and procurement of materials, for discussing costs with superiors and for making recommendations on new products to be processed. They maker recommendations to superior on staff personnel matters. As assistants to managers, they share the responsibility for quantity and quality of production and for security of inmates, They personally perform work requiring technical skill, experience and knowledge comparable to journeyman standing in a trade. These employees train groups of inmates in good work habits and technical skills! control the quality of production and assign inmates to various Page13 tasks in accordance with their capabilities. They prepare daily reports on inmates' industry and conduct. They may take over any position in the production routine in order to investigate and correct complaints or to demonstrate proper work procedures. The essence of the correctional officer classification is. that those officers are primar.ily responsible for the custody of the inmates. The development of the industrial officer series indicates that there are some correctional officers who have another role which is still mainly directed towards the inmates' rehabilitation. If one looks at the Industrial Officer Series as a whole, one sees that the primary focus of these employees is to ensure the custody of the inmates and to train and to direct them in the production of various products. The first sentence of each level of the industrial officer series supports this premise. The Industrial Officer 1 standard states: Employees in positions allocated to this class instruct and direct an assigned group of inmates in the processing in volume.of various products, food, clothing and maintenance supplies at reformatories and industrial farms. The Industrial Officer 2 standard states: Employees in positions allocated to this class are engaged in the supervision of work and instruction of inmates in various industries at reformatories and industrial farms. Finally at the third level, which the grievors are seeking to be classified the standard states: Employees in positions allocated to this class manage a small to medium or relatively complex production operation such as the Tailor Shop at Page14 Rideau Industrial Farm, the Tailor Shop at Millbrook, or the Upholstery Shop at Guelph, or the Tailor Shop at .Burwash. OR They assist in management of the larger or more complex production operations such as the Brick and Tile Mill at Mimico, the Machine Shop, or the Tailor Shop at Guelph. The other duties referred to in each standard of this series elaborates on the employees' involvement with the inmates and the responsibilities flowing therefrom. The difference with the Maintenance Electrical Foreman standard is that the primary purpose and emphasis in this job is the maintenance of the electrical plant. This focus is further emphasised by the categorization of the job among Maintenance Services. As the job takes place in a correctional institution, the work includes general electrical requirements, and electrical requirements relating to the security of the institution, such as being responsible for the lighting and the computerization of exit doors. In carrying out the electrical work, the Maintenance Electrical Foreman trains and uses inmates for assistance. As the work takes the electricians and the inmates to various parts of the institution, the degree of contact and supervision is high. Supervision is also necessary to prevent any inmate from attempting to sabotage the electrical system, and to ensure that hydro standards are met. We find on the evidence that the work which the grievors performed was primarily directed to the maintenance and installation of electrical work as opposed to being the custodian of the inmates with the primary focus on their security. Supervision of the inmates is merely inherent to any job which brings an employee in contact with the inmate. Page 15 We also find that the nature of the relationship with the inmates and the nature of the work‘they perform does not fall within the context of. a "production operation" whether on a small, medium or large scale. Ms. Brent in , . . QPSEU (Townsend) and The Crown In Rme of Ontario m of Correctional ServW G.S.B. 0022/85 (G. Brent) at page 2.7, stated that the people assigned to the Industrial Officer series, " . . . are charged with running an enterprise to produce certain end products using the labor of inmates." The grievors jobs do not meet the criteria set out in the Industrial Officer 3 standard as their work is not related to the production of items. They do not take over "any position in the production routine". Nor are they managers who discuss costs with superiors and make recommendations on new products to be processed. They are also not assistants to managers who share the responsibility for quantity and quality of production. These requirements in the Industrial Officer 3 standard are emphasized by the qualifications for the position, which require an ability to "establish production methods and to control waste and quality; ability' to recommend and evaluate new products for processing." These are significant duties of this classification which the grievors do not have. There are certain aspects of the Industrial Officer 3 job that the grievors share. They do train groups of inmates in good work habits and technical skills and assign inmates to various tasks in accordance with their capabilities. These duties flow from the supervision of inmates as contemplated by the Maintenance Electrical Foreman standard.. The grievors prepare reports on the inmates' industriousness and on conduct, but not daily as set out in the Industrial Officer 3 standard. These functions are also part of the grievers' supervisory functions. Page16 However, as stated in QEXIJ (Edwards & MO~~V) a& The Crown In Rraht of Ontario (Mm . 8 # ,., Servw G.S.B. 11/78 (K. Swinton) at page 11: . . . An arbitration board must therefore be particularly careful in assessing classification grievances where there is extensive overlap in job duties, so that a decision does not interfere with the overall aims of the classification system. The onus is on the grievor to show that he falls within the higher classification, and where there is extensive overlap in job duties, he should show that his job, in practice, is the same as that performed by a person properly within the higher classification. We find that grievers' duties in practice and in the job standard overlap with some of the duties of the Industrial Officer 3; however, there are significant differences in the emphasis in the Industrial Officer series towards production and towards the direction of the inmates in the .production process, which does not substantiate a .finding that the grievors are performing the same duties as an Industrial Officer 3. The issue of the Custodial Responsibility Allowance is not a matter of classification. As stated in Townsend decision (supra) at page 25: If the job is not properly classified, the fact that the allowance is paid does not correct that wrong. We do agree, though, that if an employee's job is properly within a class series which does not recognize such responsibility as being part of the job, then the fact that those responsibilities are assigned when the job is performed within a correctional facility should not enable the employee to claim that his job should be classified in any of the "classes which already take into account responsibility fork the control on inmates... Page 17 The role of a Maintenance Electrical Foreman is to be responsible for the all electrical matters in a Government building or'institution. If the grievor were to change ministries, the responsibilities for maintenance and installations of wiring would would remain. The change would lie in the responsibility for the inmates, although the Maintenance Electrical Foreman may be responsible for other unskilled workers as set out in the job standard. The Board must first determine whether the classification is proper, and then if the criteria set out in Appendix 8 to the collective agreement for the Custodial Responsibility Allowance is met, the grievors are entitled to the Custodial Responsibility Allowance. The applicable requirements are set out in paragraph (c) (i) and (d) of Appendix 8 to the collective agreement, as follows: (c) (i) they are required, for the major portion of their working time, to direct inmates ,or wards engaged in beneficial labour; or (ii) as group leader/lead hands, they are directly responsible, for the major portion of their working time, for operations involving the control of a number of inmates or wards engaged in beneficial labour; and (d) they are responsible for the custody of inmates or wards in their charge and are required to report on their conduct and lay charges where breaches of institutional regulations occur. This allowance is available to certain classes of employees, such as the grievers' which positions do not already take into account responsibility for the control of inmates. Supervision is compensated by the Custodial Responsibility Allowance. The Union may feel that the amount allocated for the allowance is insufficient bearing in mind the responsibilities of the job, but to change the rate of Page 18 compensation is a matter for negotiation and is not a matter for this Board. In conclusion, we therefore, find that the duties of the grievors fit squarely within the classification of the Maintenance Electrician Foreman and that there is no basis upon which to order the Ministry to reclassify the grievors and accordingly the grievances are dismissed. Dated at Toronto, this 27th day of April, 1990. B< Kirkwood, Vicechairperson S. Urbain, Member F. Collict, Nominee